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Beyonk
Wat is Beyonk?
Beyonk Group biedt eenvoudige, krachtige en gebruiksvriendelijke boekingssoftware voor de toeristische en vrijetijdssector.
Duizenden aanbieders van activiteiten, attracties, rondleidingen en evenementen van elke omvang gebruiken Beyonk om hun zaken online te verkopen, beheren en laten groeien. Beyonk is erop gericht de meest naadloze boekingservaring te bieden, met alle tools, functies en rapportage die nodig zijn om je bedrijf volledig te maximaliseren, inclusief minder administratie, meer ticketverkoop en meer plezier voor je klanten.
Wie gebruikt Beyonk?
Elk toerisme- en vrijetijdsbedrijf dat tickets verkoopt. Het platform werkt met aanbieders van activiteiten, rondleidingen, attracties, musea, evenementen, festivals en lessen.
Twijfels over Beyonk?
Vergelijk met een populair alternatief
Beyonk
Beyonk reviews
Better than Eventbrite for our small museum
Opmerkingen: The simplicity of the interface is an important factor for whether or not we enjoy working with a solution on the back end. Language and menus are easily understandable, and reports are easier to locate and understand than other products we have used.
Pluspunten:
I find it much easier to use than Eventbrite in the way of setting up events, creating various tickets, etc., along with lower rates for the service. Customer service feels personalized, and staff are very open to suggestions for product improvement. It doesn't feel like I'm dealing with a huge corporation.
Minpunten:
The product is still being developed, and a Beyonk app has not yet been released (although staff says it's on the way).
Reactie Beyonk
4 maanden geleden
Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Fantastic first experience working with Beyonk
Opmerkingen: Fantastic overall experience...our first event with them was a trial to see how we got on but they have exceeded expectations and if we can iron out the functionality we require (and they keep to fair fees) then I think its a relationship that will blossom!
Pluspunten:
The Beyonk team are extremely friendly and down to earth. They listened to our requirements and went out of their way to ensure that these were met. They prioritised new features that would help us, and always listen and take on board feedback. The ticketing system is easy to use and the support team are fantastic when there are any enquiries to be made.
Minpunten:
Some features that we require arn't currently available. In comparison to other ticketing providers there are limited reports.
Reactie Beyonk
4 maanden geleden
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.
Alfie's Review
Pluspunten:
The software is easy to learn how to use and quite easy to use.
Minpunten:
the fact that it doesn't inform you when a customer hasn't received a confirmation email.
Reactie Beyonk
2 jaar geleden
Hi Alfie, and sorry to hear you're having problems not knowing if customers haven't received emails. In developing the Beyonk technology, we have taken a lot of care to ensure our booking confirmations have a very high success rate. In some cases, however, where customers may have a very rigorous filter on their emails which sends them to spam, there's very little we - or any other booking software - can do about that, nor would anyone be able to tell if that has happened. On occasions when the customer might make a mistake on their email address, we can activate a double verification process on your account to eradicate that, and we will be in touch with you directly about that. I hope this latter solution will help rectify the problem, and as ever we're happy to help with any other issue you may have. All the best, The Beyonk Team.
Beyonk is a game-changer!
Opmerkingen: As a growing non-profit, companies constantly solicited our organization for services such as ticket sales and memberships in the past. I was quoted as much as $30k for said services. Way out of our price range! When [sensitive content hidden] called me to pitch Beyonk, I was obviously skeptical, BUT I really liked [sensitive content hidden] and her non-pushy approach, so I decided to schedule a demo with her. I loved working with [sensitive content hidden] and that Beyonk was SO CLEAN on the admin side. SO EASY. Best part? FREE for our organization to use! I had a small group of experts from Beyonk help set up our tickets and memberships, and launching was the easiest thing I've ever done regarding the technical side. I was able to embed Beyonk on our website with ease, and sales were almost immediate. Total game-changer. I highly recommend Beyonk to ANY organization looking to up their game and work with a first-class company who actually delivers on what they promise.
Pluspunten:
Streamlined, user-friendly, easy to navigate, fantastic customer service.
Minpunten:
Nothing! Everything about Beyonk is fantastic.
Simple and easy to use
Opmerkingen: It has been a smooth process since we started. There have been a few things that we wished Beyonk provided and within a short time I am notified that they offer it now. That has been great that they are always listening to customers needs and provide it in a timely manner.
Pluspunten:
The simplicity is the best part of Beyonk as well as the customer service. We went from a very complicated booking company to Beyonk and was blown away at how simple it is to set up and use.
Minpunten:
The only think I don't like is that we were assigned an account manager in the UK and I find that very hard to reach out to a person with that much of a time difference. The US rep that helped get us going has been wonderful and helps us anytime we need it. I would definitely recommend Beyonk.
Reactie Beyonk
4 maanden geleden
Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Very Satisfied
Opmerkingen: Customer service has been great. There has been a bit of a learning curve in learning how to access reports and certain information on the system, but they are very responsive to my questions.
Pluspunten:
I really like the cart feature when buying tickets. I also appreciate how quickly they integrate new features and take feedback about what we would like to see.
Minpunten:
I would really like to be able to put a picture with an available add on.
Reactie Beyonk
4 maanden geleden
Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Excellent
Opmerkingen: So far we have had a positive experience
Pluspunten:
Easy to use and help is always on hand if needed.
Minpunten:
Not sure yet, we havent used the system long enough
Reactie Beyonk
4 maanden geleden
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.
Beyonk user
Pluspunten:
they answer quickly and their program fulfills all our needs. they also have new features coming that will even make it better.
Minpunten:
I don't really have any cons. there was a bug but they quickly fixed it for me because we had a really weird use case.
Reactie Beyonk
4 maanden geleden
Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Super slick, modern ticketing!
Opmerkingen: Amazing - the best customer success team EVER!
Pluspunten:
The speed of the widget makes it easy to use on desktop and mobile.
Minpunten:
I need deposits for my business but, I have enough tools to navigate around this.
Reactie Beyonk
4 maanden geleden
Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Great ticket service platform
Opmerkingen: Friendly proffessional efficient service
Pluspunten:
Ease to set up and great support simple to navigate
Minpunten:
Reporting takes some work but once shown very informative
Best booking software I have come across so far
Opmerkingen: It has increased booking sales by being very easy to use on the consumer end. I spend a lot less time on the phone organising bookings as customers can do it all themselves.
Pluspunten:
Beyond was easy to set up and use for both my hire and tuition offers.I have struggled in the past to find a system that allows me to use one pool of resources for multiple experiences and I would only be able to allocate half of my products to either hire or tuition to avoid over selling.Beyonk offered this and the cost is passed on to the customer so It has been a very inexpensive and easy solution to my problem.The technology grows every year and there are always great updates to keep on top of what the user needs.
Minpunten:
The scheduling page looks very cluttered. I have a lot of products to hire for different durations and each product is displayed individually. It would be good if this could somehow be condensed so when adding in a manual sale I just click on the day I want, and enter in the relevant information here instead of trying to hover over the right product and time slot.
Reactie Beyonk
2 jaar geleden
Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
We love Beyonk
Opmerkingen: We began using Beyonk in 2023, and within just a few days of our initial contact, we were up and running, selling tickets seamlessly. Over the years, we've tried various ticketing platforms, but Beyonk stands out as the absolute best. Its user-friendly interface and straightforward setup make it perfect for our small business, which hosts seasonal events on our farm for the public. This ease of use allows us to respond quickly and stay in sync with real-time demands. Having a dedicated account manager available around the clock for assistance, tips, and support is a valuable asset.Our love for Beyonk is so strong that we wholeheartedly recommend it to anyone we encounter in the event hosting community.Sincerely,Dan ThornicroftLibby's Patch
Pluspunten:
The most significant pros of using Beyonk are its user-friendly interface, quick setup, and excellent customer support. As a small business hosting events, the ease of use allowed us to react quickly to real-time demands. Having a dedicated account manager available day and night for assistance and support was a standout feature, making our experience with Beyonk truly exceptional.
Minpunten:
It's fantastic to hear that you didn't encounter any cons while using Beyonk. A seamless experience with no drawbacks is a great testament to the platform's effectiveness and suitability for your needs. If you have any more positive feedback or specific aspects you'd like to highlight, feel free to share them in your review.
Excellent product, a lifesaver for reopening after Lockdown in the Covid19 pandemic
Opmerkingen: We solved all our Social Distancing problems for Covid19 using Beyonk, to keep our visitors away from each other as dictated by the Law. We are members of Visit Peak District and Derbyshire who use Beyonk as a Distribution Channel, and our Attraction is important to their marketing too.
Pluspunten:
Customer support absolutely outstanding and help is always there, especially when setting up and continues to be so as we develop our business. Integrates with other OTAs and look forward to development of a Channel manager capability. Great to use for changes to customer bookings.
Minpunten:
Not much to not to like ! Would like to customise printed daily booking forms which still find difficult
Reactie Beyonk
4 maanden geleden
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.
The best thing we've done!
Opmerkingen: Beyonk has been the best decision we have made when it comes to online sales and booking. It is so easy to set up experiences, for customers to purchase tickets, and get support when needed.
Pluspunten:
It is so easy to use, and just works perfectly for the experiences we offer.
Minpunten:
It is hard to say, but one small area would be that it would be good to be able to delete/mark messages that have been answered as they show as new/unopened messages on each admins' account.
Reactie Beyonk
4 maanden geleden
Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Perfect for Activity Centres
Opmerkingen: Very easy and enjoyable process. [SENSITIVE CONTENT] is brilliant, we had a few zoom calls to discuss what we needed and how our company works and how Beyonk could work for us, he answered all of my endless questions. Helped me set everything up and got it all running on our website. Fantastic customer service plus Beyonk is so endearing due to the no big set up fee/yearly fees so saves a lot of money. Software looks fab on our website and we can add experiences whenever we want. We also have Gift Vouchers set up which has proven popular as well. Really happy, thank you Louis and all the team at Beyonk.
Pluspunten:
Very easy to use, love how you can go on the diary and shut off a timeslot, a certain activity, a full day or even a period of time like we have done for the Christmas period. You can add activities whenever you like, also like the gift voucher
Minpunten:
It takes a while to add all the activities as we are a multi activity centre but it is worth it and the software on our website looks fab
Reactie Beyonk
2 jaar geleden
Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Highly recommend Beyonk for managing your bookings
Opmerkingen: Great stuff, very happy.
Pluspunten:
Beyonk's software has saved me huge amounts of time administering my bookings, and well as help me bring an increased level of organisation to my business. Customers no doubt appreciate an easy-to-use booking solution. I have used Beyonk for a couple of years now, and have witnessed the platform grow, work out problems, as well as continuously introduce new, useful features.
Minpunten:
Nothing I particularly dislike! Have made various recommendations, which is other users share my thoughts, may be implemented in the future.
Reactie Beyonk
2 jaar geleden
Thankyou for your wonderful review. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Reduced Workload
Opmerkingen: The personnel at Beyonk were very helpful at the beginning, demonstrating how the system worked, and showing different scenarios that coulod apply to our use of the system. Customer support is always available, any minor issues have been resolved very quickly.
Pluspunten:
Using the Beyonk system greatly reduces the workload. No need to check availability, everything is automatic and completely in the hands of our clients. Products can be edited, added, removed, and tailor made to suit our requirements. The calendar integration provides the means to monitor expperiences and resources at a glance.
Minpunten:
Unfortunately, there is a time delay between and experience being booked and the booking integrating with our calendar. It appears the system needs 24 hours to up-date all the inputs.
Reactie Beyonk
4 maanden geleden
Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
So far so good!
Opmerkingen: Overall we are very happy with Beyonk and it's good to know we have a 'go to' person to speak with if we ever needed to.
Pluspunten:
The main thing for us as a business was the ease of setting up Beyonk. We were given support from start to finish and no question was too silly to ask! We have regular check ins with the team and they give us support on ways we can improve our ticketing service.
Minpunten:
We needed slightly more help than we thought in order to set up our different ticket types, although this wasn't an issue with the Beyonk team - it just wasn't as simple as other platforms we had used previously.
Reactie Beyonk
vorig jaar
Katy Thank you so much for your 5 star review. Its been an absolute pleasure working with you. We are so pleased you have found the system easy to use and glad you have been able to see such success with your ticket sales so far.
It does the job we need
Opmerkingen: From engaging with Beyonk and the support we received will mean that we will continue to use the software
Pluspunten:
The fresh look and ease of use. It really does look like a product for now, fully responsive on every platform we have tried and offers simple customer intereaction to purchase tickets. Very simple to setup and you can be up and running in a few hours with little knowledge. The user support is first class (Thanks [SENSITIVE CONTENT]!!!). The booking page integrates very well with our website so our customer journey is not interupted and taken away from our site.
Minpunten:
There is no test transaction mode (how did you miss this, Beyonk?). Everything had to be tested live mode in stripe as the system does not allow you to connect with the test key only live key. This limited testing as you pay fees to test the system. There's a few additions that I would like to see on the road map, for instance an option to remove the apply voucher section.
Reactie Beyonk
4 maanden geleden
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.
Beyonk for farmers
Pluspunten:
The speed with which the customer can pay for their tickets.
Minpunten:
The vast majority is really good to be honest ! Apple Pay is coming soon which will be a great addition.
Reactie Beyonk
4 maanden geleden
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.
Aero Legends Reviews
Opmerkingen: Very good product with easy product set up, the support staff are amazing and always go the extra mile. The only permanent thing I'd like to see added is a detailed reporting system.
Pluspunten:
Easy to set up products, the best support staff always going the extra mile!
Minpunten:
To introduce a proper in detail reporting system that's easy to use.
Reactie Beyonk
4 maanden geleden
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.
Well organised
Opmerkingen: Beyonk have been great since day one
Pluspunten:
User friendly for both my buisness and my customers
Minpunten:
Nothing i have always found what i needed
Reactie Beyonk
vorig jaar
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses and the very best support!
Primal Bushcraft Review
Opmerkingen: Overall happy a monthly or quarterly check in would be useful to fin tune courses, marketing and ideas to better improve customer experience.
Pluspunten:
The dashboard interface is a great user friendly tool allowing emails and direct contact to clients, which is useful for a seamless customer experience. Having the ability to see sales and bookings and how much has been paid upfront. Low interest rate, long may it continue.
Minpunten:
Clunky date selection, unbale to select dates without having to scroll through the whole calendar. Needs to have an easier access for a smoother customer experience.
Reactie Beyonk
4 maanden geleden
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.
Great ticketing option!
Pluspunten:
Ease of use, user friendly, multiple products, modern and convenient to check guests in
Minpunten:
Wish we could have events were there was a maximum capacity but this was shared been some or all ticket types
Reactie Beyonk
4 maanden geleden
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.
Overwogen alternatieven:
Great experience.
Opmerkingen: really pleased, no set up fees which is a great selling point for seasonal businesses like mine
Pluspunten:
The software is great and the aftercare was first class
Minpunten:
wold have a liked a daily report to my phone of upcoming bookings
Reactie Beyonk
4 maanden geleden
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.