SAP Concur reviews

Efficient Expense and Travel Management

Opmerkingen: SAP Concur simplifies expense reporting with its robust reporting tools. I do feel however that the user interface needs a real uplift - comparing it to other products i have used it really is not as intuative.

Pluspunten:

When onboarding new customers SAP Concur has a seamless integration of expense and travel management. The platform is convenient and accessible and has a wide range of features.

Minpunten:

The user interface is somewhat complex to use. The desktop version is not as intutative as similar products. Concur risks falling behind its competitors.

Program delivers what you need.

Opmerkingen: We had a great experience and good customer service as well.

Pluspunten:

Easy to use for employees and easy to apply to payroll program.

Minpunten:

Lack of integration into payroll, I had to manually add by hand.

SAP Concur wastes your time

Opmerkingen: Confusing, waste of precious time, responses from support people look like they are AI generated.

Pluspunten:

I don't like anything about Concur. The program requires the user to put in all sorts of nit-picky data.

Minpunten:

1. For one simple trip, it literally takes 3+ hours to input your receipts, input all of the nitpicky data and deal with admin complaints such as, "Please explain why you are taking a taxi from the airport to the hotel". 2. I have a grant and should not be doing support staff work like this -- having faculty deal with the clunky system and people who refuse to help us ultimately does not generate $ for my University. 3. My University and the bureaucracy of SAP Concur acts like my time is free, when ultimately they are stealing from themselves and not using my time efficiently.

SAP Concur, the king of the expense claim processing!

Opmerkingen: Excellent experience. People across the business have reported that it is an excellent software, easy to manipulate. The fact that there is an app makes it much easier to not loose receipts/tax invoices. Very positive across the whole business.

Pluspunten:

The ease of use, the fact that people can use it on the mobile phone, the fact that there is an app on Appstore and Android store for it!

Minpunten:

The cost is maybe high but I guess you pay for good quality software!

About SAP Concur

Opmerkingen: Good - easy to use and much better than previous systems.

Pluspunten:

・Easy to use ・Great when overlooking difficult to read receipts ・Multi-language UI makes it easy to use

Minpunten:

・Require timestamp even when listed on the receipts ・Needs fixing when it comes to Japan UI / UX ・Occasionally slow

User review

Opmerkingen: Definitely recommendable for efficient process.

Pluspunten:

Easily integrated to SAP HANA that helped us to seemlessly post & pay.

Minpunten:

A little bit slow and outdates layout, need to improve user experience.

SAP Concur

Opmerkingen: support company daily operations and recording

Pluspunten:

easy to track emplyees reports and calculate applicable taxes

Minpunten:

not easy to navigate in the expense report filed and reconcile

very usable travel handling interface

Opmerkingen: Friendly and usable interface integratd with SAP HR modules to handle company travels and refunds

Pluspunten:

SAP integrated; friendly mobile app; 365 integrated

Minpunten:

sometimes slow;overall price; complex in some specific tasks

Useful product for expenses

Opmerkingen: Very positive and successful for organising expenses

Pluspunten:

Very quick and easy to use with minimal experience required

Minpunten:

No major cons, but there could be more options to write text for explanations

A necessary tool that needs better UX

Pluspunten:

Quick import of PDFs and images tovupload receipts and travel docs

Minpunten:

Very difficult to navigate without indepth training.

All in one dashboard,all invoicing processes are now simplified.

Opmerkingen: We've experience a five star experience.Its the true definition of greatness, you should all go for it.

Pluspunten:

It's a secure and very straightforward tool which simplifies all traveling costs and invoicing.It is basically created to sustain all it's users even for the one with the small business.It reduces paper work and it saves alot of time.You can clearly see all your expenses data in one place.With SAP Concur you can submit and approve your expenses reports.

Minpunten:

Everything about this software is incredible .No cons.

All inclusive solution for analyzing spending trends and forecasting budgets.

Opmerkingen: Great communication platform with teams, clients, customers and more in one place by chat, email or phone. Best solution.

Pluspunten:

Every payments transactions is captured in expenses reports automatically making it easy to manage expenses, vendors and invoices. Also, approval can be done with a single click with a clear view of all expenses submitted for reimbursement.

Minpunten:

In the event when errors occurs, it is very difficult to correct them without involving the administrator. This is the biggest challenge I have experienced.

Invoicing and Payments Automation Tool

Opmerkingen: 2- & 3- way POS, receivables and invoices matching eradicate errors hence reducing loses.

Pluspunten:

SAP Concur is used in few selected departments in my organization, my business unit being the main. I like that it offers iOS and Android mobile apps which makes it easy to carry out accounting tasks on the go.

Minpunten:

However, the mobile app has limited features compared to cloud-based.

My Experience with SAP Concur

Pluspunten:

SAP Concur eradicates fraud by managing expenses such as travel in real-time. Automating accounts payable and receivable is another great aspect about SAP Concur.

Minpunten:

Ever since I implemented SAP Concur, I have never had a tough time mainly when carrying out expense management.

Robusta Tool for AP and AR Automation

Pluspunten:

SAP Concur automate expense and spend management which eradicate fraud in my agency.

Minpunten:

Unlike many other spend management tools that I have tried, SAP Concur has a mobile App which is an added advantage. Thus, I do not have any flaw.

My Overall Overview of SAP Concur

Pluspunten:

SAP Concur automates repetitive accounting processes which enables me to save time. Matching POS, receivables and invoices detects errors rapidly.

Minpunten:

Mobile application lack some capabilities available on cloud-based application.

My Review of SAP Concur

Pluspunten:

SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control.

Minpunten:

For over three years now, I have never come across issues while using SAP Concur.

Why SAP Concur for AP & AR Automation

Pluspunten:

Availability of mobile applications for iOS and Android systems is one of the best aspects. I like that SAP Concur allows me to save time and effort by eradicating manual repetitive accounting workflows.

Minpunten:

Need I say something really? Thanks for asking but SAP Concur has no flaws.

Online Accounting Software that I Highly Trust

Pluspunten:

SAP Concur has a mobile application which allows me to track and manage expenses in real-time which eradicate fraud.

Minpunten:

SAP Concur is not available on App store but I was able to download from SAP website.

What’s SAP Concur?

Pluspunten:

SAP Concur automates over 80% of manual accounting tasks such as AP, AR and GL.

Minpunten:

I have had no bad experience with this program and I use it on a daily basis.

Concur user experience

Opmerkingen: My overall experience is great as I spend a lot of time using the platform.

Pluspunten:

Mostly I like the user experience - the platform is easy to use and very well organized.

Minpunten:

The only thing that I have noticed is that when approving it aways returns to the "expenses" queue.

SAP Concur - review

Pluspunten:

It is very user-friendly platform that one can use. You can easily submit requests for travels, expense reports, book flights and hotels with just a few clicks. It also has a mobile app support where you can easily upload receipts and submit expenses.

Minpunten:

The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent.

Concur is fun to use

Opmerkingen: I have always been able to process my expensive effortlessly using concur

Pluspunten:

ease of use and flexibility. It allows for quick processing

Minpunten:

I like it all . There is nothing I do not like?

SAP Concur Review

Pluspunten:

It connects to other delivery platform so when I order or ride something, the receipt automatically gets updated. You can automate approval workflows and integrate with corporate policies ensures that expenses are processed quickly, while maintaining compliance with internal policies.

Minpunten:

SAP Concur's interface to be cluttered or not as intuitive as other expense management tools. Limitations in customizing the platform to meet specific company needs or workflows without the help of technical support.

Very strong expense management / invoice / requisition tool

Opmerkingen: We use for our invoice capture/processing process, expense management and purchase requisition process. This has expanded over time due to the usability of the tool and high level of adoption from end users.

Pluspunten:

The tool is multi-faceted meaning that once you have end users using, expanding it's reach/impact is very easy. We started with invoice, then added expense and than adopted purchase requisition most recently. The mobile app is very helpful in managing the process for invoice approvals and receipt capture particularly, as can be done on the go.

Minpunten:

Some of the quirks hard baked into the system route from it's beginnings as Global Expense, and therefore can be forgiven. I do see some of these ironed out over time. The SAP purchase (a number of years back now) has seen account management strengthened, however if you are not an enterprise wide SAP ERP customer - you are likely to struggle to receive a high level of account management.