authorize.net reviews

Simple and Easy To Deploy

Opmerkingen: Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

Pluspunten:

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

Minpunten:

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Great for and B2B payment processer

Pluspunten:

Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business

Minpunten:

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

Can only recommend for large teams, not small businesses.

Opmerkingen: Overall, while Authorize.Net is a reliable payment gateway, my experience with the company has been barely satisfactory and I switched to Razorpay.

Pluspunten:

I only have a few pros as I did not like Authorize.Net as much and I have already switched. Authorize.Net is a well-known payment gateway, which can be beneficial for for customer trust. One positive aspect also, is its security measures. The company uses advanced technology to ensure that all transactions are secure and encrypted, which is important for both us and consumers. It also allows us to accept a wide range of payment options, including credit cards, debit cards, and electronic checks. This makes it easy for us to accept payments from a variety of customers. It also allowed us to customize the look and feel of our payment forms, making it easy to create a seamless, branded payment experience for customers.

Minpunten:

-One of the things that I have found frustrating about Authorize.Net is the fees. While the company does offer competitive pricing for its services, the fees can add up quickly.-Another issue I have had with Authorize.Net is the customer support. While the company does offer 24/7 support, I have found that the quality of support can be inconsistent.

Easy to Use

Pluspunten:

Authorize.net is easy to use and understand.

Minpunten:

We have issues with charge backs with authorize.net

The Unshouting but Effective Payment Platform

Opmerkingen: It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Pluspunten:

It is very easy to implement and has a perfect reporting interface

Minpunten:

The only issue it the pricing which may not favor every user

Payment Gateway But Not Exactly a Payment Processor

Opmerkingen: Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

Pluspunten:

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Minpunten:

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Great Platform

Pluspunten:

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

Minpunten:

I have not found anything I do not like.

Very Convenient payment processing for customers and merchants

Pluspunten:

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

Minpunten:

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

authorize.net Works Efficiently Because It Is Reliable

Pluspunten:

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use. It has a great customer support team.

Minpunten:

I like the efficiency of authorize.net. authorize.net has been brilliant.

authorize.net: An Easy to Deploy Billing Software

Pluspunten:

The capabilities of authorize.net are excellent. authorize.net helps us automate our billing. authorize.net is the best.

Minpunten:

No dislikes for authorize.net. authorize.net is the best.

The most affordable payment processing option out there!

Pluspunten:

The fees are a fraction of some competitors, but the software works seamlessly

Minpunten:

I can't think of anything I dislike. It really is awesome software.

Authorize.Net: a secure, reliable and convenient platform

Opmerkingen: I really appreciate the ease of use of the platform when it comes to payment processing. In addition, I like the anti-fraud system. This reassures me and allows me to focus on more important activities.

Pluspunten:

When I use the Authorize.net platform for payment processing, I save time. It is a secure, reliable and very convenient software. Personally, I appreciate the ease with which you can manage payments on the platform, it's very simple.

Minpunten:

Honestly, I find the interface less intuitive, especially for novices.

Love it

Opmerkingen: Fantastic. Support is very helpful if needed. No issues at all

Pluspunten:

Set up is very easy & integrated with everything we have. Rates are extremely competitive

Minpunten:

I have no cons. I’m amazed at the service.

Good payment platform

Pluspunten:

Authorize.Net offers robust security measures, ensuring safe and reliable payment processing for businesses

Minpunten:

I find Authorize.Net's fee structure to be somewhat complex, with various fees and charges that can be confusing to navigate.

Authorize.net a payment processor right for you.

Pluspunten:

Authorize.net is very trusted and reliable payment gateway which also provided payment processing solutions. It is simple and easy to use and PCI compliant. There is advanced fraud detection feature and by using different parameters you can set security and authenticity of transactions to a level of your satisfaction.

Minpunten:

Simple features and easy to use. Its the most reliable payment gateway I can say surely.

It's been great for our business

Opmerkingen: Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

Pluspunten:

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

Minpunten:

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

Gets the job done with hardly any issues ever.

Pluspunten:

Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

Minpunten:

I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

A wonderful way to process payments

Pluspunten:

This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly.

Minpunten:

I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report.

If I could give support more stars...

Opmerkingen: When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

Pluspunten:

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Minpunten:

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

Adequate Payment Gateway

Opmerkingen: Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive.

Pluspunten:

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

Minpunten:

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

Straightforward payment processing!

Pluspunten:

Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through.

Minpunten:

I like pretty much everything about the software... at least the functions that I use regularly and am familiar with.

Apparel Website

Opmerkingen: Overall, Auth was reliable and accurate.

Pluspunten:

High visibility into transactional activity. Reports were thorough and I relied on them for my monthly finance reports.

Minpunten:

Not sure if this still applies, but since it's a payment processor, you still need a second system to house all the bank data (like a Heartland, etc). This was important when dealing with chargebacks. Would be nice to have it all one system.

Used them for years. Fantastic!

Opmerkingen: Allows us to have solid ecommerce websites. Never fails us.

Pluspunten:

It is rock solid and very easy to implement. Their support team is fantastic and available 24 hours a day. Used them for many years for every e-commerce website we own, which is 4.

Minpunten:

Honestly, do not know any. It is another great software company with a product that works as promised over and over again.

Authorize.net is a good standard for authorization terminals!

Opmerkingen: It allows for our business to run far more smoothly in contrast with our clunky patron CRM software. It's a solid product to use and while it has it's flaws, is nothing short of consistent. Less frills and smooth than Square but in many ways far more direct and clear.

Pluspunten:

- Very easy to use towards transactions, refunds and troubleshooting any and all patron issues within our site. -Allows to run reports for settled transaction, dispute declined transactions and see where fraudulent purchased might occur. - Has access to extended actions that allow us to void transactions, go into our accounts linked to the terminal and locate specific details we cannot always locate otherwise.

Minpunten:

-Can be a bit slow with processing requests or locating specific transactions. -Is temperamental with the variables (i.e. first, last name, zip code, etc.) when running reports. Have to be careful when entering data, must be exact or actions may not always be carried out clearly. -Running reports will not show transactions within the last business day, setlled or unsettled. -Processing refunds has a 90 day limit.

Art Alliance - payments processing

Opmerkingen: On line payments set up and processing has been very easy.

Pluspunten:

Easy to integrate into our new website, Simple payments and, where necessary, refund functions

Minpunten:

The interface appears a little old fashioned