--- description: Ontdek de plus- en minpunten van Reputation en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reputation - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Social media analyse tools](/directory/31655/social-media-analytics-tools/software) > [Reputation](/software/167624/reputation-com) # Reputation Canonical: https://www.capterra.be/software/167624/reputation-com Pagina: 1 / 9\ Volgende: [Volgende pagina](https://www.capterra.be/software/167624/reputation-com?page=2) > Cloudgebaseerd reputatiebeheersysteem waarmee bedrijven online beoordelingen kunnen monitoren of beheren en kunnen reageren op feedback van klanten. > > Oordeel: score van **4.4/5** door 184 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.4/5** | 184 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Reputation.com - **Locatie**: Redwood City, VS ## Commerciële context - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans - **Beschikbare landen**: Canada, Duitsland, Frankrijk, India, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanpasbare rapporten - Aanpasbare sjablonen - Activiteitendashboard - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van meerdere accounts - Beheer van negatieve feedback - Bewaking van sociale media - Campagnebeheer - Concurrenten volgen - Concurrentieanalyse - Contentbeheer - Dashboard - Distributie via meerdere kanalen - Doelgroepanalyse - Engagement bijhouden - Enquêtes en feedback - Feedbackbeheer - Gegevens importeren en exporteren - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Hashtag Tracking - Integratie van sociale media - Klantenbinding - Maatschappelijk delen - Markeren - Meerdere campagnes - Offline antwoorden verzamelen - Postplanning - Prestatiemeetwaarden - Rapportage en statistieken - Real-Time Notifications - Reputatiebeheer - Review Sharing - Reviewaanvraag - Reviewmelding - Reviews controleren - SEO-beheer - Samenwerkingstools - Sentimentanalyse - Sociale promotie - Tekstanalyse - Third-Party Integrations - Trefwoorden bijhouden - Trefwoorden filteren - Verwerking van natuurlijke taal (NLP) - Visuele analyse - Voor meerdere talen - Workflowbeheer ... en 5 meer functies ## Integraties (23 in totaal) - AdvancedMD EHR - Aline - CDK Global - Denim Social - DrChrono - Dynamics 365 - Entrata - Experity - HubSpot CRM - Meta for Business - Microsoft Power BI - Open Dental - RealPage - Rent Manager - ResMan ... en 8 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning ## Categorie - [Social media analyse tools](https://www.capterra.be/directory/31655/social-media-analytics-tools/software) ## Gerelateerde categorieën - [Social media analyse tools](https://www.capterra.be/directory/31655/social-media-analytics-tools/software) - [Reputatiemanagement software](https://www.capterra.be/directory/30750/reputation-management/software) - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) - [Social media monitoring tools](https://www.capterra.be/directory/31028/social-media-monitoring/software) - [Enquête software](https://www.capterra.be/directory/30092/survey/software) ## Alternatieven 1. [UmfrageOnline](https://www.capterra.be/software/201674/enquetes-maken) — 4.6/5 (1553 reviews) 2. [Google Forms](https://www.capterra.be/software/176571/google-forms) — 4.7/5 (11363 reviews) 3. [SurveyMonkey](https://www.capterra.be/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 4. [Sprout Social](https://www.capterra.be/software/121447/sprout-social) — 4.4/5 (606 reviews) 5. [Determ](https://www.capterra.be/software/154479/determ) — 4.4/5 (39 reviews) ## Reviews ### "Makes Social Media Reviews Very Easy to Track" — 4.0/5 > **Sherry** | *26 april 2022* | Automotive | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It's very easy to use and I love the email notifications when you get a review... especially a bad review. > > **Minpunten**: Could have more analytics, but that's not a deal breaker. > > You can respond to reviews immediately, especially bad reviews. ----- ### "Reputation.com Makes the grade" — 5.0/5 > **Aurora** | *4 juli 2022* | Automotive | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: How it is organized, and how it helps me be more efficient by allowing me to manage all of my your social media activities easily, across all my locations, from a single platform. > > **Minpunten**: Reputation.com is a very extensive product, so it can be overwhelming to learn it all at the adoption level. But as I used it more and more I have learned to make it my tools, and they have become invaluable\! The integration with all the platforms - had a couple of glitches with a couple of the Social Media platforms at the beginning, but its functionality and the support team made sure it all came together. ----- ### "Neutral" — 2.0/5 > **Tiffany** | *23 september 2019* | Vastgoed | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: I love the reporting aspects. I am very happy being able to pull metrics on reviews and surveys. This really helps us make changes and improvements within our company. The word cloud and key word summary are the two most important surveys I have and they are proven very useful. The review response feature has also been very helpful and saved us a lot of time. > > **Minpunten**: It seems that the functionality breaks semi-often. When we put out a survey the results don't always come in for us to see them. The social media tools could be better. I would love to see a planning/grid option for Instagram. This would help us manage this better. Also, the set up process for our survey program was very taxing. Plus their help desk was not very proactive about fixing the product for us. It can take weeks to get a survey functioning properly. > > Dealing with accounting has been the worst experience I've ever had with any accounting team. I've been on this product for over a year now and not once have I received a correct invoice. The amount of time I've wasted going back with accounting is insane and they are not clear about what is wrong. ----- ### "Wonderful Product with Great Flexibility" — 4.0/5 > **Tyler** | *25 maart 2022* | Marketing en reclame | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I love the content library and user system\! This makes Reputation stand out from all the other third-party social media softwares. This has allowed us to truly create content that is easily accessible to all users to be able to share with their social media audience. Reputation is always ever-expanding and constantly implementing new features\! > > **Minpunten**: The software can be glitchy every now and then, but overall this isn't such a detrimental issues. > > I have had amazing experiences with Reputation. Sometimes there can be some small quirks or glitches in the software, but the benefits have absolutely outweighed the negatives. I have had other social media management platforms reach out, but no one has yet been able to offer everything that Reputation has. ----- ### "A Solid Partner For Your Business" — 5.0/5 > **Matthew** | *23 september 2022* | Automotive | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Reputation.com has been a part of our portfolio for 6+ years and has expanded across multiple rooftops over those years. It's an easy to use and understand platform that continues to update and evolve its offerings to include the latest relevant information to help you monitor and manage your online listings, customer sentiment and social media pages. > > **Minpunten**: As they expand the platform, it's become very built out versus what it was just a few years ago. Moving around in the platform isn't as easy as it once was, but that's most likely due to user error and comfortability with new features. > > We've had a very positive experience with Reputation.com since inception. That is why we continue to open the door to new rooftops using this platform. It's easy to set-up, easy to use and they continue to look for progress with their platform. It's not a stale/static product by any stretch of the imagination. ----- Pagina: 1 / 9\ Volgende: [Volgende pagina](https://www.capterra.be/software/167624/reputation-com?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/167624/reputation-com) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens