--- description: Ontdek de plus- en minpunten van Sprinklr en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sprinklr - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Social media marketing tools](/directory/30781/social-media-marketing/software) > [Sprinklr](/software/131274/sprinklr-platform) # Sprinklr Canonical: https://www.capterra.be/software/131274/sprinklr-platform Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.be/software/131274/sprinklr-platform?page=2) > Sprinklr is een softwareplatform voor grote ondernemingen dat is ontworpen om klantervaringen op schaal te beheren. > > Oordeel: score van **4.3/5** door 90 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Sprinklr? Cloudgebaseerde oplossing voor het beheer van de klantervaring die bedrijven van elke omvang door middel van automatisering helpt bij het beheren van contentmarketing, sociale media, betaalde advertenties, website en meer. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.3/5** | 90 Reviews | | Gebruiksgemak | 3.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.8/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Sprinklr - **Opgericht**: 2007 ## Commerciële context - **Beginprijs**: US$ 249,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Portugees, Spaans - **Beschikbare landen**: Australië, België, Canada, Denemarken, Duitsland, Frankrijk, Hongarije, India, Italië, Jersey, Luxemburg, Monaco, Nederland, Oostenrijk, Portugal, Qatar, Saoedi-Arabië, Singapore, Spanje, Verenigd Koninkrijk en 5 meer ## Functies - AI/machine learning - Aanpasbare formulieren - Aanpasbare rapporten - Activiteitendashboard - Activiteitenplanning - Automatic call distribution (ACD) - Beheer van klantervaringen - Beheer van meerdere accounts - Beheer van negatieve feedback - Bewaking - Bewaking van sociale media - Budgettering/prognoses - CRM - Chatbot - Communicatie via meerdere kanalen - Communicatiebeheer - Contentbeheer - Distributie via meerdere kanalen - Engagement bijhouden - Enquêtes en feedback - Evenementenbeheer - Feedbackbeheer - Geautomatiseerde antwoorden - Geautomatiseerde routing - Gegevens importeren en exporteren - Gegevensvisualisatie - Inboxbeheer - Kanaalbeheer - Kennisbankbeheer - Klantenondersteuning - Klantgeschiedenis - Live chatten - Markeren - Meerdere campagnes - Merkrichtlijnen - Oproepen routeren - Pleitbezorging - ROI Tracking - Rapportage en statistieken - Real-Time Analytics - Samenwerkingstools - Sms-berichten - Strategische planning - Taaldetectie - Verwerking van natuurlijke taal (NLP) - Voor meerdere talen - Waarschuwingen/Meldingen - Wachtrijbeheer - Workflowbeheer - Zoeken/filteren ... en 48 meer functies ## Integraties (58 in totaal) - Adjust - Adobe Analytics - Adobe Commerce - Adobe Experience Manager - AppsFlyer - Aprimo Digital Asset Management - BL.INK - Bazaarvoice - Beckon - Bitly - Bynder - Canary - Canary - Corezoid Process Engine - Coveo Relevance Cloud ... en 43 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) ## Categorie - [Social media marketing tools](https://www.capterra.be/directory/30781/social-media-marketing/software) ## Gerelateerde categorieën - [Social media marketing tools](https://www.capterra.be/directory/30781/social-media-marketing/software) - [Social media management tools](https://www.capterra.be/directory/30939/social-media-management/software) - [Social media software](https://www.capterra.be/directory/10043/social-networking/software) - [Social media monitoring tools](https://www.capterra.be/directory/31028/social-media-monitoring/software) - [Personeelsbeheer software voor call center](https://www.capterra.be/directory/32607/call-center-workforce-management/software) ## Alternatieven 1. [HubSpot Marketing Hub](https://www.capterra.be/software/171840/hubspot-marketing) — 4.5/5 (6221 reviews) 2. [Zoho Social](https://www.capterra.be/software/159351/zoho-social) — 4.7/5 (3397 reviews) 3. [Mailchimp](https://www.capterra.be/software/110228/mailchimp) — 4.5/5 (17576 reviews) 4. [monday.com](https://www.capterra.be/software/147657/monday-com) — 4.6/5 (5730 reviews) 5. [Constant Contact](https://www.capterra.be/software/31898/constant-contact) — 4.3/5 (2915 reviews) ## Reviews ### "Amazing customer marketing platoform but super expensive\!" — 5.0/5 > **Gabriel** | *21 oktober 2024* | Marketing en reclame | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Excellent data inputs, ability to organize and analyze, while also provide rich insights over time. Amazing customer service and set-up support as well as ongoing abilities for incoming and outgoing digital and social content. > > **Minpunten**: Price. Way too expensive. Otherwise not much to complain about. > > Amazing brand management and digital/social marketing platform. Great support. But super expensive. ----- ### "Top of the class, cost to match" — 5.0/5 > **Chris** | *13 november 2025* | Afdrukken en drukwerk | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Sprinklr is absolutely phenomenal as a tool for social listening, analytics, scheduling, and messaging across all of the channels we use. If you've used any tools similar, you'll be able to pick up and run with Sprinklr, but like most things I'd describe it as "easy to use, hard to master" The scheduling is robust, the analytics are full of great insights and customizable dashboards, and the listening is easy to handle even on small scale. Visual listening identifies posts using logos or other assets which makes proactive outreach simple. > > **Minpunten**: Sprinklr is one of the more expensive examples of these tools, unfortunately, but that can be expected with so many different modules and top of the line tools. There is definitely a learning curve, but not one that is strong enough to deter me. I would say there is so much, almost too much at times. It's wonderful to have so many tools in one place, but I often find myself underutilizing pieces. > > Overall, it's been a great experience with Sprinklr. We have found it to be incredibly useful to schedule, track, and impact. Customer support has been wonderful, onboarding was heavy for a small team but not impossible ----- ### "Better than Most But Plenty of Pain" — 3.0/5 > **Geverifieerde reviewer** | *19 oktober 2023* | Management non-profit organisaties | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: The channel breadth is amazing. A UI that allows business users instead of technical users to manage journeys is exciting. > > **Minpunten**: It never quite works the way you'd expect it to. Lots of reaching out to tech support which is slow. > > Love the promise. Optimistic about the future, but current quality and support are frustrating. ----- ### "Sprinkler Review" — 4.0/5 > **Junior** | *23 december 2025* | Administratie | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Integrates social media management, engagement, listening, analytics, publishing, customer service, and AI-powered features . > > **Minpunten**: Setup can be complex and time-consuming; mixed reviews on support responsiveness. May be overkill (and too costly/complex) for small or mid-sized businesses. > > Sprinklr is highly regarded for enterprise-scale social and CX management, with strong analyst recognition and feature depth, but it often criticized for usability, cost, and suitability outside of large-scale operations. ----- ### "Sprinklr is game - All in one social media platform" — 5.0/5 > **Geverifieerde reviewer** | *5 februari 2022* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is fast, accurate \& effcient. It understands the current marketing needs > > **Minpunten**: Granular permissions level. You have to go through a lot of process if you want to turn on a small option/feature > > It was an amazing experience using Sprinklr and i personally recommend it to have it if not yet in 2022 ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.be/software/131274/sprinklr-platform?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/131274/sprinklr-platform) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens