--- description: Ontdek de plus- en minpunten van Dialpad en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialpad - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Call recording software](/directory/30533/call-recording/software) > [Dialpad](/software/190976/dialpad-sell) # Dialpad Canonical: https://www.capterra.be/software/190976/dialpad-sell Pagina: 1 / 24\ Volgende: [Volgende pagina](https://www.capterra.be/software/190976/dialpad-sell?page=2) > Dialpad Sell is een effectieve verkoopkiezer die de aanlooptijd versnelt en verkopers productiever maakt met behulp van spraakintelligentietechnologie. > > Oordeel: score van **4.2/5** door 562 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dialpad? Verkooporganisaties van elke omvang die de efficiëntie van vertegenwoordigers willen verhogen en de aanlooptijden willen versnellen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.2/5** | 562 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Dialpad - **Locatie**: San Francisco, VS - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 27,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Frans, Japans - **Beschikbare landen**: Australië, Canada, Japan, Nieuw-Zeeland, Verenigd Koninkrijk, Verenigde Staten ## Functies - AI/machine learning - Agent-interface - Automated Attendant - Automatic call distribution (ACD) - Automatisch nummers kiezen - Automatische nummerkiezer - Beheer van vergaderingen - Beller-ID - Bellijstbeheer - Beoordelingsbeheer - Bestandsoverdracht - CRM - Callcenterbeheer - Campagnebeheer - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Contactenbeheer - Controle van oproepen - Dashboard - Geautomatiseerde routing - Gespreksanalyse - Goal Setting/Tracking - IVR - Integratie van computertelefonie - Intentieherkenning - Lijstbeheer - Live chatten - Mobiele toegang - Opnemen - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepscripts - PBX - Predictief kiezen - Prestatiebeheer - Prestatiemeetwaarden - Rapportage en analyse - SIP-trunking - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Spraakherkenning - Trainingsbeheer - Verwerking van natuurlijke taal (NLP) - VoIP - Voicemail - Wachtrijbeheer ... en 2 meer functies ## Integraties (59 in totaal) - Abstrakt - Alexa - AzureDesk - Bubble - Bullhorn ATS & CRM - CEIPAL ATS - CEIPAL Workforce - CRM HUB 360 - Ceipal Procurewise - Chorus - Clio - Cloze - Convin - Copper - DataGrail ... en 44 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Call recording software](https://www.capterra.be/directory/30533/call-recording/software) ## Gerelateerde categorieën - [Call recording software](https://www.capterra.be/directory/30533/call-recording/software) - [Predictive dialer software](https://www.capterra.be/directory/30597/predictive-dialer/software) - [Inside sales software](https://www.capterra.be/directory/30680/inside-sales/software) - [Sales enablement software](https://www.capterra.be/directory/30798/sales-enablement/software) - [Auto-dialer software](https://www.capterra.be/directory/30999/auto-dialer/software) ## Alternatieven 1. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (916 reviews) 2. [3CX](https://www.capterra.be/software/158704/3cx) — 4.4/5 (465 reviews) 3. [RingEX](https://www.capterra.be/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 4. [JustCall](https://www.capterra.be/software/157853/justcall) — 4.1/5 (224 reviews) 5. [Ooma Office](https://www.capterra.be/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "Dialpad is a great phone system for sales teams" — 5.0/5 > **Scott** | *8 augustus 2025* | Bankwezen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The AI-powered features, like real-time transcription and automated call summaries, save a ton of time and help me capture important details without having to take constant notes. Integrations with CRM and other tools have also made it easier to keep our sales workflow organized and efficient. > > **Minpunten**: While the AI transcription is useful, it can miss words or struggle with industry-specific terminology. > > Overall, my experience with Dialpad has been very good. The platform is easy to use, with a clean interface that makes calling, messaging, and video conferencing straightforward. Call quality is consistently clear, and I appreciate how seamlessly it works across devices - whether I’m on my laptop or phone. ----- ### "Convenient Dialer" — 5.0/5 > **Geverifieerde reviewer** | *12 augustus 2025* | Vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like how smooth and easy to use this software is. Especially their AI when they provide a summary of what happened during the call and transcripts. Sometimes, we forget what happened during the call, and through this, we can easily check what transpired during the call. > > **Minpunten**: It's not like I dislike it, but the AI voice isolation. It just automatically turns off while on a call, but it's still a huge help to reduce/remove background noises. > > So far, Dialpad is the best calling/text message software that I use. It is user-friendly, and it has everything you wish a dialer should have. ----- ### "Terrible Phone and SMS Service" — 1.0/5 > **Kevin** | *28 april 2025* | Vastgoed | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: The phone app works on iPhones, and the desktop app functions well. AI transaction feature also does a good job. > > **Minpunten**: SMS suffers from inadequate customer support. Their team shows little accountability, merely shifting responsibility to third parties instead of resolving issues directly. This lack of ownership is frustrating and undermines the overall customer experience. > > The service is unacceptable. It takes an unreasonably long time to connect to calls, and the SMS service is pathetic. You end up wasting months trying to finalize the "privacy policy" on your website, only to be left unable to send SMS messages. The constant excuse of waiting on a third party shows a blatant lack of accountability. It’s as if that "third party" exists in a realm that is completely unreachable. Don't waste your time here. ----- ### "Terrible for Solopreneurs or Basic Tier Plan" — 1.0/5 > **Nathan** | *28 januari 2026* | Marketing en reclame | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: It worked great when it worked, but ended up costing me a very large client due to the issues I experienced. > > **Minpunten**: Issues with getting my account set up correctly to begin with. SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)? The support team wouldn't help me because I didn't upgrade to a higher tier....wtf? > > Terrible platform. Terrible Support. It seemed to be fine until things were breaking and no support to back it up. ----- ### "Great except when it’s not" — 4.0/5 > **Katherine** | *9 september 2025* | Management non-profit organisaties | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: Dialpad has allowed or remote team to have some continuity with incoming calls \& texts \& made it easier to record the information covered in each communication. > > **Minpunten**: Troubleshooting issues feels slow \& ineffective, even after escalated. Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool. > > We use this for our entire team \& most team members use it on a daily basis. Outages \& dropped calls are not infrequent events \& have been hard to get resolution for despite ongoing communication with their support team. ----- Pagina: 1 / 24\ Volgende: [Volgende pagina](https://www.capterra.be/software/190976/dialpad-sell?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/190976/dialpad-sell) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens