--- description: Ontdek de plus- en minpunten van ConnectWise PSA en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ConnectWise PSA - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [PSA-software (Professional services automation)](/directory/16/professional-services-automation/software) > [ConnectWise PSA](/software/107931/connectwise-manage) # ConnectWise PSA Canonical: https://www.capterra.be/software/107931/connectwise-manage Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.capterra.be/software/107931/connectwise-manage?page=2) > Helpdesk van ConnectWise Manage: Krachtig ticketingsysteem met gecentraliseerde communicatie en integratie met tools die je momenteel gebruikt. > > Oordeel: score van **4.1/5** door 283 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt ConnectWise PSA? Gemaakt voor bedrijven die technologie verkopen, onderhouden en ondersteunen, van managed services providers en cloudserviceproviders tot beheerd afdrukken, VOIP en VAR's. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.1/5** | 283 Reviews | | Gebruiksgemak | 3.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.7/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: ConnectWise - **Locatie**: Tampa, VS - **Opgericht**: 1982 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Duitsland, Ierland, Luxemburg, Nederland, Nieuw-Zeeland, Verenigd Koninkrijk, Verenigde Staten ## Functies - API - Aanpasbare rapporten - Activiteitendashboard - Administratie - Alerts/Escalation - Assets volgen - Auditing van problemen - Back-up en herstel - Beheer van IT-assets - Beheer van problemen - Beheer van supporttickets - Capaciteitsbeheer - Configuratiebeheer - Contract- en licentiebeheer - Controle en beheer op afstand - Dashboard - Dashboards maken - Documentbeheer - Factureren - Geautomatiseerde routing - Gegevens importeren en exporteren - Gegevensvisualisatie - IT-assets bijhouden - IT-reporting - Incidentenbeheer - Kennisbeheer - Klantendatabase - Onderhoudsplanning - Patchbeheer - Prestatiemeetwaarden - Probleembeheer - Projectbeheer - Rapportage en analyse - Rapportage en statistieken - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Resourcebeheer - Samenwerkingstools - Slepen en neerzetten - Taakbeheer - Third-Party Integrations - Ticketbeheer - Tijd en onkosten bijhouden - Toegang en controle op afstand - Toegangsopties/machtigingen - Veranderingsbeheer - Waarschuwingen/Meldingen - Workflowbeheer - Zelfserviceportal ... en 6 meer functies ## Integraties (62 in totaal) - Acronis Cyber Protect Cloud - AlertOps - Asset Panda - Auvik - Avalara - AvePoint - Bedrock Data - Bitdefender Antivirus Plus - BrightGauge - Cavelo Attack Surface Management - ConnectBooster - ConnectWise Automate - ConnectWise CPQ - ConnectWise Cybersecurity Management - ConnectWise RMM ... en 47 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [PSA-software (Professional services automation)](https://www.capterra.be/directory/16/professional-services-automation/software) ## Gerelateerde categorieën - [PSA-software (Professional services automation)](https://www.capterra.be/directory/16/professional-services-automation/software) - [ICT-beheersoftware](https://www.capterra.be/directory/10001/it-management/software) - [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software) - [IT-service software](https://www.capterra.be/directory/30672/it-service/software) - [ITSM-software (IT-service management)](https://www.capterra.be/directory/30676/itsm/software) ## Alternatieven 1. [N-central](https://www.capterra.be/software/13803/n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.capterra.be/software/163344/n-sight) — 4.3/5 (203 reviews) 3. [Remote Monitoring and Management](https://www.capterra.be/software/144309/atera) — 4.5/5 (461 reviews) 4. [IT Glue](https://www.capterra.be/software/170401/itglue) — 4.6/5 (342 reviews) 5. [SuperOps](https://www.capterra.be/software/1017782/superopsai) — 4.6/5 (65 reviews) ## Reviews ### "ConnectWise PSA "Quite the Tool"" — 4.0/5 > **Walt** | *5 augustus 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Range of Coverage. It supports the ability to manage a number of categories to create a thorough baseline as a CRM tool. > > **Minpunten**: Redundant submission of same data. It seemed as though it was necessary to submit the same inforamtion a number of times. > > Relatively easy to navigate and submit information. Some questions were not self explanatory and the content requested was not always intuitive. ----- ### "ConnectWise PSA Review" — 4.0/5 > **Danny** | *14 december 2025* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: ConnectWise PSA is feature rich. Lots of flexibility with ticket workflow. Asio integration is getting better with new workflows as well. > > **Minpunten**: Too many lurched products that were bolted on and not natively integrated. NOC team doesn’t use the same ticketing system but it is integrated. SOC team doesn’t use the PSA ticketing system at all. > > ConnectWise PSA allows the service department to work seamlessly with each other. Allows for lots of automation through workflows as well. ----- ### "Outdated and complicated configuration but reliable" — 3.0/5 > **Andrew** | *7 mei 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: It is extremely powerful and can do just about anything you need out of a PSA. It does just work once it is setup and everything integrates with it. > > **Minpunten**: complicated and outdated. It does not feel like a modern platform. there are aspects like pods that you can't control granularly on tickets. > > overall it just works and has what we need. we can rely on it to function day in and day out. It may be a bit complicated and clunky to configure but reliability of it functioning is there. ----- ### "A comprehensive system that requires a major upfront time investment" — 4.0/5 > **Daniel** | *28 juli 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The ability to create templates and flows are very helpful for repeated tasks. There are more features than you can be reasonably expected to maintain awareness of. The Ticket management features let you find ticket history grouped by company, customer, and even endpoint. If you have a large team, you can delegate different permissions to them > > **Minpunten**: There are more features than you can be reasonably expected to maintain awareness of. If you have a small team and you are the sole administrator, be prepared to do a lot of work, as there are permissions that must be granted granularly that aren't the easiest to understand. > > I have learned a lot of what this system can do over the years, I know that there is a lot more that it promises that I haven't been granted access to because the owner can't figure out how to grant those permissions. Utilize the support staff early and often in your onboarding to make sure you get plain words to describe how to do what you want. ----- ### "Hate to admit but its actually pretty good" — 5.0/5 > **Geverifieerde reviewer** | *20 mei 2025* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Very feature rich and highly customizable, you can use this tool to manage a ton of workflows across the company. There is better stuff out there for CMDB, Sales, etc but for service tickets and project management it is solid. > > **Minpunten**: The UI was pretty awful, and it was not the most intuitive for new staff to pick up. Some of the integrations were not very meaningful. ----- Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.capterra.be/software/107931/connectwise-manage?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/107931/connectwise-manage) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens