--- description: Ontdek de plus- en minpunten van Front en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Front - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [E-mail programma's](/directory/30553/email-management/software) > [Front](/software/132901/front) # Front Canonical: https://www.capterra.be/software/132901/front Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.capterra.be/software/132901/front?page=2) > Front is de eerste gedeelde inbox waarmee teams kunnen samenwerken rond elke e-mail met meer transparantie, verantwoordelijkheid en efficiëntie. > > Oordeel: score van **4.5/5** door 286 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Front? Voor elk team dat vertrouwt op e-mail om werk gedaan te krijgen, zowel intern als extern. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.5/5** | 286 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Front - **Locatie**: San Francisco, VS - **Opgericht**: 2013 ## Commerciële context - **Beginprijs**: US$ 25,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Brazilië, Canada, China, Denemarken, Duitsland, Estland, Finland, Frankrijk, Griekenland, Ierland, India, Italië, Japan, Luxemburg, Mexico, Monaco, Nederland, Nieuw-Zeeland en 11 meer ## Functies - Aanstellen (van personeel) - Activiteiten volgen - Automatisering van bedrijfsprocessen - Autoresponders - Beheer van vergaderingen - CRM - Callcenterbeheer - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer - Consumentgericht chatten in realtime - Contactenbeheer - E-mailbeheer - E-mails bijhouden - Engagement bijhouden - Enquêtes en feedback - Externe ondersteuning - Feedbackbeheer - Geautomatiseerde routing - Gegevensverzameling via meerdere kanalen - Inboxbeheer - Integratie van computertelefonie - Kalenderbeheer - Kennisbankbeheer - Klantenbinding - Klantgeschiedenis - Kwaliteitsbeheer - Live chatten - Mobiele toegang - Notitiebeheer - Oproepen routeren - Personeelslijst - Prestatiebeheer - Prestatiemeetwaarden - Problemen bijhouden - Realtime chatten - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Slepen en neerzetten - Taakbeheer - Teammanagement - Transcripten/chatgeschiedenis - Tweewegs audio en video - Videochat - Visuele analyse - Volgen en analyseren van gebruik - Waarschuwingen/Meldingen - Werknemersdatabase - Workflowconfiguratie ... en 53 meer functies ## Integraties (94 in totaal) - Aide - Aircall - Ariglad - Asana - AskNicely - Boost.space - Breeze - Bugpilot - CallHippo - Census - ChargeDesk - Chatdesk Teams - Chatra - ClickUp - CloudTalk ... en 79 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [E-mail programma's](https://www.capterra.be/directory/30553/email-management/software) ## Gerelateerde categorieën - [E-mail programma's](https://www.capterra.be/directory/30553/email-management/software) - [Samenwerkingssoftware](https://www.capterra.be/directory/15/collaboration/software) - [Klantenservice software](https://www.capterra.be/directory/22/customer-service/software) - [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software) - [Teamcommunicatie software](https://www.capterra.be/directory/31033/team-communication/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1755 reviews) 2. [Freshdesk](https://www.capterra.be/software/124981/freshdesk) — 4.5/5 (3410 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.be/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Zendesk Suite](https://www.capterra.be/software/164283/zendesk) — 4.4/5 (4076 reviews) 5. [LiveChat](https://www.capterra.be/software/62194/livechat) — 4.6/5 (1716 reviews) ## Reviews ### "Front Row Seat\!" — 5.0/5 > **Mai** | *28 maart 2026* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Loving the automated workflow that has been super simple for our team to set up and implement as a powerful new tool to help us scale. > > **Minpunten**: Haven't found any cons yet\! It's already seeming like a better option than Hiver, which we were also considering. > > Front feels like a one stop shop\! It works with Gmail and Outlook, which is super helpful and it really creates a main hub for our various channels and apps. ----- ### "Great to use, not so fun if you leave" — 4.0/5 > **Matt** | *19 maart 2025* | Computersoftware | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Front felt complete and allowed for me to access all channels in one inbox saving so much time > > **Minpunten**: What seems like Front’s retention tactics means that archived emails are not actually archived, causing for them to remain open in your inbox if you ever move to another platform > > Front is great to use but unfortunately if you ever decide to leave, well there’s a lot of tidying up to do\! ----- ### "Outlook sync is one-way only. Made Front unusable for our team." — 1.0/5 > **Grey** | *3 februari 2026* | Machinebouw | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: The interface is clean and simple to setup. Integrates with social accounts easily enough. Not much else. > > **Minpunten**: The Outlook integration is no longer a true two-way sync. Emails are pulled into Front, but actions taken in Front don’t sync back to Outlook, leaving shared and personal mailboxes full of unread messages. There’s also zero flexibility when product changes break existing workflows. > > Front no longer offers a true two-way Outlook sync, and that makes it unusable for any team that works across both Front and Outlook. Emails are pulled into Front, but actions taken in Front such as reading, archiving, deleting, or tagging do not sync back to Outlook. The result is that emails already dealt with in Front continue to sit as unread in shared and personal Outlook mailboxes, causing constant confusion, duplication of work, and mailbox overload. This is not a minor limitation. For mixed teams, it breaks the core purpose of a shared inbox, because no one can reliably tell what’s been handled. Once our account was migrated to this behaviour in January 2026, the issue was immediately obvious in real-world use. We confirmed the behaviour was permanent and cancelled straight away. Front acknowledged the limitation but refused early termination, relying entirely on contract wording despite the breaking change originating on their side. Since being forced to look elsewhere, we’ve found several tools that now do this job better and far more cheaply. We moved to Missive and the difference has been night and day. Front may work if your entire team lives inside Front and never touches Outlook. If Outlook integration matters to you at all, I would strongly recommend avoiding it. ----- ### "Front is a 10/10" — 5.0/5 > **Dennis** | *23 juli 2025* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Customers require to be engaged 24/7 to retain them. Front is one of the tools that I use to seamlessly collaborate with our patients by sending them their results whenever they need them through live chat, phone and email. Customer support has been at optimal in my organization through Front. > > **Minpunten**: I use a bunch of customer support tools but I mainly prefer Front wince it is easy to use due to its eye catching user interface. > > My overall experience with Front has been remarkable for over three years now. It is my go-to solution for customer support through live chat and email. ----- ### "Front changes the game" — 5.0/5 > **Julie** | *29 december 2025* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like the ease of use. The unified inbox is an amazing tool that makes getting communications out super efficient. > > **Minpunten**: Nothing in particular that I dislike. I am still learning to use all its functions but so far so good. > > My overall experience with Front has been a positive one. I feel like I have a more efficient and steamed lined control over communications and collaborations with our departments. ----- Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.capterra.be/software/132901/front?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/132901/front) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens