--- description: Ontdek de plus- en minpunten van KnowledgeOwl en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KnowledgeOwl - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Kennismanagement software](/directory/30094/knowledge-management/software) > [KnowledgeOwl](/software/132902/knowledgeowl) # KnowledgeOwl Canonical: https://www.capterra.be/software/132902/knowledgeowl Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/132902/knowledgeowl?page=2) > KnowledgeOwl is gebruiksvriendelijk en eenvoudig bij te werken en haalt de complicaties uit het opbouwen en onderhouden van een kennisbank voor je klanten en personeel. > > Oordeel: score van **4.8/5** door 237 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt KnowledgeOwl? Het platform ondersteunt alle bedrijven die online informatie met klanten, werknemers en andere groepen moeten delen. De software is met name interessant voor kleine bedrijven, startups, SaaS-organisaties, de overheid en non-profitorganisaties. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 237 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.8/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: KnowledgeOwl - **Locatie**: Broomfield, VS - **Opgericht**: 2015 ## Commerciële context - **Beginprijs**: US$ 100,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Albanië, Amerikaans-Samoa, Andorra, Australië, Belarus, België, Bosnië en Herzegovina, Bulgarije, Cookeilanden, Cyprus, Denemarken, Duitsland, Estland, Faeröer, Fiji, Finland, Frankrijk, Frans-Polynesië, Gibraltar, Griekenland en 56 meer ## Functies - Aanpasbare branding - Aanpasbare sjablonen - Archiveren en retentie - Bestanden delen - Catalog Management - Compliance bijhouden - Contentbeheer - Dashboard - Discussions/Forums - Documenten opslaan - Feedbackbeheer - Gebruikersbeheer - Kennisbankbeheer - Kennisbeheer - Rapportage en analyse - Rapportage en statistieken - Rich Text Editor - SEO-beheer - Samenwerkingstools - Tekstbewerking - Third-Party Integrations - Toegangsopties/machtigingen - Versiebheer - Voor meerdere talen - Workflowbeheer - Zelfserviceportal - Zoeken in gehele tekst - Zoeken/filteren ## Integraties (4 in totaal) - Freshdesk - Slack - Zapier - Zendesk Sunshine ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning ## Categorie - [Kennismanagement software](https://www.capterra.be/directory/30094/knowledge-management/software) ## Gerelateerde categorieën - [Kennismanagement software](https://www.capterra.be/directory/30094/knowledge-management/software) - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) - [DMS-systemen](https://www.capterra.be/directory/30063/document-management/software) - [Klantenservice software](https://www.capterra.be/directory/22/customer-service/software) - [Knowledge Base Software](https://www.capterra.be/directory/32454/knowledge-base/software) ## Alternatieven 1. [Document360](https://www.capterra.be/software/177031/document360) — 4.7/5 (291 reviews) 2. [Freshservice](https://www.capterra.be/software/132997/freshservice) — 4.5/5 (714 reviews) 3. [Freshdesk](https://www.capterra.be/software/124981/freshdesk) — 4.5/5 (3425 reviews) 4. [Guru](https://www.capterra.be/software/145390/guru) — 4.8/5 (639 reviews) 5. [Connecteam](https://www.capterra.be/software/153140/connecteam) — 4.6/5 (5203 reviews) ## Reviews ### "Best in class tool and avoids developing our own help guides by developers" — 5.0/5 > **Charles** | *17 november 2023* | Managementconsulting | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to use, stable and feature rich which meets our needs. Their customer service is top notch and easy to work with. > > **Minpunten**: I'd like to be able to have some content accessible behind the login and some publicly accessible. I don't think that mixed mode is there. For example I need to host login help content somewhere and right now we do that in a different way because our users need to login to KO with our SSO. > > Amazing company that stands behind product and is making improvements all the time. thank you KO for being a great partner\! ----- ### "Easy to use and top notch support." — 5.0/5 > **Scott** | *15 juli 2025* | Machinebouw | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The product is easy to use, is getting continuous improvement, and the support is second to none. While we generally do not need to use their support often (because the product is very intuitive), any time we have had to, the support has been fast and efficient. > > **Minpunten**: In order to get the look/feel that we require (standardized header/footer, and page numbering), I need to present my articles in iFrames. > > We have been with KnowledgeOwl since 2015 and have never had an issue that made us contemplate changing companies. ----- ### "Probably the best company on the planet." — 5.0/5 > **David** | *27 april 2026* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I have been a professional technical writer for over 40 years and this is easily the best product I have ever used. They really have thought of everything. The product is fast, reliable and includes features I didnt know I needed until I started using them. Insane value for money. > > **Minpunten**: There is literally nothing I dont like, and I hope the commuity of users grows and grows. Even their values as an organisation are commendable. > > As a company, they are the best. Their support team is super responsive and always available. Nothing is too much trouble. We are on the other side of the world and they treat us like guests. ----- ### "Simple, easy to use, but can be costly\!" — 3.0/5 > **Kate** | *21 april 2026* | Sport | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It solved a problem for us needing to organize and share information with our coaches and teachers. It's got a clean layout is and once you get going it can be very quick to create guides and how-to's for users. > > **Minpunten**: Like anything it can take some time to figure out where everything lives and what everything does. Some of the customization options are a bit limited but for a simple user like me it's great. It may not have everything you need if you want something very advanced and it can get pricey. > > It works well for keeping information organized and easy to access for multiple users. It can be expensive though for a small business. ----- ### "Intuitive documentation platform backed by great customer support." — 5.0/5 > **Peggy** | *27 januari 2026* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Intuitive documentation too Being able to reuse content in multiple ways Amazing customer support Being able to import various file types > > **Minpunten**: I can't think of any cons - for every question I've had, KO support has provided a helpful answer or workaround\! > > KnowledgeOwl has been a great documentation platform for our team. The platform is intuitive and easy to use, which made both onboarding and ongoing maintenance straightforward. What really stands out is their customer service. The support team is responsive, knowledgeable, and genuinely helpful, and they consistently go above and beyond to answer questions or provide guidance. Overall, it’s been a reliable tool and a very positive experience. ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/132902/knowledgeowl?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/132902/knowledgeowl) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens