--- description: Ontdek de plus- en minpunten van Pipedrive en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipedrive - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Sales performance management software](/directory/33455/sales-performance-management/software) > [Pipedrive](/software/132666/pipedrive) # Pipedrive Canonical: https://www.capterra.be/software/132666/pipedrive Pagina: 1 / 124\ Volgende: [Volgende pagina](https://www.capterra.be/software/132666/pipedrive?page=2) > Pipedrive is een eenvoudig te implementeren CRM-softwaretool waarmee je je kunt concentreren op de activiteiten waarmee deals worden gesloten. > > Oordeel: score van **4.5/5** door 3058 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Pipedrive? Verkoopteams zijn op zoek naar een eenvoudige maar krachtige verkooptool om hen te helpen organiseren. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.5/5** | 3058 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Pipedrive - **Locatie**: London, VK - **Opgericht**: 2010 ## Commerciële context - **Beginprijs**: € 19,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Duits, Engels, Estisch, Fins, Frans, Indonesisch, Italiaans, Japans, Koreaans, Lets, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Albanië, Algerije, Amerikaans-Samoa, Andorra, Argentinië, Australië, Azerbeidzjan, Bahrein, Bangladesh, Barbados, Belarus, België, Bolivia, Bosnië en Herzegovina, Botswana, Brazilië, Bulgarije, Cambodja, Canada, Chili en 118 meer ## Functies - AI/machine learning - Aanpasbare sjablonen - Aanstellen (van personeel) - Abonneebeheer - Accountbeheer - Activiteiten volgen - Afsprakenbeheer - Beheer van enquêtes/peilingen - Beheer van salesactiviteit - Bestemmingspagina's en webformulieren - CRM - Campagnebeheer - Chatbot - Communicatiebeheer - Consumentgericht chatten in realtime - Contactenbeheer - Dashboard - Donorenbeheer - E-mailmarketing - E-mails bijhouden - Feedbackbeheer - For Financial Institutions - Geautomatiseerde antwoorden - Gegevensinvoer - Gegevensverzameling via meerdere kanalen - Goal Setting/Tracking - Interactie bijhouden - Klanten volgen - Klantendatabase - Klantensegmenten - Klantgeschiedenis - Leadengagement - Marketingautomatisering - Mobiele toegang - Online formulieren - Overdrachten en routering - Plannen - Prestatiemeetwaarden - Rapportage en analyse - Rapportage en statistieken - Samenwerkingstools - Taakbeheer - Tijd op site bijhouden - Transcripten/chatgeschiedenis - Verkooprapporten - Verwerking van natuurlijke taal (NLP) - Visuele analyse - Volgen en analyseren van gebruik - Voor de verzekeringsbranche - Zoeken/filteren ... en 68 meer functies ## Integraties (98 in totaal) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... en 83 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Sales performance management software](https://www.capterra.be/directory/33455/sales-performance-management/software) ## Gerelateerde categorieën - [Sales performance management software](https://www.capterra.be/directory/33455/sales-performance-management/software) - [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software) - [Sales force automation software](https://www.capterra.be/directory/12/sales-force-automation/software) - [AI-verkoopassistent software](https://www.capterra.be/directory/34135/ai-sales-assistant/software) - [Contactbeheer software](https://www.capterra.be/directory/30016/contact-management/software) ## Alternatieven 1. [HubSpot CRM](https://www.capterra.be/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://www.capterra.be/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.be/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.be/software/61368/salesforce) — 4.4/5 (18806 reviews) 5. [Dynamics 365](https://www.capterra.be/software/157279/dynamics-365) — 4.4/5 (5846 reviews) ## Reviews ### "Uitermate slechte service en slecht probleem oplossend vermogen." — 1.0/5 > **Kees** | *19 november 2024* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: Goed inzicht in de verkoop funnel. Alles in één scherm in beeld. > > **Minpunten**: Bij het niet goed functioneren van de software ben je in de aap gelogeerd. Je kunt pipedrive alleen via de chat bereiken. Als je daar iets opzet, ontvang je een antwoord na uren of zelfs dagen. Zij komen dan niet met een oplossing slechts met excuses. Zo kan ik bijvoorbeeld nu al 14 dagen niet meer factureren vanuit pipedrive. Als je een serieus bedrijf hebt, doe dan geen zaken met deze club\! > > Niet erg gebruiksvriendelijk. Maar als je de structuur begrijpt werkt het wel redelijk. Behalve als er sprake is van een "bug", dan heb je pech en zijn de problemen na weken nog niet opgelost. Daarom is dez§e software ----- ### "Pipedrive on a brazilian tech startup - Review" — 5.0/5 > **Lucas** | *6 maart 2025* | Telecommunicatie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: pipedrive have a clean and intuitive design that makes it easy to navigate Have some great and easy intregations like email, calendars, and marketing software is great for Sales Tracking > > **Minpunten**: is pricey for small teams The reporting options could be more robust > > Pipedrive has been a solid experience for me. It’s definitely made managing my sales process smoother and more organized, i have used pipedrive on a tech startup, in my opinion pipedrive has been the best choice for te integration of the team activities ----- ### "Pipedrive Keeps Us Organized" — 5.0/5 > **Emily** | *16 oktober 2025* | Bouw | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Pipedrive allows me to keep track of various projects in various stages throughout the project life going through a plethora of departments. > > **Minpunten**: The search feature, as silly as this sounds, while it works fine, I wish it would have more filter options so I wouldn't have to scroll endlessly. > > I have a positive experience with Pipedrive in the years I have been using it. It allows for a lot of information to be stored. ----- ### "Good Until Something Goes Wrong" — 1.0/5 > **Dovilė** | *28 mei 2026* | Detailhandel | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Easy to use interface, good deal pipeline visualization, and useful automation features for small sales teams. > > **Minpunten**: Poor ownership of customer issues and misleading handling of feature access. Very disappointed that the issue was never properly resolved. > > Very disappointing customer experience regarding feature transparency and support. We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team inbox, which we then used successfully for months. After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and locked behind a more expensive plan upgrade. Instead of taking ownership of the situation, support repeatedly pushed upgrade options and offered only a temporary free trial of the higher plan as a “gesture of goodwill.” The whole experience felt misleading and poorly handled. What is concerning is that if this situation was caused by a system bug or internal mistake, it apparently went unnoticed for months until we encountered an email issue and contacted support. Following instructions from their AI bot to disconnect and reconnect the account resulted in losing access to a feature we had already been actively using for months. Situations like this raise questions to me about how reliably other system issues are monitored and handled — especially when businesses trust the platform with important operational and customer data. ----- ### "Easy-to-use CRM with strong pipeline visibility and simple setup" — 4.0/5 > **Jonathon** | *7 mei 2026* | Marketing en reclame | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: What stands out most about Pipedrive is how easy it is to use compared to other CRMs I've tried. The visual pipeline is extremely intuitive and makes it simple to track deals, prioritize tasks, and see where each opportunity sits in the sales process. I also like how quick the setup was—we were able to start using it with minimal onboarding. The interface is clean and not overwhelming, which helps with adoption across the team. On top of this, the automation features (like activity reminders and workflow triggers) save time on repetition tasks, and the integrations with email and other tools keep everything in one place. > > **Minpunten**: One downside is that reporting and customization can feel somewhat limited, especially if you're looking for more advanced analytics or complex workflows. Some features also require add-ons, which can increase the cost as your needs grow. It's great for straightforward sales processes, but larger teams may outgrow some of the built-in capabilities over time. > > Pipedrive helps us stay organized and consistent with our sales process by centralizing all deals, contracts, and activities in a single system. It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team. As a result, we've been able to manage leads more efficiently and keep deals moving forward without relying on spreadsheets or manual tracking. ----- Pagina: 1 / 124\ Volgende: [Volgende pagina](https://www.capterra.be/software/132666/pipedrive?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/132666/pipedrive) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens