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Wat is Confluence?

Confluence is een open en gedeelde werkruimte die mensen verbindt met de ideeën en informatie die ze nodig hebben om hun beste werk te leveren. Groepeer gerelateerde pagina's samen in een speciale ruimte voor je werk, je team of multifunctionele projecten zodat alle informatie eenvoudig te vinden is. De krachtige zoekmachine en paginabomen van Confluence zorgen ervoor dat je altijd de juiste content kunt vinden wanneer je dit nodig hebt. Met de juiste kennis binnen handbereik kun je samenwerken en werk creëren, herzien en afronden, allemaal op één plek.

Wie gebruikt Confluence?

Allerlei soorten functionele afdelingen van elke omvang maken gebruik van Confluence, van technische teams en projectmanagementgroepen tot marketing, HR, juridische en financiële zaken. Alle teams krijgen hun werk gedaan met Confluence.

Waar kan Confluence worden geïmplementeerd?

Cloudgebaseerd
On-premise

Over de leverancier

  • Atlassian
  • Gevestigd in San Francisco, VS
  • Opgericht in 2013

Ondersteuning voor Confluence

  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Beschikbaar in deze landen

Angola, Australië, België, Brazilië, Canada en nog 32 andere

Talen

Duits, Engels, Frans, Japans, Koreaans en nog 3 andere

prijzen van Confluence

Beginprijs:

US$ 4,89/maand
  • Geen gratis proefversie
  • Ja, heeft een gratis versie

Confluence heeft een gratis versie maar biedt geen gratis proefperiode. Confluence betaalde versie vanaf US$ 4,89/maand.

Prijsmodellen vraag een gratis proefversie aan

Over de leverancier

  • Atlassian
  • Gevestigd in San Francisco, VS
  • Opgericht in 2013

Ondersteuning voor Confluence

  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Beschikbaar in deze landen

Angola, Australië, België, Brazilië, Canada en nog 32 andere

Talen

Duits, Engels, Frans, Japans, Koreaans en nog 3 andere

Video's en afbeeldingen van Confluence

Confluence Software - 1
Confluence Software - 2
Confluence Software - 3
Confluence Software - 4
Confluence Software - 5
Nog 6 andere bekijken
Confluence-video
Confluence Software - 1
Confluence Software - 2
Confluence Software - 3
Confluence Software - 4
Confluence Software - 5

Functies van Confluence

  • @mentions
  • Aanpasbare branding
  • Aanpasbare sjablonen
  • Archiveren en retentie
  • Beheer van vergaderingen
  • Bestanden delen
  • Brainstormen
  • Catalogusbeheer
  • Communicatiebeheer
  • Contentbeheer
  • Discussies/forums
  • Documentatiebeheer
  • Documentbeheer
  • Documenten capture
  • Documenten opslaan
  • Documentenclassificatie
  • Doelen stellen en bijhouden
  • E-mailbeheer
  • Enquêtes en feedback
  • Feedbackbeheer
  • Gantt-/tijdlijnweergave
  • Ideevorming
  • Ideeënbeheer
  • Integraties van derden
  • Kalenderbeheer
  • Kennisbankbeheer
  • Kennisbeheer
  • Marketingkalender
  • Mijlpalen bijhouden
  • Mobiele toegang
  • Opdrachtenbeheer
  • Opmerkingen/notities
  • Opties voor contentpublishing
  • Portefeuillebeheer
  • Prestatiebeheer
  • Priorisering
  • Proces- en workflowautomatisering
  • Projectbeheer
  • Projectplanning
  • Rapportage en analyse
  • Rapportage en statistieken
  • Rapportage/projecten volgen
  • Realtime chatten
  • Resourcebeheer
  • Rich Text Editor
  • Roadmaps van producten
  • Samenwerkingstools
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Status bijhouden
  • Strategische planning
  • Taakbeheer
  • Taakvoortgang bijhouden
  • Tekstbewerking
  • Tijd en onkosten bijhouden
  • Toegangsopties/machtigingen
  • Uniforme directory
  • Vereistenbeheer
  • Versiebheer
  • Visualisatie
  • Voortgang bijhouden
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Zelfserviceportal
  • Zoeken in gehele tekst
  • Zoeken/filteren

Confluence alternatieven

Webgebaseerde software waarmee je bestanden en foto's kunt openen en delen op pc, Mac, Android en iOS.
Webgebaseerde oplossing voor samenwerking en beheer die teamleden samenbrengt via werkruimten, visuele borden en het delen van documenten.
Populair online whiteboardplatform voor samenwerking waar teams hun werk gedaan krijgen.
Wrike is software voor projectmanagement op ondernemingsniveau met sjablonen, urenregistratie, Gantt-diagrammen, Kanbanborden, rapporten en meer.
IT Glue is een bekroond documentatieplatform dat IT-providers helpt om de verspilde tijd bij het zoeken naar informatie drastisch te verminderen.
Quip combineert documenten, spreadsheets en een chatfunctie in één goed georganiseerde ervaring.
Zendesk bouwt kennisbeheer- en helpdesksoftware voor betere klantenrelaties.
DevOps-pakket dat softwareontwikkeling vereenvoudigt via broncode- en pakketcontrole, testen en automatisering van de implementatie van apps.
Cloudgebaseerde toepassing die is ontwikkeld voor zakelijke communicatie om te helpen bij het beheren van chat, vergaderingen, bestanden delen en meer.

Confluence reviews

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,2
Klantenservice
4,3
Functies
4,4
Waar voor je geld
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Chris
Chris
Principal Content Strategist
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great way to share content and track project goals and outcomes

5,0 4 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Vinod
Vinod
JIRA Admin in Canada
Geverifieerde LinkedIn-gebruiker
Scheepsbouw, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Modern day Knowledge Management Repository

5,0 vorig jaar

Opmerkingen: It has greatly improved our team's ability to create, organize, and share information effectively. The platform's features such as real-time collaboration, version control, and content organization have enhanced our productivity and streamlined our workflows. While there may be some areas for improvement, such as more advanced formatting options and task management capabilities, the user-friendly interface and intuitive design have made it relatively easy to navigate and use. Additionally, the availability of integrations and Atlassian's support resources have helped us integrate Confluence with our existing business processes, further enhancing its value. Overall, Confluence has been an essential tool in facilitating knowledge sharing and enhancing collaboration within our organization.

Pluspunten:

Confluence is a powerful collaboration tool that offers several impactful features. Its most impactful features include the ability to create and organize content, collaborate in real-time, and have version control for easy tracking and reverting of changes. With a user-friendly interface and intuitive design, Confluence is generally considered easy to use, allowing users to navigate, create, and edit content seamlessly. As for integration with existing business processes, Confluence provides various integrations and APIs that make integration with other tools and systems relatively straightforward. It offers flexible options for customizations, allowing businesses to tailor the tool to their specific needs and workflows, thus facilitating a smooth integration process with existing business processes.

Minpunten:

As an end user of Confluence, I find the tool to be quite robust for collaboration, but there are a few features that I feel could be improved or added. For instance, I would appreciate more advanced formatting options, better task management capabilities, and improved visualization options for data. Additionally, I must admit that certain aspects of the product, such as complex permissions settings and the learning curve associated with advanced features, can be difficult to use initially. When it comes to integrating Confluence with our existing business processes, the level of difficulty can vary based on the complexity of our processes and the specific integrations required. In some cases, it has been challenging and has required additional configuration or development efforts, but Atlassian does provide resources, documentation, and support to help facilitate the integration process.

Overwogen alternatieven: Oracle Primavera Cloud en Asana

Redenen om voor Confluence te kiezen: Less features in Workday

Overgestapt van: Workday Adaptive Planning

Redenen om over te stappen op Confluence: Those are planning tool but confluence come with JIRA tool as KM application.

Linda
Linda
Human Resources Generalist in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent knowledge base and group collaboration platform

4,0 vorig jaar

Opmerkingen: I appreciate the simplicity of the Confluence platform because it has been really helpful to my company. The intuitive design makes it simple to disseminate internal communications and choices made in meetings.

Pluspunten:

It's the greatest centralized location for everyone involved in a project or at a company to store, share, and retrieve information and data. It's helpful for teamwork because it's simple to edit, it syncs with Jira, and it can provide useful visual representations of data.

Minpunten:

The design of Confluence just seems archaic and cumbersome to me. It's also difficult to allow access, and to copy and paste across other applications like Microsoft Office.

Jon
Financing in Duitsland
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent Knowledge Management and Collaboration Tool

4,0 2 weken geleden Nieuw

Opmerkingen: Confluence has been invaluable for organizing and sharing knowledge within our team. It provides a centralized place to store documentation, collaborate on projects, and maintain transparency.

Pluspunten:

Effective Knowledge base and documentation, real-time collaboration and customizable templates.

Minpunten:

high learning curve for new users, limited formatting and design and permissions can be complicated.

Annie
HR Assistant in VK
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good for basic use but functionality needs improving

3,0 2 maanden geleden Nieuw

Pluspunten:

I like the ability to search for content easily, and the layout of the content side bar

Minpunten:

The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column to a table.

Sheen
Product Manager in Spanje
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

One of the best

5,0 3 maanden geleden

Pluspunten:

The ease of use makes it one of the best team work management platforms out there. We are a development team that uses Jira and the integration with Confluence makes our work seamless.

Minpunten:

As of now, nothing really. We still don't use the Database functionality as it is in alpha.

Wilcox
Managing Solicitor in Australië
Juridische dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The place to look for documentation and indepth analysis

5,0 2 maanden geleden Nieuw

Pluspunten:

It has well implemented page tree which makes it easy to find required content documentation.It makes it easy to create and manage documentation for knowledge base collaboration.It has good import/export capabilities and also browser extension works really well.

Minpunten:

Two issues I've encountered with Confluence are the limitations on customization,which prevents me from making any adjustments and the restricted offline access.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Bankwezen, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to use, tough as an administrator

4,0 vorige maand Nieuw

Opmerkingen: I use it daily to write and create KB articles. My goal is to get something done fast, approved and ready. Confluence allows me to reach this goal.

Pluspunten:

You can very simply layout a Knowledge Base page to make the information easy to find. Searching for information is Super easy

Minpunten:

There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Strong Collaboration Platform with Some Usability Challenges

4,0 2 maanden geleden Nieuw

Opmerkingen: It’s an effective tool for centralizing documentation and facilitating collaboration across teams. I’ve found it particularly useful for creating and maintaining project documents.

Pluspunten:

What I liked most about Confluence was its ability to foster collaboration and knowledge sharing across teams.

Minpunten:

What I liked least about Confluence was that it could sometimes feel a bit clunky, especially when dealing with complex formatting.

Adam
Director of IT in VS
Kantoorbenodigdheden, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A great wiki for even technical teams that don't want to learn another Wiki syntax!

5,0 vorige maand Nieuw

Opmerkingen: Confluence has been a great wiki / knowledgebase software for our IT team that has really spurred on adoption because of how easy and natural it is for users to pick up and start using without having to learn a wiki formatting syntax. Even technical users like IT department will be resistant to documentation if the tools are too challenging to pickup.

Pluspunten:

The WYSIWYG editor is probably one of the best for a wiki software that you'll find - it is very close to MS Word, and can even handle importing MS Word documents.

Minpunten:

The cost is a bit higher for a non-free team than other products, especially when a lot of wiki software is free or open source even. There are also a lot of knobs and dials for customization that can be overwhelming almost, although some may appreciate that.

Jesus
Server Administrator in VS
Telecommunicatie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

With Confluence we can work together at the same time

5,0 3 weken geleden Nieuw

Opmerkingen: The best tool to manage and refresh project and information, in Samsung company we can work with other Subsidiaries around all world without problems.

Pluspunten:

In our company we make weekly sessions with different subsidiaries and each subsidiaries have a special scope to put info weekly. Me and my co-worker can work at the same time in Confluence because the refresh time for the info is very fast, we can work in different tabs and all info are saved without problems. We can save videos to review meetings in the Confluence pages. Amazing historical of changes in the posts.

Minpunten:

Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly.

Ajesh
Software Engineer in India
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Finest Documentation platform

4,0 5 jaar geleden

Opmerkingen: Confluence gave better documentation compared tot he old text files so that more readable format. The integration of images and diagrams make the documentation more user friendly.

Pluspunten:

Confluence gives best documentation platform for your projects. We can categorize based on different projects and sub projects. we can create links to another pages which is very useful to route to another document without searching for it. we can see all the documents related one project in one section. It gives you wide range of features to include images and diagrams to make the documentation more useful. We can also subscribe to the pages so that anyone make any changes we get notified.

Minpunten:

Confluence needs more integration with the CICD tools available in the market to make more automated documentation. confluence needs to provide to create diagrams for documentation so that users dont need to go for external software for that.

Overwogen alternatieven: Google Docs

Redenen om over te stappen op Confluence: In confluence I can categorize based on projects and sub projects and I can see all the documents for that project and select based on the priorities. But in google docs we need to we need to keep a separate index for each documents and the docs are separate. we need to browse through the google docs to go to next one.

Barak
Barak
CEO in Thailand
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

For a wiki software the FREE tier is decent. If you're planning to pay there are better options

3,0 3 jaar geleden

Opmerkingen: We've been strongly recommended by colleagues to use this software as our main Wiki. We really did test A LOT of software before, and at first we were excited about Confluence. However, after about 1 year of use we decided to drop it. It might be suitable for big, heavy, slow by nature organizations, but not for an agile SMB that needs to operate fast to get ahead. The software is buggy, unnecessarily complex, and very restricting in nature. For our purposes using Clickup Docs, Google Sites, Notion, or any other countless simpler options proved a more sane choice. Hoping Confluence will improve the software, because there's lots of potential. However, with the current limitations we don't see ourselves giving it another chance.

Pluspunten:

The software provides a rather generous free tier. The search capabilities are quite good, and there are many page formatting options, which makes it quite a good Wiki software potentially. However, the bugs and shortcomings of this software renders it rather unusable for us.

Minpunten:

The software is VERY buggy, tends to crash unexpectedly (we tested it on strong machines, across users and browsers). It takes FOREVER to login. Getting to your Wiki takes lots of unnecessary clicks. What's worst is that each page must hold a unique names, so if for example you plan to create several page structures (with subpages and so on) with similar names, forget about it. It's due to the legacy architectural structure of the software, and can't be easily changed. Unfortunately, that what makes it fall behind. We dropped it for favor of modern alternatives.

Melissa
Melissa
Game Developer in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

So far, it is the best tool for teamwork

4,0 2 jaar geleden

Opmerkingen: With the help of confluence, we're able to work together on our project even though our team members are located all over the world and come from a wide range of backgrounds. As a result, all of the project's information may be stored in a single location, making it convenient for everyone involved. This is a huge time-saver.

Pluspunten:

Confluence provides a safe method for sharing knowledge and working on projects among team members. The main business, Atlassian, provides a wide range of reliable plugins. Because everyone on the team can make changes to the document repository and see when and who made them, this is one of the finest features of confluence's document sharing and management system.

Minpunten:

Many plugins are available, and it might be difficult to pick the ideal one for our purposes. This takes up a lot of time. The guidelines are typically adequate.

Federico
Federico
CFO in Brazilië
Geverifieerde LinkedIn-gebruiker
Bankwezen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great product for a Small / Medium Bussiness

4,0 2 jaar geleden

Opmerkingen: My experience using Confluence is great, we stopped having several places to store the same information or share results, now we share everything in one place.

Pluspunten:

Allows to have one single place for all the company's documentation, this reduces efforts and allow an easy more controlled data sharing. We have very interesting possibilities with other collaboration tools. It is very easy to use, just type, tag and share. Just like using any social network.

Minpunten:

Even though this is a very easy to use tool, sometimes the navigation is not so easy to understand. Users cannot see edits in a document in real time like Docs in Google Drive. Lastly, some formatting options are quite basic, a little or more options would be appreciated.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Tool for Content Organization and Management

5,0 2 jaar geleden

Opmerkingen: We have been using Confluence as a main software for content management. We use it for all our project related documentation like high level business requirements, enhancement requests, technical specs, meeting notes, project roadmaps etc. It seamlessly integrates with JIRA, which makes it such a great tool to be used by AGILE teams. Overall, Confluence is a very robust and powerful tool and it provides a central place for all your documentation.

Pluspunten:

Confluence is a great tool for having all your documentation and knowledge in one place. You can create wiki pages for each topic and group these pages under 'Spaces'. Multiple team members can work on one page simultaneously. It captures a detailed audit trail on the changes made at a page level. You can have strong control on the content publishing by defining a robust review and approval process. It has a robust search functionality and it seamlessly integrates with JIRA, MS Teams and other third party tools.

Minpunten:

One major issue with Confluence is that when multiple people are working on one page simultaneously, then you need to refresh the page in order to see the changes made by others. Also, the access control can be complex and glitchy sometimes.I would love if the user interface for Confluence is improved.

Florea
Product Owner in Duitsland
Informatietechnologie en -diensten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excelent tool with good Admins and Users

5,0 vorig jaar

Opmerkingen: I personally had a wonderful experience with Confluence, it was a easy one link way to add most resources required (Gantt charts , project plans, date/time for Program Management timelines and mixed together you get a easy to use tool that is great at its core but with heavy customization it becomes even more awesome).You can basically start from a white blank page and end up doing a project charter with 2 attached Gantt charts, with 3 Children pages and 7 Pie Charts.

Pluspunten:

It is easily accessible and you have loads of feature to customize your knowledge(renging from Tables , custom built Boards and even Linking tickets makes it a very straight forward solution for knowledge capture) pages or project management files , tools are easy to integrate and work with (highly recommend a cooperation with Jira , as they work very well togather.)

Minpunten:

Administration part can be a pain from time to time , unless you know exactly what roles are correct , it can become a bit confusing .

Overwogen alternatieven: monday.com

Redenen om over te stappen op Confluence: Past experience working with it on multiple companies.

Tomás
Tomás
Senior Software Engineer in Canada
Geverifieerde LinkedIn-gebruiker
Computersoftware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Knowledge Base as root

5,0 5 maanden geleden

Opmerkingen: It has a learning curve at the beginning. Still, later on, and not so long after, you will find yourself putting everything on confluence because it is easy, well-managed, and perfect for a platform where people can find documentation and information in a well-presented format.

Pluspunten:

Confluence is part of an already well-positioned and easy-to-implement ecosystem where multiple tools perform a specific job in a workflow. This makes it easy and friendly to set up and run; using information from other platforms like JIRA and Bitbucket, everything comes together in an excellent and organized way without much effort.

Minpunten:

It might be overwhelming at first; there are plenty of options and personalization elements you can include, so you might think, "It is too much for me." But by watching a couple of YouTube videos, you will see how you can customize it to suit your needs and start using its powerful features.

Overwogen alternatieven: Slack

Redenen om voor Confluence te kiezen: We used to have documentation inside our bitbucket repositories, but we required a well-defined and easy-to-access platform where the team could both collaborate and access the information for a particular part of the application without needing to go through the code to find it

Overgestapt van: Bitbucket

Redenen om over te stappen op Confluence: We found that Confluence integrated naturally with JIRA and our Bitbucket repositories, giving us an organic way to set up all our workflows in a single platform. While we could use Slack or any other messaging platform to communicate, Confluence worked perfectly for our documentation needs.

Catherine
Catherine
Operations in Guatemala
Geverifieerde LinkedIn-gebruiker
Openbaar beleid, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

It should be taken seriously

5,0 6 jaar geleden

Opmerkingen: As I mentioned before, I use it as a company wide manual where all employees have to leaf through it whenever they have a question on a certain procedure and if they have any changes they'd like to make to any old methods then they are encouraged to make the edits to keep the company knowledge up to speed.

Pluspunten:

Confluence is great for creating company manuals or documenting company procedures. Think of it as a formal business blog or a wiki where you can keep a record of anything from basic tables outlining company info to company policies which can then be shared with the rest of the employees so that they can in turn, learn and input their own observations and knowledge. It organizes the pages for you and it makes it easy for anyone to search, edit and add new pages to keep the knowledge growing. At my company, we use it as a manual and all new employees have to read through it as part of their training. It allows you to add photos or videos to document special past events or to just simply make the page more interesting. The formatting ribbon looks similar to Microsoft word's so if you have experience with using a Word document then it should be no problem using the different types of formating options and if you have no experience then you'll get the hang of it pretty soon as it's fairly easy to deduce what each button does. I love how it is able to save any edits you make to a page and it doesn't publish it until you are ready so you are able to make new pages and edit old ones at your own pace and once you are done you can click on "publish". It alows you to restrict what other people can and cannot edit, it sends notifications to those who have a user in your account. I would recommend it.

Minpunten:

The interface could use more color or some pizzazz as it looks pretty dull and it reminds me of an electric appliance manual: gray and boring to the point that you feel like throwing it away but then you are too afraid to do so because you may never know when you might need it. But then again, I use it as a company manual so I can't do much there, I'm guessing if you want something prettier then go get a blogging account but Confluence gets straight to the point and it should be taken seriously.

Janosch
Janosch
Human Resources Consultant in Duitsland
Geverifieerde LinkedIn-gebruiker
Internet, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Versatile, powerfull, easy to use

5,0 6 jaar geleden

Opmerkingen: As with other Atlassien products Confluence is just a charm to use. It is a great Wiki and it continues to be the gift that keeps on giving the more atlassian products you combine with it. I would absolutely chose Confluence again in the past and in the future. If you manage it smart (by setting up well conceptualized wiki spaces and making people patreons of certain areas in order to avoid cluttering) I could not imagine any solution better suited to Knowledge management and business documentation than Confluence.

Pluspunten:

We use Confluence for serval years now, together with Jira (Ticket Management) and Bamboo (Build Server). It has proven its value time and again for us and provided us with clear, easy to navigate and edit business documentation for almost all areas of business. The Editor is esy to use, there are Plugins for all imaginable use cases (for example specific PDF exports) and a great FAQ and very helpful community. The Editor for content is fantastically in terms of ease of use and results to be generated. Also all Articles are stored versioned, so you can easyly go back a version, or check what has been changed in case you have to get back up to speed on a topic you left checking a while ago. You can follow authors, topics or wiki Spaces so Confluence keeps you in the loop about what is happening. In case you work on confidential material the user access management is just a dream to use, simple, powerful and without any ruged edges. Additional Features are added and when they are they are well thought through and perfectly conceptualized. I never have found a feature which did not deliver what it promised and more. Some are not for me but the ones that were introduced and sounded interesting generally were. This is THE tool for anyone who wants to document all kinds ok business knowledge from simple things like HowTo or FAQ Article to complex branches of deccsion documentations connected to development progress (by Jira ticket integration).

Minpunten:

Confluence has a lot of great features. The main Issue with Wiki Systems often is they work great in teh beginning and later become bogged down with badly maintained content or just forgotten structures. The search for the wiki still is not perfect. It has improved and is fine to use but I have seen better. There are also not a lot of features that support administrators in decluttering a large or huge Wiki and sometimes we had issues for complex, nested user rights. Also as always the case when you have an ecosystem of plugins, you have to make sure anything is compatible with a new version before you update, especially if it is a third party extension. Don't get me wrong, there is not much to complain here, you have to really look hard in order to find anything bad about Confluence.

David
Senior Engineer in VS
Research, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Wiki Engine on Steroids

4,0 5 jaar geleden

Opmerkingen: We are using Confluence as our internal documentation storage system. It allows us to easily create documentation and share it among our various teams while controlling access to the teams. It is better than a document storage system for this purpose, as it allows us to create the documents on the fly, cutting a step out of the process and making documents easier to manage. We host it on site, so it is more secure than a solution like Google Docs as it's not on the web.

Pluspunten:

We use Confluence on a daily basis to document various aspects of our organization. There is a large variety of built-in templates for a variety of sorts of documents. We heavily utilize the how-to articles to record procedures. Although it does link with other Altassian products, like Jira, we don't use that functionality currently as we run Confluence on-site and Jira in the cloud. The upgrade to version 6 greatly increased the usefulness of the product, as it brought in concurrent editing, ala Google Docs, which was functionality we needed when developing procedures for an event as a group. The search and indexing capabilities make it easy to find a document if its location is not obvious.

Minpunten:

Search and indexing can lose usefulness in the event you have many similar documents, like say a checklist that is executed often. I would like a function to be able to click a check box to "ignore results like this." The initial setup of Confluence was not completely straightforward, however, we were installing on an older version, version 5. (The upgrade to version 6 went much smoother.) I would prefer an omnibus install package if it doesn't currently have that rather than having to install PostgreSQL and the application. The LDAP integration could have been a little bit smoother than it was, although it is in line with the other Atlassian products I have integrated.

Praveen
Praveen
IT Analyst in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I highly recommend this product for all corporate companies.

5,0 4 jaar geleden

Opmerkingen: Overall I'm very happy with this product, without confluence it's impossible to maintain the knowledge article in our team.
It helps everyone across the team. Thanks to the confluence team for such a wonderful product.

Pluspunten:

It comes with rich features, below are a few features which I personally liked: 1. Documentation: When there are some important knowledge articles that need to be shared with the team, we use this tool. It comes with multiple options to make the page feels catchy and rich, it also allows us to attach the images. 2. Search Functionality: When there are 1000s of confluence pages, and if I want to access the page containing a specific word or a line, the search engine works like a champ it finds the pages almost immediately, this feature really helps me in easing my office work. 3. It displays the name of the person who had created the page and last modified person name, this helps to know whom to reach out to when we need additional info pertaining to the details as written on the page. And if required we can add the approvals, thus whenever someone edits the document without your consent changes won't reflect others until you approve the updates. 4. Like and Comments: Similar to social media, readers can either hit like if they like the content or they can mention their feedback in the comment section, this feature really helped me while suggesting something to the author or express my thanks via a LIKE.

Minpunten:

There should've been an option to keep the page in draft before publishing it. But unfortunately, there is no such feature in confluence. Apart from this, I didn't find any other flaws in the software.

Aleksandr
Aleksandr
Principal Software Engineer in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Wouldn't recommend at the moment, but things may quickly change.

3,0 4 jaar geleden

Opmerkingen: It was good. Not it is just too big and heavy even for a big companies.
May be the root of this impression is that Confluence doesn't feel as a seamless system. May be this is because there a different application for different tasks and while this is exactly what you expect using a tool per task, this is somehow plays against Confluence.
On the bright side, this is a part of a bigger ecosystem, it is reliable, it has nice support, it is constantly changes to good.
May be because it is pricy.
Overall, I'd never get back to it, though Jira is still one of the best tools out there.

Pluspunten:

It is somewhat hard to speak about Confluence pros without constantly resorting to integration with other Atlassian products. Confluence was a first haven for a lot of companies and developers, it is safe to say that most of us started their meeting with information systems world with Confluence. It offers some sort if hierarchy for documents, crossreferences, editing. Confluence is offers a number of connectors to other products, and what is of most importance here is that confluence has a set of tools to build statistical data into user-friendly representation. Confluence is a part of Atlassian ecosystem and this is something to keep in mind, because this is the direction developers are pushing you. Confluence may be deployed on premises which is a significant distinction from many other products. It is costly but there is a comprehensive set of documentation, reliable techsupport. Confluence is a handy management tool for it is capable of collecting, digesting and representing a data from various sources. Say, you may render server status page, Jira's taks flow, gantt diagram and all of them will be live. Confluence is quite reliable system and I can not say I can remember a single bug while using it. Mobile and desktop apps for the most platform are there. It has notification, chats, email listings etc.

Minpunten:

To start with it is pricy. It is slow. The editor is hugely outdated. It pushes you toward other Atlassian products and while the ecosystem itself is not bad, this is not something you'd want these days. Basically, it represents too much of vendor lock and there are a lot of much better substitutions. And the overall design is stuck in 2010. It is heavy, leak, slow. User paths through different usage scenarios could use a hand of able UI designer.

Charles
Charles
Account Manager in VS
Geverifieerde LinkedIn-gebruiker
Vervoer/over de weg/per spoor, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good software, but not quite GREAT software.

4,0 3 jaar geleden

Opmerkingen: We needed a document/knowledge depository. We ended up using Confluence for Knowledge Depository, it had too many limitations and too expensive to integration to use for Document Management. It did the job for knowledge management, but was very similar in features and functionality to other products that do this as well. We tried to adapt it for Customer Success management and meeting note taking but many users found it too difficult to use it regularly and it became shelf ware for this purpose.

Pluspunten:

I like the version control features of Confluence, it's very easy to use and visibly see changes. Being able to build account dashboards with tasks from various business reviews was also a nice feature though had some limitations.

Minpunten:

The bullets formatting can be very frustrating and acts very strange sometimes. Confusing sign-in credentials for SSO when used with JIRA.

Overwogen alternatieven: Google Sheets

Overgestapt van: Notion

Redenen om over te stappen op Confluence: More features and customizability.

Lautaro
Lautaro
HelpDesk N1 in Argentinië
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Confluence: A Comprehensive Collaboration and Knowledge Management Tool

4,0 2 jaar geleden

Opmerkingen: In summary, Confluence is an excellent collaboration and knowledge management tool for teams of all sizes and industries. Its range of features, intuitive user interface, and seamless integrations with other Atlassian tools make it a versatile platform for creating, sharing, and organizing content. While it may have some drawbacks, its strengths make it a valuable asset to any team looking to improve their collaboration and knowledge management efforts.

Pluspunten:

Confluence is an enterprise-grade collaboration and knowledge management tool developed by Atlassian. It is a web-based platform that enables teams to work together seamlessly, share information, and create and store content in a centralized location.One of the most significant advantages of Confluence is its versatility. It can be used by different teams in various industries, including software development, marketing, project management, human resources, and customer support. The platform provides teams with a range of features to create, share, and organize content, including pages, blogs, comments, templates, and macros.One of the key benefits of Confluence is its intuitive user interface, making it easy to use and learn. It has a WYSIWYG editor that enables teams to create rich content with ease, and the platform is highly customizable, allowing teams to tailor it to their specific needs.Confluence also integrates with various other Atlassian tools, including Jira, Trello, and Bitbucket, which allows for seamless collaboration across different teams and departments. The platform also offers various add-ons and integrations with third-party tools, further expanding its functionality..

Minpunten:

However, like any software, Confluence has its drawbacks. The platform can be slow at times, and its pricing may not be affordable for small businesses or startups. Additionally, while Confluence's search functionality is powerful, it can be challenging to navigate, making it difficult to find specific content.

Netanya
Netanya
Veterinary Medicine and Surgery Specialist in Kenia
Geverifieerde LinkedIn-gebruiker
Diergeneeskunde, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Collaboration Tool that Helps my team Accomplish More

5,0 vorig jaar

Opmerkingen: Collaboration friction is a story of the past. Confluence use is a new normal that has changed our work-life for the best. Productivity can be seen in completion of our rotations on timely manner. All of which is courtesy of Confluence

Pluspunten:

I have to say that Confluence is an innovative solution that stand out from others of it's calliber in the market . Acquisition and implementation costs were within our budget range. It is also soo easy to use for everybody in our team thanks to it's UI that is perfectly tailored. Most of our work as the vet society in Vetcare Africa is usually outside the office and Confluence has to engage and collaborate as a team working on different rotation projects. It is remote friendly and centralize all the information in one space from tasks allocated to each one of us to projects from where we can coordinate and get status update on our peers as well as shared projects. It is therefore easy to get everyone at par across teams through comments, mentions and notification. It is also flexible enough with options to create plans with texts, tables, images etc . Imagine all of these in one single place and has customizable templates

Minpunten:

I have not encountered any single dislike with Confluence. It is an easy to use tool that enhances collaboration by also integrating with tools like Microsoft Teams and Google Drive