--- description: Ontdek de plus- en minpunten van Bitrix24 en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [CRM-software](/directory/2/customer-relationship-management/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.be/software/113540/bitrix24 Pagina: 1 / 41\ Volgende: [Volgende pagina](https://www.capterra.be/software/113540/bitrix24?page=2) > Hoogwaardige oplossing ontworpen voor verkoop, samenwerking, communicatie, sociale netwerken en workflowbeheer. > > Oordeel: score van **4.2/5** door 1002 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Bitrix24? Bitrix24 is een perfecte oplossing voor alle soorten bedrijven. Bitrix24 heeft iets voor elke afdeling: verkoop, marketing, projectmanagement, HR en meer. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.2/5** | 1002 Reviews | | Gebruiksgemak | 4.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Bitrix - **Locatie**: Alexandria, VS - **Opgericht**: 1998 ## Commerciële context - **Beginprijs**: US$ 69,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Duits, Engels, Frans, Indonesisch, Italiaans, Japans, Maleis, Pools, Portugees, Spaans, Thai, Turks, Vietnamees - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - Automated Attendant - Beheer van deelnemers - Beheer van gegevensopslag - Campagnebeheer - Capaciteitsbeheer - Consumentgericht chatten in realtime - Dashboard - Documenten capture - Donatiebeheer - Donorenbeheer - Feedbackbeheer - Formulieren maken en ontwerpen - Geautomatiseerde routing - Gegevensverzameling via meerdere kanalen - Geïntegreerde bedrijfsvoering - KPI-controle - Kanaalbeheer - Klanten volgen - Klantenbinding - Klikken bijhouden - Leads genereren - Ledendatabase - Lidmaatschapsbeheer - Marketingautomatisering - Massa-sms - Meerdere campagnes - Offertes - Onkosten bijhouden - Opties voor contentpublishing - Personeelslijst - Plannen - Priorisering - Privénetwerk - Procesmodellering en -ontwerp - Projecten bijhouden - Projectplanning - Provisiebeheer - Realtime bewerken - Realtime chatten - Registratiebeheer - Resources plannen - Taakbeheer - Visuele analyse - Volgen en analyseren van gebruik - Voor callcenters - Voor religieuze organisaties - Voor schoonheidsinstituten en wellnesscenters - Voorgedefinieerde sjablonen - Workflow Automation - Workflowconfiguratie ... en 277 meer functies ## Integraties (86 in totaal) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox - Dropbox Paper ... en 71 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software) ## Gerelateerde categorieën - [Samenwerkingssoftware](https://www.capterra.be/directory/15/collaboration/software) - [Project management tools](https://www.capterra.be/directory/30002/project-management/software) - [CRM-systemen voor MKB](https://www.capterra.be/directory/31583/small-business-crm/software) - [AI-marketing tools](https://www.capterra.be/directory/34136/ai-marketing-tools/software) - [Project planning software](https://www.capterra.be/directory/31598/project-planning/software) ## Alternatieven 1. [HubSpot CRM](https://www.capterra.be/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://www.capterra.be/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.be/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Odoo](https://www.capterra.be/software/135618/odoo) — 4.2/5 (1323 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.be/software/61368/salesforce) — 4.4/5 (18806 reviews) ## Reviews ### "Free account publiceren niet mogelijk 😥" — 1.0/5 > **Jos** | *26 juli 2025* | Vastgoed | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: Naar eigen inzicht je eigen website met professionele tools free kunnen bouwen en ook free publiceren. > > **Minpunten**: Bitrix24 misleid de consument door te adverteren met een volledig free account. Vervolgens blijkt nadat je een account hebt aangemaakt dat je je website helemaal niet kunt publiceren. > > In het verleden heb ik diverse free accounts gehad op Bitrix24 die mij uitstekend bevielen. Deze move om niet meer te kunnen publiceren voor free account s is een grote teleurstelling en een smet ophet blazoen van Bitrix24 ----- ### "Bitrix24 is a 5-star Software" — 5.0/5 > **ITORO** | *3 januari 2025* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Bitrix24 is an all-inclusive workspace software. Most interesting feature for me is CRM > > **Minpunten**: nothing to dislike about bitrix.24 it surpasses all other related software > > I have been using bitrix24 for the past one year and I can bold say it's the best. With a wide range of features, bitrix24 delivers excellence across its features including and not limited to, Time management, project managements, file managements, reports, Conference meetings, Client managements, website managements, Team Management and a whole lot more ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 juni 2025* | Duurzaamheid en milieu | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Minpunten**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 september 2025* | Juridische dienstverlening | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Minpunten**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "Bitrix24 Review" — 5.0/5 > **Sifiso** | *16 juni 2026* | Vervoer/over de weg/per spoor | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Rated among the top project management software solutions for ease of use, collaboration, and task tracking. > > **Minpunten**: The interface can feel cluttered and overwhelming, especially for new users. There is a steep learning curve because of the large number of features. Some users find the mobile app less intuitive than the desktop version. Customization and setup can be time-consuming for small teams. Performance may occasionally feel slow, particularly when working with large amounts of data. Certain advanced features are only available on higher-tier plans. > > What I liked least about Bitrix24 was the complexity of the interface. While the platform offers a wide range of features, it can be overwhelming to navigate at first, and it takes time to learn how to use all the tools effectively. The initial setup and customization process also required more effort than expected ----- Pagina: 1 / 41\ Volgende: [Volgende pagina](https://www.capterra.be/software/113540/bitrix24?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/113540/bitrix24) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens