--- description: Ontdek de plus- en minpunten van SurveyMonkey en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [AI-marketing tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.be/software/32728/surveymonkey Pagina: 1 / 419\ Volgende: [Volgende pagina](https://www.capterra.be/software/32728/surveymonkey?page=2) > Een toonaangevend enquêteplatform. > > Oordeel: score van **4.6/5** door 10432 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt SurveyMonkey? Professionals in CX-, HR-, marketing-, IT- en groei of iedereen die wil weten wat hun klanten, werknemers of prospects willen, nodig hebben en verwachten. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.6/5** | 10432 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Momentive - **Locatie**: San Mateo, VS - **Opgericht**: 2009 ## Commerciële context - **Beginprijs**: US$ 30,00 - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Deens, Duits, Engels, Fins, Frans, Italiaans, Japans, Koreaans, Nederlands, Noors, Portugees, Portugees, Russisch, Spaans, Turks, Zweeds - **Beschikbare landen**: Australië, Brazilië, Canada, China, Denemarken, Duitsland, Finland, Frankrijk, Hongkong SAR van China, Ierland, India, Italië, Japan, Nederland, Nieuw-Zeeland, Noorwegen, Portugal, Rusland, Spanje, Turkije en 4 meer ## Functies - Aanpasbare branding - Aanpasbare sjablonen - Aanpasbare vragen - Activiteitendashboard - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Benchmarking - CSAT-enquêtestructuur - Communicatie via meerdere kanalen - Dashboard - Distributie via meerdere kanalen - E-mailbeheer - E-mailmarketing - Engagement bijhouden - Enquêtes en feedback - Enquêtes opstellen - Erkenning van medewerkers - Feedbackbeheer - Formulierbeheer - Formulieren maken en ontwerpen - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Klantensegmenten - Live Results Sharing - Logica voor overslaan - Marketing Management - NPS-enquêtestructuur - Offline antwoorden verzamelen - Online enquêtes - Peer-to-Peer herkenning - Personalisatie - Prestatiebeheer - Proces- en workflowautomatisering - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Sentimentanalyse - Sjabloonbeheer - Slepen en neerzetten - Sms-berichten - Tekstanalyse - Third-Party Integrations - Toezicht houden op klachten - Trendanalyse - Typen meerkeuzevragen - Visuele analyse - Voorwaardelijke logica - Vraagstructuren - Vragenbibliotheek ... en 10 meer functies ## Integraties (102 in totaal) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... en 87 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [AI-marketing tools](https://www.capterra.be/directory/34136/ai-marketing-tools/software) ## Gerelateerde categorieën - [AI-marketing tools](https://www.capterra.be/directory/34136/ai-marketing-tools/software) - [Marktonderzoek software](https://www.capterra.be/directory/10041/market-research/software) - [Formulier software](https://www.capterra.be/directory/10023/forms-automation/software) - [Formuliergenerator](https://www.capterra.be/directory/33235/form-builder/software) - [Poll tools](https://www.capterra.be/directory/31220/polling/software) ## Alternatieven 1. [Typeform](https://www.capterra.be/software/137289/typeform) — 4.7/5 (952 reviews) 2. [SurveyLegend](https://www.capterra.be/software/156752/surveylegend) — 4.6/5 (963 reviews) 3. [UmfrageOnline](https://www.capterra.be/software/201674/enquetes-maken) — 4.6/5 (1580 reviews) 4. [Google Forms](https://www.capterra.be/software/176571/google-forms) — 4.7/5 (11386 reviews) 5. [Jotform](https://www.capterra.be/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) ## Reviews ### "Highly recommend surveymonkey\!\!" — 5.0/5 > **Carlie** | *9 maart 2026* | Kunst en nijverheid | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like the user-friendly interface and customer service was amazing.I would pick survey monkey every single time and recommend it > > **Minpunten**: They're a few bugs in glitches on the site.However , that was easily fixed by tech support who was great ----- ### "Survey Monkey has worked (most of the time) for us" — 5.0/5 > **Kenneth** | *20 februari 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The drag and drop is fine since that's how everything is done today and thank you god the radiator in our office is finally warming up. We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us. My dog is barking at nothing but the templates are there, so I don't have to start over from scratch which is good. > > **Minpunten**: I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open. Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again. I also have to refill out every single camp form from scratch every year versus being able to just update their information which is a huge hassle for everyone and it makes me want to quit. > > This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy. My coffee is now cold. Used to chase paperwork around like a maniac but now I can see in the tables who is missing items. Gladly no longer have to physically mail contracts to students and I am finally able to leave the office. ----- ### "Shop around and find which survey system works best for you" — 3.0/5 > **Jocelyn** | *11 maart 2026* | Management non-profit organisaties | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: I like that it is easy to set up surveys and different types of questions and layouts. It is able to make surveys look clean and engaging. > > **Minpunten**: I mainly dislike the price as it is very expensive to purchase on its own. I would recommend a bundle option or finding another version like Microsoft or a cheaper option you can integrate. > > Overall I have had a decent experience with Survey Monkey as I have used it often enough at different organizations. I have used other survey systems that have worked better and some that have been worse. In the end I think finding what best works for your org and needs is best. ----- ### "To expensive for what they offer" — 4.0/5 > **Anonieme gebruiker** | *2 februari 2026* | Detailhandel | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The survey monkey platforms, it is dynamic and have a lot of options on how to create a poll. Helps you with the questions and the best way to make the question. > > **Minpunten**: The Cons that I think Survey Monkey has a limited free plan and the proce I feel it´s to high. It will be nice to have nore option in the free plan. > > My overall experience with Survey Monkey it´s satisfactory for simple things, but it needs to be payed for real good things ----- ### "Powerful & easy survey tool with Strong analytics features" — 5.0/5 > **Meshv** | *3 april 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions. The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights. > > **Minpunten**: Only one thing I dislike is the free version has limitations on number of question and responses so need paid plan for that. > > Overall, I am having great experience with SurveyMonkey. It is super reliable and easy to use platform for making surveys and collecting proper feedback from users and team member. ----- Pagina: 1 / 419\ Volgende: [Volgende pagina](https://www.capterra.be/software/32728/surveymonkey?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/32728/surveymonkey) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens