--- description: Ontdek de plus- en minpunten van ConnectWise PSA en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ConnectWise PSA - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [PSA-software (Professional services automation)](/directory/16/professional-services-automation/software) > [ConnectWise PSA](/software/107931/connectwise-manage) # ConnectWise PSA Canonical: https://www.capterra.be/software/107931/connectwise-manage Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.be/software/107931/connectwise-manage?page=2) > Helpdesk van ConnectWise Manage: Krachtig ticketingsysteem met gecentraliseerde communicatie en integratie met tools die je momenteel gebruikt. > > Oordeel: score van **4.1/5** door 273 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt ConnectWise PSA? Gemaakt voor bedrijven die technologie verkopen, onderhouden en ondersteunen, van managed services providers en cloudserviceproviders tot beheerd afdrukken, VOIP en VAR's. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.1/5** | 273 Reviews | | Gebruiksgemak | 3.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.8/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: ConnectWise - **Locatie**: Tampa, VS - **Opgericht**: 1982 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Duitsland, Ierland, Luxemburg, Nederland, Nieuw-Zeeland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Activiteitendashboard - Administratie - Alerts/Escalation - Assets volgen - Auditing van problemen - Back-up en herstel - Beheer van Service Level Agreements (SLA's) - Beheer van problemen - Beheer van supporttickets - CRM - Capaciteitsbeheer - Configuratiebeheer - Contract- en licentiebeheer - Controle en beheer op afstand - Dashboard - Documentbeheer - Factureren - Geautomatiseerde routing - IT-assets bijhouden - IT-reporting - Kennisbeheer - Klantendatabase - Onderhoudsplanning - Patchbeheer - Plannen - Prestatiemeetwaarden - Priorisering - Probleembeheer - Projectbeheer - Rapportage en analyse - Rapportage en statistieken - Real-Time Notifications - Resourcebeheer - Samenwerkingstools - Servicecatalogus - Taakbeheer - Third-Party Integrations - Ticketbeheer - Tijd en onkosten bijhouden - Toegang en controle op afstand - Toegangsopties/machtigingen - Veranderingsbeheer - Voorraadbeheer - Waarschuwingen/Meldingen - Workflowbeheer - Zelfserviceportal ## Integraties (64 in totaal) - Acronis Cyber Backup - Acronis Cyber Protect Cloud - AlertOps - Asset Panda - Auvik - Avalara - AvePoint - Bedrock Data - Bitdefender Antivirus Plus - BrightGauge - Cavelo Attack Surface Management - ConnectBooster - ConnectWise Automate - ConnectWise CPQ - ConnectWise Cybersecurity Management ... en 49 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [PSA-software (Professional services automation)](https://www.capterra.be/directory/16/professional-services-automation/software) ## Gerelateerde categorieën - [PSA-software (Professional services automation)](https://www.capterra.be/directory/16/professional-services-automation/software) - [ICT-beheersoftware](https://www.capterra.be/directory/10001/it-management/software) - [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software) - [IT-service software](https://www.capterra.be/directory/30672/it-service/software) - [ITSM-software (IT-service management)](https://www.capterra.be/directory/30676/itsm/software) ## Alternatieven 1. [N-central](https://www.capterra.be/software/13803/n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://www.capterra.be/software/163344/n-sight) — 4.3/5 (194 reviews) 3. [IT Glue](https://www.capterra.be/software/170401/itglue) — 4.6/5 (331 reviews) 4. [SuperOps](https://www.capterra.be/software/1017782/superopsai) — 4.6/5 (65 reviews) 5. [Atera](https://www.capterra.be/software/144309/atera) — 4.5/5 (446 reviews) ## Reviews ### "Connectwise Manage" — 4.0/5 > **Daren** | *11 december 2019* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We like Connectwise Manage because it is very detailed and allows us to keep notes on all of our customers - what we have done for them in the past and service tickets for everyone. > > **Minpunten**: The Connectwise platform is very detailed so the learning curve can be very high when you are first starting out. Instead of importing our information, we just input everything. > > We are using this product to keep track of all our customers, their systems, software and the tickets assigned to those systems ----- ### "Complete solution but slow as molasses" — 4.0/5 > **Yeprem** | *12 februari 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Almost every base is covered in the desktop version of Connectwise Manage. The web version is quite complete as well. The mobile app is horrendous. > > **Minpunten**: Slooooooowwwww. I can't stress enough how slow it is. Every user at our company complains about how much it lags. It doesn't matter where we are or which computer we are using. It is slow. Gigabit internet connection at home and at the office, slow. Brand new 8th gen CPU desktop with SSD. Slow. Laptop. Slow. It is painful. Loggin tickets just gets us the same replies. Try clearing the cache. Try restarting. Report slowness next time it happens so we can check. ----- ### "Not convenient for simple tasks" — 1.0/5 > **Kayli** | *28 april 2025* | Beveiliging en opsporing | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: There is a large number of things you can do in and use for in PSA. > > **Minpunten**: Sync issues, the extended process for something simple, the smallest error turns into a huge throughout other parts of the finance world, support has a language barrier and its hard to communicate quickly. > > I find that ConnectWise PSA makes more problems than helps with the companies finances. We end up having to spend more time on fixing errors. ----- ### "Excellent cloud ticketing system" — 5.0/5 > **Tina** | *13 december 2025* | Openbare veiligheid | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: ConnectWise is robust -- there are tons of features and options that provide an elaborate ticketing system, including all of the multimedia uploads required of a modern business, met with time keeping tools. The ticketing system is very collaborative, and supportive of remote workers. Overall awesome for a collaborative ticketing system for the mainstream end user, and beyond. > > **Minpunten**: Not anything specific. It works flawlessly. There are so many customizable options. YA DIBYA, awwww yosssssss. :3 > > I love working with, and absolutely recommend ConnectWise. It has been one of the easiest in-office norms to acclimate to. The interface of ConnectWise is easy to figure out\! ----- ### "Great Ticket Management" — 4.0/5 > **Mitch** | *22 september 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It is Very Secure and has good Customer support when we need help with managing our tickets. We are able to make boards and have workflow rules to help take care of clients. > > **Minpunten**: Sometimes its slow and it requires a lot of training to get good at working the workflows and setting them up. > > Overall its been great, We are able to manage our tickets and manage our clients and their needs. It is also secure. ----- Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.be/software/107931/connectwise-manage?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/107931/connectwise-manage) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens