--- description: Ontdek de plus- en minpunten van Creatio CRM en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Creatio CRM - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Contactbeheer software](/directory/30016/contact-management/software) > [Creatio CRM](/software/130149/bpm-online-crm) # Creatio CRM Canonical: https://www.capterra.be/software/130149/bpm-online-crm Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.capterra.be/software/130149/bpm-online-crm?page=2) > Met Creatio CRM kunnen moderne bedrijven hun workflows voor verkoop, marketing en klantenservice zonder code en met maximale vrijheid stroomlijnen. > > Oordeel: score van **4.7/5** door 134 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Creatio CRM? De toepassingen van bpm'online zijn sterk aanpasbaar en gebruiksvriendelijk, en ze kunnen bedrijven van elke omvang en uit elke sector helpen om klantgerichte processen te beheren en een geweldige klantervaring te leveren. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 134 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Creatio - **Locatie**: Boston, VS - **Opgericht**: 2014 ## Commerciële context - **Beginprijs**: US$ 40,00 - **Doelgroep**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Bulgaars, Deens, Duits, Engels, Frans, Hebreeuws, Hongaars, Indonesisch, Italiaans, Nederlands, Oekraïens, Pools, Portugees, Russisch, Spaans, Tsjechisch, Turks - **Beschikbare landen**: Amerikaanse Maagdeneilanden, Argentinië, Armenië, Australië, Azerbeidzjan, Bahrein, Bangladesh, België, Bolivia, Brazilië, Britse Maagdeneilanden, Bulgarije, Canada, Chili, Colombia, Costa Rica, Cyprus, Denemarken, Dominica, Dominicaanse Republiek en 70 meer ## Functies - AI/machine learning - Afsprakenbeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van kredietportfolio - Beheer van salesactiviteit - Beheer van supporttickets - Beleggersbeheer - CRM - Campagnebeheer - Campagneplanning - Catalog Management - Chatbot - Communicatiebeheer - Compliance bijhouden - Compliancebeheer - Contactendatabase - Documentbeheer - Engagement bijhouden - Enquêtes en feedback - Financieel beheer - Financiële verslaglegging - For Financial Institutions - Garanties bijhouden - Gebruikersbeheer - Gegevensinvoer - Gespreksanalyse - Inboxbeheer - Kanaalbeheer - Kennisbeheer - Klanten volgen - Klantendatabase - Klantgeschiedenis - Leads genereren - Lenersbeheer - Marketingautomatisering - Meerdere campagnes - Portefeuillebeheer - Predictieve analyse - Prijsoptimalisatie - Prognose - Rapportage en analyse - Samenwerkingstools - Third-Party Integrations - Visuele analyse - Voor de verzekeringsbranche - Voor salesteams/-organisaties - Workflow Automation - Workflowbeheer - Zoeken/filteren ... en 71 meer functies ## Integraties (23 in totaal) - Apollo - Asterisk - Avaya Experience Platform - Brandwatch - DocFlow - Gmail - GoTo Meeting - Google Calendar - Google Contacts - Infobip - LDAP Manager - Mailchimp - Meta for Business - Microsoft Excel - Microsoft Outlook ... en 8 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Contactbeheer software](https://www.capterra.be/directory/30016/contact-management/software) ## Gerelateerde categorieën - [Sales force automation software](https://www.capterra.be/directory/12/sales-force-automation/software) - [Verzekeringssoftware](https://www.capterra.be/directory/20035/insurance-agency/software) - [Software voor leningen](https://www.capterra.be/directory/20011/loan-origination/software) - [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software) - [Lead management software](https://www.capterra.be/directory/30017/lead-management/software) ## Alternatieven 1. [Bigin by Zoho CRM](https://www.capterra.be/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.be/software/61368/salesforce) — 4.4/5 (18784 reviews) 3. [HubSpot CRM](https://www.capterra.be/software/152373/hubspot-crm) — 4.5/5 (4462 reviews) 4. [Zoho CRM](https://www.capterra.be/software/155928/zoho-crm) — 4.3/5 (6977 reviews) 5. [Dynamics 365](https://www.capterra.be/software/157279/dynamics-365) — 4.4/5 (5824 reviews) ## Reviews ### "Great CRM running over a nice business process tool" — 5.0/5 > **Rommel** | *31 oktober 2016* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Main advantages for BPMOnline: 1) Marketing, Sales and Services is fully integrated and normally don't require external or additional tools to work. 2) No hidden costs. The cost model and licenses are quite simple. Your contract normally provides all (and more) of what you need. It's really weird to find unexpected restrictions in the licenses you buy. 3) Learning curve for users, administrators and technicians is very short. With good guidance during implementation, you can take control very fast. > > **Minpunten**: Some areas that requires improvements: 1) Integration to third party tools. There are certain integrations that come with the tool like email and phone systems. But others like legacy system or very particular solutions, requires development that can be difficult (not impossible). The lack of existing solutions in the market (free or paid) force you to develop those integrations. 2) Changes are easy to do, but they normally requires compilation. This can take some time, and if it's executed incorrectly, you can affect your instance. 3) The security is very detailed and can be aligned to every model. But, some changes applies just to new records, not to historical information. This can require customizations to work properly. 4) Analytics tool is simple to use and powerful, but it still require some additional features, like calculated variables and export. > > BPMOnline, like most of the commercial tools out there, is a CRM build over a customizable framework. The main different with other tools, is what this framework offers, and the knowledge required to work on it. First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools. The framework was build in .NET, so certain customizations and scripts are build either in c\# (server side code) or javascript (client side code). If you know those languages, your learning curve in BPMOnline (which is normally shorter than others) will be even shorter than the rest of users. On the user side, the system is very friendly and intuitive, so you normally don't get lost in tons of options. Most of then are hidden and reserved for administrators. ----- ### "Creatio CRM" — 4.0/5 > **Sharry Karisa** | *23 november 2021* | Schoolleiding | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Catching data about clients and their workers Making leads from the site The board of gatherings of the outreach group The board reports for promising circumstances The vital strength of the stage is its adaptability. Creatio accompanies out-of-the-case arrangements, yet theyre configurable for your business. > > **Minpunten**: At the point when clients go on-prem, there are some additional expenses for microservices. The mix with web-based media requires outsider applications It would be extraordinary to make the framework more easy to use by adding further developed separating and information perception. On a side note, we have as of now seen some critical enhancements in this space this year. > > Before Creatio, basically all that we did was manual and we attempted to offer our types of assistance at a quick speed. We are currently outfitted with clever answers for handle all client confronting processes: deals, showcasing, client assistance tasks, clinical guaranteeing, and claims the executives. Creatio holds cornerstone information of our individuals. The capacity to assemble work processes made Creatio a flat out fit for our business. We tweaked the lead the board cycle, and computerized deals pipe. We convey fundamentally better client care as our representatives have moment admittance to client profiles and see every one of their exercises. The specialists can follow the situation with client cases and give exact data on the goal. ----- ### "Excellent technological execution of the buggy product" — 2.0/5 > **Geverifieerde reviewer** | *16 mei 2019* | Rechtspraktijk | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: Easily customizable. Excellent support from technical side. > > **Minpunten**: lots of bugs. new updates would override the fixes and render software useless until new patches would be applied. > > Customer service was great and the team dedication to find suitable solution was beyond reproach. Having said that, I felt that I joined their QA team and kept running into bugs that made use of the product impossible until the bug was fixed. Ultimately, I never truly got to use the product and just gave in. ----- ### "Creatio has everything we need" — 5.0/5 > **Alona** | *19 december 2023* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The standout features include automation tools and seamless integrations with other applications. Creatio also deserves praise for its proactive approach to customer feedback. They continuously adapt and improve their platform based on user suggestions, which is truly outstanding. > > **Minpunten**: The platform offers an abundance of options for customization, integration of third-party applications, and data management. However, this extensive functionality can be quite daunting for beginners. It can be challenging to discern where to start or how to progressively leverage the tool's full potential, as the numerous capabilities can cause a sense of overload for new users. ----- ### "An excellent software for financial institutions" — 5.0/5 > **Iaro** | *8 juni 2023* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: This platform is a great solution for lead and opportunity management, from lead generation to finalizing sales. Great fit and ready-made solution for financial insitutions enables with ready workflows for solving all modern challenges. The platform has a user-friendly interface that enables customization through intuitive drag-and-drop functionality. > > **Minpunten**: I don't think there is anything major, I personallt didn't experience such. > > Creatio is incredibly user-friendly, and Creatio support service consistently delivers exceptional assistance, ensuring our our satisfaction at all times. ----- Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.capterra.be/software/130149/bpm-online-crm?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/130149/bpm-online-crm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens