Wie gebruikt Chargebee?

Voor het MKB, plus middelgrote en grote ondernemingen. SaaS, PaaS, e-commerce, abonnementenhandel, telecom en media, co-workingruimtes, abonnementsdiensten, IoT, non-profits.

Wat is Chargebee?

Chargebee is een PCI Niveau 1 gecertificeerd platform voor terugkerende facturering voor SaaS- en op abonnementen gebaseerde bedrijven. Chargebee kan worden geïntegreerd met toonaangevende betalingsgateways over de hele wereld, zodat je het incasseren van betalingen, facturering, e-mailmeldingen en relatiebeheer kunt automatiseren.

Met krachtig geïntegreerde integraties zoals Xero, QuickBooks Online, Avalara, NetSuite, Zendesk, MailChimp, ShipStation, Salesforce, Slack en Shopify elimineert Chargelee de moeilijkheden rondom het factureren voor abonnementen.

Chargebee - Details

Chargebee

http://www.chargebee.com

Opgericht in 2011

Ondersteuning

  • 24/7 (contact met medewerker)
  • Online

Implementatie

  • Cloud, SaaS, Web

Training

  • Live online
  • Webinars
  • Documentatie
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Chargebee - prijsoverzicht

Zie de prijsinformatie

Chargebee heeft een gratis versie en biedt een gratis proefperiode. Chargebee betaalde versie vanaf US$ 299,00/maand.


Beginprijs

US$ 299,00/maand. Zie de prijsinformatie

Gratis versie

Ja

Functies van Chargebee

  • Aanmaningsbeheer
  • Abonnementenbeheer
  • Annuleringsbeheer
  • Belastingbeheer
  • Inkomstenverantwoording
  • Kortings- en couponbeheer
  • Productcatalogus
  • Registratiebeheer
  • Terugkerende facturering
  • Testbeheer
  • Veiligstellingsmiddel inkomsten
  • Volgen en analyseren van gebruik
  • Zelfserviceportal

Bekijk de volledige lijst van Abonnementenbeheer software

  • Betaal- en kredietkaarten verwerken
  • Betalingen verwerken
  • Cryptovaluta's verwerken
  • Elektronische handtekening
  • Factureren
  • Gegevensbeveiliging
  • Integratie van betalingsverwerkingsdiensten
  • Integratie van kassasysteem
  • Meerdere betalingssystemen
  • Mobiele betalingen
  • Online betalingsverwerking
  • PCI-naleving
  • Persoonlijke betalingen
  • Preventie van betalingsfraude
  • Rapportage en analyse
  • Terugkerende facturering
  • Verwerking van ACH-betalingen

Bekijk de volledige lijst van Betalingsverwerkingssoftware

  • Accountancybedrijven
  • Beheer van vaste activa
  • Belastingbeheer
  • Debiteuren
  • Factureren
  • Fondsadministratie
  • Inkooporders
  • Nonprofits
  • Onkosten bijhouden
  • Overheidsinstellingen
  • Payrollbeheer
  • Projectadministratie
  • Toetsing van bankgegevens

Bekijk de volledige lijst van Boekhoudprogramma's

  • Aanmaningsbeheer
  • Aanpasbare facturen
  • Belastingcalculator
  • Betalingen verwerken
  • Contactendatabase
  • Factureren per uur
  • Facturering op terugkerende basis en op abonnementbasis
  • Facturering van onvoorziene gevallen
  • Factureringsportal
  • Meerdere valuta's
  • Mobiele betalingen
  • Online betalingen
  • Online facturering
  • Projectfacturering

Bekijk de volledige lijst van Factuurprogramma's

  • Aanmaningsbeheer
  • Betalingen verwerken
  • Betalingsuitstel
  • Facturering op terugkerende basis en op abonnementbasis
  • Herhaalfacturering
  • Meerdere valuta's
  • Terugkerende facturering voor meerdere perioden
  • Zelfserviceportal

Bekijk de volledige lijst van Periodieke facturatie software

  • Bijhouden van vervaldatums
  • Documentbeheer
  • Factureren
  • Goedkeuringswerkstroom
  • Klantenbeheer
  • Klantenportal
  • Personeelsbeheer
  • Projectbeheer
  • Tijd bijhouden
  • Voor accountancybedrijven

Bekijk de volledige lijst van Software voor accountants

Chargebee alternatieven

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Reviews van Chargebee

5 van 35 reviews worden weergegeven

In totaal
4,6/5
Gebruiksgemak
4,2/5
Klantenservice
3,9/5
Functies
4,4/5
Waar voor je geld
4,2/5
Brad H.
Co-Founder
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 3/10/2017

"Chargebee saved us a TON of dev time."

Pluspunten: I love that Chargebee allows young startups to get their feet under them before charging them. The integration into Braintree was SUPER easy and we haven't really had any problems with it since we started using it. It allows us to manage subscriptions without building our own dev dashboard to do that and gives us much more flexibility than Braintree for doing so. We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well. Again the biggest thing as a young startup is not having to build all of that ourselves or asking the dev team to make changes every time we need to address an issue. Overall I've been very happy with Chargebee and we plan to continue to use them moving forward.

Minpunten: I'd love for the reporting dashboard to be a little more robust and user friendly. It's not bad but it could definitely be better. Being able to accept multiple currencies could also be handled better, but we get by just fine with the way it's set up. It makes you change your password every 90 days, which is annoying to me but I guess it's more secure...

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 3/10/2017
Nuno L.
CEO, Co-Founder
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 2/11/2018

"Our perfect subscription manager"

Pluspunten: We rely on Chargebee to manage subscriptions to our product. It's easy to use and to be integrated, and offers many features such as invoicing, TAX calculator based on location, several plans, offline payments, etc. Customer Support is great and they always hear what you say. Besides managing your subscriptions, it does something very important. By using their payment form on your website, you can easily integrate with several payment processors. This is especially important if you have payments that have been rejected by one processor and you can send them to another processor. It also reduces the dependency on one single processor.

Minpunten: The only thing that comes to mind is that the invoices it produces are not legal in some countries. For instance, in my country, invoicing software needs to be certified and to produce a SAF-T file with all invoices, that we need to submit to tax authorities. Since Chargebee doesn't do any of that, I need to have a separate invoicing platform.

  • Bron van de reviewer 
  • Beoordeeld op 2/11/2018
Ryan H.
Owner
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    2/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 21/7/2019

"Grossly incompentant"

Opmerkingen: If I could do things over again I would have selected a similar provider even if I was forced to pay several hundred dollars per month it would have obviously been worth it. Now I have to make the decision of whether I want to potentially lose over half my subscribers again like the last time I switched billing systems (to Chargebee) or accept that I'm locked in for life.

Pluspunten: Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.

Minpunten: The backend system is grossly unoptimized to the point many of my customers cannot be billed anymore. I was not informed of these issues when signing up and was promised that the system would be able to handle my very specific usecase. It clearly can't despite me giving them actual numbers. I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated. For the past two months I've been unable to add charges for any of my customers and keep getting the runaround by different support agents as to what the cause is. First I was told I was violating a 150 API calls per minute limit despite the fact that not a single call had gone through successfully in the entire time period they were citing but also I'm skeptical of because each API call I make to their service takes between 2 and 10 seconds to complete. Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs. Billing line items should scale linearly but it is clear from how quickly their API bogs down that it scales exponentially for them at best and likely even worse. I never had this problem with my previous provider and they aren't even a billing or invoicing company.

  • Bron van de reviewer 
  • Beoordeeld op 21/7/2019
Geverifieerde reviewer
Client Relationship Manager
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 29/7/2020

"Chargebee"

Opmerkingen: This is the first software that I have used and I found it very easy to learn. I spent a morning going thorugh and learning the ropes and was an expert by the afternoon! Their customer service is awesome and provides great help. However, because it is easy to use, I have not had to use their help more than once.

Pluspunten: Chargebee is easy to use and quick to learn. You are able to access subscriptions with ease. Creating email templates to be sent out is easy. You can view all of your subscriptions on one page or you can add filters to find one specific subscription, too.

Minpunten: With the email templates, you have to make sure that the client you are sending an email to, has to be in a filter, otherwise, you send it to your entire client base.

  • Bron van de reviewer 
  • Beoordeeld op 29/7/2020
László M.
CEO
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24/10/2019

"Excellent subscription management platform"

Opmerkingen: Overall a very capable subscription management tool with great integrations and great support them!

Pluspunten: Excellent platform to manage your Saas Business. Great, very easy to use integrations with many vendors (Stripe, QuickBooks, Zapier, etc). Highly customizable settings for everything: email templates, the general look, and even the workflow & the custom fields.

Minpunten: Takes some time to get used to how to work together with your app and integrate everything to work flawlessly, but it worth it. I just wished that when the client has to select the quantity of their licenses, you could edit the label from Quantity to "users" or "licenses".

  • Bron van de reviewer 
  • Beoordeeld op 24/10/2019