---
description: Ontdek de plus- en minpunten van Critical Mention en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
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title: Critical Mention - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [PR-tools](/directory/10033/public-relations/software) > [Critical Mention](/software/187045/critical-mention)

# Critical Mention

Canonical: https://www.capterra.be/software/187045/critical-mention

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> Cloudgebaseerde, realtime monitoringdienst voor het volgen van tv, radio, gedrukte bronnen, online nieuws, en sociale mediaplatforms.
> 
> Oordeel: score van **4.3/5** door 13 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Critical Mention?

Wereldwijde bedrijven in public relations, marketing, merkmanagers, overheid, onderwijs en meer.

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.3/5** | 13 Reviews |
| Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews |
| Functies | 4.2/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Critical Mention
- **Locatie**: New York, VS
- **Opgericht**: 2002

## Commerciële context

- **Beginprijs**: US$ 1,00
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web
- **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Iers, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer

## Functies

- Aanpasbare rapporten
- Automatisch bijwerken
- Bewaking
- Bewaking van sociale media
- Campagnebeheer
- Concurrentieanalyse
- Contactenbeheer
- Dashboard
- Doelgroeptargeting
- Gegevensvisualisatie
- Knipselbeheer
- Media Monitoring
- Merken volgen
- Pers controleren
- Rapportage en analyse
- Real-Time Monitoring
- Real-Time Notifications
- Reputatiebeheer
- Sentimentanalyse
- Trefwoorden bijhouden
- Trefwoorden filteren
- Trendanalyse
- Visuele analyse
- Waarschuwingen/Meldingen
- Zoeken/filteren

## Integraties (2 in totaal)

- Google Analytics 360
- Slack

## Ondersteuningsopties

- E-mail/helpdesk
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [PR-tools](https://www.capterra.be/directory/10033/public-relations/software)

## Gerelateerde categorieën

- [PR-tools](https://www.capterra.be/directory/10033/public-relations/software)
- [Social media monitoring tools](https://www.capterra.be/directory/31028/social-media-monitoring/software)
- [Reputatiemanagement software](https://www.capterra.be/directory/30750/reputation-management/software)
- [Website monitoring tools](https://www.capterra.be/directory/10021/website-monitoring/software)
- [Social media monitoring tools](https://www.capterra.be/directory/33397/social-listening-tools/software)

## Alternatieven

1. [Brand24](https://www.capterra.be/software/149054/brand24) — 4.7/5 (254 reviews)
2. [Meltwater](https://www.capterra.be/software/123153/meltwater) — 4.0/5 (96 reviews)
3. [Agorapulse](https://www.capterra.be/software/123971/agorapulse) — 4.6/5 (713 reviews)
4. [Sprout Social](https://www.capterra.be/software/121447/sprout-social) — 4.4/5 (606 reviews)
5. [Mention](https://www.capterra.be/software/149705/mention) — 4.7/5 (288 reviews)

## Reviews

### "Complete mention monitoring from a single place" — 5.0/5

> **Geverifieerde reviewer** | *23 maart 2021* | Internet | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: This is the best in class mention tracking platform, we are always up to date now.
> 
> **Minpunten**: Robust software for a reasonable price, we are 100% suttisfied.

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### "Well-priced media monitoring software with a few flaws, but superb customer service" — 4.0/5

> **Scott** | *11 mei 2021* | Public relations en communicatie | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: Critical Mention incorporates all coverage, including broadcast, into easy-to-research keywords and client names. Viewing, selecting and building custom reports is very simple. The UI is intuitive and effective.
> 
> **Minpunten**: Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports. Broadcast video clips are not automatically available in HD, so while you can view and download them, they're not necessarily usable for creating internal tools such as sizzle reels.
> 
> Our experience with Critical Mention has been favorable, but with the onslaught of new and updated competitors, transitioning to a new provider is not off the table.

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### "Review" — 1.0/5

> **ASHLEY** | *24 mei 2021* | Public relations en communicatie | Aanbevelingsscore: 0.0/10
> 
> **Pluspunten**: the analytics charts in the reporting tool
> 
> **Minpunten**: didn’t have the publications i needed to monitor

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### "Critical Mention Helps Makes Our Press Even More Newsworthy" — 5.0/5

> **Stacy** | *9 juli 2019* | Marketing en reclame | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Critical Mention allows us to stay up-to-the-very-minute (literally) of media mentions of our agency and our clients.  Often when we do a PR interview, Critical Mention lets us know it is live before the reporter has had a chance to email us.  It also provides the metrics we need for clients to be able to showcase overall impressions and media value, while allowing us to remove clutter nonsense that is repetitive and not relevant for tracking needs.  We use the software more so for tracking TV coverage for clients as we do product placement for brands as part of our agency services.  Critical Mention allows us to review content without having to have a massively extensive (with heavy upkeep) monster of a DVR system in place.
> 
> **Minpunten**: The social media analytics still have some room to improve, and the maximum you can search for mentions is 60 days - so you need to stay on top of reporting and not use it for competitive research unless you have forethought to plan and download those reports on a continuous basis.
> 
> Our agency went viral - literally viral around the world - due to our ability to quickly share detailed metrics during several media outlet interviews.  The data is easy to pull, and the reports are customizable for client needs.

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### "Critical Mention Works for US" — 5.0/5

> **Tom** | *9 maart 2021* | Hoger onderwijs | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I like how I can see, edit through word play, and then save and download video clips. I also like that I can save clips/articles/etc. into separate files for sharing with our leadership team.
> 
> **Minpunten**: I wish I could figure out or have a way to block from seeing multiple postings of the same article. It's bothersome to see multiples of the same thing in my feed each day.

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## Links

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