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Vectera reviews

4,8 (104) Schrijf een review! België Lokaal product

Over Vectera

Geïntegreerde planning en videovergaderingen gemaakt voor online coaching- en studiebegeleidingsessies.

Meer informatie over Vectera

Pluspunten:

My favorite thing initially about this software was its low cost per entry.

Minpunten:

Currently if I scroll up, my student will be 'forced' to scroll up as well. I cannot mark while they are doing the next question.

Beoordelingen van Vectera

Gemiddelde score

Gebruiksgemak
4,8
Klantenservice
4,9
Functies
4,7
Waar voor je geld
4,9

Waarschijnlijkheid van aanbeveling

9,5/10

Vectera heeft een totaalscore van 4,8 van 5 sterren op basis van 104 gebruikersreviews op Capterra.

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Reviews filteren (104)

Adrian
Adrian
Founder in VK
Geverifieerde LinkedIn-gebruiker
Professionele training en coaching, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great addition to my business

5,0 4 jaar geleden

Opmerkingen: As mentioned before I have been using Vectera for over a year now and have seen the product develop and improve in that time. It is a great team behind it, always helpful and willing to listen to ways of developing the product.

Pluspunten:

I have been using Vectera for over a year now, and found it great for video calls. It is browser based, so no more forcing people to download client software, it is stable and the picture quality is great. You can easily record calls, and the recording is available almost instantly, rather than having to wait for it to 'process...zzzz' before you can use it. The ability to have perpetual rooms to use with clients is great too, you can upload files, use whiteboards etc and they are there ready for the next call with them. No more playing 'hunt today's link' either, for regular calls you use the same link. Built in scheduling is another great feature, along with being able to take payments at the point of booking too. The support (when needed) has been great too, fast and helpful. Not that I have needed it often, but great to know it is there if you do!

Minpunten:

None so far in general use. There are limited integrations which may be an issue for some, but for me it integrates with my CRM so not a big issue.

James
Publisher in VS
Online media, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Great Business or Personal Tool

5,0 5 jaar geleden

Opmerkingen: I enjoyed the ease of use and the white boards. I have seen a lot of software like this, but none of them had this feature to draw on a white board, then have that saved for the next time you log into the meeting room with the same client. We used this for several hours in just one meeting alone, and it worked great. I also like being able to record the meetings and download them, which opens up the uses for this software. I have considered using it for my You Tube videos when I have a guest or my Mythic Writer or On The Town Common podcast.

Pluspunten:

I love how easy it was to set up and use. From setting things up on my end to inviting others on the call and holding the call, I did it all with almost no reading of directions. The drawing tools were fun and useful and really added to the experience of a business meeting. I also used it to make holiday calls to family and it was much better than using zoom.

Minpunten:

I would like to see the ability to have more than 6 people in the meeting room and on camera. It did freeze up once, but that could have been Xfinity's fault, not sure. This would translate well to a webinar tool or training tool if it could handle even 100 users. I realize that was not the intent of program however, and the majority of the time, most business meetings usually feature less than 6 people, though I have been in meetings with over20 people before, so increasing the capacity should be a top priority. I understand you can get about 15 or so on this with audio only, but the video aspect was selling point for me. Also, it would be nice to see the storage capacity for each account level at least tripled, as recording video and saving meeting rooms is a feature that sets Vectera apart.

Reactie Vectera

5 jaar geleden

Hi James, Thanks for the great review. Glad to hear that you like the whiteboard feature in the meeting rooms! Bigger group meetings are definitely on our roadmap. Happy meetings :)

Vickie
Web Dev/designer in VS
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great alternative to Zoom

4,0 4 jaar geleden

Opmerkingen: I almost went to zoom a while back, until I tried Vectera. Overall experience is very positive and I have two clients ask me about it because they really like how easy it was to access. It has made a huge difference in my business before covid, now that everything is remote, it's a blessing to have. Support gets right back to me if I have questions and not with just canned here's the documentation answer. I like how they focus on continuous improvements as well.

Pluspunten:

Besides the great customer service, it's VERY easy for clients to access the meeting room. Cobrowse is amazing for training and tech support. Really like the scheduler and being able to white label the url. Makes my small business look more professional.

Minpunten:

Once in a while a caller will drop off. The background blur takes too much resource.

Nathan
CEO in VS
Human Resources, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

A definite video conferencing gamechanger!

5,0 5 jaar geleden

Opmerkingen: I am an executive business coach and Vectera has made a difference to my business. Any difficulty I have had with it was promptly resolved by the software's team. My clients love it and I see myself using it for a long time.

Pluspunten:

Its ease of use. I am not a "techy" and I find it extremely intuitive and appealing to use. I can set up a meeting in literally seconds. My clients have also expressed to me how easy the software is to use.The private meeting rooms with all of their tools are outstanding and you can seamlessly pick up on meetings on returning to them. The video and sound quality are exceptionally good. I had to contact customer support on a few occasions and every time I was blown away by their responsiveness and willingness to help.

Minpunten:

At this time I will say that I have not been given the opportunity to dislike anything about Vectera. Whenever I had an issue it was promptly responded to. Their R&D team are mind readers and stay ahead of the curve by anticipating and resolving potential problems.

Reactie Vectera

5 jaar geleden

Hi Nathan, Thank you for this wonderful review! Ease of use, R&D and customer support are very important to us, so we are happy to read this in your review. You can contact us if you have any questions or requests. Happy meetings :)

Roger
Owner in VS
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Quick and easy

5,0 5 jaar geleden

Opmerkingen: Besides ease of use and cost, they are very responsive with communication. I shy away from software that provides poor support as I don't have time in my busy day to track down solutions to issues or search Google for answers on a bulletin board. The Vectera team replies right away with any questions I have.

Pluspunten:

I do "on the fly" support meetings with my clients all day. I have used two other web collaboration services prior to Vectera. Neither of them directly served my needs as they were bloated with too many features, too difficult for my clients to get on the meetings and too expensive. I was looking for software that would be quick and easy to use both for myself and my clients. Vectera was just what I was looking for. Each client gets their own "meeting room" and I have my own custom domain with their address in it to share with them. The client simply bookmarks their custom address and they can join me very and easily.

Minpunten:

The software is still in its "growing stages" and has a couple of quirks, none that cause me to give it a critical review. I live on Firefox all day and discovered that Vectera works best on Chrome. I believe they are working on making Firefox so it works as well as Chrome does.

JONATHON
Creative Director/Owner in VS
Grafisch ontwerp, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Vectera - Powerful Meeting Capabilities for Small Virtual Group Meetings

5,0 5 jaar geleden

Opmerkingen: Generally, my experience has been very positive so far after using Vectera for several months. The video quality on the client end has been smooth and glitch-free. I've received no complaints or concerns from clients so far. My end goal was to find a dependable, low-cost virtual meeting service that I could connect with clients and hold small group meetings to discuss projects. So far that has worked out satisfactorily.

Pluspunten:

My favorite thing initially about this software was its low cost per entry. It was very easy to register and activate my account. I decided to try out the software via an App Sumo lifetime deal to keep my business costs down.

Minpunten:

I wish the room sizes could hold just a few more people. They are generally best for up to 6 people. I also wish the video recording was more than 15 frames/per second for the lower tiers of service.

Hannah
Account Manager in België
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great for long distance meetings with clients

5,0 5 jaar geleden

Opmerkingen: You don't lose any time by driving to clients.

Pluspunten:

User friendly and very easy to use with clients who live far away Clients can easily schedule meetings which autocreates meeting rooms. There are no downloads needed, everything is browser based. The meeting rooms are persistent, if I want to make another appointment with the same client, we just continue where we left last time.

Minpunten:

Overview of the scheduled appointments in the dashboard, this would be very convenient.

Reactie Vectera

5 jaar geleden

Hi Hannah, Thank you for your wonderful review! That's some great feedback! The overview of scheduled appointments in the dashboard is currently in development. It will be available very soon! Happy meetings!

Aaron
COO in VK
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Great video conference software!

5,0 5 jaar geleden

Opmerkingen: Great product! We use it everyday and it has helped us to maintain great relationships with our clients.

Pluspunten:

Easiness to create and start a meeting room.

Minpunten:

Interface it's a bit outdated and connection is not always good.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Online media, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Simple and Efficient

5,0 4 jaar geleden

Opmerkingen: Excellent for meetings, PERMANENT MEETINGS.. This is really powerful because you can track progress, and meeting participants can continue to collaborate, add, edit to what is being brought to the meeting.

Pluspunten:

Vectera handles very easily, like a good car. I had some issues at first, but they were due to my browser. Customer service was impeccable. When we use a service and product that works, like Vectera, this means peace of mind. Invaluable.

Minpunten:

My only "con" is the limited number of calendars integrating - Google, Outlook, iCal. It would be great if that option had a wider range with smaller but just as efficient companies providing a calendar/schedule type of service.

Shannon Simone
Shannon Simone
CEO in VS
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Vectera is a must have for coaches

4,0 3 jaar geleden

Opmerkingen: I love the features and continued improvement and growth of this product so I will continue using it and look forward to more stability for video calls in the near future.

Pluspunten:

Vectera allows for online scheduling integration. Each of my clients has their own private room which can be branded with ease. The sessions can also be recorded for future reflection and to share with clients.

Minpunten:

The software keeps improving. The biggest fix that needs continual improvement is the call quality. I have had several times where it has frozen and we had to resume on zoom which was a bit embarrassing.

William
Owner in VS
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Pleasantly surprised at how good this is

5,0 5 jaar geleden

Opmerkingen: Pleasantly surprised at how good this is. At first I thought it was just another scheduling platform, but Vectera has turned out to be so much more. And I'm not talking about features so much as details. Sure, you'll see similar features across other platforms, but the development team behind Vectera seems to listen to their users, and they have excellent customer support and release fantastic features that has won my loyalty as a customer.

Pluspunten:

- DEDICATED Room per visitor!!! This means your chat history, files, and whiteboards can persist through many meetings with the same person. Perfect for online consulting or client meetings. - Custom domain and design for online meeting rooms (custom landing page before user joins too!). This helps me look even more professional with a customized appearance and URL while meeting with clients. - P2P video connection - no 3rd party servers that my data flows through. - Works in browser - no need to download software - Clean and simple scheduling options for users. While I've used many other scheduling services, Vectera does it right by keeping it clean and simple - Team management - Easily record and download sessions - Shared whiteboard and co-browsing optoins - "Private Notes" option so users can jot down notes during the call that only they can see - "Presenter mode" so that only one person can control the screen (if needed) - Create "open" rooms where anybody can join, or keep the default "locked" option so users have to knock and be accepted before joining

Minpunten:

- P2P data transfer means a limited number of people can join. If you consistently have meetings that involve 6 or more people at the same time, then Vectera might not be a good fit. But if you mostly do meetings with 1-5 people then you'll be fine - Vectera is still fairly new. Though I have to say they do a great job with the features and roadmap - adding just the right features without adding bloat (get's hard to do when everybody is requesting every feature under the sun - how do you decide what do build first?) They do a good job adding the right features at the right time, but it's pretty - I tried do Pair Program with a buddy using the co-browsing feature on HackerRank.com and the in-browser code editor didn't like us while co-browsing. It would randomly mess up the code in the window

Kendrick
Tutor in Singapore
Schoolleiding, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Personal Experience with Vectera

5,0 4 jaar geleden

Opmerkingen: I used Skype + paint + Google Drive for lesson in the past. With the use of Vectera, my students and I simply open a browser and we can complete everything within the browser.

Pluspunten:

The ease of selecting the tools to use, while being able to customize the size of text and line thickness is very easy to use. Whiteboard can be fit an expanded page, or you can also add more pages, which can then be saved into one pdf without the use of pdf converter. Having the ease to key in math tools makes it even more wonderful to use! Liking the co-browse function which most virtual rooms only offer screenshare which limits the other parties' engagement in the virtual room. Able to record the virtual room and save in local drive for free. Some will require payment which discouraged me from using them.

Minpunten:

Syncing of things keyed in can be slow, probably due to free trial when everyone is using it, thus causing a lag in syncing of things keyed and drawn. the lack of shapes to draw. will be useful if the formula tool can allow multiple line input as well. Chinese characters when typed in vectera looks perfect. But when downloaded and saved as pdf, the words stacked together. Worked fine when I was using it at the start. But nearing the end of free trial, this bug appeared and thus all of my worksheets are still in Vectera waiting to be downloaded. Still waiting for the bug to be fixed. Will be good to allow unsync of room so that we can split up and go to different whiteboards to do our task if necessary. Currently if I scroll up, my student will be 'forced' to scroll up as well. I cannot mark while they are doing the next question.

Natalie
Medical marketing consultant in Canada
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Professional and excellent customer service

5,0 5 jaar geleden

Opmerkingen: Most of my clients are out of town. My job is to create content that meets their needs, or their clients' needs. Without needing to spend any time printing materials and then driving to a meeting, sometimes taking a flight, I just set up a videoconference and prepare the documents that I want to show to them. We both can highlight sections of the work that needs updating. Vectera provides a means of clear communication without the need to meet face-to-face, which takes a lot of time out of one's day.

Pluspunten:

The learning curve for Vectera is fairly easy and intuitive. It allows me to send a link to my clients and we can have a remote meeting and get everything that we would have gotten done if we were face-to-face. The customer service is very impressive. Whenever I ask a question, I get a detailed response within a few hours. Updates are being rolled out regularly so the app continues to improve.

Minpunten:

This is not a big deal to me because I was already equipped, but somebody buying this app would need to acquire a headset with mic and a quality camera (because webcams do not do a great job).

Reactie Vectera

5 jaar geleden

Hi Natalie, Thanks for this wonderful review :) Very nice from you to highlight the customer service. We do our best to respond a.s.a.p. in the best way we can. Happy meetings :)

Lieven
Account manager in België
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Flawless overall experience - cobrowsing is superhandy

5,0 6 jaar geleden

Opmerkingen: Main benefit is easy of use, superlight footprint on my system and allows me to sort out problems really quickly with my clients.

Pluspunten:

True 1 click start - no downloads - superhandy for my clients. All communication with the client is stored in the virtual rooms - which is very handy. I have weekly follow up meetings and we write meeting minutes for each meeting. These are stored in rooms per client -> super handy. We often need to help out a client - the cobrowsing is very handy for that - it reduces the need for having a seperate teamviewer license.

Minpunten:

The interface has been revamped quite a lot - that is a good thing, but over the years it took me some time to adapt.

Mira
Mira
Sparringpartner for freelancers & entrepreneurs in Nederland
Geverifieerde LinkedIn-gebruiker
Directiekantoor, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Vectera makes my life easier

5,0 5 jaar geleden

Opmerkingen: Instead of using 2 systems (Zoom and Calendly) I now have all in one ánd it looks much better than the other two tools.

Pluspunten:

The personal approach and personal look and feel of my own online space. I can online meet my team and clients in a whole new personal way, I love it!

Minpunten:

I needed my website guy to make the space really personal (I am not that technical ;-))

Sriranga
Owner in India
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Extremely easy to use and powerful tool for Small agencies and Solopreneurs.

5,0 5 jaar geleden

Opmerkingen: I'am a freelancer and have my own digital agency. I usually do have 1-on-1 meetings with my clients using the Whatsapp, Zoom or Skype. Now vectera has become my default meeting room, and my clients love it! What I like most about it is the perpetual meeting rooms and not having to install any software in order to use it (at most you may have to install a Chrome extension to record the meetings). If you have 1-on-1 meetings or like working with small groups of five people online, this is a perfect tool to use. If you are used to one of the big online meeting platforms, then Vectera will surprise you with its features!
- The documents and materials you bring to a meeting will stay there.
- The whiteboard feature and the simple drawing and text tools work well.
- The meeting room and URL stay the same, so you don't have to remember or recreate the URL every time.
- Most importantly, Clients don't need to install anything. No registration and no mess.
This is a complete no-brainer and really Easy to use for small agencies and solopreneurs such as coaches, counselors, and consultants.

Pluspunten:

Very straight forward, easy to use. No needed to download / install anything. Easy for the (often non-technical) clients to share -their- desktop. The whiteboard feature and the simple drawing and text tools work well. A big time saver.

Minpunten:

Haven't come across anything yet in my limited experience.

Geraldine
Account Manager in België
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Vectera is extremely user-friendly

5,0 6 jaar geleden

Opmerkingen: I like the fact that the meeting room participants don’t need to have an account to join the meeting room. They enter their name, you grant them access to the meeting room and that’s it! Very handy!

Pluspunten:

Extensive API No account signup needed for participants Very supportive team

Minpunten:

Video tile could maybe be a little bigger

Vinh
CEO/Owner in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great smooth and intuitive meeting software!!! Replaced Zoom with it!

5,0 5 jaar geleden

Opmerkingen: very good

Pluspunten:

It accomplishes its main function very well. Provides an easy interface for new users, works straight out of the box. Powerful but not too complicated

Minpunten:

still improving and needs time to catch up to established brands

KLAAR
Kinderpsycholoog in België
Geestelijke gezondheidszorg, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

With vectera the kids and families in my practice 'survived' Corona

4,0 4 jaar geleden

Opmerkingen: As a child psychologist, Vectera gave me the perfect solution so I could still interact with and support the kids and families who suffered and weren't able to come to the practice because of the lockdown due to Covid

Pluspunten:

Privacy-guarantee Interactive: easy to 'play' and interact with children because they're used to online tools and adapt very easy

Minpunten:

None. Everything went well. Maybe sometimes the connection wasn't stable.

Reactie Vectera

4 jaar geleden

Hi Klaar, Thank you for the great review! We're happy to hear that we were able to offer the perfect solution to continue your sessions with children during Covid-19. If you have any questions or suggestions, you can always contact us ! Happy meetings :)

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Administratie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A better way to meet

4,0 5 jaar geleden

Opmerkingen: I am scheduling meetings with my clients , and meeting online. It works well because there is app.. no download.. that drives clients crazy having to install. Just have a link for them is gold.

Pluspunten:

Vectera offers the individual virtual rooms. While I first didn't understand this, it has worked out well to have a meeting room where I can leave 'stuff' and come back to it during the next meeting.

Minpunten:

When I schedule a meeting with a client, I cannot schedule a specific room... do this as a second step. Now, it could well be possible to do this, I just haven't taken the time to figure out if it is possible.

Daisy
Daisy
Partner Manager in België
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Started with a free discovery during COVID and best

5,0 3 jaar geleden

Pluspunten:

They are approachable for product feedback. Think eco-system as well. Communicate enough but not too much about the product and company.

Minpunten:

That it overwrite my Meeting title when choosing vectera meeting afterwards (title is the 1st thing you enter when adding a meeting) but they fixed it!

Annelies
Annelies
Accountant in België
Geverifieerde LinkedIn-gebruiker
Administratie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great tool for a great price

5,0 5 jaar geleden

Pluspunten:

Lots of features for a very low cost. Easy to use, the customer doesn't have to install anything. User-friendly interface. With a simple link you can connect to the meeting room. No complicated setups or settings to get microphone and speakers working.

Minpunten:

Nothing at all. New features are added regularly, the tool does what it promises to do.

Reactie Vectera

5 jaar geleden

Hi Annelies, Thank you for this great review! We are happy to hear you like our software and use it with your clients. We are always available if you have any questions. Happy meetings :)

Jamie
Jamie
Accountmanager in Nederland
Geverifieerde LinkedIn-gebruiker
Administratie, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A quick and efficient way for meetings and presentations

4,0 6 jaar geleden

Opmerkingen: I personally prefer apps that have these little quirky things about them that make work a little easier and more 'automated'. The easiest way for online meetings and presentations.

Pluspunten:

You only need a few minutes to know your bearings and after that you're good to go.

Minpunten:

I prefer Safari as my web-browser and it doesn't have the best compatibility with Safari.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Vectera Is a must have for seamless client meetings

5,0 5 jaar geleden

Opmerkingen: The meetings can be recorded and documents can be shared. I can't imagine working without Vectera now.

Pluspunten:

Vectera allows us to provide our clients with face to face video meetings in our own branded professional room.

Minpunten:

The software could have a plgin for recording with Firefox like it does for Google Chrome. Recording sessions can be a bit buggy.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Superb

5,0 5 jaar geleden

Pluspunten:

Vectera is so easy to use and config it is amazing! The fact that you can run it under your own custom domain makes it even better! It has an integrated booking feature!

Minpunten:

There is nothing so far that i don´t like.