---
description: Ontdek de plus- en minpunten van RingCentral Engage Digital en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingCentral Engage Digital - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Customer communication management software](/directory/31002/customer-communications-management/software) > [RingCentral Engage Digital](/software/173380/dimelo-digital-platform)

# RingCentral Engage Digital

Canonical: https://www.capterra.be/software/173380/dimelo-digital-platform

Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.be/software/173380/dimelo-digital-platform?page=2)

> Beheer al je digitale kanalen voor klantenservice via één enkel platform.
> 
> Oordeel: score van **4.8/5** door 13 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt RingCentral Engage Digital?

Sectoren: Telecom, bank, verzekeringen, energie, transport, detailhandel
Regio's: Europa, Azië, Afrika, het Midden-Oosten

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.8/5** | 13 Reviews |
| Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews |
| Functies | 4.6/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: RingCentral
- **Locatie**: Belmont, VS
- **Opgericht**: 1999

## Commerciële context

- **Beginprijs**: US$ 1,00
- **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Duits, Engels, Frans, Nederlands, Spaans
- **Beschikbare landen**: Canada, Duitsland, Japan, Verenigd Koninkrijk, Verenigde Staten

## Functies

- AI Copilot
- Aanpasbare branding
- Aanpasbare formulieren
- Activiteitendashboard
- Alerts/Escalation
- Beheer van enquêtes/peilingen
- Beheer van negatieve feedback
- CRM
- Chatbot
- Chatten/messaging
- Communicatie via meerdere kanalen
- Communicatiebeheer
- Consumentgericht chatten in realtime
- Contentbeheer
- Dashboard
- E-mailbeheer
- Enquêtes en feedback
- Feedbackbeheer
- Geautomatiseerde antwoorden
- Gegevensverzameling via meerdere kanalen
- Inboxbeheer
- Interactie bijhouden
- Kennisbankbeheer
- Klantendatabase
- Klantenondersteuning
- Klantensegmenten
- Klantgeschiedenis
- Live chatten
- Mobiele toegang
- Personalisatie
- Rapportage en analyse
- Rapportage en statistieken
- Sentimentanalyse
- Sjabloonbeheer
- Sms-berichten
- Tekstanalyse
- Third-Party Integrations
- Toezicht houden op klachten
- Verwerking van natuurlijke taal (NLP)
- Waarschuwingen/Meldingen
- Wachtrijbeheer
- Workflowbeheer

## Integraties (21 in totaal)

- Avaya Experience Platform
- Bazaarvoice
- Customer Communities
- Dynamics 365 Business Central
- Freshservice
- Google Analytics 360
- Inbenta
- Instagram
- JIRA Service Management
- Khoros Care
- Khoros Communities
- Meta for Business
- Oracle B2C Service
- Oracle CRM On Demand
- Pipefy

... en 6 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)

## Categorie

- [Customer communication management software](https://www.capterra.be/directory/31002/customer-communications-management/software)

## Gerelateerde categorieën

- [Customer communication management software](https://www.capterra.be/directory/31002/customer-communications-management/software)
- [Klantenservice software](https://www.capterra.be/directory/22/customer-service/software)
- [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software)
- [Customer satisfaction software](https://www.capterra.be/directory/30541/customer-satisfaction/software)
- [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Viber](https://www.capterra.be/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.be/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Slack](https://www.capterra.be/software/135003/slack) — 4.7/5 (24046 reviews)
5. [LiveChat](https://www.capterra.be/software/62194/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "RingCentral is great for Telehealth\!" — 5.0/5

> **Geverifieerde reviewer** | *28 maart 2023* | Geestelijke gezondheidszorg | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: It allows patients to contact you via phone call or text but uses a different number than your personal number
> 
> **Minpunten**: Notifications sometimes get lost so I don't see a text for a while.
> 
> Overall my experience has been great

-----

### "Ease of use and top tier service" — 5.0/5

> **Andrew** | *23 maart 2026* | Verzekeringen | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Ease of use. Connection quality. Ease of mobile and desktop seamless use. RC has many tutorials and resources to help keep you up to speed
> 
> **Minpunten**: Could be more features if you are coming from a more advanced platform but overall RC is top notch and I believe the far superior product
> 
> It was the best option we had for a long time.  When we finally switched to vonage and zoom our CSI dropped tremendously.

-----

### "RingCentral Engage Digital" — 3.0/5

> **Jon Jon** | *10 mei 2022* | Bouw | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: good software for the people who is in this industry
> 
> **Minpunten**: user interface sometimes lagging during opening og the App
> 
> good software for the people who is in this industry

-----

### "Time Saver and great for Memo Keeping" — 5.0/5

> **Kendall** | *13 januari 2026* | Rechtspraktijk | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I like that I can use my computer, cellphone or desk phone with the app. The AI features for our notes are great and save so much time\!
> 
> **Minpunten**: I do not love that it announces that "AI is taking notes" but I understand why it might need to for legal purposes. However, the usual "this call is being recorded for quality assurance purposes" seems to bother people less than the "AI is taking notes"
> 
> Huge time saver with the note taking feature. Great that I can answer calls if I am at the copier or in the kitchen or working the front desk.

-----

### "I can Send Fax \!" — 5.0/5

> **Geverifieerde reviewer** | *25 februari 2021* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I can send and receive texts, fax, and call. We can also make team groups that allow us to communicate directly with the team members. If you want to record all your calls for QA purposes you can also do it with this software. The best part is that they have a mobile application.
> 
> **Minpunten**: IT's a paid software and you can only use this if you have an internet connection. It's kinda pricey too.
> 
> Great, highly recommended if you receive a lot of calls a day. or want someone to man the phone while your office is closed.

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Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.be/software/173380/dimelo-digital-platform?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.be/software/173380/dimelo-digital-platform)

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| pt-PT | <https://www.capterra.pt/software/173380/dimelo-digital-platform> |

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