Factorial reviews

Meets the expectations

Opmerkingen: Payroll summary feature that allows you to have overview of the whole payroll calculation process helped us a lot during the time we use Factorial.

Pluspunten:

Payroll management feature and the payroll summary might be the best when using Factorial. Has great features and really easy to understand the whole points. Training a new comer employee with this product helps a lot as it can show every process step by step, which we loved.

Minpunten:

Too simple and not fast enough when navigating.

More time to focus on other tasks

Opmerkingen: Reduces paperwork and has a dedicated support experts and consultancy. There is data security and reliability.

Pluspunten:

I have experienced high time saving routine through automation. On top of being easy to use, Factorial has all HR tools required to build an intuitive HR process. Shift management is a desirable feature which helps us in scheduling effortlessly. Integration is impressive too.

Minpunten:

None in my experience. All my expectations were well catered for and I look forward to more achievements.

started so well before going downhill very fast

Opmerkingen: Poor and unhelpful service.Support is useless, if they respond at all.Our account handler keeps sending us PDFs to get us to pay more.

Pluspunten:

they clean modern approach to HR softwa4re with great UX

Minpunten:

They have changed the pricing on us 4 times increasing each time and now and want us to now double AGAIN

The ideal HR platform.

Opmerkingen: With a daily use of the app, it’s easy to understand and domain the app.

Pluspunten:

The easy WAY to Manage all of your team calendar and absences.

Minpunten:

Some errors related with Alerts from updates

Easy and Efficient

Opmerkingen: My overall experience with Factorial has been great. It's a friendly tool that makes handling leaves and absences simple and hassle-free.

Pluspunten:

What I liked most about Factorial is its user-friendly interface for managing absences and leaves. It’s also great for checking the work calendar and tracking check-ins and check-outs. The platform is very intuitive and easy to use, making everyday tasks straightforward and efficient.

Minpunten:

I didn't encounter any significant flaws with Factorial; it worked smoothly for my needs.

Great HR tool

Opmerkingen: My experience with Factorial has been really positive. It’s easy to navigate, and it helps streamline HR tasks, making everything more efficient for our team.

Pluspunten:

What I like most about Factorial is how easy it makes managing HR tasks. From tracking time off to handling employee data, everything is organized and straightforward, saving a lot of time and effort!

Minpunten:

I honestly don’t have any negative comments about Factorial. It’s been a smooth and efficient tool for managing HR tasks, and it’s worked well for our team so far!

Hasslefree HR tool

Pluspunten:

Factorial helps us to manage staffs pretty straightforward.

Minpunten:

I have not come accross any major issues as such.

Great HR software

Pluspunten:

Very intuitive and usable software to record hours and record vacations for your work team.

Minpunten:

The signing functionality is very manual. This section could be automated a little.

Great HR and performance tracker

Pluspunten:

I like factorial for its employee management abilities including profile creation and payroll management. It easily tracks task done for perfomance related bonuses.

Minpunten:

The dashboard can be made more user friendly in my considered opinion.

Marvellous analytical tool for reporting

Pluspunten:

1. Excellent functionalities 2. Easy to read the dashboard pan 3. Effective reporting mechanism

Minpunten:

1. Just a bit expensive rest nothing else to be worried about

Service clients désastreux

Opmerkingen: La solution en elle même est très complète, presque trop. Mais pas toujours facile à utiliser surtout via un smartphone. Elle est surtout extrêmement chère, ce qui nous a amené à vouloir la stopper. Dès que nous avons suspendu l'abonnement, nous avons perdu notre accès alors même qu'il nous restait 2 mois durant lesquels nous aurions du en bénéficier. L'accès aux documents déposés est devenu impossible, et pourtant nous continuons de payer. Pas la moindre réponse à nos multiples mails, et encore moins par téléphone. Honnêtement, je déconseille cet outil qui pour moi n'est pas à la hauteur de l'exigence et de la fiabilité qu'on est en droit d'attendre d'une application qui stocke des données confidentielles.

Pluspunten:

La gestion des congés qui paraissait simplifiée.

Minpunten:

Le service clients absolument désastreux ! Lorsqu'il s'agit d'acquérir un nouveau client, ils sont très dispos ... par contre, pour le reste, impossible de les avoir au téléphone, ils ne répondent jamais aux mails et ne tiennent pas leurs engagements.

Vente Mensongere

Opmerkingen: Notre expérience avec Factorial a été absolument terrible, au cours des deux premiers mois, nous avons eu - pour ajouter à cela que le produit a été grossièrement sur-vendu, seulement pour nous découvrir quand il est venu à la mise en œuvre que les fonctionnalités promises n'étaient pas disponibles. L'assistance est lente, il est pratiquement impossible d'obtenir une assistance en dehors de l'Europe. Toute réclamation a donné lieu à des promesses qui n'ont jamais été tenues. Honnêtement, c'est la pire expérience que nous ayons jamais eue avec un fournisseur de logiciels. Des engagements ont été pris pour que l'argent soit remboursé alors que la société ne livrait pas, mais ils n'ont jamais été suivis d'effet. Je vous conseille honnêtement, à moins que vous ne soyez une très petite entreprise, de rester à l'écart de cette société. A fuir

Pluspunten:

Aucune, le produit a été survendu et grosse déception à l'arrivée

Minpunten:

-pas d'api avec aucun logiciel -sav nulle ou inexistante -service client peu présent -vente mensongère et survente -perte de temps pour la ressaisie de données

Péssimo, é surreal como se pode fornecer um serviço destes

Opmerkingen: Péssimo, burla

Pluspunten:

Nada

Minpunten:

Pagamos e não temos acesso, a conta está bloqueada há vários dias e o suposto apoio ao cliente não resolve nada.

Fácil y visual

Opmerkingen: me gusta, es fácil, subes la documentación, guardas tus documentos.

Pluspunten:

es muy visual y fácil de usar. Tienes toda tu documentación en una sola aplicación guardada.

Minpunten:

cuando pones horarios partidos y cuando has de pegar y copiar horarios.

Overall Good

Pluspunten:

It looked and felt good overall. The user experience was ok and things were easy to find.

Minpunten:

I really dislike the holiday view, specially in big companies. I much prefer BambooHR's calendar view with people's names on it.

Automate your HR Processes with Factorial

Pluspunten:

It has helped our HR team automate their process, it is more impressive because of the ease of integration to other tools/platform. Greatly recommended!

Minpunten:

None! Very happy with the results when using this platform.

Excellent Software

Opmerkingen: I'm super satisfied, Factorial cover everything we need for our HR processes and we can save a lot of time by not doing manual tasks.

Pluspunten:

All in one HR software, covering everything we need to manage our HR process. Easy time clock and time tracking, PTO, evaluation performance, documents, and digital signature.

Minpunten:

It's easy to use and intuitive. Had to contact support to integrate with other APIs, but they were really helpful.

Must have for the mid size company

Opmerkingen: Simplifies all HR related processes

Pluspunten:

Covers all HR processes, easy to use and administrate

Minpunten:

Reporting is definitely the are for improvement

A great solution SMO

Opmerkingen: GREAT! You need to improve customer services / services desk sometime tickets get loss.

Pluspunten:

the UX/ UI, how easy is to start with setting and documents to be uploaded.

Minpunten:

When a release is done, we experience several bugs and then we need to figure our what happens. Time tracking, we can't add different work schedules, besides 40-20 hours, e.g. we don't have m-t full day and Friday half day. Signature process som time is quite complicated, I know all this things are a work in progress, and so far I really like / love your solution!

Organising and bringing team together!

Opmerkingen: Every part of the process has been great: The onboarding, support and the constant available videos, articles and content really prove that Factorial are the best in the sector!

Pluspunten:

What I like most about Factorial is obviously how user friendly it is for our employees, our team managers and ourselves as administrators. This is not only useful for organising fair time off for holidays but it also allows team members to check in on who and when fellow colleagues are here - therefore helping them plan projects etc. The social side: making visible different events on the dashboard such as team outings, birthdays, events etc..

Minpunten:

How we currently are using Factorial, all the features are apt for us.

Factorial easy and clean approach to HR

Opmerkingen: Absolutely positive!

Pluspunten:

Time tracking and Time off management Easy to use

Minpunten:

In the TASKS section when you create a form you can't decide the order of tasks

Good HR software for small companies

Pluspunten:

The possibility to manage all aspects of our employee in the same place and according to Spanish law.

Minpunten:

Factorial could offer more space to upload public documents for the whole company, and the most important to organize them in different folders, like Google drive.

Easy to use and reliable

Pluspunten:

Very easy to use, good UI/UX, very clear with permissions, easy to roll out.

Minpunten:

Nothing to say here.

It's good as a free tool for very small companies

Pluspunten:

It's free so that's good. You can do holiday mgmt, benefits and upload docs in one place, that separates them from other free tools

Minpunten:

Very limited, as the reporting is very limited as well as the features. Can't do much once your company starts scaling.

Great HR software!!

Pluspunten:

I like how "easy to use"is the system, very clear and covers all the functionalities that we need for a HR system. Also we valuate a lot the team abscenses calendar.

Minpunten:

The benefits side is a bit unclear, sometimes we have problems to contract health insurance.