MyRec.com

MyRec.com

door MyRec.com

Wie gebruikt MyRec.com?

Recreation management solution for small and medium-sized businesses which helps with improved customer service, reduction of operation costs, real-time program information and more.

Wat is MyRec.com?

MyRec.com is an all-inclusive web-based software that will simplify your recreation management. It includes program management, facility reservation, point of sale, membership, online registration, robust reporting, and a top-notch support staff consisting of parks and recreation professionals.

MyRec.com - Details

MyRec.com

http://www.myrec.com

Opgericht in 2003

MyRec.com - Prijsoverzicht

MyRec.com vanaf US$ 2.995,00. MyRec.com heeft geen gratis versie en biedt geen gratis proefperiode. Hieronder vindt u extra prijsinformatie voor MyRec.com.

Beginprijs

US$ 2.995,00

Prijsinformatie

Contract is based on your yearly revenue. Contact MyRec.com for details.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van MyRec.com

Registratie software
Aangepaste formulieren
Aanwezigheid bijhouden
Badgebeheer
Betalingen verwerken
Contactenbeheer
Enquêtes en feedback
Evenementregistratie
Groepsregeistratie
Inschrijving ter plaatse
Kalenderbeheer
Klasregistratie
Marketingmanagement
Online registratie
Self check-in
Verwerking van terugbetalingen
Competitie- en teambeheer
Contractbeheer
Evenementenbeheer
Faciliteitenbeheer
Factureren
In- en uitchecken
Kinderopvang
Lidmaatschapsbeheer
Personeelsbeheer
Registratiebeheer
Verhuurbeheer

Reviews van MyRec.com

5 van 62 reviews worden weergegeven

In totaal
4.7/5
Gebruiksgemak
4.5/5
Klantenservice
5/5
Functies
4.5/5
Waar voor je geld
4.8/5

MyRec has been a wonderful program for our department!

Beoordeeld op 25/10/2017
Andrew S.
Recreation Director
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Ease of use for myself and the public, lots of customization options, digital sign in and sign out creates a permanant record that can be accessed by all my instructors.

Pluspunten: The software allows for quick and easy creation of simple activities, while still allowing you to really customize activities when it is required. Our old software got so many complaints from our users. With MyRec, the most common thing that I get is that someone forgot a password. We surveyed our customers from our summer program, and on a scale of 1-5 (with 1 being the worst) MyRec got all 3-5 and not a single 1 or 2. I highly recommend the software to other departments. Customer service is top notch and has been able to answer all my questions, even if they are complicated and abstract.

Minpunten: While there are a lot of options to apply discounts to programs or people, there have been a few times where they way I wanted to apply a discount didn't work (ie, a discount for signing up for multiple days of a program). There have been work arounds and customer service has always been great with helping me.

Antwoord van de leverancier

van MyRec.com op 1/11/2017

Thanks for the great comments Andrew!

Great software to support recreation programming

Beoordeeld op 23/12/2019
Erika D.
Deputy Director
Recreatieve faciliteiten en diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We originally purchased MyRec as a way to input registration payments and create attendance lists, essentially to streamline our internal processes. In the last 8 years, our use of the system has gone well beyond that. As our programs have grown, this system has allowed us to grow our marketing and communications and consider the best way to offer registrations to customers in a world that is mostly digital.

Pluspunten: What I like best about MyRec is how customizable the features are. The recreation industry is so diverse, not just in the type of programs offered but in the way each department administers them. In our experience using MyRec, we have found ways to adapt the system to accommodate all of our programming and reporting needs. If a particular function does not exist, the programmers at MyRec have been responsive in developing solutions. The programmers all have a good sense of the software needs for this industry and are easy to work with, whether it is helping us to identify a solution ourselves or a resolve an issue for us.

Minpunten: For all the years we have been utilizing MyRec and the changes that have been made to make it more mobile-friendly, we still receive a fair amount of feedback from the public site that our customers find it difficult to use. A large part of this has to do with memberships, as several of our programs require a membership to exist in the account in order to register. All memberships in our department are entered by the office and not available for public purchase; however the message to purchase a membership on the public side seems to exist as a system default, even if this option is actually not available. Memberships are also challenging for our staff to create if they don't have much experience with this side of the software - it might be more simple if you could create the types and lengths of memberships while you are creating the membership itself. Going back to the public side of the system, it would be nice to be able to customize the navigation tools so they better relate to what we are using them for. Our department often uses news pages as a place for info on large programs and the word "news" does not lend itself as the first place for customers to look. Lastly, it would be great if a "reply to" feature could be added to email blasts. Our staff always include their email in the message for responses but if the customer hits "reply" instead, it goes to the system administrator instead.

Antwoord van de leverancier

van MyRec.com op 30/12/2019

Thanks for the review- glad the software is doing what you need and more. As far as the messaging for memberships, and labeling of the public side navigation- there have been updates to allow for the changes you stated. Please call into client services and we can go over them with you.

Very Happy With MYREC Purchase

Beoordeeld op 11/12/2019
Lisa F.
Recreational Programmer
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: This software has helped our department with online registrations, field scheduling and facility scheduling. It allows the residents to see just what is going on from our department. All of the reporting is a great tool for us as well, it's all right there. The online registrations is the biggest plus.

Pluspunten: I enjoy that is is web based so I can use it anywhere not just in the office. The customer service is so friendly and very responsive which is important to us and our residents. The features are what we were looking for for our Park & Rec department. We can do single programs or we can do more elaborate yearly programs. Whenever we have an issue, question or want to see if they can add a feature it is looked into immediately, we love that. MYREC really tries to customize the page to what you need, and every town is different and offers different options, so we appreciate that part. We also love the fact that we can now refund a resident with only having to use MYREC and not have to go to Authorize.net as well.

Minpunten: There are a few functions that we wished the software did and areaware they are looking into. We would like to send automatic monthly payment reminders to specific programs. We would like to have a credit card scanner in the office, it would make registrations move quicker when we have multiple residents here registering for a program. Some residents have an hard time maneuvering the sight and they do not like the initial set-up process with having to add all members in.

Antwoord van de leverancier

van MyRec.com op 16/12/2019

So glad the software is simplifying your recreation management! Thanks for the requests, and I will send an email regarding the credit card scanner.

Allowed us to transition from paper to online!

Beoordeeld op 11/12/2019
Laura S.
Recreation Coordinator
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
3/5
In totaal
3/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: We really enjoy running programs through MyRec. It has allowed us to switch from paper to online registrations. The financial reports have been super helpful as well as giving us an easy option to use credit cards. Automated receipts sent to the customers emails have been really convenient too.

Minpunten: The user side visual appearance tends to add confusion for our customers. They have a hard time finding certain items and we find ourselves walking them through the site a lot. If this was cleaned up a bit and more visually appealing it would be great.

Antwoord van de leverancier

van MyRec.com op 22/1/2020

Would love to chat about the public facing side- specifically what they are finding difficulty with? Give a call into client services and we will gladly provide any assistance if needed!

We love MyRec

Beoordeeld op 11/12/2019
Jessica D.
Recreation Leader
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: MyRec.com has literally made our jobs easier and safer. We originally started using this to implement a security and safety measure at our outdoor pools in the summer which serves over 16,000 patrons in a six week period. We are able to take a photo of the patrons and allow or disallow them into our facilities. This feature has dramatically reduced crime at our pools and has made these aquatics facilities safer and more family friendly.
We have also used the system to register for all of our programs which has made our lives much easier. Online registration is so much easier than paper and pencil. Also, having the ability to take attendance and digitally sign in and out our participants is wonderful.
The entire staff at MyRec is friendly and attentive to our needs. The are also upgrading their product on a daily basis which is fantastic because they are presenting us with options that we didn't even know we needed but will use daily.

Pluspunten: We love the ease of use of this software. Most things can be figured out on your own and if not its a quick phone call and they are there to answer your questions right away. We also love all of the options of reports that can be run for facilities, finance, and activities.

Minpunten: There is not much that we don't like about the software.

Antwoord van de leverancier

van MyRec.com op 12/12/2019

Thank you, thank you- you have been a pleasure to work with!