---
description: Ontdek de plus- en minpunten van ClientZen en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ClientZen - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Customer engagement software](/directory/30906/customer-engagement/software) > [ClientZen](/software/1036515/clientzen)

# ClientZen

Canonical: https://www.capterra.be/software/1036515/clientzen

> ClientZen automatiseert feedbackanalyse en geeft nauwkeurige inzichten, directe antwoorden met Mantra AI en realtime monitoring.
> 
> Oordeel: score van **5.0/5** door 3 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt ClientZen?

E-commerce en detailhandel
SaaS en software 
Financiën
Gezondheidszorg 
Reizen en horeca 
verzorging;

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **5.0/5** | 3 Reviews |
| Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews |
| Functies | 4.7/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: ClientZen

## Commerciële context

- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web
- **Ondersteunde talen**: Duits, Engels, Frans, Nederlands
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer

## Functies

- Aanpasbare sjablonen
- Activiteitendashboard
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- CRM
- Communicatie via meerdere kanalen
- Communicatiebeheer
- Distributie via meerdere kanalen
- Engagement bijhouden
- Feedbackbeheer
- Gegevensvisualisatie
- Kennisbankbeheer
- Klantendatabase
- Klantenportal
- Klantensegmenten
- Klantgeschiedenis
- Live chatten
- Mobiele enquête
- NPS-enquêtestructuur
- Rapportage en analyse
- Segmentering
- Sentimentanalyse
- Third-Party Integrations
- Trendanalyse
- Visuele analyse
- Voor meerdere talen
- Waarschuwingen/Meldingen

## Integraties (9 in totaal)

- Drift
- Freshdesk
- G2 Track
- Gorgias
- HubSpot CRM
- Intercom
- Slack
- Trustpilot
- Zendesk Suite

## Ondersteuningsopties

- E-mail/helpdesk
- Chatten

## Categorie

- [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software)

## Gerelateerde categorieën

- [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software)
- [Customer satisfaction software](https://www.capterra.be/directory/30541/customer-satisfaction/software)
- [NPS-software](https://www.capterra.be/directory/32075/nps/software)
- [Data analyse tools](https://www.capterra.be/directory/31077/data-analysis/software)
- [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software)

## Alternatieven

1. [Freshdesk](https://www.capterra.be/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Mixpanel](https://www.capterra.be/software/158740/mixpanel) — 4.5/5 (145 reviews)
3. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Zendesk Suite](https://www.capterra.be/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [Intercom](https://www.capterra.be/software/134347/intercom) — 4.5/5 (1131 reviews)

## Reviews

### "Great feedback analysis tool providing top-tier insights \!" — 5.0/5

> **Lucas** | *18 oktober 2024* | Computersoftware | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: ClientZen efficiently helps us monitoring continuously our customers feedback across all communication channels. 

Its intuitive interface saves us time on a daily basis, and makes it truly easy to onboard our colleagues on the app. 

Overall, our favorite ClientZen features are : 
- a wide-range of integrations,
- an ever-evolving algorithm, 
- an accurate sentiment score reflecting customers perception, 
- its endlessly customisable filters, making our researches easy \& fast, and topic creation \& surveillance a piece of cake. 

Last but foremost : ClientZen's team is friendly, reliable, efficient \& proactive at all times.
> 
> **Minpunten**: Nothing to report. We have yet to find a negative aspect.

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### "Highly Effective" — 5.0/5

> **Anonieme gebruiker** | *24 oktober 2024* | Outsourcing/Offshoring | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: -the interface is incredibly user-friendly, making it easy to onboard and navigate right away.
-ClientZen provides highly accurate insights, even for large volumes of feedback, which has been crucial for understanding customer sentiment.
-he support team is very responsive and always willing to offer assistance when needed.
> 
> **Minpunten**: -some integrations with our existing tools are still unavailable, so we had to manually upload CSV files, which added some friction.
-for larger datasets, the analysis process can take several hours.
> 
> Overall, ClientZen has been a valuable tool for analyzing customer feedback and refining our product roadmap. The insights it provides are actionable and reliable, and the support team has been excellent. While there are some minor drawbacks like missing integrations and longer processing times, these haven't overshadowed its overall effectiveness.

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### "A valuable tool for understanding customer sentiment" — 5.0/5

> **Andrei** | *25 oktober 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: The user-friendly interface makes it easy to navigate and extract insights. I was impressed by the accurate information it provided for the large sample of reviews that I used. This helped us get a good understanding of our customer sentiment. Another big plus is the support team's responsiveness and willingness to help and provide additional information.
> 
> **Minpunten**: I would have loved to have more integrations built in instead of relying on using CSV files for some of our data. Another improvement that I see is in the analysis time — it can take a few hours if you have a large volume of data.

## Links

- [Bekijk op Capterra](https://www.capterra.be/software/1036515/clientzen)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| en | <https://www.capterra.com/p/268683/ClientZen/> |
| en-AE | <https://www.capterra.ae/software/1036515/clientzen> |
| en-AU | <https://www.capterra.com.au/software/1036515/clientzen> |
| en-CA | <https://www.capterra.ca/software/1036515/clientzen> |
| en-GB | <https://www.capterra.co.uk/software/1036515/clientzen> |
| en-IE | <https://www.capterra.ie/software/1036515/clientzen> |
| en-IL | <https://www.capterra.co.il/software/1036515/clientzen> |
| en-IN | <https://www.capterra.in/software/1036515/clientzen> |
| en-NZ | <https://www.capterra.co.nz/software/1036515/clientzen> |
| en-SG | <https://www.capterra.com.sg/software/1036515/clientzen> |
| en-ZA | <https://www.capterra.co.za/software/1036515/clientzen> |
| fr | <https://www.capterra.fr/software/1036515/clientzen> |
| fr-BE | <https://fr.capterra.be/software/1036515/clientzen> |
| fr-CA | <https://fr.capterra.ca/software/1036515/clientzen> |
| fr-LU | <https://www.capterra.lu/software/1036515/clientzen> |
| nb | <https://www.capterra.no/software/1036515/clientzen> |
| nl | <https://www.capterra.nl/software/1036515/clientzen> |
| nl-BE | <https://www.capterra.be/software/1036515/clientzen> |
| sv | <https://www.capterra.se/software/1036515/clientzen> |

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