Over Remote

Het platform biedt een nieuwe standaard in wereldwijde HR, waardoor elk bedrijf toegang heeft tot betere oplossingen voor loonadministratie, belastingen, secundaire arbeidsvoorwaarden en naleving.

Meer informatie over Remote

Pluspunten:

Integrates well with existing systems. Customer support is very good.

Minpunten:

Very unprofessional and poor customer service. Not included all countries included.

Beoordelingen van Remote

Gemiddelde score

Gebruiksgemak
4,8
Klantenservice
4,8
Functies
4,6
Waar voor je geld
4,5

Waarschijnlijkheid van aanbeveling

9,1/10

Remote heeft een totaalscore van 4,8 van 5 sterren op basis van 36 gebruikersreviews op Capterra.

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Reviews filteren (36)

Ryan
Ryan
Technical Support in Zweden
Geverifieerde LinkedIn-gebruiker
Bankwezen, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Good for Startups!

5,0 7 maanden geleden

Pluspunten:

Remote makes it easy to enrol new employees, contractors, and to manage employee/contractor expenses.

Minpunten:

The fact that they have switched health insurance providers. One reason we switched to Remote was that they used SafetyWing, however they have now moved to a more well-known brand, with a lower limit.

Katarzyna
Office Manager in Polen
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Great platform for hiring talents across the world

5,0 vorige maand Nieuw

Opmerkingen: Our overall experience with Remote is great. Customer service especially stands out: it's very responsive and always finds the right solution. We cannot imagine hiring process without Remote.

Pluspunten:

Remote is a prefect platform for hiring people from across the world. The ease of implementation, super intuitive admin panel and truly amazing customer service - those advantages has made it impossible for us to imagine working without Remote. Remote team will take care of every step of the onboarding and offboarding of the employee, ensuring that we are up to date with the process. The payroll administration is very helpful as well. What is also important, with Remote we don't have to worry about regulatory compliance - we are sure at all times that everything is done in accordance with the regulations of the given country.

Minpunten:

The pricing is a bit high, but taking into consideration the quality of service, it is acceptable.

Deborah
C&B Manager in Portugal
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Praise for Customer Support

3,0 7 maanden geleden

Pluspunten:

This review is for the members of the Customer Support team, especially Patricia, who helps ever so patiently through the processes of off boarding an individual. My thanks to everyone on the team that I have dealt with. Everyone is polite, helpful and genuinely interested in solving the problem.

Minpunten:

In this case I am not commenting on the Software therefore N/A

Peter
COO in Bulgarije
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Great Service

4,0 3 maanden geleden

Pluspunten:

[SENSITIVE CONTENT]service in assisting and onboarding.

Minpunten:

all good I like the service as a whole !

Geverifieerde reviewer
Junior Software Developer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The most convenient way to get employment benefits anywhere in the world

5,0 vorige maand Nieuw

Pluspunten:

The ease of use and clutter free UI. The UI is well thought out and bug free. Never had any problems

Minpunten:

None whatsoever. Cannot think of anything wrong with Remote's employment portal.

Valentin
Senior Software Engineer in Nederland
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy to use, constantly improving

5,0 vorige maand Nieuw

Opmerkingen: I am working remotely thanks to Remote. Its such a great opportunity to work for any company in the world from your home country.

Pluspunten:

- easy to use- good support- frequently improving

Minpunten:

I don't have any particular remarks so far

Bastian
Business Manager in Duitsland
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Good service, great idea

5,0 4 weken geleden Nieuw

Pluspunten:

It's great that you can work for companies abroad without setting up a cumbersome subsidiary!

Minpunten:

There are no negative aspects! Everything went positively

Geverifieerde reviewer
Software Engineer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Best service for managing remote employees and payroll with tax compliances

5,0 vorige maand Nieuw

Opmerkingen: Overall experience with remote is very good because of simplicity and ease of access it manages payroll and tax compliances very effectively.

Pluspunten:

This software is very easy to use and access it.

Minpunten:

There's nothing here as a con because it is my first time using this tool before that the process is manual but now it is all taken care of my Remote itself.

Vishesh
Software Engineer in Canada
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Remote makes being remote fun

5,0 vorige maand Nieuw

Pluspunten:

The ease of use and the UI is amazing. Really enjoyed using it.

Minpunten:

On the most part a great product. not anything that i didn’t like.

Willy
Willy
Senior Business Analyst in Indonesië
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

First Experience with Remote

5,0 vorige maand Nieuw

Opmerkingen: Absolutely amazing, considering HR services is complex with all the details, but remote is able to simplify process even without having to collect any hardcopy files unless for contract.

Pluspunten:

Providing support upon employment contractual for overseas company complete with all the details needed to comply with local regulation

Minpunten:

So far I have to admit that nothing disappoint me yet from my personal experience

Katie
Co-founder and COO in VS
Industriële automatisering, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Remote is fundamental to Phaidra

5,0 2 jaar geleden

Opmerkingen: Remote enabled Phaidra to build a global company featuring incredible talent that sit at the intersection of industrials and AI - a rare and hard to find talent pool. We started with Remote when they were a start-up themselves, which meant we grew as a company as they did - and were able to share feedback and see the implementation of new features we requested. The collaboration with Remote continues to be awesome and we intend to have Remote as a strategic partner as we scale.

Pluspunten:

Remote's software enables Phaidra to bring on new talent from almost anywhere in the world. Their support team is helpful and thoughtful in their communication.

Minpunten:

It would be great to have more transparency into what stage new employees are in during onboarding. Specifics (like if Remote sent the onboarding email, etc.) would be great!

Anna
Recruiter in Duitsland
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Great platform with amazing customer service!

5,0 4 maanden geleden

Pluspunten:

I think what makes Remote special is a customer service. The representative of Remote for my company: [SENSITIVE CONTENT] is always very helpful, reachable and takes care of all the questions we have regarding the contracts, platform etc. I definitely recommend [SENSITIVE CONTENT] expertise to all the clients!

Minpunten:

The deadline to pay invoices - 1 week is very short to proceed all the documents internally.

Claudia
Head of Operations in Italië
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Superior IP protection and customer experience

5,0 2 jaar geleden

Opmerkingen: Extremely pleasant and smooth. They automate the onboarding process for employees so things that should feel very tedious and time consuming felt breezy and quick. Customer success team is a pleasure to work with and barely need their help given how straightforward their platform is.

Pluspunten:

The determining factor for us was that we always felt they were more transparent in how they operate from a legal structure viewpoint, and we could trust our employees' intellectual property to be handled by them.

Minpunten:

I would like for them to introduce a 24/7 chat feature but they said they're working on it.

Anna
Office Manager in Polen
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Hiring talent across the world made easy

5,0 3 maanden geleden

Pluspunten:

It made our life easier. Thanks to Remote we have been able to hire talent from countries where we don't have presence in, offer compliant contracts and save time on payroll management. We also received support with tax and legal issues specific to different cases. Whoever we had a problem, the Remote team has gone above and beyond to find a solution.

Minpunten:

Because onboarding employees in every country depends on local regulations, it requires and a proactive approach from the person doing the enrollment and being in contact with the onboarding/happiness team.

Marie
Head of Finance in Frankrijk
Geestelijke gezondheidszorg, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Great experience

5,0 3 maanden geleden

Pluspunten:

Remote has been a very good partner in our process of worldwide remote onboarding. It made hiring so easy in different ways. [SENSITIVE CONTENT] our contact at Remote, has been very helpful and available since the very beginning. I love the simulator.

Minpunten:

I wish we had better known how things work in foreign countries (probationary period, notice period, etc), sometimes it's a surprise.

Jan-Pieter
Director in Nederland
Informatiediensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excellent service

5,0 2 jaar geleden

Opmerkingen: Extremely positive, we will use Remote for any non-local hire guaranteed and am a big fan.

Pluspunten:

- Great service, great team, really assisted us in making our employee feel welcomed, appreciated and generally just a great choice. - Flexible to adjust to our rhythms and schedules and making sure to get out of our way while providing the service

Minpunten:

- The different payments per region are somewhat difficult to get into, this could be a little clearer / potentially shown in the interface.

Caitiona
CFO in Ierland
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great platform & Service

4,0 3 maanden geleden

Opmerkingen: Service and support throughout sale, implementation and onboarding was patient and efficient. Our AE [SENSITIVE CONTENT] was knowledgeable and thorough throughout and continues to provide excellent service.

Pluspunten:

Easy to use. Clean process for onboarding.

Minpunten:

The layout is not very intuitive initially however it is overcome.

Bernardo
Frontend Developer in Venezuela
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The best tool for managing my invoices and getting paid

5,0 3 maanden geleden

Opmerkingen: If it weren't for Remote, it would be impossible for me to have a remote job and get paid effectively. They are the most wonderful tool I've ever used for managing my invoices and getting paid.

Pluspunten:

Is really easy to set up and use, and the process of getting paid is really quick. Their support team is also great, I'm in a country that is really hard to make business with, and Florian Prokosch had a personal meeting with me to help me sort out all the issues I was having.

Minpunten:

The process for me was a little harder than usual because I live in a country that is really hard to make business with. You can't use Box offices as a billing address, and that was also a little hard to solve, but their support team helped me with all of that.

Geverifieerde reviewer
Head of sales Northern Europe in Bulgarije
Geverifieerde LinkedIn-gebruiker
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

I thought it was bad until we've switched to a competitor

4,0 4 maanden geleden

Pluspunten:

- Overall the UI is really intuitive and easy to navigate - very straightforward onboarding - lots of good resources to assist with info on each country and their own regulations - easy way to submit expenses and a clear dashboard of where things are at.

Minpunten:

-they are a victim of their own success support takes ages to get back to you. -original bundles of benefits were somewhat dubious in the UK ( a no name pension provider and medical) -not really geared for contractors but more for remote employees

Kerry
Director of Human resources in VK
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A great EoR

5,0 3 maanden geleden

Opmerkingen: My overall experience of working with Remote has been excellent. Our support, [SENSITIVE CONTENT], is responsive, supportive and extremely helpful and professional. A first class service!

Pluspunten:

This software is easy to use, intuitive and the dashboard allows easy access to all services

Minpunten:

There is nothing I don't like about Remote.

Catarina
Engineering Team Lead in Portugal
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Smooth onboarding process and a great support team!

5,0 4 weken geleden Nieuw

Opmerkingen: Overall the experience with Remote has been great so I highly recommend it.

Pluspunten:

The onboarding process was super easy and fast paced, and Remote's platform is very intuitive to use. If you have any doubts, you have a great team to help you throughout. They'll answer all your questions with a agile approach, giving you feedback along the way if they need more time to get back to you with the info you need.

Minpunten:

The need to submit all public holidays as timeoff day in the platform. It would be best if the public holidays were already loaded by country in the platform requiring only a confirmation from the employee.

Lauren
Founder Associate in Frankrijk
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great support and easy to use

5,0 3 maanden geleden

Pluspunten:

We've been working with Remote for almost a year now and had a great experience, especially with [SENSITIVE CONTENT] who has always been available to help us when needed.

Minpunten:

n/a

Marius Enzo
Business Development Representative in Duitsland
Sport, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Easy accessibility to all documents

5,0 vorige maand Nieuw

Opmerkingen: Benefits as an employer: easy to use system compared to traditional employer management

Pluspunten:

The easy access and clear overview about all my documents, payments etc.

Minpunten:

Maybe more complex employee profile in general

Melissa
CDSM in Filipijnen
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Software for Remote Worker

5,0 vorige maand Nieuw

Pluspunten:

Very easy to use,accessible and I like how fast the support team responds to my inquiry.

Minpunten:

I don't have any least liked features to mention

Vanessa
Mobile Developer in Colombia
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excelent

5,0 vorige maand Nieuw

Opmerkingen: Great, my questions were always answered in short times.

Pluspunten:

Easy to use, very complete, quick answers.

Minpunten:

I Don't know, i don't remember any problems.