Workable

Great System, needs a few tweaks to be perfect

Opmerkingen: It's been great, the system is good, has a few things it could improve on but a good system.

Pluspunten:

This system has really been great for us. It is easy to create jobs, post, and make notes throughout the process.

Minpunten:

Needs a better way for merging candidates from indeed, they get different email addresses so really causes a problem in our system. Need to be able to attach several reqs to one and clear they are together. Indeed integration is wonky, have issues with our jobs being seen but get far better results with a direct link. Ease of seeing things, if notes are so long hard to get to what is needed.

Essential tool for mid sized firms

Pluspunten:

Intuitive, ease of use. Excellent integrations, good customization and automation options.

Minpunten:

More automisation, more front end customisation.

My Experience With Workable

Pluspunten:

I like that Workable is a great recruitment solution. From applicant tracking to supporting the hiring process, it is an all in one solution. It is well equipped, effortless to use and affordable too.

Minpunten:

Workable has made our works easy and no shortcomings.

Love and hate relationship with this ATS

Opmerkingen: Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.

Pluspunten:

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

Minpunten:

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

one of the best ATS for Professional recruiting

Opmerkingen: I am super happy with workable as a senior recruiter , very well organised with good cost

Pluspunten:

-good for job posting on relevant job boards -using templates makes it more easy -can be used on mobile apps which makes it effecient -good for documentation and montitoring pipeline -ability to use bulk emails to applicants -integration with email and calandar which saves us time

Minpunten:

-not so much editing options for job posting -challenging with the referral employee bonus -those who refer the candidates must also track the status of the application