EngageBay CRM reviews

Makkelijk in gebruik

Opmerkingen: Zeker een aanrader voor bedrijven om zelf aan de slag te gaan.

Pluspunten:

Een betaalbaar alternatief waar alle functies die je nodig hebt als marketeer inzitten. De hulp is uitstekend, als je vragen hebt dan krijg je binnen een minuut antwoord.

Minpunten:

Ik zou de landingspagina maker wat stakker willen zien. Nu kan nog wel eens dingen verschuiven omdat er geen magneet functie in zit waarmee het design in stand blijft.

A dizzying array of tools in a nice, integrated package

Opmerkingen: Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

Pluspunten:

The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.

Minpunten:

It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.

Great and affordable CRM

Opmerkingen: I think it’s a good CRM for anyone that is either starting out or budget conscious.

Pluspunten:

It’s an easy to use an affordable CRM that contains everything we need from automations to analytics and campaigns.

Minpunten:

The dashboard is probably needing a bit of improving, but aside from that it’s all pretty good

Switched from Hubspot to Engagebay

Opmerkingen: The experience was not bad, but i am not sure if i would use it again.

Pluspunten:

Pricewise is the system much cheaper than other Systems - especially if you scale. You can run more than one domains and the automation functions are good.

Minpunten:

The system is less intuitive than e.g. hubspot. more complicated to setup and use. Help is only in english and there is no real support structure. Unless a old video guided support. This taks more time to effectively use it. What i really didnt like is, the strong outreach for positive reviews. I think i got 5 messages on that...within the first week.

Incredible Engagebay

Opmerkingen: It has been an incredible experience. We transitioned to EngageBay from our previous tool, which we used for almost three years. The transition was much simpler, and there's so much more we can accomplish with EngageBay.

Pluspunten:

EngageBay has been an incredible tool for our automation needs. We've been using it for a while now, and it has so much to offer. I'm extremely happy with this tool.

Minpunten:

The landing page creation sometime is a difficult task as we have to make changes to mobile and dekstop version for all the sections.

EngageBay Review

Pluspunten:

What I liked most about EngageBay CRM is its all-in-one approach, combining sales, marketing, and customer support tools in one platform. It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups. Its user-friendly interface and affordability make it accessible for small and medium-sized businesses, and the integration capabilities enhance overall efficiency. EngageBay also has good customer support and provides value for teams looking for a cost-effective yet robust CRM solution

Minpunten:

What I liked least about EngageBay CRM is that its advanced features, such as reporting and analytics, can feel limited compared to larger CRM platforms. Some users might find the customization options restrictive, especially if they need highly tailored workflows. Additionally, there can be a bit of a learning curve when setting up automation, and the interface, while user-friendly, could benefit from more modern design elements. Depending on business needs, the scalability for larger teams may also feel constrained

A Game-Changer for Our Business

Opmerkingen: This is the best marketing CRM system I have used!

Pluspunten:

EngageBay has completely transformed the way we manage our customer relationships! As a small business, we needed an affordable CRM solution that didn’t compromise on features, and EngageBay has exceeded our expectations on all fronts. The user interface is incredibly intuitive, allowing our team to quickly learn and start using it efficiently. The ability to have all our marketing, sales, and support tools in one place is a huge time-saver. From email marketing automation to lead scoring, everything works seamlessly. The visual pipeline gives us a clear overview of our sales process, helping us stay organized and focused. What really stands out is the exceptional customer support. Whenever we’ve had questions, the EngageBay team has been prompt and helpful, ensuring that we’re maximizing the platform’s potential.

Minpunten:

There is nothing not to like about EngageBay

Great Value with Room for Small Improvements

Pluspunten:

EngageBay CRM has transformed our customer management! The all-in-one platform is user-friendly and packed with features typically found in more expensive tools. I especially love the marketing automation and seamless integration across sales and support. It’s a powerful, affordable CRM with fantastic customer support—highly recommended!

Minpunten:

EngageBay CRM is a fantastic tool overall, but the customization options could be a bit more flexible. While the interface is easy to use, a few more layout customization features would be helpful. However, the regular updates show they're always improving!

Best services

Opmerkingen: Overall, EngageBay CRM is a solid option for small to medium businesses seeking an affordable, user-friendly platform that covers marketing, sales, and customer service in one place.

Pluspunten:

EngageBay’s marketing automation is highly useful, offering email campaigns, workflows, lead scoring, and segmentation. These features help businesses nurture leads more effectively and automate repetitive tasks to save time.

Minpunten:

EngageBay CRM is generally well-regarded as a comprehensive and cost-effective customer relationship management platform, especially for small to medium-sized businesses. Its standout features include marketing automation, sales pipeline management, email marketing, customer support tools, and contact management, all integrated into a single platform.

Powerful, Affordable CRM for Small Businesses

Pluspunten:

I found EngageBay CRM to be highly intuitive and user-friendly. Its all-in-one platform provides seamless access to essential tools such as email marketing, automation, and sales pipeline management without overwhelming complexity. The pricing is also very competitive, especially for startups and small businesses. Customer support is responsive, and the platform offers good customization options for workflows and dashboards.

Minpunten:

While EngageBay offers a broad set of features, some advanced functionalities (like deep reporting and analytics) feel a bit limited compared to more premium CRMs. Additionally, integrations with third-party tools are improving, but it lacks some of the deeper native integrations that larger platforms provide. The mobile app also has room for improvement in terms of speed and usability.

A Comprehensive and Robust CRM

Pluspunten:

EngageBay's CRM integrates well with its marketing and sales module and it helps me manage my entire sales pipleline, track deals and organize customer information with an ease. It offers 360 degree contact view, pipeline visualization and task management.

Minpunten:

Although it offers excellent features but it lacks some of the advanced reporting that are essential.

This Is A Great Initial CRM For Start-Ups and Growth Phase Businesses

Opmerkingen: I have a lot of experience with Hubspot and Sales Force. I really liked the functionality of Hubspot, however the pricing for that was way to high for the current company that I work for. Engagebay delivers most of the same features, though some of the workflow is different. There is also a learning curve with any new CRM.

Pluspunten:

Engagebay does a great job with contact management, emails, and call lists at an very affordable price. It does what other of the big name CRMS do, at a fraction of the price

Minpunten:

There are some things I would like to streamline with this CRM such as putting in a contact note without having to go all the way into a contact under a note. It would be nice to be able to be able to edit a note or task from the contact list screen, rather than having to go all the way into a contact.

Good option for someone needing a cost effective all in one CRM

Opmerkingen: The onboarding and ongoing customer support is fantastic. They are available almost instantly and often will jump on a video call immediately to help.

Pluspunten:

The cost vs features is almost unmatched. No bells and whistles but a good, solid platform.

Minpunten:

You get what you pay for, it does what is needed, but does have limitations.

Positive feedback on Engagebay

Opmerkingen: The service is prompt when you have a question and it is working well at the moment for what we need.

Pluspunten:

Keeps all info in one place, easy to navigate and helpful service!

Minpunten:

Takes a bit of time to get everything all set up, but this is to be expected.

Cost Effective Marketing Solutions

Opmerkingen: The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.

Pluspunten:

Marketing multichannel with CRM integrated solution in very effective price.

Minpunten:

The lack of downloading the report options. No in deep analytics for email marketing.

Value for money

Opmerkingen: It's a good paltform at the price tag, a lot can be done to make it user friendly and reduce redundancy

Pluspunten:

It is affordable, offers more than competitiors at that price range.

Minpunten:

not user friendly. Can't design emails for campaigns on the go, can't include existing email campaigns in workflows.

Must have CRM tool for big or small organization.

Opmerkingen: Overall, this tool is easy to implement and use and thanks to their support team which is avl 24/7 to help us. I used the tool during my internship, then I suggested the same to my current organization and hence, that's how we implemented it and now our whole team is using it and loving it.

Pluspunten:

1. It's collaborative working environment is so easy to implement and adapt. 2. We don't have to worry about losing our data anymore as all the data is now stored on the cloud. 3. Their server never gets down so our team works any time of the day they want. 4. According to the price, this is the best CRM with all the relevant features as compared to the other alternatives in the market.

Minpunten:

The users might get lost during their initial days of using this due to their vast featuers but their resource modules are so helpful that they helps them to get back on track. Also, their support team was always there to help us when we got lost using the tool or had any doubts.

Engagebay's Support Chat: Reliable and Efficient

Opmerkingen: Despite this, I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service. Their dedication to helping users navigate the platform more than makes up for its current limitations.

Pluspunten:

I've been using Engagebay for our email automation since last year, and their support chat has been incredibly helpful throughout. Every time I've had an issue or needed assistance, the support team responded promptly and provided clear, effective solutions. They have been a great help in ensuring our campaigns run smoothly, and their professionalism and expertise are truly commendable. I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service.

Minpunten:

However, one area where Engagebay could improve is in its automation capabilities. While it covers most basic requirements effectively, there are limitations when it comes to more advanced automation needs. Some specific automation features and customization options are either missing or not as robust as we would like.

Engagebay = A cracked-egg turned phoenix!

Pluspunten:

Simply put, the ease of use is remarkable for people relatively "new" to this sort of thing

Minpunten:

A con i have to mention is not really about EB but about the "cons" shown on this page, 4 of which have already been addressed and fixed by Engagebay (and work *remarkably* well as a matter of fact!) — So anyone reading this, don't be put off by the cons mentioned without doing some due research on the brand spanking new features Engagebay now has.

Enagagbay good tool

Pluspunten:

The intuitive interface makes navigation a breeze. EngageBay's CRM is robust yet easy to use. I appreciate how it streamlines my workflow. Overall, it's a powerful tool for boosting productivity.

Minpunten:

"The mobile app could use some improvement. Occasionally, I encounter minor bugs. Customization options are somewhat limited. Integration with certain platforms can be smoother.

Best CRM for Sales & Marketing with fantastic customer support

Pluspunten:

It offers an excellent way to manage the contacts, companies and deals. One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other. It is reliable and offers automations to automate most of the tasks.

Minpunten:

Initially I had some issues while importing deals as it is a bit tricky but their customer support helped me with the import and from that time I had no such issues.

EngageBay Userbility

Pluspunten:

Email marketing, social media integration and automated publishing are a must have for my company

Minpunten:

Customer services need to be more available and timely in responding to clients

User-Friendly Interface with Room for Customization

Opmerkingen: My overall experience with EngageBay CRM has been positive. The user-friendly interface and robust features have streamlined our workflow and enhanced our productivity. While there are areas for improvement, such as additional customization options, the platform has provided significant value to our business operations.

Pluspunten:

The aspect of EngageBay CRM that I found most appealing is its intuitive user interface. It's incredibly user-friendly and easy to navigate, which has made managing contacts and tasks much more efficient for me.

Minpunten:

One aspect of EngageBay CRM that I found less satisfactory is the limited customization options for certain features. While it's generally user-friendly, there are areas where I wish I could tailor the functionality more to fit our specific needs.

EngageBay CRM Review: User-Friendly and Supportive

Pluspunten:

I recently started using EngageBay CRM for sales, and I’m pleased with its simplicity and user-friendly interface. Whenever I have questions or concerns, the support team responds promptly and helpfully.

Minpunten:

As a new user, I’m still exploring all the features. So far, I’d rate it 4 stars. I plan to update my review after spending more time with the CRM and getting to know its capabilities better.

Very pleased

Pluspunten:

Good value and customer service. I'm impressed.

Minpunten:

Nothing to add here. I don't have any complaints.