--- description: Ontdek de plus- en minpunten van Twilio en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Twilio - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Cloud communicatie platform software](/directory/31362/cloud-communication-platform/software) > [Twilio](/software/180158/twilio-communications-platform) # Twilio Canonical: https://www.capterra.be/software/180158/twilio-communications-platform Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.capterra.be/software/180158/twilio-communications-platform?page=2) > Twilio biedt eenvoudige API's voor betalen op basis van gebruik aan bedrijven waarmee schaalbare, betrouwbare spraak- en sms-apps voor internet of mobiele apparaten gebouwd kunnen worden. > > Oordeel: score van **4.4/5** door 504 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Twilio? Bedrijven van elke omvang in meer dan 100 verschillende landen die cloudcommunicatie nodig hebben ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.4/5** | 504 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Twilio - **Locatie**: San Francisco, VS - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: US$ 0,01 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal) - **Ondersteunde talen**: Duits, Engels, Frans, Japans, Portugees, Spaans - **Beschikbare landen**: Argentinië, Australië, Brazilië, Canada, Chili, Colombia, Duitsland, Frankrijk, Hongkong SAR van China, Ierland, Israël, Japan, Mexico, Nieuw-Zeeland, Oostenrijk, Singapore, Taiwan, Verenigd Koninkrijk, Verenigde Staten, Zwitserland ## Functies - Audio/Video Conferencing - Automated Attendant - Automatic call distribution (ACD) - Beller-ID - CRM - Callcenterbeheer - Campagnebeheer - Chatbot - Chatten/messaging - Contactenbeheer - Controle van oproepen - Door gebeurtenissen geactiveerde acties - Geautomatiseerde antwoorden - Geautomatiseerde routing - Geplande berichtgeving - IVR - Integratie van computertelefonie - Invoer via telefoontoetsen - Massa-sms - Meerdere scripts - Messaging in twee richtingen - Mobiele coupons - Opnemen - Oproepen bijhouden - Oproepen opnemen - Oproepen routeren - Oproepregistratie - Oproepscripts - PBX - Personalisatie van berichten - Rapportage en analyse - Rapportage en statistieken - Realtime chatten - SIP-trunking - Spraakherkenning - Stemaanpassing - Tekst naar spraak - Third-Party Integrations - Verwerking van natuurlijke taal (NLP) - VoIP - Voicemail - Wachtrijbeheer ## Integraties (7 in totaal) - Freshdesk - Oracle Service - Salesforce Service Cloud - SugarCRM - Zapier - Zendesk Suite - Zoho CRM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Cloud communicatie platform software](https://www.capterra.be/directory/31362/cloud-communication-platform/software) ## Gerelateerde categorieën - [Cloud communicatie platform software](https://www.capterra.be/directory/31362/cloud-communication-platform/software) - [SMS-marketing software](https://www.capterra.be/directory/30842/sms-marketing/software) - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) - [IVR-software](https://www.capterra.be/directory/30231/ivr/software) - [Call recording software](https://www.capterra.be/directory/30533/call-recording/software) ## Alternatieven 1. [SlickText](https://www.capterra.be/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [EZ Texting](https://www.capterra.be/software/145848/ez-texting) — 4.5/5 (273 reviews) 3. [Omnisend](https://www.capterra.be/software/153508/omnisend) — 4.7/5 (836 reviews) 4. [Klaviyo](https://www.capterra.be/software/156699/klaviyo) — 4.6/5 (529 reviews) 5. [Mailchimp](https://www.capterra.be/software/110228/mailchimp) — 4.5/5 (17631 reviews) ## Reviews ### "Developer telephony message solution" — 4.0/5 > **Andrew** | *26 mei 2026* | Computersoftware | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: An excellent developer platform for telephony communications, cheap and relatively easy to build no-code solutions > > **Minpunten**: The console is complex and has a lot of jargon that you need to go through to get to a working solution. ----- ### "Works great for our needs\!" — 5.0/5 > **Matthew** | *29 september 2025* | Religieuze instellingen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is very comprehensive. It can do lots of things. We don't use all the features, but love knowing it can do so much when and if we do need it. > > **Minpunten**: The interface can sometimes be a bit confusing. but they have a very good help file. Every time I've tried to find something and could not, checking the help file has given me step-by-step instructions. Only once did I ever need to contact support, and they resolved my issues quickly. > > Overall it has been a very good experience. We use this with our CHMS system to text the congregation. It works well, and is relatively inexpensive. ----- ### "Excellent telephony tool" — 5.0/5 > **Suzanne** | *10 juni 2026* | Verzekeringen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Excellent Telephony system providing outbound priority disciplines to meet business needs and customer contact. Robust and dependable supporting large volumes of leads. > > **Minpunten**: Given its detailed and multi functional it takes a bit of training ing and practice to get used to all the functionalities but that’s a nice issue to have. > > Outbound customer dialler system, priorities preset to ensure call times achieved. MI to overview performance ----- ### "Powerful Tool but Could be Better" — 3.0/5 > **Eric** | *27 januari 2026* | Automotive | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Twilio has pretty broad integrations across a variety of platforms. Ubiquity is one of the great features of Twilio. > > **Minpunten**: When Twilio goes down or there are issues with a number, it is on the "user" to figure out what is broken. There is very little proactive communication. > > I integrated Twilio with a number of different products including Lightspeed EVO, Appsheets, Hubspot CRM and Ultra by Ulgebra. Twilio as I understand it now integrates directly with Hubspot. ----- ### "Best low cost call tracking with unlimited customisation" — 5.0/5 > **William** | *7 juli 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Nothing on the market compares to twilio when it comes to cost at scale. Twilio provides API access so you have full control over all your call data > > **Minpunten**: not very easy to use for those who don't have programming experience. Although can be used if a non technical person follows a step by step tutorial for your specific use case > > Twilio operates on the backend of Dialhawk which is a call tracking software I use in my marketing agency. Without Twilio I wouldn't have the tech to run my business as effectively. ----- Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.capterra.be/software/180158/twilio-communications-platform?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/180158/twilio-communications-platform) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens