--- description: Ontdek de plus- en minpunten van Dameware en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dameware - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Multifactor authenticatie](/directory/33157/multi-factor-authentication/software) > [Dameware](/software/179422/dameware-remote-support) # Dameware Canonical: https://www.capterra.be/software/179422/dameware-remote-support Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/179422/dameware-remote-support?page=2) > Gebruiksvriendelijke en betaalbare tool voor ondersteuning en IT-beheer op afstand voor Windows-, Mac- en Linux-platforms. > > Oordeel: score van **4.5/5** door 244 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dameware? Dameware-producten ondersteunen IT-professionals wereldwijd. Op basis van hun behoeften kun je kiezen tussen DRE, dat perfect is voor het MKB, of DRS, dat vaak meer geschikt is voor overheidsorganisaties. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.5/5** | 244 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SolarWinds - **Locatie**: Tulsa, VS - **Opgericht**: 1999 ## Commerciële context - **Beginprijs**: US$ 540,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Engels, Frans, Japans, Portugees, Spaans - **Beschikbare landen**: Canada, Japan, Verenigde Staten ## Functies - Beheer van supporttickets - Bestanden delen - Bestandsoverdracht - Chatten/messaging - Controle en beheer op afstand - Geautomatiseerde routing - Kennisbankbeheer - Meerdere authenticatiemethoden - Mobiele toegang - Onbeheerde toegang - Probleemoplossing - Rapportage en analyse - Realtime chatten - Scherm delen - Sessies opnemen - Ticketbeheer - Toegang en controle op afstand - Toegangsbeheer - Toegangsopties/machtigingen - Voor MSP's ## Integraties (1 in totaal) - SolarWinds Service Desk ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Multifactor authenticatie](https://www.capterra.be/directory/33157/multi-factor-authentication/software) ## Gerelateerde categorieën - [Multifactor authenticatie](https://www.capterra.be/directory/33157/multi-factor-authentication/software) - [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software) - [Remote desktop software](https://www.capterra.be/directory/31955/remote-desktop/software) - [Hulp op afstand software](https://www.capterra.be/directory/30928/remote-support/software) - [Software voor bewaking en beheer op afstand](https://www.capterra.be/directory/31715/remote-monitoring-and-management-software/software) ## Alternatieven 1. [Zoho Assist](https://www.capterra.be/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [ISL Light](https://www.capterra.be/software/146892/isl-light) — 4.7/5 (779 reviews) 3. [TeamViewer ONE](https://www.capterra.be/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [AnyDesk](https://www.capterra.be/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [Slack](https://www.capterra.be/software/135003/slack) — 4.7/5 (24046 reviews) ## Reviews ### "Dameware a powerfull IT Infrastructure, Support, Maintenance and configuration tool set." — 5.0/5 > **Leon** | *10 september 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Its ease of use, scalability and powerful functionality > > **Minpunten**: Integration with third party Service Desk software as well as remote platforms supported is limited. > > Dameware is a Powerful, comprehensive and secure IT support tool with remarkable remote connection capabilities that is easy to use and real value for money. ----- ### "Great Solution for a Simple Tasks" — 4.0/5 > **Yurii** | *1 oktober 2025* | Management non-profit organisaties | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: We used Dameware as our primary remote access tool for a few years. It was a relatively cheap solution, very user friendly and easy to train our staff on. Wake on Lan worked great\! > > **Minpunten**: This software is really great, but it has a very limited functionality, that couldn't not fulfil our needs. It's great if you need to quickly hop on a call with a user, do a thing or two, and leave. If you need to do something bigger (push scripts or apps, etc.) you'll need something else > > I was happy to use it. Had a few issues with it and customer support was responsive. It's a very easy app to for every day use - connection is happening right away. If your receive many tickets asking you to setup something on user's computer, install an app, change settings - it's great\! ----- ### "Dameware - A good Remote Desktop Control Software" — 3.0/5 > **Geverifieerde reviewer** | *20 juli 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: 1. The most significant advantage is that Dameware provides high-level protection that meets all security standards. 2. The desktop app at is extremely light and simple to set up. 3. It enables the supported end-user to authorize the request for remote access. first 4. As long as other team members are logged in, you can invite or transfer the remote control to a session. 5. It supports chat, audio, and video calls within the session, allowing for more seamless assistance. 6. It's reasonably priced since the price drops as you buy additional licenses. > > **Minpunten**: 1. The Dameware program frequently becomes stuck on the connection screen, necessitating a restart. 2. The procedure of seeking administrative rights on the client's PC is inefficient. 3. The most significant disadvantage has to be the User Interface. It's a little busy and could require a lot more work to make it simpler to navigate. 4. Their support team isn't available 24/7 to support their customers > > Since we became distributed, Dameware has provided a generally positive experience and service. It's been really beneficial for remote assistance when we can't physically go, and we're now able to help individuals across countries. It's a must-have tool for any IT professional offering remote control. ----- ### "Dameware is worth the investment." — 5.0/5 > **Misty** | *18 januari 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: When supporting a big network or if you support a bunch of different networks and users this is a good investment to keep organization easy. Ticket management and ticket dashboard are so much easier to use than other ticket systems I have seen. I can keep the ticket creator updated on every step of the ticket and prevent that extra step of reaching out to the user. > > **Minpunten**: The cost is not great but it is worth it down the road when you utilize all the functions. > > I went into this with a need-to-help communication with clients. But unknowingly this purchase has brought so much more then I thought. Asset management, ticket management, end-user tracking, remote desktop, and more. Also, the vast amount of documentation they offer is amazing. Tech support has always been \[sensitive content hidden\] on the spot as well. So it's worth the investment. ----- ### "Good remote and windows/AD administration tool" — 4.0/5 > **Reda** | *15 september 2023* | Consumentendiensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: No installation on computers before the first connection or administrative action. > > **Minpunten**: More RMM fonctions like softaware installation or windows update? > > Very good tool to help users and administrator ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/179422/dameware-remote-support?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/179422/dameware-remote-support) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens