Helpt Belgische bedrijven al 15 jaar
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Over Deel

Loonadministratie en naleving ontworpen voor het wereldwijde personeel. Betaal je team met één klik en laat Deel de belastingen en secundaire arbeidsvoorwaarden afhandelen.

Meer informatie over Deel

Pluspunten:

Contractors start operating rapidly so they can begin adding value right away.

Minpunten:

Not flexible about compliance(most requests are denied).

Beoordelingen van Deel

Gemiddelde score

Gebruiksgemak
4,8
Klantenservice
4,7
Functies
4,7
Waar voor je geld
4,6

Waarschijnlijkheid van aanbeveling

9/10

Deel heeft een totaalscore van 4,8 van 5 sterren op basis van 1.054 gebruikersreviews op Capterra.

Heb je Deel eerder gebruikt?

Deel je ervaringen met andere softwarekopers.

Reviews filteren (1.054)

Titus
Titus
Data Analyst Team Leader in Kenia
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Deel is revolutionizing the hiring and payment paradigm!

5,0 2 maanden geleden Nieuw

Opmerkingen: Wonderful experience so far for the period I have used deel

Pluspunten:

One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.

Minpunten:

Ver good customer support although there is still room to improve the ETR.

Reactie Deel

2 maanden geleden

Hi there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Ali
Business Development Manager in Egypte
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Deel, International Contractor Portal

5,0 2 maanden geleden Nieuw

Pluspunten:

Basically what has been popping for Deel, is that you can pay international employees directly in a fast and an easy way. Also waiting for their card to be open internationally in my country, I feel this will cut of a lot of hassle for us international contractors.

Minpunten:

I dislike their customer support team, they are repetitive and uneducated when it comes to providing high customer experience. Also I dislike the fact, that it might shows on their system a certain payment day and it does not arrive until 5 days later, so basically, their system needs to reflect all and everything they speak about, and it should reflect the payment arrival directly.

Reactie Deel

2 maanden geleden

Hi there, We have seen your Capterra review and apologize for any inconvenience you've faced. To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2. We will actively check your support history to see if there's anything we can help you with before our call. Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve. Best, Deel Team

Puhupwas
Software Engineer in India
Computersoftware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Efficient and User-Friendly Platform for Remote Work Management

3,0 vorige maand Nieuw

Pluspunten:

User-Friendly Interface - The platform is intuitive and easy to navigate, making it simple to manage contracts, payments, and compliance.

Minpunten:

The platform offers limited customization options for contracts and workflows, which might not meet the specific needs of all users.

Reactie Deel

4 weken geleden

Dear Puhupwas, We appreciate you sharing your concerns on Capterra. We apologize for any disappointment caused. Your feedback guides our improvements, and we're actively addressing the issues you've raised. To gather more insights and ensure a better experience in the future, could we schedule a call? Please use https://cal.com/team/deel-support-team/reviews-complaints-g2. Thank you for helping us enhance Deel services.

Michael
Business Development Associate in Filipijnen
Outsourcing/Offshoring, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Efficiency in using Deel

5,0 2 maanden geleden Nieuw

Pluspunten:

I like how easy and convenient Deel payment is to use. It allows me to securely receive payments from clients all over the world with just a few clicks. The value of Deel for someone working at home is that it simplifies the payment process, saves time, and provides peace of mind knowing that transactions are secure.

Minpunten:

One thing I dislike about Deel is that their fees can be higher compared to other payment platforms. Additionally, the withdrawal process can sometimes take longer than expected, causing delays in receiving funds. The platform's customer service can also be slow to respond to inquiries or issues, which can be frustrating for users. Overall, while Deel offers convenience, there are some drawbacks that can impact the overall user experience.

Nikhil
Nikhil
Senior Devops Engineer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best payment website for freelancers

5,0 4 weken geleden Nieuw

Opmerkingen: I am very happy with all the features especially payroll managment, salary reception, withdrawal options are very much useful and critical for my business activities.

Pluspunten:

Ease of setting up multi-country payroll and payment reception in multiple currencies. Website is very easy to navigate and find any option that is required. Deel offers wide vareity of withdrawal options such as Paypal, payooner, local and international bank transfers, crypto wallet transfers etc... which is very useful and convenient.

Minpunten:

Transaction fee could be a little lower especially conversion fee to different payment options.

Reactie Deel

3 weken geleden

Hello Nikhil, Thank you for your feedback on Capterra. We value your input. Unfortunately, we can't locate your user account to address your concern about the transaction and conversion fee. Your experience matters to us, and we wish we could assist you further. If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here anytime: https://cal.com/team/deel-support-team/reviews-complaints-g2 We're here to help. Best, Deel Team

Jatin
Jatin
Software Engineer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Quick local bank transfer

5,0 4 weken geleden Nieuw

Opmerkingen: Its really good, i use its mobile progressive app which helps in doing all the work without laptop

Pluspunten:

- Quick local bank transfer - Ease of use - mobile responsiveness

Minpunten:

Exchange fees which deels charges even when provider fees is 0% with local bank withdrawal , Deel charges exchange fees of 2% of withdrawal amount

Reactie Deel

3 weken geleden

Hi Jatin, We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Best, Deel

Himanshu
Himanshu
SE in India
Geverifieerde LinkedIn-gebruiker
Voedselproductie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Deel for everything

5,0 vorige maand Nieuw

Pluspunten:

Deel is one platform solution for all of the HR, Payroll and international hiring. Everything at a single place with an intuitive UI it makes so easy to understand and use

Minpunten:

noting that I could find at the momenttt

Reactie Deel

4 weken geleden

Hi there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team

Josefina
Josefina
HR Supervisor in Argentinië
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Services

5,0 2 maanden geleden Nieuw

Pluspunten:

It´s easy to use, on both sides, as a client and as a contractor. I will recommend this app always, it´s a MUST-have for international companies with WorldWide contractors

Minpunten:

The fees are sometimes high for the contractors.

Reactie Deel

2 maanden geleden

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Camilo
Camilo
Specialist Creative in Colombia
Geverifieerde LinkedIn-gebruiker
Design en ontwerp, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fast service to my bank account!

5,0 2 maanden geleden

Pluspunten:

The fees, fast service and good customer support.

Minpunten:

They don't have a mobile app yet, but they are working on that.

Reactie Deel

2 maanden geleden

Hello Camilo, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team

James
James
Business Development Representative in Filipijnen
Geverifieerde LinkedIn-gebruiker
Outsourcing/Offshoring, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Deel is the best

5,0 2 maanden geleden Nieuw

Opmerkingen: Eloquent and smooth. Every time I use it’s just awesome!

Pluspunten:

User friendly software and easy to maneuver

Minpunten:

None so far, it gave me ease of mind when I use it

Malvika
TA Manager in India
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Simple, efficient and compliant EOR service that is value for money

4,0 8 maanden geleden

Opmerkingen: Deel was a great EOR partner service platform that delivered quality, value for money service throughout its course. We were extremely satisfied with the customer support team which has been ever responsive and kept up with all our queries at all odd times. Definitely a partner worth working with for all our future international hiring that require contract and payroll support

Pluspunten:

Value for money Ease of use Simple, efficient dashboard systems Responsive Customer Support

Minpunten:

Over-reliance on customer support for easy doubts or query resolutions

Chris
Chris
Senior Counsel in VS
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Deel Multiplies our Team

5,0 7 maanden geleden

Opmerkingen: They've been great to work with on the customer-service side of things. They are quick to jump on calls. One of the better experiences as I compare to our other vendors.

Pluspunten:

We are a very small team on the people and legal side. Deel turns one person into many. The ease of use is critical and important dates don't slip through the cracks. More importantly, it gives us flexibility to meet the unique needs of various departments without anchoring us to one way of doing things.

Minpunten:

The cost per head is somewhat high given the small size of our company. The upfront contract negotiations and set up took a little bit of time.

Becka
Becka
Chief Operations Officer in VS
Geverifieerde LinkedIn-gebruiker
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The best solution for our small company's global-hiring needs remains Deel

5,0 vorig jaar

Opmerkingen: We went with Deel, even though they were slightly more expensive than comparable products, solely for their customer engagement and service factors. They have been a boon to our studio's ability to hire internationally and compliantly, and we could not have done this without them. We consider the Deel teammates assigned to our studio as a part of our overall payroll and HR team and chat with them constantly to better serve our teammates, but also to help improve the overall Deel experience for small businesses like us, who are looking to go global and tap into the talent around the world but lack the means to do it themselves.

Pluspunten:

First and foremost, the customer service is top-notch at Deel. Their teams are responsive, knowledgeable, and also self-aware enough to know when they may not have a ready answer, but they do know how to find and deliver one in a timely manner. We love the flexibility of options for hiring internationally - be it as an EOR or as a contractor but without the overhead of compliance and ensuring we're adhering to international requirements and laws we do not understand. They're also always listening to suggestions about how to provide better services and options, regardless of company size, which as a small company, we greatly appreciate.

Minpunten:

There are still some rough edges with Deel's billing system and fully fleshing out some optionality within different countries, but while this is something we don't particularly see as a pro - the opportunity that the Deel team has taken to turn cons into wins balances these negatives out. They will work through your understanding and take suggestions -- it's never a "this is it, so deal" from them. They remain collaborative and aware of their weaknesses and areas for improvement. Sometimes billing statements aren't the clearest unless you talk to their support team to decipher them, but we've already seen updates on this front and look forward to continual improvements.

Reactie Deel

12 maanden geleden

Hey there, Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback. Best, Deel Team

Xiaoyu
HRBP in VS
Computergames, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best solution when you need to hire someone globally

5,0 vorig jaar

Pluspunten:

1. An industry leader that entered the market early in terms of international salary and compliance.2. The solutions are relatively comprehensive, with both contractor and EOR options available. There are physical entities in Russia and Belarus, and our services are not outsourced through third parties.3.The platform itself is free, and services are charged. The overall price is low, with no startup fees. Compared to several other suppliers, Deel' prices have an advantage.4. The settlement exchange rate is close to our daily algorithm and is reasonable.5. Invoicing is done on the 25th of each month for settlement, and salaries are paid to employees on the last day of each month, which is more convenient for our internal salary settlement and adjustment.6. It is worth mentioning that [sensitive content hidden], the Sales Consultant we are working with, is one of the main reasons we chose DEEL. He is fluent in both Chinese and English, has a very positive and proactive attitude, responds quickly, provides professional services, and has a professional understanding of payment risks in Belarus and Russia. He will be in charge of our entire project and will also provide us with a customer service team in the future.

Minpunten:

During our usage, there have been settlement issues due to exchange rate fluctuations, but [sensitive content hidden] was very helpful and we were able to reach a reasonable solution in the end. We haven't thought of any particular issues at the moment.

Reactie Deel

12 maanden geleden

Hey there, Thank you for sharing your positive experience with our support team. We are thrilled to hear that you received prompt responses and were satisfied with the service provided. We appreciate your feedback and look forward to continuing to provide you with excellent support. Best, Deel Team

Javier
Business Operations Assistant in Spanje
Werving en selectie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Simply amazing

5,0 12 maanden geleden

Pluspunten:

All the different options you have to administrate your payroll are great and really easy to understand. The "Deel Card" and "Deel Advance" features are excellent.

Minpunten:

It would be nice to have your contracts information in the same page where you see all your contracts listed (as an expandable module instead of move to another URL).

Reactie Deel

12 maanden geleden

Hello Javier, Thank you very much for your glowing review, we're happy to hear how you feel about our product and the services we provide! We're always doing our best to expand on our product and this feedback you shared on having your contracts' information all be in the same page as an expandable module is truly appreciated. This has been shared with our team to look into it for a possible future update. You can always count on us to exceed your expectations and thank you for choosing Deel! Best, Deel Team

Magnus
HR Director in Noorwegen
Internet, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Modern HR tool to ease remote hires

4,0 vorig jaar

Opmerkingen: We have been a Deel customer for several years, and are overall very happy with the experience. It has made it easier for us to grow in markets were we do not have entities or benefits.

Pluspunten:

I truly like the EOR model of Deel. We have started using this feature more extensively and it has been a success for our ability to hire candidates remotely. We also use the contractor feature that is helpful to us as well, and is a cheaper option.

Minpunten:

A company that grows changes a lot, and we have had quite a few CSMs over the years we have used Deel. Making building a relationship a bit harder.

Zoltan
Technical Writer in Hongarije
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Using Deel for 3 years

5,0 2 maanden geleden

Pluspunten:

I love the ease of use - everything is straightforward and well documented. I manage my contracts, days off, and get paid through Deel. It's a rare thing in software, but I never really second guess any action I have to do within this platform, as the actions and their outcomes are always pretty obvious. Also shout out to their Support team! They are fast, precise, and do not mind dumb questions.

Minpunten:

I'd love to use a mobile app, but Deel only has a web application.

Reactie Deel

2 maanden geleden

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback! Our Deel App is in a building process - stay tuned!

Alexys
Senior Software Engineer in Colombia
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very useful and practical

4,0 3 weken geleden Nieuw

Opmerkingen: I love the way like I can get my payments from my clients.

Pluspunten:

I love the Debit Cards (virtual and phisical)

Minpunten:

There are not a way to get a real time notification for payments via debit card

Reactie Deel

2 weken geleden

Hi Alexys, We truly appreciate your review in Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Best, Deel

Adrian
DevOps Engineer in Paraguay
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

deel empowers international remote workers

5,0 2 maanden geleden

Opmerkingen: Very satisfied, fair exchange rates and transfer fees, easy to use interface, apparently good security practices. Good benefits. Good variety of withdrawal methods

Pluspunten:

one of the few platforms where I can get payments for international remote work in Paraguay without absurd banking fees and with fair exchange rates. Their virtual card is pretty useful too. The advance payment feature is neat although I haven't needed it yet.

Minpunten:

unfortunately they don't ship physical cards to my country and not many business accept their virtual card in my country, but the card is not the main point of this service anyways and it's likely not their fault. Also it seems they don't update that often (if at all) their information on available banks for my country, I wanted to use a bank here that's pretty young but it's not listed. Furthermore they don't support USD payments through a local bank transfer in my country only through swift which is more expensive.

Reactie Deel

2 maanden geleden

Thank you for the amazing review! We're happy Deel empowers your remote work in Paraguay. We hear you on the physical cards and USD bank transfers. Our team's constantly working to improve and your feedback helps prioritize future features! We're also investigating keeping our bank info more up-to-date. For any questions, reach out to our support team! Thanks again for choosing Deel!

Lexa
Team Success Manager in Costa Rica
Consumentendiensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great options for remote jobs

4,0 11 maanden geleden

Pluspunten:

Easy access to withdrawing money. The option to make quick deposits direct to the card was great, but the fact that it still has additional fees is inconvenient and adds up if you're aren't the type to make one big withdraw and if you do so the fee is still high

Minpunten:

Additional fees for each withdraw that is made. Maybe it can be an option to only charge fees after 2 or 3 withdraws. In my case I make small withdrawals and by the month it adds up.

Reactie Deel

11 maanden geleden

Hello there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! We're constantly working to improve our service and hope to exceed your expectations in the future. Best regards, The Deel Team

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Bad on all fronts

1,0 2 jaar geleden

Opmerkingen: Nothing short of bad, a road full of hiccups and disaster.
it was so bad that <2 months in we started looking at switching to another provider.

Pluspunten:

1. it allows you to hire and pay remote employees in a long list of countries and comply with the local laws 2. the onboarding uploading screen of the documents needed is fairly straightforward

Minpunten:

1. the admin has no clue where each one of his onboarding employees is at in that stage (if they have finished it , if there are bottlenecks 2. the UI is nothing short of a disaster - in order for you to try and find things like trying to resubmit expenses you need to click on your contract instead of actually have a dedicated expenses section. it feels that it was built as an after-thought 3. we've switched from another similar tool where we thought wasn't great but Deel is a freefall (it took me to get the actual counter contract once I've signed mine digitally a week, they aren't really aware of the local legal or much of the regulations so their support isn't really helpful and disconnected form your customer success. 4. we've been on the phone with them daily for over 6 weeks now past the onboarding to try and solve so many hiccups including miscalculations from their end of payments, lack of benefit enrollment

Hardik
Senior software Engineer in India
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My experience of Deel

4,0 2 maanden geleden

Pluspunten:

It's really easy to use and highly trusted platform that I have used It is solving really a big problem which I have faced with a very good and interactive UI

Minpunten:

Sometimes the transactions section makes me little confused between different type of transaction

Reactie Deel

2 maanden geleden

We appreciate the kind words about our platform's ease of use and security. We're always working to improve clarity, so your feedback about the transactions section is valuable. Please schedule a quick call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2 so we can personally ensure your experience is nothing short of perfect. Our team will look into ways to make it more user-friendly. Glad Deel could solve a problem for you!

Marián
Marián
Payroll & Benefits Coordinator in Argentinië
Geverifieerde LinkedIn-gebruiker
E-learning, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Payroll & Benefits Coordinator

5,0 10 maanden geleden

Opmerkingen: Great!

Pluspunten:

I love that everything is in one place. It's user-friendly, and all the contractors always agree with it; they have no problems, and I have never received a complaint about the platform

Minpunten:

I would improve the reporting part, making it more customizable

Reactie Deel

10 maanden geleden

Hey there, We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future! Best, Deel Team

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great app for freelancer's contracts

5,0 2 maanden geleden

Opmerkingen: It's been exceptional so far to be honest.

Pluspunten:

The thing that I like the most about Deel is to be able to manage contracts with ease.

Minpunten:

The think that I like the least is the rates for withdrawals.

Reactie Deel

2 maanden geleden

Hi there, Thank you for taking the time to share your feedback on Capterra! We're grateful for your review. Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further. If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here https://cal.com/team/deel-support-team/reviews-complaints-g2 anytime. We're here to help. We'd love to turn your great experience into a perfect one by addressing any concerns you might have. Appreciatively, Deel Team

TOOFAN SINGH
Frontend Developer in India
Geverifieerde LinkedIn-gebruiker
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Deel payroll platfrom

5,0 2 maanden geleden Nieuw

Opmerkingen: Deel is a robust solution for companies with remote teams, offering comprehensive tools for managing payments and ensuring compliance across various jurisdictions. Its ability to automate and simplify payroll processes makes it a valuable asset for growing businesses aiming to expand their global workforce.

Pluspunten:

Deel is a robust solution for companies with remote teams, offering comprehensive tools for managing payments and ensuring compliance across various jurisdictions. Its ability to automate and simplify payroll processes makes it a valuable asset for growing businesses aiming to expand their global workforce.

Minpunten:

hile the interface is user-friendly, some users may require time to fully understand and utilize all features effectively.

Reactie Deel

2 maanden geleden

Hi Singh, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team