---
description: Ontdek de plus- en minpunten van Endear en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
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title: Endear - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Retail software](/directory/20053/retail-management-systems/software) > [Endear](/software/187844/endear-outbound-retailing)

# Endear

Canonical: https://www.capterra.be/software/187844/endear-outbound-retailing

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> Endear is een CRM- en klantrelatieplatform waarmee omnichannel winkelmerken de verkoop en retentie kunnen verhogen.
> 
> Oordeel: score van **4.5/5** door 44 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Endear?

Omnichannel detailhandelaars die hun winkelactiviteiten willen moderniseren en de verkoop en retentie willen stimuleren.

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.5/5** | 44 Reviews |
| Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.2/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Endear
- **Locatie**: New York, VS
- **Opgericht**: 2016

## Commerciële context

- **Beginprijs**: US$ 350,00
- **Prijsmodel**:  (Gratis proefversie)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels, Frans, Spaans
- **Beschikbare landen**: Argentinië, Australië, Canada, Chili, Colombia, Frankrijk, Mexico, Nicaragua, Nieuw-Zeeland, Peru, Spanje, Verenigd Koninkrijk, Verenigde Staten, Zweden

## Functies

- Aanpasbare rapporten
- Aanpasbare sjablonen
- Activiteitendashboard
- CRM
- Contactenbeheer
- Dashboard
- Documenten opslaan
- E-mailbeheer
- E-mailmarketing
- Engagement bijhouden
- Gegevens importeren en exporteren
- Gegevensvisualisatie
- Interactie bijhouden
- Leads beheren
- Marketing via meerdere kanalen
- Marktplaatsintegratie
- Mobiele toegang
- Opmerkingen/notities
- Prestatiebeheer
- Rapportage en analyse
- Samenwerkingstools
- Segmentering
- Taakbeheer
- Third-Party Integrations
- Waarschuwingen/Meldingen

## Integraties (14 in totaal)

- Gorgias
- Heartland Retail
- Klaviyo
- Kustomer
- Lightspeed
- Microsoft 365
- Newstore
- Shopify
- Shopify POS
- Shopify Plus
- Square Payments
- Teamwork Commerce
- WhatsApp
- Zapier

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Retail software](https://www.capterra.be/directory/20053/retail-management-systems/software)

## Gerelateerde categorieën

- [Retail software](https://www.capterra.be/directory/20053/retail-management-systems/software)
- [Sales tracking software](https://www.capterra.be/directory/32744/sales-tracking/software)
- [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software)
- [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software)
- [Multi-channel e-commerce software](https://www.capterra.be/directory/31281/multi-channel-ecommerce/software)

## Alternatieven

1. [Zoho CRM](https://www.capterra.be/software/155928/zoho-crm) — 4.3/5 (6969 reviews)
2. [Typeform](https://www.capterra.be/software/137289/typeform) — 4.7/5 (952 reviews)
3. [Freshdesk](https://www.capterra.be/software/124981/freshdesk) — 4.5/5 (3412 reviews)
4. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1758 reviews)
5. [Zendesk Suite](https://www.capterra.be/software/164283/zendesk) — 4.4/5 (4076 reviews)

## Reviews

### "Awesome Tool" — 5.0/5

> **Thomas** | *22 mei 2020* | Voedselproductie | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I liked the ease of use and the statistical analysis
> 
> **Minpunten**: Make it easier to message 500 people at once.
> 
> Customer service was amazing\!

-----

### "JANTAMINIAU REVIEW" — 5.0/5

> **PALOMA** | *13 februari 2025* | Textiel | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Endear provides an intuitive and user-friendly interface that makes customer relationship management seamless. The integration capabilities and personalized outreach features are incredibly effective in driving sales and engagement.
> 
> **Minpunten**: While the platform is feature-rich, adding more customization options for reports would be a great enhancement.
> 
> My experience with Endear has been excellent. It has significantly improved our client interactions and helped streamline communication with our customers. The automation tools and analytics have provided valuable insights that enhanced our sales strategy. Highly recommend it for businesses looking to strengthen their customer relationships\!

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### "Needs work" — 3.0/5

> **Katia** | *13 juli 2020* | Detailhandel | Aanbevelingsscore: 3.0/10
> 
> **Pluspunten**: The thing that I find the most useful is being able to filter through hundreds of thousands of clients to target a very specific group for a specific kind of outreach
> 
> **Minpunten**: The actual messaging on this software is still pretty wonky and it would be helpful to create a messaging app to where we can keep track of our conversations in a more streamlined way instead of having to go back and forth between “awaiting response” or “recommended follow up” and the like. It’s frustrating Trying to find the conversations you already responded to actively that are not either new or recommended follow up is impossible
> 
> Overall it’s more work than it has to be. For someone that has used the CRM programs designed by retail workers and Apple developers (I used to work for Kering) I feel this isn’t anywhere near what it could be, but I’m hopeful

-----

### "Clientele magic" — 4.0/5

> **Sara** | *2 november 2025* | Detailhandel | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I love that I can take personal notes for each client\! When I write a note in my own words, I can remember my clients better, and the connection I make with them would be even more genuine and personal\!
> 
> **Minpunten**: When I’m sending a general email regarding an upcoming promotion, my understanding is that I can send to a group of 10 only at a time. It would have been easier if I could send the email to more clients at once\!
> 
> My overall experience with Ebdear is great\! I love the fact that I can have all of my clients in one place\!

-----

### "Endear Review" — 4.0/5

> **Hailey** | *12 februari 2025* | Detailhandel | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: I rally enjoy how user friendly the site is to navigate. The templates are easy to find and include in messaging, and moving from one client to the next feels seemless\!
> 
> **Minpunten**: I think the metrics on reports and dashboard could be refined a little more/ the verbage for filters could be changed to be more clear.
> 
> I use endear every day to keep in touch with clients, from adding them to my client book to updating profiles, using their information to complete new orders, and reaching out to clients who may have questions\!

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