Motive

Already a very good solution on its way to become greater and greater

Pluspunten:

The product is relatively easy and quick to subscribe to, deploy, and use. We love how beautiful and uncluttered their apps are (mobile and desktop). The most needed features are covered with Motive's basic subscription and when coupled with a higher subscription and AI real-time dashcams, Motive leads the way as a premier partner for trucking companies.

Minpunten:

We do not hesitate to use their 24/7 support (phone/chat) to better understand the product and to resolve issues. However, the best way to contact them is by phone as sometimes we tend to be less understood through the chat application and it happened several times we were left without a response for long periods of time. I recommend calling them directly for quick follow-ups and resolutions.

Territory Manager

Opmerkingen: good way to get accurate locations on where my team is at, at all times and gives me location history to better serve our customers

Pluspunten:

gives the codes and reasons why truck is acting up

Minpunten:

N/A - at the moment there's nothing i can say i dislike or like lease about it.

Do not use this company- They are useless

Opmerkingen: Horrible, horrible horrible use so many options. These guys will take your money and never call you back again and then give you random calls acting like they are following up on customer service.

Pluspunten:

The staff has no idea what they’re doing. They have no knowledge of their own system. Complete waste of money and time

Minpunten:

Staff Knowledge of Devices False assurances Their own team doesn’t even know what devices they have Took me six months to let them know or for them to figure out which device that they need to send me

Transportation Foreman job just got easier

Opmerkingen: It has been a process to learn the very interactive reporting platform. I can find all truck data + in a minute as well as track the entire fleet at 1 time.

Pluspunten:

The support team in specific [sensitive content hidden] are the best I have seen in the industry. They are taking care of all of our needs and we have roughly 10,000 trucks in our fleet.

Minpunten:

We did not move on from our previous ELD company sooner!

Mavis My Way

Opmerkingen: It's been a good experience so far. The web runs smooth

Pluspunten:

I like the fact I can put in the destination address and it gives me the ETA

Minpunten:

The look of the app and website is just dull, with not much color