MultiFlexRMS

MultiFlexRMS

door Microhouse Systems

Wie gebruikt MultiFlexRMS?

Detailhandelaren in mode/kleding, boeken/muziek, gezondheid/voeding en algemene merchandising. Op één locatie, in meerdere regio's, met meerdere winkels of in meerdere landen, met meerdere valuta's of variabele belastingen.

Wat is MultiFlexRMS?

Detailhandelbeheersysteem voor POS-programma voor detailhandelaren met één of meerdere winkels in mode, boeken/muziek, gezondheid/voeding en algemene merchandising…om de inventaris te bewaken, klantrelaties te beheren, voor de financiële rapportage en het automatiseren van verkoop-/marketingfuncties.

Integreert je e-commerce en fysieke winkel.

Het programma is betrouwbaar, veilig en wordt ondersteund door getrainde RMS-deskundigen.

MultiFlexRMS - Details

Microhouse Systems

http://www.multiflexrms.com

Opgericht in 1991

MultiFlexRMS - Prijsoverzicht

MultiFlexRMS heeft een gratis versie en biedt een gratis proefperiode. MultiFlexRMS betaalde versie vanaf US$ 895,00/eenmalig.

Beginprijs

US$ 895,00/eenmalig

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Geïnstalleerd - Windows

Mobiel - iOS native

Training

Persoonlijk

Live online

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van MultiFlexRMS

Retail software
CRM
E-mailmarketing
Inkooporderbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Postorder
Provisiebeheer
Rapportage en analyse
Retourbeheer
Voorraadbeheersysteem
eCommerce
Beheer van meerdere kanalen
Beheer van productievoorraad
Beheer van retailvoorraad
Kitting
Leveranciersbeheer
Magazijnbeheer
Mobiele toegang
Nabestellingbeheer
Productidentificatie
Prognose
Rapportage en analyse
Voorraadoptimalisatie
Waarschuwingen/Meldingen
In- en uitchecken
Itembeheer
Kosten bijhouden
Leveranciersbeheer
Nabestellingbeheer
Prognose
SKU- en UPC-codes
Serienummers volgen
Streepjescodes/RFID
Voorraad bijhouden
Voorraadoptimalisatie

Reviews van MultiFlexRMS

5 van 67 reviews worden weergegeven

In totaal
4/5
Gebruiksgemak
4/5
Klantenservice
4,1/5
Functies
3,9/5
Waar voor je geld
3,9/5
Rav D.
Owner & Manager
Alternatieve geneeskunde, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 25/1/2019

"Easy to use"

Opmerkingen: Running reports, tracking customer retention.

Pluspunten: I like that it is simple to learn and teach. I also find the ability to pull all types of sales reports to be very helpful in keeping inventory up to date.

Minpunten: I find it slow when trying to retrieve customer purchase history, on the other hand it could just be my computer but I don't think so as everything else works fine.

  • Bron van de reviewer 
  • Beoordeeld op 25/1/2019
Mario R.
CEO/General Manager
Gezondheid, wellness en fitness, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 1/10/2018

"Managing my stores with the right Retail Management System (RMS)"

Opmerkingen: " When I open my first store for Cosmetics and Beauty tools I had no idea of the retail business. Coming from the financial world, I felt overwhelmed with so many little products that I needed to handle, so many varieties and colors, that I thought "I will never get control over what I am doing here". I tried many softwares, with a huge amount of time invested but couldn't get control of cash flow, tender types and most important of all,…over the stock. When I contacted MHSystems, they listen to me and asked critical questions of my business….exactly the ones I needed to be in control of,…and they were not only ables to understand my business but also suggest me the right retail software to handle my specific type of business…Until then I didn't know that there were specific softwares depending on the type of retail you are in. Furthermore, they gave me several papers and documents to read and study which illustrated me on how to use the right software they were offering me and how to make adequate control of the key variables of my business . It was not until I started following the "good practices" and follow the "know how" that MHSystems has on the retail industry by using their software when I begun to take control of my business. Coming from the financial world I know that stock and money are the most important things to take care of and the RMS has all the necessary controls and management tools to ensure these aspects are being permanently monitored and controlled. Furthermore, RMS has helped me to grow my company in several store every year because it just has what it takes to help you manage small to middle size companies on the tips of your finger. Of course you must be constantly studying and learning all the features this software has in order to produce more with less effort and time, but once you learn the logics on which the software is based then is like you are given 25 years experience from MHSystems right into your brain.,..you can't fail in your business if you work with these tools by your side."

Pluspunten: 1.- Scalable solution when your business begin to grow. I begin with one (1) single store, I have 10 Stores now and growing…Even a Franchise version allows to expand even more your business if you want.
2.- Total POS control, flexible promotions set up.
3.- Easy functionalities for Staff, complete set of features and reporting for Managers and owners.
4.- Accurate stock management. Bin location, Expiration dates, samples, damages, Serial Nos., etc.
5.- Powerful and accurate solution (specially for those with financial and business background).

Minpunten: Basic features are easy. BUT Not that that easy to learn all the middle to high features,… if you are planning to get the most of it you will need to invest time in order to learn and understand.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 1/10/2018
Chris C.
Owner
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    3/10
  • Bron van de reviewer 
  • Beoordeeld op 27/6/2018

"SoSO.... you get what you pay for...."

Pluspunten: Somewhat easy for daily use for the staff, for management, much MORE work :( Reports are many, but also means confusing at times

Minpunten: Customer support is confusing to get a hold of, I also have a 3 hour time difference, so my answers are usually 2-3 days later. Floor restocking report has a 1 minute "bug" where there's a blindspot and may affect you. They don't sound interested / willing to integrate their system w/ other credit card machine companies (they support only 2 services!) For some odd reason, I keep finding bugs in their system, and their latest update makes NO SENSE, why do I need to hit ANOTHER button to get the mix+match to kick in, before the update - it was automatic - do you see your grocery store checkout have a mix and match button? IT's AUTOMATIC! Every single one of my concerns that I've had in the past 2 years have gone unanswered and ignored - running a retail store is hard enough, and trying to get the backend support from these guy - it's like pulling teeth at times. I've been with them over 2 years - I've 2 different Tech support individuals (assigned) now, they got some turnover going on over there!

  • Bron van de reviewer 
  • Beoordeeld op 27/6/2018
Angela R.
Owner
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 25/1/2019

"Stable, Functional, Outstanding POS System"

Opmerkingen: Our Seattle-based small business purchased the Retail Management Software (RMS) for Fashion from Microhouse Systems in 2010, about 8 years ago and we have been using it successfully ever since. This is a very straightforward, Windows based system that meets all our needs ranging from a 100% accurate & easy POS to ring up sales and Customer Relationship Management...to...an outstanding Inventory management system to order, receive, price and tag our goods for sale (apparel, accessories, shoes, gifts, consignment jewelry) and more. There is a somewhat steep learning curve at first, as it has so many functions. I have found the POS easy to train new sales associates, and likewise my store managers can delve in deeper into the software to utilize more functions with ease (does take some practice and learning though) Each year, the Microhouse team performs automatic upgrades and adds more and more useful (sometimes eye opening) reports to help me better understand my business. The phone-based customer service from Microhouse is outstanding, though our staff does have to pay attention to the time difference as we are in the US and they are in Canada. One major feature of this POS is its stability. Our RMS-POS system has never malfunctioned, there's been ZERO downtime, and it has never been hacked or infected by a virus. (Note: we run this system on two older model Windows' PC's along with Kaspersky Total Security, connected to the Internet) .

Pluspunten: The way in which the Customers, Inventory and Sales are all interlinked, and the personalized customer service and support you will receive.

Minpunten: The basic function of ringing up customers is easy and straight forward, but I can be difficult to train new employees on all the intricacies beneath the basics.

  • Bron van de reviewer 
  • Beoordeeld op 25/1/2019
Lyndsay B.
Owner
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 26/6/2018

"Good system with lots of tools and functions."

Pluspunten: RMS is great for customer relationships. I can easily see my list of clients, their purchase history, sizing, contact info, and any notes I make on their file. The functionality is good, with lots or reporting tools to better manage my business. Previously we operated with a cash register which didn't record anything, and kept tags as our tracking. With RMS, we can easily pull up sales figures from any given period, our top selling and slow moving styles, floor restocking, and much more. And counting inventory has gone from a two day ordeal to just a couple of hours. This system has definitely improved my business. Multiflex was also the only company I was working with who offered a payment plan, which made a huge impact as a small business.

Minpunten: The only down sides I have experienced in the last two years of using RMS is if there is a system update to my computer, sometimes it will interfere with the RMS system and I need to contact customer service to get the system operating again. But I would imagine this is an issue any software would have.

  • Bron van de reviewer 
  • Beoordeeld op 26/6/2018