FreeAgent

door FreeAgent Central

Wie gebruikt FreeAgent?

Kleine bedrijven en freelancers over de hele wereld. FreeAgent is het meest geschikt voor micro-ondernemingen met maximaal 10 werknemers.

Wat is FreeAgent?

Sluit je aan bij meer dan 80.000 kleine bedrijven in het VK die FreeAgent gebruiken om hun financiën te beheren! De bekroonde cloud-accountingsoftware combineert facturering, urenregistratie, kosten, MTD-conforme btw, zelfbeoordeling en meer. De ingebouwde belastingtijdlijn biedt een kalender met al je belastingverplichtingen zodat je nooit meer een belastingdeadline mist. FreeAgent is HMRC-conform en beschermt je persoonlijke en financiële gegevens met behulp van meerdere beveiligingslagen.

FreeAgent - Details

FreeAgent Central

http://www.freeagent.com

Opgericht in 2007

FreeAgent - Prijsoverzicht

FreeAgent heeft geen gratis versie maar biedt wel een gratis proefperiode. FreeAgent betaalde versie vanaf US$ 10,00/maand.

Beginprijs

US$ 10,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van FreeAgent

Boekhoudprogramma's
Accountancybedrijven
Beheer van vaste activa
Belastingbeheer
Debiteuren
Factureren
Fondsadministratie
Inkooporders
Nonprofits
Onkosten bijhouden
Overheidsinstellingen
Payrollbeheer
Projectadministratie
Toetsing van bankgegevens
Cheques verwerken
Debiteurengrootboek
Factureren
Gedeeltelijke betalingen
Klantenverhalen
Online betalingsverwerking
Terugkerende facturering
Tijdsverloop van openstaande facturen bijhouden
Verwerking van ACH-betalingen
Verwerking van overbetaling
Verzamelingenbeheer
Aanmaningsbeheer
Aanpasbare facturen
Belastingcalculator
Betalingen verwerken
Contactendatabase
Factureren per uur
Facturering op terugkerende basis en op abonnementbasis
Facturering van onvoorziene gevallen
Factureringsportal
Meerdere valuta's
Mobiele betalingen
Online betalingen
Online facturering
Projectfacturering

Reviews van FreeAgent

5 van 119 reviews worden weergegeven

In totaal
4,4/5
Gebruiksgemak
4,3/5
Klantenservice
4,4/5
Functies
4,2/5
Waar voor je geld
4,1/5
Anne W.
Director
Milieudiensten
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 2/1/2018

"Makes bookkeeping easy for a novice, and still keeps an accountant happy"

Opmerkingen: Saves me a whole lot of time, and helps me keep clear records for my accountant.

Pluspunten: At the moment it's free through my business banking account - I tried it because of this but it would definitely be worth paying for. I am relatively new to running a business and the software is very intuitive for a novice. My accountant is pretty happy with it too, so that's a big thumbs up! It makes invoicing and payment of exenses very easy, and is great for keeping track of money coming in/out and keeping an eye on invoices due for payment. Payroll is incorporated (you can file it with HMRC through FreeAgent or let your accountant do it separately). I also like the fact that it reminds me when my corporation tax and annual accounts are due. In a few clicks I can see my profit & loss account and my trial balance as well as spend in the different (customisable) categories. Really helps me keep on top of everything. The Android app is also great for reconciling payments and recording expenses on the move. The help files are fantastic, and the clear accounting descriptions and explanations make them a great resource for a small business even if you don't use the software.

Minpunten: Exporting information is a bit tricky in some areas - you can get a pdf out quite easily but an xls or csv would be more useful (you can export the entire company dataset as a csv, but not filtered individual elements such as unpaid expenses or balances within individual accounts). In some cases you can get round this by cutting and pasting, but it's a bit fiddly. Exporting all company data does not export attachments - so you need to keep a separate copy of scanned receipts etc outside FreeAgent. It is one of the more expensive cloud accounting software packages out there, but I have looked at a whole range and you can't beat the functionality, so that's what you are paying for I guess!

Antwoord van de leverancier

van FreeAgent Central op 23/4/2018

Hi Anne,

Thank you for taking the time to leave us a review. It's great to hear about the features you like using and we really appreciate your positive feedback.

I'm also pleased to say that we are currently working on improving our exporting data feature, which will be released very soon.

Thanks again for using FreeAgent, we really appreciate it!

All the best,
The FreeAgent Team

  • Bron van de reviewer 
  • Beoordeeld op 2/1/2018
Geverifieerde reviewer
Director
Facilitaire diensten, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8/8/2019

"Highly recommended"

Pluspunten: I got access to this software FREE of charge through banking with RBS. Having previously used Xero for our book-keeping, I found it had the same great functionality but a much slicker design. It's simplicity and ease of use is the best thing going for it.

Minpunten: Had some issues at the beginning with connecting our bank feeds but this was sorted out quickly by the team at FreeAgent - can't think of any real faults with the software.

  • Bron van de reviewer 
  • Beoordeeld op 8/8/2019
Geverifieerde reviewer
Accountant
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 11/3/2019

"Painful to use, Clunky and not great"

Opmerkingen: Using the software was very awkward and restrictive. I lost confidence in it very early on.
My experience has been years of utter frustration.
Regular promises of fixes and upgrades never materialised over the last 3 years and despite sticking with it, and getting the software for free, I ended up having to opt for better software.
Customer services are quick to respond but they tend to misinterpret your issue. Their idea of helping is sending you a link to a long drawn out document that frustrates you even more than the original issue. Most of the issues can't be resolved by sympathetic customer support reps because they are hard-coded into the software as basic incapabilities.

Pluspunten: It's a Scottish company, albeit taken over by an anti-Scottish UK bank.
Customer services are relatively quick to respond but don't often understand or resolve your issue.
They do send you a Monday motivator which is useful.
It's now free if you bank with RBS/Nat West, but I'd rather not bank with either and even at £0 it's not worth it. I'd rather pay for a decent software and save the cost of hours of inefficiency and extra accountancy fees later.

Minpunten: It is very clunky and awkward to use. It is very expensive for what it is and definitely not even worth using for free. Several essential basic functions are missing and it is very restrictive/prescriptive forcing you to work their way or not at all. Customer services regularly have to fudge "workarounds" to fill the gaps in FreeAgent's basic functionality and often these "workarounds" make more mess than doing nothing, leaving you with more to pay your accountant to fix it. FreeAgent does several things in very unusual ways and then doesn't allow you to fix them.
Payroll does post journals into your ledgers but even the best accountants can't make any sense of them.
This software tries to be all things to small businesses giving tools that quite frankly are dangerous to unqualified accountants. It allows you to do your own VAT, Corporation Tax and Self Assessment wrongly, without any tax planning advice which could cost you tens of thousands of pounds in VAT/tax that isn't due, not to mention HMRC penalties etc. I know of several clients who have overpaid an absolute fortune and had seriously damaging run-ins with HMRC as a direct result of trying to DIY using this software. Buyer BEWARE!!!

Antwoord van de leverancier

van FreeAgent Central op 18/3/2019

Hi there,

We¿re really sorry to hear about your experience and appreciate you taking the time to share your feedback and frustrations. If there's anything we can do to help improve your experience, or any additional feedback you'd like to share with us, please contact us at @[email protected]

Warm regards,
The FreeAgent Team

  • Bron van de reviewer 
  • Beoordeeld op 11/3/2019
Richard B.
The Boss
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 2/10/2019

"Great for small business that want their weekend back"

Opmerkingen: I've gone from from a struggle one man band that worked all day and did the paperwork each evening, to having time to spend with the family, and being able to see what I ned to pay to HMRC and when, and I can now see that sending out my invoices in good time, means that the customers are paying me, so the stress levels have gone down so much.

Pluspunten: I no longer have to nominate which computer is the one that the accounts is on.
I can open a web browser on the PC in my home office and enter my hours, mileage, upload photos of receipts, automatially let it reconcile the bank and credit card statements, and let it get on with doing the calcuations.
I no longer have to set aside a weekend each month for doing invoices and expenses.
or the last weekend of each quarter for doing the VAT return
or various days of the last month of each financial year for doing the annual return.

Minpunten: Now that the company has made enough money to be able to purchase three cars, it would be nice if the mileage drop down had options for company owned vehicles and the AFR mileage rates, but it only has AMAP rates for personally owned bike, motorcycle or car.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 2/10/2019
Emanuele F.
Consultant
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 19/2/2018

"Overall"

Pluspunten: Overall experience is good. It allows to better organised both my bookeeping but as well my employee work due to its usability. Love as well the API integration that allow me to create custom analysis.

Minpunten: Too much focus on UK client. We are an Italian company and some of the functionality available for UK are really complex to achieve for us and required workaround.
Billing only in 1 currency is crazy, why do you have invoice in multiple currency but billing cannot be done? It should be a simple addition to make but it has been year that people asked for this and still not implementation.
Country specific payroll. Although I am aware it will be impossible to enable payroll for every country out of the box why don't allow customer to customized the payroll functionality to meet payroll requirements or add important deadline for taxing purpose.
Even the export functionality can be improve and should be added to every areas from timesheet to bill, from invoice to expense with filter that allow you to specify the data you want to export.
VAT calculation for Intrastat - due to the internationalisation of business should be easier to export only bill and invoice that are related to country outside your normal business area.
What about language package? Again if not possibile provide an LDK that allow client to customize the interface.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 19/2/2018