--- description: Ontdek de plus- en minpunten van ReturnGO en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ReturnGO - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Track en trace software](/directory/31602/shipment-tracking/software) > [ReturnGO](/software/1013374/returngo) # ReturnGO Canonical: https://www.capterra.be/software/1013374/returngo Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.be/software/1013374/returngo?page=2) > ReturnGO is een geavanceerde retouroplossing die wordt vertrouwd door duizenden e-commerceverkopers van elke omvang. > > Oordeel: score van **5.0/5** door 29 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt ReturnGO? ReturnGO is perfect voor e-commercewinkels van elke omvang, van kleine bedrijven tot wereldwijde ondernemingen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **5.0/5** | 29 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.9/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: ReturnGO ## Commerciële context - **Beginprijs**: US$ 147,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Duits, Engels, Frans - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 210 meer ## Functies - Bestellingen bijhouden - Etiketten drukken - Exchange Management - Klantenportal - Magazijnbeheer - Orderbeheer - Rapportage en analyse - Real-Time Data - Retourbeheer - Status bijhouden - Teruggavebeheer - Third-Party Integrations - Vervoersbeheer - Voorraadbeheer - Waarschuwingen/Meldingen - Website-integratie - Websitebeheer - Winkelwagen - eCommerce-beheer ## Integraties (13 in totaal) - Amazon MCF Integrations - BigCommerce - Gorgias - Happy Returns - PrestaShop - SAP Commerce Cloud - Salesforce Commerce Cloud - Sendcloud - ShipStation - Shippo - Shopify - Shopify Plus - commercetools ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Track en trace software](https://www.capterra.be/directory/31602/shipment-tracking/software) ## Gerelateerde categorieën - [Track en trace software](https://www.capterra.be/directory/31602/shipment-tracking/software) - [Order management software](https://www.capterra.be/directory/30225/order-management/software) - [Webshop software](https://www.capterra.be/directory/3/ecommerce/software) - [Retourbeheer software (RMS)](https://www.capterra.be/directory/34035/returns-management/software) ## Alternatieven 1. [Swap Commerce](https://www.capterra.be/software/1062905/swap-commerce) — 5.0/5 (14 reviews) 2. [ShippyPro](https://www.capterra.be/software/164065/shippypro) — 4.7/5 (154 reviews) 3. [Samsara](https://www.capterra.be/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1006 reviews) 4. [Fishbowl](https://www.capterra.be/software/123794/fishbowl) — 4.2/5 (1117 reviews) 5. [Cargoson](https://www.capterra.be/software/1012042/cargoson) — 4.9/5 (50 reviews) ## Reviews ### "ReturnGo has drastically improved the quality and efficiency of our returns process" — 5.0/5 > **Bailey** | *27 augustus 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: ReturnGo has a really easy to use interface for our customers, and allows our agents to track returns from the initial request to receipt of the return at our fulfillment center. It has allowed us to easily provide our customers with prepaid return labels straight from our website without requiring any agent action in nearly every case. The customer facing returns interface was also able to be customized to meet our brand's preferences. > > **Minpunten**: When we experience issues with ReturnGo (which are few and far between), sometimes it can take a bit of time to reach a resolution. We do sometimes have complex requirements, though, and the ReturnGo staff is very responsive and eager to help. ----- ### "ReturnGO a must-have app for an eCommerce website" — 5.0/5 > **Sebastian** | *1 augustus 2024* | Kleding en mode | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: ReturnGO a must-have app for an eCommerce website. It offered us all we need to process returns fast and accurate. > > **Minpunten**: Maybe the prices are not explained very good, but after getting in touch with ReturnGO team, all become more clear. ----- ### "Great Return & Exchange Portal" — 5.0/5 > **Alexis** | *17 januari 2025* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Our team got extremely tired of keeping track of exchanges, so we decided to try out this app and it's been great\! Really love how automated everything is and how easy it is to track all of our exchanges in one place. :) The support team has been extremely helpful whenever I have a question as well\! 10/10 would recommend if you deal with returns/exchanges on a daily basis. We sell pet accessories, so customers frequently choose the wrong size, so we deal with that. > > **Minpunten**: We haven't had any real issues to be completely honest, it has been extremely helpful for us. ----- ### "A Reliable and Evolving Returns Solution That Grows With Your Business" — 5.0/5 > **Golden** | *23 juli 2025* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: ReturnGO has drastically simplified our returns process. It’s user-friendly for both our team and our customers, and the automation saves us hours of manual work. Their support team is one of the best I’ve ever dealt with — responsive, knowledgeable, and always willing to help. The frequent feature updates and integrations show they’re committed to evolving with merchants' needs. > > **Minpunten**: There was a slight learning curve when setting up the rules and parameters for returns/exchanges. It took a little trial and error to fully understand how everything worked, but the support team was very helpful in guiding us through it. Once it’s set up, it runs smoothly. > > ReturnGO has been an incredibly valuable tool for our business. From day one, it streamlined our returns process, saving time for both our team and our customers. What I appreciate most is their consistent support — whether it was setup questions in the beginning or troubleshooting down the line, the team has always been quick to respond and genuinely helpful. After using it for over two years, I can confidently say it’s reliable, user-focused, and always improving. It’s rare to find an app that grows with you, but ReturnGO does just that. ----- ### "Many functions and features\!" — 4.0/5 > **Kai** | *6 mei 2024* | Luxeartikelen en sieraden | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The app has a very detailed return reasoning system, where you can define outcomes based on SKU, price, country, product line code, you name it. You can set different prices, different charges, block certain products or customers etc. The team is still very responsive and does actually solve issues for me. Before I chose for this app, I had meetings with 10+ other apps to see if they have the functionality I need. ReturnGO had all of them for a reasonable price compared to some of the others. If you are not doing many returns they offer an affordable plan where you can still get some extra features for add-on prices. > > **Minpunten**: This ultimate flexibility in terms of setting the return policies does make the app very complex to setup. Especially if you are dealing with multiple prices for different countries. It would have made my life a lot easier if it was possible to set up a general policy that would overrule all policies. And it would also be a big improvement to be able to set the different pricing at a country level. I would therefore set the ease of implementation at an expert level. I had a hard time integrating my carrier contracts. But the team did a great job in creating a custom integration with sendcloud for me. > > You need to be an expert and quite smart in setting this app up. If not, the team is always there to help you out and assist you in the process. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.be/software/1013374/returngo?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/1013374/returngo) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Gestructureerde gegevens