--- description: Ontdek de plus- en minpunten van SurveyMonkey en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [AI-marketing tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.be/software/32728/surveymonkey Pagina: 1 / 420\ Volgende: [Volgende pagina](https://www.capterra.be/software/32728/surveymonkey?page=2) > Een toonaangevend enquêteplatform. > > Oordeel: score van **4.6/5** door 10458 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt SurveyMonkey? Professionals in CX-, HR-, marketing-, IT- en groei of iedereen die wil weten wat hun klanten, werknemers of prospects willen, nodig hebben en verwachten. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.6/5** | 10458 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Momentive - **Locatie**: San Mateo, VS - **Opgericht**: 2009 ## Commerciële context - **Beginprijs**: US$ 30,00 - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Deens, Duits, Engels, Fins, Frans, Italiaans, Japans, Koreaans, Nederlands, Noors, Portugees, Portugees, Russisch, Spaans, Turks, Zweeds - **Beschikbare landen**: Australië, Brazilië, Canada, China, Denemarken, Duitsland, Finland, Frankrijk, Hongkong SAR van China, Ierland, India, Italië, Japan, Nederland, Nieuw-Zeeland, Noorwegen, Portugal, Rusland, Spanje, Turkije en 4 meer ## Functies - Aanpasbare branding - Aanpasbare sjablonen - Aanpasbare vragen - Activiteitendashboard - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Benchmarking - CES-enquêtestructuur - CSAT-enquêtestructuur - Communicatie via meerdere kanalen - Dashboard - Distributie via meerdere kanalen - Doorlopende feedback - E-mailbeheer - E-mailmarketing - Engagement bijhouden - Enquêtes en feedback - Enquêtes opstellen - Erkenning van medewerkers - Feedbackbeheer - Formulierbeheer - Formulieren maken en ontwerpen - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Live Results Sharing - Logica voor overslaan - Marketing Management - NPS-enquêtestructuur - Offline antwoorden verzamelen - Online enquêtes - Peer-to-Peer herkenning - Personalisatie - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Sentimentanalyse - Sjabloonbeheer - Slepen en neerzetten - Sms-berichten - Tekstanalyse - Third-Party Integrations - Toezicht houden op klachten - Trendanalyse - Typen meerkeuzevragen - Visuele analyse - Voorwaardelijke logica - Vraagstructuren - Vragenbibliotheek - Workflow Automation ... en 10 meer functies ## Integraties (102 in totaal) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... en 87 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [AI-marketing tools](https://www.capterra.be/directory/34136/ai-marketing-tools/software) ## Gerelateerde categorieën - [AI-marketing tools](https://www.capterra.be/directory/34136/ai-marketing-tools/software) - [Marktonderzoek software](https://www.capterra.be/directory/10041/market-research/software) - [Formulier software](https://www.capterra.be/directory/10023/forms-automation/software) - [Formuliergenerator](https://www.capterra.be/directory/33235/form-builder/software) - [Poll tools](https://www.capterra.be/directory/31220/polling/software) ## Alternatieven 1. [Typeform](https://www.capterra.be/software/137289/typeform) — 4.7/5 (968 reviews) 2. [SurveyLegend](https://www.capterra.be/software/156752/surveylegend) — 4.6/5 (965 reviews) 3. [UmfrageOnline](https://www.capterra.be/software/201674/enquetes-maken) — 4.6/5 (1662 reviews) 4. [Google Forms](https://www.capterra.be/software/176571/google-forms) — 4.7/5 (11447 reviews) 5. [Jotform](https://www.capterra.be/software/158456/jotform-4-0) — 4.7/5 (2893 reviews) ## Reviews ### "Survey's with results" — 5.0/5 > **Regina** | *4 mei 2026* | Rechtspraktijk | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The ease of use. Click the link and answer the questions pretty simple and forth right. No instructions needed. > > **Minpunten**: The interface page is pretty plain. No graphics that jump out at you. Maybe some moving graphics would make it pop out more. > > Anytime I used it was for work purposes, usually asking us our preferences for some event. Allowing me to make my individual selection is the best option. ----- ### "Great Tool for Collecting Program Feedback" — 5.0/5 > **Aja Nurse** | *15 mei 2026* | Schoolleiding | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I liked how easy and straightforward SurveyMonkey was to use. The surveys were well‑organized, simple to navigate, and quick to complete. I also appreciated that it worked smoothly on both my phone and laptop, which made it convenient during the NPower Canada program. The clear question formats and clean layout made the feedback process fast and stress‑free. > > **Minpunten**: The only thing I liked least was that some surveys felt a bit long when there were many questions in one session. Also, a few features—like advanced question logic or deeper analytics—seem to require paid plans, so organizations using the free version have limited customization. > > My overall experience with SurveyMonkey was very positive. I used it in 2024 during my NPower Canada program while completing the Google IT Support Certificate through Coursera. The program ran from May to August, and after it ended, NPower used SurveyMonkey to collect feedback from graduates. The platform was simple to navigate, the questions were clearly structured, and it only took a few minutes to complete each survey. It made the feedback process smooth, organized, and convenient, especially since it worked well on both my phone and laptop. ----- ### "Good Outreach Tool" — 3.0/5 > **Staci** | *30 juli 2025* | Internet | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The contact list is well-organized and easy to navigate. I appreciate the ability to send out multiple, customized emails. The surveys provided valuable data, which helped me achieve my project goals and digital marketing needs. > > **Minpunten**: The biggest con is the overwhelming number of promotional emails received after registration, which came weekly and started feeling like spam. > > While I liked the software, I found better options available. However, my overall experience was not unpleasant. There were some great features that helped with the overall success of my project. ----- ### "Reliable and Easy-to-Use Survey Platform" — 5.0/5 > **Dominic** | *24 februari 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I liked how simple it was to create surveys and analyze responses quickly. The interface is clean, and the tools make everything straightforward. > > **Minpunten**: Some advanced features require upgrading, and customization options can feel limited on the free plan. > > Overall, my experience was smooth and efficient. It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress. It gets the job done well and is easy to use even for beginners. ----- ### "Happy with Survey monkey" — 5.0/5 > **Geverifieerde reviewer** | *3 mei 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Easy survey questions creation and flexibility, drag and drop tools and easy of use, review mechanism are easy > > **Minpunten**: Deeper analytics, logic controls over data, and export options—are locked behind and higher-priced to utilise. > > Over all, meets the requirements. Its user-friendly, reliable platform for creating and distributing surveys, featuring an intuitive drag-and-drop interface, robust templates, ----- Pagina: 1 / 420\ Volgende: [Volgende pagina](https://www.capterra.be/software/32728/surveymonkey?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/32728/surveymonkey) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens