Jira reviews

Prima gebruiksvriendelijke software voor Warmteservice

Opmerkingen: Ik ben een tevreden gebruiker van jira. Ik werk inmiddels al een aantal jaar met deze software en heb daardoor een goed overzicht van werkzaamheden die aan mij worden toegewezen en wat er met welke prioriteit gedaan moet worden.

Pluspunten:

Het fijne aan de software is dat je een prima overzicht hebt van de taken die er aan jouw profiel hangen. Je kunt hierdoor makkelijk prioriteiten stellen. Daarnaast is het fijn dat je met meerdere tegelijkertijd in een project kunt werken en altijd de laatste bestanden kunt gebruiken zodat iedereen altijd met hetzelfde bestand kan werken.

Minpunten:

Het dashboard op de homepage komt wel wat rommelig over. Je moet goed kijken wat er in welke kolom staat.

JIRA in startup environment

Opmerkingen: Iqö using JIRA on a daily basis with all the teams. It is allowing us to see the workload of shared resources like technicians, software, design etc. that we have in between different teams and that are more difficult to handle in term of resource management. It is also allowing us to show the plan and the next steps of our company in it as much as handle the progress of our program. We also try to handle the problems in it like ITticket probleö or progrqö probleö to be solved coming from our team.

Pluspunten:

It is a really easy tool, you can understand it quickly and most of the features can be handled very quickly without any major training, I would say that even by yourself with a bit of time of discovery, you can almost find everything needed. And this is a really interesting tool in the agile environment and as a team working tool.

Minpunten:

We need to have a clear direction and a bit of rigor if we want this tool to be powerful, things can become quickly useless if everyone does whatever they want in it. Maybe the KPI side of this tool is a bit more complicated and sometimes too difficult to handle properly.

Great Task Management Tool

Pluspunten:

So easy to learn and to use. The user interface has great features thus making it easy to navigate through.

Minpunten:

So far I have nothing bad to talk about Jira

Overwogen alternatieven: Trello en Asana

Redenen om voor Jira te kiezen: ClickUp was a bit expensive than Jira and thus making me switch.

Overgestapt van: ClickUp

Redenen om over te stappen op Jira: I was given a discount when purchasing Jira.

Jir-alright

Pluspunten:

The ease of sharing projects with coworkers.

Minpunten:

The cost compared to the last software my office used.

Jira Service Desk Management for HR

Opmerkingen: Very positive implementing and using Jira Service Desk Management as a Case Management and Queries Inbox solution. Quick implementation and adaptive enough to allow for continuous development and improvements to our workflows. With technical resource within the HR function, little to no IT support was required to build or roll out the platform.

Pluspunten:

Jira (Service Desk Management) is incredibly durable and customisable. The system can be designed around internal processes and workflows in order to produce a platform bespoke to requirements. It also integrates very well with a large range of other platforms and services.

Minpunten:

Some of the build and design can be tricky and on occasion due to confusing navigation of the administrative menus and options, especially if your HR function lacks a technical resource or support from IT function.

Overwogen alternatieven: ServiceNow en Zendesk Suite

Redenen om over te stappen op Jira: Better value for money, easier build and implementation for non-technical resource.

Increase Business Productivity!

Opmerkingen: Excellent, it really helps us save time in coordination tasks.

Pluspunten:

The ability to coordinate all teams towards a common objetive / output.

Minpunten:

It can be a touch complicated for non tecnical people, but its getting way more friendly in UX

Jira helps get tasks done!

Opmerkingen: Overall, I enjoy my experience with JIRA. We use it for internal and external requests. I like that you can input informative data which helps with future search.

Pluspunten:

I like the ticketing-system in Jira and that you can search by tags.

Minpunten:

I do not necessarily like the System Dashboard design.

Easy Project Management Tool 🔥

Opmerkingen: Jira is one of the best project management software in my opinion. Ut help us to save time and enhance productivity.

Pluspunten:

It's very easy to use and offers lots of robust features to manage projects effectively.

Minpunten:

As per my experience there are no any major issues with the software.

Project Management Tool

Opmerkingen: Highly integrable project management and tracking platform for ease of work and support. We can look on the raised matter , give updates to the team. Can manage and review previously open bugs , queries , projects. Easy to see multiple projects.

Pluspunten:

1. One of the best platforms to manage requests and provide updates to the team for ongoing and upcoming changes, projects, bugs, or any other raised matters. 2. Very customized dashboard and intuitive platform to use and manage. 3. Reliable and secure to the environment as well.

Minpunten:

1. The learning curve is extremely vase, I took around 7 months for me to know this platform completely. 2. It is quite expensive as well.

Everyday Go to model for Sprint Planning for Developers

Opmerkingen: It's great experience using Jira software, as a user I can say i used daily for sprint planning and giving time for many task and every day you can monitor and update the task status

Pluspunten:

Planning the sprint and dividing task with team mates based on story pointer respective of their experience in professional work. It helps in monitoring the work progress and completing the sprint on time.

Minpunten:

Everything is fine , i find all functionalities useful on jira

A great project and bug management tool

Opmerkingen: As a being part of a software organisation, we need to follow SDLC Model, Jira helps us to follow the same in our organisation

Pluspunten:

It is very easy to use and also good UI and having great user experience

Minpunten:

Price is high it is worth it because having lots of features

A fundamental tool for ticket management.

Opmerkingen: We had two experiences with Jira: one in early 2014, one in 2020.
The first one was a bit painful as it was setup by an external expert who didn't have a clear vision of our company's workflow. Meanwhile Jira changed and evolved and in 2020 we were able to set up everything on our own matching our own workflows. We've been working on in it continuosly updating it as our company grow.

Pluspunten:

One of the most complete time tracking and ticket management tools. Provides the tools to build in-depth flows that fit your own workflow and adapt it to your own changes.

Minpunten:

It requires some pre-setup thinking and adjustment to properly match your workflow. It doesn't handle multiple assignees to tasks out of the box.

Overwogen alternatieven: Trello en Asana

Redenen om voor Jira te kiezen: Trello didn't manage workflow and status changes as we expected. Now Trellos is fully integrated into Jira mixing Trello's great "to-do" lists with Jira's flow management.

Overgestapt van: Trello

Redenen om over te stappen op Jira: Jira seemed to be the most complete solution.

The project management tool for anything & everything

Opmerkingen: To me, Jira has a very intuitive user interface and can be used pretty much for everything that could be a project. I also like that "everything is an issue" setup.

Pluspunten:

Jira is the perfect project management tool for me. It has very much customization options for projects to perfectly match what I want to achieve. I like the different project types and the templates, they are useful to just get started. It also integrates perfectly in Confluence and other Atlassian products.

Minpunten:

The Web interface is a bit slow, especially when navigation much through different tasks. Although the mobile app is super clean, there are some missing features overall.

Overwogen alternatieven: GitHub, Microsoft Azure, Microsoft 365, Asana en Notion

Redenen om over te stappen op Jira: Each of these products had some missing features or was overprices for what I use. Some of them also were too complicated to setup and/ or use.

Comprehensive Project Management and Agile Tool Jira is a powerful project management tool known for its extensive customization capabilities .

Opmerkingen: Jira is highly effective for managing complex projects and workflows but may require a learning curve and careful configuration to fully leverage its capabilities.

Pluspunten:

Customization,Agile Support,Integration,Reporting and Analytics.

Minpunten:

I see that the least about jira in :Complexity, performance and high cost

Overwogen alternatieven: ClickUp en Wrike

Redenen om over te stappen op Jira: Choosing Jira over other project management tools might be preferred for several reasons:Advanced Customization,Strong Agile Support,Integration Capabilities,Scalability,Comprehensive Reporting, flexible issues tracking.

Improves productivity, but misses a few basic features to make it even better

Opmerkingen: Overall, my experience is very positive. There are minor issues and things you have to work around, depending on the use case. I worked with Jira both as a user and an admin. There were minor issues affecting productivity with both, but it's definitely net-positive even for a smaller team of 2-3 devs.

Pluspunten:

The standout features are the high level of customisability and the development integrations. I was able to set up automations based on our pipelines. We used Bitbucket from Atlassian as a version control system, so the integrations worked even better. I like that the platform is fairly friendly for smaller dev teams, too. While some features are price-locked behind higher tier plans, it's doable for small teams with lower budget, too. When you need extensions, that's also manageable because most of them are free or cheap under 10 users.

Minpunten:

I had two major problems. First on is that automations are very limited in executions on the lower tier plans. Actions like "assign on transition" should be a basic thing that's included in all plans, unlimited. Assigning tasks to the right person at the right time is crucial for lean operations. Second is that project duplication doesn't work very well. You lose some of the issue schemes, workflows, etc. At the same time, every time you create a new project, Jira creates new schemes/workflows for it - even if you use the same ones for all of your projects. That creates clutter, and to my knowledge it was impossible to set up a project template in Jira cloud. Other than that, at times, the interface can encounter bugs. That's understandable with the complexity of the product, but it's still annoying.

Streamlined Project Management with Jira

Opmerkingen: Once we got past the learning phase, Jira significantly improved our project efficiency and collaboration. I highly recommend it for teams seeking to enhance productivity.

Pluspunten:

Jira’s flexibility and customizable workflows are fantastic for tailoring project management to any team’s needs. Its integration with tools like Confluence and Bitbucket enhances collaboration, and the reporting features provide valuable insights.

Minpunten:

The initial learning curve can be steep, making it overwhelming for new users. Configuring advanced workflows might also be complex.

Works as Expected

Opmerkingen: I have been using Jira for a while and saw it evolve with time. I have also used other tools but haven't got the same experience as with Jira. It's really easy to quickly track work, go back to add more details, and customize the platform for my needs. Overall, I am happy with it.

Pluspunten:

The UI is clean and there is a lot of customization options with features like JQL, boards and projects. It's really easy to setup a project, a board, add people, and then customize the swimlanes however the team likes. This is for me a really important feature because even though we all follow agile, not everyone adopts the same principles and methodologies. Teams should be able to adapt the tool to their needs and that's a big step towards success. The reports are also ok, at least for a quick glance at the performance of a certain project (with burndown chart, velocity, etc.). I've also used the API for some automated actions, it works as expected for me.

Minpunten:

Bulk actions are quite hard to do. There are some easy actions (like moving a group of issues to a sprint) but if we try to do something more complex like closing a group of tasks as Done with a certain sub-status (ex. Cancelled, Won't Do, etc.) it's not easy for me at all. Finally, the pricing seems a bit high for smaller teams and starting companies.

Jira is AWESOME!!!

Opmerkingen: It’s a pleasure to use this tool and I get excited when I see companies using it because it I understand the efficiency it creates internally for teams.

Pluspunten:

The collaboration and transparency the tool creates inter-departmentally and cross functionally between companies is phenomenal.

Minpunten:

Would love a way to request permissions within the product. I currently need to reach out to parties outside of the platform via email when I don’t have permissions to certain documents or boards, or want to be a watcher on a ticket. It would be nice if there was an ask for permission button within the browser.

Jira FTW!!

Opmerkingen: Overall, I am very satisfied. It is the most useful tool in the Atlassian suite for my needs.

Pluspunten:

Jira is user-friendly and also it can be as deep and customizable as need be. It is the backbone of my business for ticketing, collaborating and troubleshooting across all environments.

Minpunten:

If I really have to mention cons, I would say more customizable themes. Other than that, it does the job.

Still a great product that needs to clearly define it's course.

Opmerkingen: Jira is a great project management tool that we will keep using in the foreseeable future. It has, however, a growing number of shortcomings that, if not addressed, will lead to a migration to Linear.

Pluspunten:

- Great set of functionalities. - Great automation. - Fantastic integration with other tools.

Minpunten:

- Team-managed and company-managed are an unnecessary distinction that create a lot of overhead and annoyance on the project management process. - Team-managed projects have functionalities that are not present in company-managed projects and vice-versa. - Lackluster documentation.

Project and product management in one place

Opmerkingen: Jira is an excellent tool to manage agile projects, manage team's tasks, test and log bugs etc.

Pluspunten:

Easy project management, allows collaboration, sprint management, issue tracking and reporting

Minpunten:

When moving one ticket to another project, we sometimes love some data that was available in custom fields, such as acceptance criteria. This can be found in history, but to re-add you need to reformat etc.

Jira: Robust, Iconic & Full-featured PPM

Pluspunten:

Manual workflow tends to consume a lot of time and is highly expensive to use in business processes. Jira is the main tool which I use to automate workloads such as task and project management.

Minpunten:

The errors which I was experiencing last year are no more since the vendor success team eradicated them early this year.

A good experiece with Jira as a software development management tool

Opmerkingen: I am working with Jira for more than 10 years as a software developer, mid level management and VP,
It can give clear process management feature from different hights (zoom in and zoom out)

Pluspunten:

The best thing about Jira is that the product is very (very) user friendly and easy to onboard, In addition it's highly customizable

Minpunten:

It's hard to tell what is less working in Jira, but as a platform it sometimes lacks features where you need to go to the marketplace to find the missing features and it can have an additional cost

Iconic, Robustious & Full-featured PPM Software

Pluspunten:

Jira is one of the PPM tools which I like using since it has a clean and intuitive UI/UX. It has a robust backend integration which allows me to connect with external apps from other markets such as ERP and CRM.

Minpunten:

It has been a while ever since I encountered a drawback on Jira. The best thing is how the vendor technician team rapidly fix bugs as soon as they arise.

Digital Transformation Leader

Opmerkingen: I've been working with Jira for a very long time. Its reporting and visualization capabilities are very strong, I expect its capabilities to increase with artificial intelligence-supported applications. It would be invaluable for him to give advice like assigning tasks based on the meeting or email summary, or when you need information for a meeting, Confluence has this type of information, would you like to use it? Although you find it easy to use in general, you need to work a little for detailed use.

Pluspunten:

I love Jira's scrum board management and visuals. We started to hold retrospective meetings here, especially in the last sprints. Being able to choose themes and including the discussed topics as stories in the sprint makes my job easier. Its filters are very powerful, it is especially important to create a board for your own use. Nice to save a time with jira

Minpunten:

There is no part of it that I can specifically say I didn't like. But I expect Jira to get more support from AI to make our work easier. For example: It would be great if it included an add-on to online meetings and the folder I have allowed in Outlook, listened and assigned automatic tasks to the board from my meetings and e-mails, and I could review them.