---
description: Ontdek de plus- en minpunten van Omni-Channel Customer Quality Assurance en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
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title: Omni-Channel Customer Quality Assurance - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Transcriptiesoftware](/directory/31836/transcription/software) > [Omni-Channel Customer Quality Assurance](/software/1074584/Audire-ai)

# Omni-Channel Customer Quality Assurance

Canonical: https://www.capterra.be/software/1074584/Audire-ai

> Oplossing voor oproepanalyse die bedrijven helpt bij het automatiseren van kwaliteitsborging en compliance monitoring voor verkoop, ondersteuning, HR en andere teams.
> 
> Oordeel: score van \*\*\*\* door 0 gebruikers. Hoge score voor **Algehele kwaliteit**.

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## Overzicht

### Wie gebruikt Omni-Channel Customer Quality Assurance?

Kwaliteitsborging
Compliancemanagers
Rapportage over regelgeving
Succesverhalen van klanten
Training van agenten

## Over de leverancier

- **Bedrijf**: Audire.ai

## Commerciële context

- **Beginprijs**: US$ 8,00
- **Prijsmodel**:  (Gratis proefversie)
- **Doelgroep**: 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Ierland

## Functies

- AI/machine learning
- Activiteitendashboard
- Audio-/videobestand uploaden
- Automatische transcriptie
- Beheer van klantervaringen
- Gegevens importeren en exporteren
- Kwaliteitsbeheer
- Oproepen opnemen
- Rapportage en analyse
- Spraakherkenning
- Third-Party Integrations
- Verwerking van natuurlijke taal (NLP)
- Workflow Automation

## Integraties (2 in totaal)

- Salesforce Platform
- Zendesk Suite

## Ondersteuningsopties

- E-mail/helpdesk

## Categorie

- [Transcriptiesoftware](https://www.capterra.be/directory/31836/transcription/software)

## Gerelateerde categorieën

- [Transcriptiesoftware](https://www.capterra.be/directory/31836/transcription/software)
- [Software voor kwaliteitsbewaking contactcenter](https://www.capterra.be/directory/33415/contact-center-quality-assurance/software)
- [AI-software](https://www.capterra.be/directory/30938/artificial-intelligence/software)
- [Gespreksanalyse](https://www.capterra.be/directory/34395/conversation-intelligence/software)

## Alternatieven

1. [Talkdesk](https://www.capterra.be/software/132852/talkdesk) — 4.5/5 (734 reviews)
2. [Genesys Cloud CX](https://www.capterra.be/software/21409/genesys-cloud) — 4.3/5 (269 reviews)
3. [Apollo.io](https://www.capterra.be/software/158696/apollo) — 4.5/5 (398 reviews)
4. [ServiceNow Customer Service Management](https://www.capterra.be/software/192052/servicenow-customer-service-management) — 4.4/5 (153 reviews)

## Links

- [Bekijk op Capterra](https://www.capterra.be/software/1074584/Audire-ai)

## Deze pagina is beschikbaar in de volgende talen

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