---
description: Ontdek de plus- en minpunten van ServiceMax en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
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title: ServiceMax - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Field service software](/directory/10009/field-service-management/software) > [ServiceMax](/software/107954/servicemax)

# ServiceMax

Canonical: https://www.capterra.be/software/107954/servicemax

Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.capterra.be/software/107954/servicemax?page=2)

> ServiceMax is de toonaangevende toepassing voor buitendienstbeheer op de markt, geschikt voor ondernemingen met meer dan 100 technici.
> 
> Oordeel: score van **4.3/5** door 43 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt ServiceMax?

ServiceMax heeft meer dan 400 klanten wereldwijd in meer dan 15 verschillende sectoren. Bedrijven van elke omvang gebruiken ServiceMax om de levering van buitendiensten te perfectioneren, omzet en groei te stimuleren en klanten aangenaam te verrassen.

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.3/5** | 43 Reviews |
| Gebruiksgemak | 4.0/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 3.8/5 | Gebaseerd op alle reviews |
| Functies | 4.1/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: ServiceMax
- **Locatie**: Pleasanton, VS
- **Opgericht**: 2007

## Commerciële context

- **Beginprijs**: US$ 0,01
- **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Duits, Engels, Fins, Frans, Italiaans, Japans, Spaans, Zweeds
- **Beschikbare landen**: Australië, Canada, Duitsland, Verenigd Koninkrijk, Verenigde Staten

## Functies

- Aanpasbare formulieren
- Afsprakenbeheer
- Beheer van technici
- Beschikbaarheidsbeheer
- Betalingen innen in de buitendienst
- Budgettering/prognoses
- Compliancebeheer
- Contactendatabase
- Contract- en licentiebeheer
- Documentbeheer
- Elektronische handtekening
- Factureren
- GPS
- Geautomatiseerde planning
- Herinneringen
- Kalender-/herinneringssysteem
- Kalenderbeheer
- Kalendersynchronisatie
- Klantendatabase
- Mobiele toegang
- Offertes
- Onderhoudsplanning
- Online reserveren
- Online tijdklok
- Plannen
- Prestatiebeheer
- Preventief onderhoud
- Rapportage en analyse
- Rapportage en statistieken
- Real-Time Updates
- Realtime planning
- Roosterbeheer
- Routering
- Samenwerkingstools
- Servicegeschiedenis
- Taakbeheer
- Terugkerende afspraken
- Third-Party Integrations
- Vaardigheden bijhouden
- Verzendbeheer
- Voorraadbeheer
- Waarschuwingen/Meldingen
- Werk bijhouden
- Werkorderbeheer
- Zelfserviceportal

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Field service software](https://www.capterra.be/directory/10009/field-service-management/software)

## Gerelateerde categorieën

- [Field service software](https://www.capterra.be/directory/10009/field-service-management/software)
- [Software voor buitendienstbeheer](https://www.capterra.be/directory/30059/service-dispatch/software)
- [Werkorder software](https://www.capterra.be/directory/30785/work-order/software)
- [Planning software](https://www.capterra.be/directory/30087/scheduling/software)
- [Workforce management software](https://www.capterra.be/directory/30210/workforce-management/software)

## Alternatieven

1. [Fracttal One](https://www.capterra.be/software/159911/fracttal) — 4.6/5 (1773 reviews)
2. [Jobber](https://www.capterra.be/software/127994/jobber) — 4.6/5 (1427 reviews)
3. [Limble](https://www.capterra.be/software/162600/limble-cmms) — 4.8/5 (744 reviews)
4. [FieldPulse](https://www.capterra.be/software/153475/fieldpulse) — 4.6/5 (424 reviews)
5. [Service Fusion](https://www.capterra.be/software/135788/service-fusion) — 4.3/5 (307 reviews)

## Reviews

### "Great work flow solution" — 3.0/5

> **Curtis** | *7 november 2016*
> 
> Our Alberta location had used ServiceMax for a number of years, and found that it saved a lot of time on the administrative tasks such as quoting, generating work orders, and invoicing.

-----

### "Ran the service business quite nicely" — 4.0/5

> **Greg** | *9 december 2018* | Aanbevelingsscore: 6.0/10
> 
> **Pluspunten**: Although a little time consuming, once the set up is complete. The 'SFM' driven process flow means the users will be able to complete the required information not just in a service flow, but any that the business requires. Worked very well with some employees who were forgetting certain entry points or attempting to skip points in the process.
> 
> **Minpunten**: The only real negative point to Servicemax is the resource hunger. The package when installed in Salesforce seems to take up a large amount t of space, and the custom code delivered in our implementation (by Servicemax or their trusted partners) was not the best commented so it was difficult for a programming novice to amend for code coverage purposes.
> 
> All in all its a good product. But when it comes to trying to back out or remove the package from Salesforce it's not a straight forward one click uninstall.

-----

### "Service Max add on for Salesforce seems to be a Lambrghini, but it takes a multitude of engineers." — 3.0/5

> **Frankie** | *17 mei 2017* | Aanbevelingsscore: 5.0/10
> 
> **Pluspunten**: It has a plethora of useful gadgets and toys and seems to be a cradle to grave solution once you have the programmers behind you to help.
> 
> **Minpunten**: Difficult to program, Although it keeps all service tickets, There is no real way to see all the files that are attached to the Work Orders. As a maintenance department, legacy data  easily accessible is what is needed for techs when they roll onto a job and equipment.
> 
> Exercise the brain cells and learn a another programming platform.

-----

### "(Former User) ServiceMax will cost you more to access features." — 4.0/5

> **April** | *4 februari 2021* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 4.0/10
> 
> **Pluspunten**: Overall initially this software appeared to work well in terms of our company size, ease of access while we worked remotely, and ensured high availability in terms of our sales platform.
> 
> **Minpunten**: The cost of the software, is not as definitive as it states. While i rate this software in mid-tier, in  order to gain optimal benefits from utilizing this program, you will have to pay development fees towards the subscription fees. As a large company, this becomes costly. Moreover, gaining resources can be tricky.
> 
> Tech support is phenomenal, they are always willing to address issues, and are  always polite despite frustrations.  This is a good program for those who often work remotely.

-----

### "Very user friendly and the options for data management is good" — 5.0/5

> **Lori** | *17 juli 2018* | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I have always been happy with the great support, they are quick to respond back and always get all issues resolved in a timely manner and are patient when you are not sure what they are wanting you to do. I also like the how efficient it is to enter work orders and make adjustments to them.
> 
> **Minpunten**: The report designing has been challenging and difficult to get the info I want. When I create a report there are a lot of options to create for however the items available under those options are limited.
> 
> Much more efficient service data entry and therefore quicker invoicing to the customer. Better access to reporting and real time updating.

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Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.capterra.be/software/107954/servicemax?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.be/software/107954/servicemax)

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