Shopify POS reviews

Seamless and Efficient: How Shopify POS Transformed Our Retail Operations

Opmerkingen: Our overall experience with Shopify POS has been exceptional. From the moment we implemented it in our retail business, we immediately noticed the positive impact it had on our operationsFirst and foremost, the user interface of Shopify POS is incredibly intuitive and easy to navigate. Our staff quickly adapted to the system, and even those who were not technologically inclined found it simple to process transactions, manage inventory, and access customer information.The seamless integration between Shopify POS and our online store has been a game-changer for us

Pluspunten:

What we liked most about Shopify POS is its seamless integration with our online store. The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether a customer purchases a product online or in-store, our inventory is automatically updated, preventing overselling and ensuring accurate stock levels

Minpunten:

While Shopify POS has many great features, one aspect that we liked least is the limited customization options for the user interface. As a business owner, I appreciate having the ability to tailor the system to match our branding and unique needs. However, with Shopify POS, the customization options are somewhat limited, and I felt restricted in terms of design and layout. It would have been great to have more flexibility in customizing the appearance of the POS system to align it with our brand identity. Although this didn't significantly impact the functionality or performance of the system, it would have been a valuable addition for creating a truly personalized experience for our customers

Shop uses shopify

Opmerkingen: overall we are pretty happy with shopify. It is pretty easy to use and the learning curve isn't difficult. It has some great features that really enhance our business and make things more efficient.

Pluspunten:

It is much-needed in our shop and way better than trying to use a regular register and then keep track of sales, inventory etc. It makes life a lot easier for us and the accountant. We are currently implementing a bar code system that will make it even easier and better. We carry thousands of items from many different vendors and it is a challenge to keep track. Shopify not only makes it possible, it has features that organize and allow the vendors to check in themselves and see what has sold and keep track of their inventory

Minpunten:

It occasionally crashes and is hard to restart. It can be very inopportune. It also requires a lot of hours to set up. I have only called customer service once, but it wasn't super helpful. Not bad service, just not as much as I would have liked.

A Solid Option for Small Businesses, But Not Without Its Drawbacks

Opmerkingen: I have a love-hate relationship with Shopify POS. On the one hand, it integrates seamlessly with Shopify E-commerce, which makes life much easier. On the other hand, it is not very useful as a standalone POS system. If you are not using Shopify E-commerce, I would recommend staying away from Shopify POS, as you will likely be disappointed with the lack of basic features. Additionally, customer support is difficult to reach and unhelpful.

Pluspunten:

Shopify POS has a user-friendly interface that is easy to learn and use, even for new business owners. It integrates seamlessly with Shopify e-commerce, making it easy to manage both your online and in-store sales.

Minpunten:

Shopify POS is sluggish, slow on older devices, and incompatible with non-Shopify hardware. The Order Printer app is broken even on the native iOS platform. There is no credit card payment gateway integration for merchants in the Middle East, and no inventory reporting.

Finance and internal operations director

Opmerkingen: My overall experience with Shopify POS has been positive. The system is intuitive and easy to use, offering seamless integration with the online store, which simplifies inventory management and sales tracking. The ability to customize features and accept various payment methods enhances its flexibility. However, there are occasional technical issues, but support is responsive though I believe it can improve further. Overall, it's a reliable solution for managing both in-store and online sales.

Pluspunten:

It is very intuitive and friendly user for someone with little experience in the ecommerce sector.

Minpunten:

Its seamless integration with the Shopify online store, making it easy to manage inventory, sales, and customer data all in one place. The user-friendly interface and the ability to accept multiple payment methods were also major advantages.

Shopify POS - a good entry-level POS system for small businesses

Opmerkingen: Overall, my experience with Shopfiy POS has been very positive and I would highly recommend the product.

Pluspunten:

Shopify POS was quick and easy to set up and use. Having already set up my ecommerce store in Shopify, it was a simple matter of installing the Shopify POS on my iPhone and start selling. The direct links between my store and pos for products, customers, and orders make management very streamlined. The free version (POS Lite) is full featured and meets most of the needs of my small business.

Minpunten:

I wish that I was able to add at least one additional staff role using the Shopify POS Lite version. I am not willing to upgrade to Pro for $89 per month just to add this feature. It would be nice if Shopify offered a mid-tier subscription... something around $30 per month.

Best way to start ecommerce website

Opmerkingen: Very satisfied and not looking to change. What's great about Shopify is that it is constantly improving and the costs remain the same. I'm sure that any issues I have now will only get smaller or fully solved.

Pluspunten:

I never had experience in running an ecommerce shop, so it was scary at first. But once I started setting up shopify, each step was so easy that I quickly became confident in running my store. Also, it is extremely cheap for the functionality you get.

Minpunten:

Certain areas lack functionality e.g. website design is very limited. Also, returns management is not good enough for us to use effectively, hence we had to use a different service for that.

Mostly good

Opmerkingen: Despite the minor flaws, I still use Shopify POS because it is the easiest POS solution for my business. The pricing is fine as well.

Pluspunten:

The Shopify POS is linked to my product list, which makes it easy to select which product(s) shoppers are buying.

Minpunten:

It was hard to set a temporary sales tax. I live in Oregon where we don't have a sales tax, but sometimes travel to other states for conventions or shows. While at the show I need a way to set a location-based temporary sales tax and at the same time allow my online customers to check out without any sales tax. That was surprisingly hard to do last time I used Shopify POS. It's possible the problem has been fixed by now... I haven't used it since before the pandemic started.

Selling with Shopify POS

Opmerkingen: I really wish you using the software however it also offers somebody just starting their eCommerce business flexibility because you can be online and offline simultaneously. Implementation costs of website and also point-of-sale system is negligible if you have high demand for your products.

Pluspunten:

It's really seamless on how the customer is notified with shipments, product back orders and also inventory so that they can make an informed decision at point of sale.

Minpunten:

There's always an issue with applications in that you would need to go to the main website to pull certain order shipments and tracking sales reports beyond 3 months.

Highly recommend

Opmerkingen: Overall, I would refer any in person sellers to this software.

Pluspunten:

I love this software because it is so easy to deploy and operate. Also the way that the hands held card reader is shaped is very nice. The software itself integrates smoothly with my Shopify store, and it runs perfectly.

Minpunten:

There is not anything I would change about this software as of right now. It works great and integrates well.

Love it for my small business

Opmerkingen: Great experience, helped me navigate the retail world seamlessly

Pluspunten:

Syncs with online store and is great for small businesses

Minpunten:

The advanced features can get pricey and a Shopify store is needed

Shopify POS is easy to use and great for places with distinct items

Pluspunten:

When using it to process payments, it's intuitive to use. Simply use the search bar to search product name or SKU and relevant products with photos comes up. It's best used for products with few variants or with detailed variants. In our cafe, it allows baristas to show all customizations of drinks right on the receipt which increases efficiency in our store. We can also adjust what tax applies on each order or product in the order, and can create discounts on the spot. Also, it offers a 'quick sale' function which allows the staff member to add a product without going to the back end of the system. Additionally, customers can be added to the order meaning that our stored customer information can be added once the customer is ready for checkout. This is particularly useful when some customers have credits on their accounts, or have tax-free status.

Minpunten:

While searching, even if the whole SKU is put in, Shopify POS (in its tile view) will only show the product, not the variant within it. Also, it doesn't show the SKU unless you press and hold the product image. This can be time-consuming and can sometimes lead to staff accidentally selecting the wrong product, despite knowing the exact SKU of the product they were looking for. Also, if our wifi ever disconnects in the store, the POS on the ipads is rendered useless. There should be some way of temporarily logging orders placed while offline then uploading them to the system. And since the latest update, it takes about 4 steps to let a customer pay once the order has been input if they are paying with debit/credit since we use external terminals.

Great pos for Shopify users

Opmerkingen: It does what we needed it to do.

Pluspunten:

East to set up, integrates with full Shopify inventory, and low downtime. Hardware is good. Staff is able to use with little training.

Minpunten:

I don’t have anything negative to say really.

Great for Multi-Channel Retail Businesses

Opmerkingen: I suggest that all the ecommerce companies I advise use Shopify to build their sites. Shopify is a natural extension of this into the brick and mortar/pop-up shop world. Shopify POS automatically integrates with your Ecommerce inventory levels, analytics, and more — making it a no-brainer for businesses already using the shopify platform.

Pluspunten:

The shopify POS is extremely easy to use and train in employees on. It may not be as powerful as some stores require, but as an ecommerce business that runs the occasional popup shop, it has more than enough features for what we need. I like how well it integrates into the systems we already are running.

Minpunten:

I have no major complaints. The hardware accessories can be a bit buggy, but there's always an easy workaround.

Not a fan of the app update

Opmerkingen: The old POS app was very easy to use, but with the update I am thinking of switching to Square. I reached out customer service about the possibly of reverting to the old app; they respond quickly which is great, but unfortunately we are stuck with the new app which I do not think will work for our business.

Pluspunten:

Shopify makes it easy to add and edit products to your library. It's great that it tracks inventory and can easily see sales and customer data.

Minpunten:

I have been using shopify pos for almost 2 years and am very disappointed with the recent upgrade. We use the pos app for farmers markets and oftentimes don't have great internet. With the new update, we cannot even get into the app without great internet. Additionally, there is a new password feature that is used to get into the app. It was not very intuitive to figure out how to turn this off and caused some problems with our staff. The new layout is not very user friendly as I find myself having to do several extra steps to complete a sale than I used to.

Easy to Master

Opmerkingen: Shopify provides a simple, easy to master platform on which to layer our eCommerce shop.

Pluspunten:

e-commerce customers enter their orders, information is transmitted to our DC, the DC transmits back shipping information, the shipping information is emailed to the customer and we get paid.

Minpunten:

It still programs in computer language. Changing content isn't as simple as it could be for non-programmers like most of the users/admins probably are.

love centralizing my POS and website together!

Opmerkingen: got us more sales!~

Pluspunten:

I was using square as my POS for a long time and it worked fine for years I had zero complaints but something better came along shopify POS ... the reason i decided to switch over (again i had 0 issue w square i loved it) is because my website runs on shopify so its alot nicer to be able to ring customers up and tie it to my website i can then add them to my email list , aesthetically it looks nicer esp on the customers end, i can literally sell items from my website on the go! love it! helps me track what i sell more of, which makes my job easier! the fees are decent.

Minpunten:

I did sign up for this when it first came out so I had to "wait" a few weeks before it got to me, which was not a big deal but really was the only con . no complaints as of yet

Why I like Shopify POS

Opmerkingen: Overall, my experience with Shopify POS has been undeniably positive. The platform has provided us with a user-friendly and efficient point of sale solution that has significantly improved our business operations.

Pluspunten:

It offers several benefits that make it a positive choice for businesses. It provides a user-friendly interface, allowing merchants to easily manage sales, track inventory, and process payments in a streamlined manner. With its seamless integration with other apps, it makes our business run more effectively.

Minpunten:

One aspect that we have noticed that could be challenging for users looking to implement Shopify POS would be the potential cost. While it offers a range of features and benefits, the associated expenses, such as transaction fees and monthly subscription charges, can accumulate and could become costly. It's important for businesses to carefully consider their budget and needs to ensure that the pricing structure aligns with their expectations.

It works okay but not great

Opmerkingen: It does the job, but I think Square is overall better.

Pluspunten:

I like that it integrates with Shopify. The card readers are high quality. The app interface is okay.

Minpunten:

The app is different on iPad versus iPhone. The iPad version is way better, but we do mostly outdoor events, so we use phones and it's a bummer.

Needs some work to become a full featured POS system

Pluspunten:

Relatively easy to set up with recommended hardware for not a ton of money. Runs off an iPad and supports multiple users and cash management. Isn't like a lot of the antiquated POS systems out there

Minpunten:

Checkout flow can be slow which is difficult when there is a long line. Wish it were better at handling exchanges and returns. Would require us to go to the web version of Shopify to get full access to order controls.

4 year user

Opmerkingen: I have loved using Shopify pos

Pluspunten:

Ease of use, that it can be set up on an iPad, wireless scanner capabilities. Easily to do phone orders. Syncs with website

Minpunten:

Returns can tend to be difficult at times due to the new update. Sometimes I only want to do store credit but it will give me an option to put it on their credit card only so we have to manually figure it out. The old version was much better in my opinion.

Awesome service for POS

Opmerkingen: Using Shopify POS has made a huge impact overall in our business and customer relations. We can keep much better records and communication with both clients and customers. This makes the service well worth the price and a dire necessity to any business! Try it for one month and you’ll never use another POS system again.

Pluspunten:

Perfect system for POS! The seamless way of operating make this service a breeze to work with. As an admin you have free range to adjust your stock and service ms and much more! This ability to customize the POS system is my favorite part about Shopify.

Minpunten:

You are limited in the free trial to what you can test. It is worth purchasing the service because without buying in, you cannot customize your system.

Reasons to Use

Opmerkingen: Shopify was a very simple product to learn. It was simple to reach to others so that there could be many working on a entering products. We went from an really old computer software that only allowed one person to input inventory. Shopify made that work very easy to do.

Pluspunten:

After being out of retail for a few years, shopify was simply easy to use and to teach to others.

Minpunten:

It was hard to check on human erros. Although it was simple to use checking if items were put in correct tok time.

Shopify POS with Mobile Pay Options.

Opmerkingen: It's easy to train our volunteers to use and troubleshoot. We use both the little white Shopify dip and swipe reader and the sturdier-looking black tap dip and swipe reader and have no trouble with either. Set up is easy and payments are are recorded as received on different readers, making it easier to sort the source of sales, if not the item.

Pluspunten:

Easy to set up and define products for sale at a physical store. Located on a 55 acre site, we need it about once a month in multiple locations simultaneously, so it wouldn't necessarily pay to set up connected accounts. We need it to use mobile credit card readers over wi-fi and without a dedicated phone or i-pad with a SIM card. We bought 2 refurbished ipads, 2 kinds of mobile card readers, extended the reach of our wi-fi, and we were ready to go!

Minpunten:

Inability to set up a variable-priced item. To do this, the item must be rung in as a "Quick Sale", so there is no identification of sold products or inventory tracking.

Shopify POS Review

Opmerkingen: you have to take a close look at the price/performance ratio. The trial version is not bad for SMEs.

Pluspunten:

I can create my own gift cards for my online stores.

Minpunten:

There's no free version and the advanced features are a bit expensive for my budget.

Shopify review

Opmerkingen: The set up of the payment method is simple as you have multiple options of paymnet

Pluspunten:

It helps you set up your dropshipping catalogue and pricing

Minpunten:

Nothing so far as I have made few sales and the ads looks great