Quickbase reviews

Quickbase transformed our business

Opmerkingen: My company is an energy efficiency contracting business with 20+ employees and $2.5M in annual revenue across residential and commercial business lines. Before we used Quickbase, we had used a combination of other software, and a proprietary software we built to manage our operations. Where these software fell short, Quickbase far exceeded. Simply put the ability create, extend, and change our application to meet our specific needs in a constantly changing environment is powerful. Our application has become our CRM, Project Management, and Operational tracking ad reporting software all built into one with a lot of automation and integration to boot!

Pluspunten:

Developing on Quickbase is incredibly easy. Most business operators with basic business software instincts can start building in Quickbase immediately, or they can choose an application on their exchange to start off with. Beyond the basics, where Quickbase really shines is how robust of a platform it is with incredible functionality including beautiful reporting, dynamic filtering, formula fields and form logic, integration ability, and more. There's always a new trick you can learn in Quickbase. In terms of usability, that's really all in the app your choose to use or build. It can be really clunky or sleek. All depends on your ability to build a usable app. The design of the interface is basic, but they're in the process of rolling out a new UI called Mercury that looks great.

Minpunten:

Quickbase does not provide a ton of customer support. They rely on an incredible community of users and developers as well as approved Quickbase Solutions Providers (QSPs) that customers can contract with for help with building their applications. But if you're looking to go at it on your own, you will have to dig if you need help with something. As savvy of as Quickbase user I am, it took me three years before I even learned that I had an account manager at Quickbase.

Quickbase is perfect for innovative and adaptable business management

Opmerkingen: Quickbase's ability to grow alongside our needs makes it a great choice for tracking company activities and progress. Quickbase's flexible features can be used by any department in our firm to provide the right data at the right time.

Pluspunten:

It's a handy device that can be picked up and utilized with little effort to produce whatever is required. An excellent alternative to full-fledged coding solutions when you wish to keep projects simple. Our increasing company's problems with operational blindness have been eradicated thanks to Quickbase. We are more productive because we have access to channels that allow us to synchronize data in real time.

Minpunten:

Without assistance from support, developers are unable to effectively monitor logs, which can slow down the troubleshooting and diagnosis process.

NOT FOR SMALL BUSINESS

Opmerkingen: Negative - leaving a bad taste.

Pluspunten:

The features of Quickbase are great. That is undeniable. The features allow for data integrity through the entire creation and implementation of it. User Roles came in handy to keep data secure from within the company. There are a lot of tools to accomplish almost any data point that is trying to get captured.

Minpunten:

The biggest con is the way they have backed my company into a bad position. We had a rep that helped us get a plan that worked for our company, tailored to us. Quick base just came back this year and stated we needed to double our user count and were going to see a price increase on top of user count. So the tailored plan we started with in 2018 was no longer available. We tried to work with Quickbase Account Rep. to no avail. We are now in the process of switching to another vendor. So if you are a small business looking into Quick base, my word of advice is STAY AWAY! They get you using their platform, then you see the price hikes later, like in the middle of a pandemic. Good business model. -Disgruntled Database Admin

Fast, stable, and potent low-code platform

Opmerkingen: Using Quickbase, we were able to consolidate many formerly separate, time-consuming operations into a single, streamlined system. Our business unit residents are given the freedom to create solutions even if they lack development abilities. We can create solutions more quickly and cheaply than ever before.

Pluspunten:

Quickbase has been instrumental in simplifying and streamlining several of our previously tool-intensive business procedures. Quickbase provides a unified environment for teamwork and the creation of workflows, as well as the generation of reports and dashboards for monitoring progress.

Minpunten:

A revamped user interface for the form building tool is long time. The full version has not yet been released, although it was showcased at Empower 2022. Quickbase on mobile devices should be on par with what's available on desktop. More customization options for mobile product displays are needed.

QuickBase - Unbelievably easy to use, with near limitless customisation options

Opmerkingen: It's been a pleasure to use. We switched from GoldMine, and everything from the initial data import, to rethinking how we approach our data layouts, its all been a breeze. Plus the third party plugin availability has been stellar.

Pluspunten:

Most CRMs are pretty good nowadays, but as soon as we saw the flexibility of the Quickbase setup... we were sold. Each department is able to have a completely different dashboard, with all the important data within easy reach.

Minpunten:

Unlimited customisation is a daunting thing when you actually start thinking about how you want your interface to work. Thankfully our systems engineer was able to take our wild ideas and show how they might actually look. If we didn't have their help, it would have taken us a great deal longer to get the setup anywhere near usable.

It makes all relevant projects accessible to each group

Opmerkingen: The benefits of Quickbase are undeniable, however, the solution might be enhanced by being made more user-friendly. The data used to provide real-time business insights can be found in one central location thanks to Quickbase. Deliver solutions in weeks, not months, to your customers.

Pluspunten:

With Quickbase, you may easily and quickly build your own custom software. I think it's significant that anyone can use QuickBase, even if they don't have any prior experience with inventory tracking, project management, financial records, etc.

Minpunten:

We experienced a huge setback when we discovered that you now needed to make bespoke code pages to do the identical process that JavaScript in formula URL buttons used to facilitate.

Quickbase is user-friendly!

Pluspunten:

It's super easy to develop new apps and features in existing apps. The support team is readily available, and Quickbase has plenty of resources to help you on your journey.

Minpunten:

There are a few features that could be documented better, and UTF-encoding still has a long way to go, but otherwise the platform works well for my company's needs.

Quickbase helps us design websites without coding

Opmerkingen: Quickbase is a useful tool for solving common business problems, such as inventory management, because it facilitates the rapid creation of applications that are compatible with all display and mobile device sizes.

Pluspunten:

All of our previous issues with program administration and data tracking have been eliminated by using Quickbase. Our operations and sales teams can now work together more effectively than ever before thanks to the applications we developed for them.

Minpunten:

The sole drawback of Quickbase is that it requires you to use their own proprietary formulas. Finding what you're looking for and double-checking your UI usage is going to take a little more time. Having an in-house resource with coding experience has been a huge boon.

A powerful and flexible platform which simplify digital tranformation

Opmerkingen: Quickbase helped us to go to market very fast and that drives satisfaction in terms of implementation and return on investments of the customers.

Pluspunten:

Ease of building tables, fields and relationship between the tables/appsEase of building reports and chartsEase of creating automation, email notifications and third party API integrations

Minpunten:

High level integration requires some learning curve and need more involvement of technical person.

Quickbase is a great place to consolidate your data and manage daily workflows

Opmerkingen: Building with Quickbase is super easy. I'm grateful for our company's weekly call with a top tech at Quickbase for our complicated use cases. Otherwise, Quickbase support is about as helpful as the documentation that you'll find online yourself.

Pluspunten:

The reporting features are really great. You can customize reports to reference daily as well as run 'on the fly' reports to check on your data for a one time scenario.

Minpunten:

Features are oftentimes rolled out with limitations, and that can be frustrating as a developer.

Quickbase has a lot of potential and power, but is possibly a steep investment

Opmerkingen: It allowed us to replace an old program that was obsolete and no longer supported by the original software developer, and streamline our company's data/workflow needs. However, we have to put up with system quirks we can't afford to fix.

Pluspunten:

Quickbase has some flexibility, it can hold a good amount of data, you can set user controls for different users, and it can be customized to fit your company's needs. You can build apps from scratch or find apps others have developed and incorporate them into your system. You can do custom reports for your company reports or data collection, and save these reports in a spreadsheet format. You can filter your reports as well. It's based on laymen's programming language. They have pretty good customer service.

Minpunten:

Quickbase is expensive, especially the more users you have. Some features require paying a higher price each month. Quickbase's biggest downfall is if you have the app(s) customized to do something in your organization, i.e. barcode scanning or advanced reservation capabilities, then that section of the app will have advanced programming language that you might not be able to edit. Our company doesn't have app programmers, so since our app was customized, to make significant changes we'd need to shell out big bucks to one of their third-party developers, or we'd need to have a staffer who could make changes. However, different companies have different workflows, so there have been instances where even Quickbase customer support couldn't make a change to what the third-party developer created, so your own company's programmer might even be at a loss. This was very frustrating for our company since we were led to believe we'd invest more money upfront and then just pay to maintain the software and have the support we needed so the app would grow with our company, not end up costing more if we needed changes. If you're a big corporation with lots of money, this is probably the way to go, but if you're a small company you might want to think carefully before investing in Quickbase for anything requiring customization.

Highly Recommend for Unique Business Operations

Opmerkingen: Overall, we've been able to easily translate our spreadsheet and paper/pencil systems over to Quickbase. This has helped revolutionize our processes and save time for each department. We've also been able to quickly develop apps when COVID necessitated remote work.

Pluspunten:

The key feature of this product for us has been the ability to develop a customer-facing portal and internal platform for operations all within house. We have worked with other software companies previously to develop something along these lines, but it never worked out as we run a unique business model that is hard to explain to an outsider. The ability to use our own knowledge of the business to develop something internally has been a game changer for practicality and reducing expenses - software development is expensive!

Minpunten:

Some items that could be better include ability to identify duplicates, ability to easily select an item in grid edit beyond 1000 records (we have clients with many many many locations), ability to rely on the user groups and have confidence that these users will have all apps added to their 'My Apps' page.

Quickbase is highly customizable

Opmerkingen: Quickbase is a good platform for mass creation of work orders or tasks, reporting on high levels and tracking work orders.

Pluspunten:

This software can be customized for your companies specific needs, can generate work orders and dispatch them, can be accessed via mobile app or web browser and has completely customizable reporting.

Minpunten:

Unlike other work order generating platforms, this does not have a chat feature for the person work orders are dispatched to and the dispatcher integrated within the system.

Great platform. Young but with lots of potential.

Opmerkingen: Overall great. Excited to see where they take the platform. Great company.

Pluspunten:

Their premise of citizen development is spot on and what is needed right now by businesses. SFDC is too restrictive technologically and the price tag is prohibitive. Quick Base allows businesses to be agile and build either applications for the long term or ad hoc apps for short term use. Customer support is extremely responsive and helpful. Amazing. They have a good grasp on customer needs and build them into their roadmap. They recently added Pipelines, for instance.

Minpunten:

They also do not have a native generic Sync to OBCD databases. They recently rolled out Sandbox functionality but there is still no dev environment - the sandbox is the dev environment. QB also disallows scheduled automations of table to table copies if you have Sandbox enabled. Big problem! Cannot remove the default "Create New App" link that everyone sees when logging in the homepage. This means every new user clicks it, and admins get a million notifications of "Joe wants permissions to create apps" from every new user.

A Lot of Functionality and Options when Building on top of QB

Opmerkingen: Has truly been excellent the majority of the time. Minor hiccups, like anything, along the way, but now we have a good plethora of applications and functionalities spread across a growing company and QB has adapted well and increased their response time with any issues identified. It has been a while since any sort of major incident has come up.

Pluspunten:

The flexibility, ability to query reports on demand, employee tracking, internal applications that are able to be built off QB, along with many other internal applications. Able to easily code alerting to employees based on alerts, allow them to manage assignments and tasks, keep track of their projects and schedule, and ultimately save our company money.

Minpunten:

Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase. There is only so much you can troubleshoot before waiting on QB.

Quick Base Has Been Good To Us

Opmerkingen: With QB one of the main things we use it for is to track inventory. This is used on a daily basis by the team and is an efficient way to manage may of our assets. There are other reports that we use QB for and it is a good way for us to communicate with our team without having to send multiple emails out.

Pluspunten:

QB is pretty easy to learn and use. We can put a new person in one of our modules and show them how to use it straight away. There are more advanced features that we use but those are also easy to come up to speed on.

Minpunten:

The only issue I have had with this is customizing reports that I have already created. It took me a little bit of time in order to find out how to do it and when I tried to do it again I had forgotten how I had done it before. Maybe it's just me but this is not a clearly labeled feature.

Quickbase helps keep my projects on track and on budget

Pluspunten:

I might be out of the norm here for Quickbase, but my team primarily uses it as a ticketing solution. We work with departments across my organization that require our team's knowledge and expertise, and keeping track of requests and tickets before Quickbase was a pain. I relied on my team to mark their own requests and to share them with others, but sometimes requests or tickets fell through the cracks. With Quickbase, I can stay on top of my team's requests and delegate tasks where appropriate.

Minpunten:

Quickbase is feature rich, but it is not the prettiest software I've ever used. While I do appreciate the simplicity, the UI/UX might be a turn off for new users just learning the ropes.

A great way to set goals, track progress, and clearly set tasks and deadlines for team members.

Pluspunten:

QuickBase is, first of all, affordable. There are many different products on the market with similar functionality but also with a price tag which renders them impractical for many small businesses. With this software, we have been able to assign projects and deadlines to each member of the team while simultaneously providing a visual as to how their project contributes to the larger picture. Furthermore, this software has allowed us to identify projects which require more manpower or can be done with less; the identification of these situation has allowed us to proactively correct assignments before consternation among the team members arises.

Minpunten:

The User Interface is a little confusing to navigate initially. To counteract this, we put together an instructional presentation and had our team members perform a brief exercise to ensure they were well equipped.

Great Softwear

Opmerkingen: We used the software to create a service scheduling application, and a billing application for a home medical equipment company. This application allows us to assign tasks and designate steps in the completion of the task prior to it being marked complete. It also keeps a record of all completed tasks and any associated tasks

Pluspunten:

This software was easy for out IT department to shape into exactly the application we needed. It is simple to use and offers a variety of reports.

Minpunten:

I wish it had a history check feature so we could see who edited a entry, when it was done, and what was changed.

Dissappointing

Opmerkingen: I am using Quickbase to manage all my work on a daily basis. It has some advantages over alternatives such as spreadsheets and email.

Pluspunten:

The email notifications in Quickbase contain a lot of useful information. It is sometimes easier to manage Quickbase tasks by reading the email notification summaries rather than navigating the Quickbase website. Thankfully, the website allows files to be uploaded so users can create their own templates for tasks.

Minpunten:

There is no API features and tickets cannot be associated with each other or dependent on each other.

A program that houses all of our client information in one place - awesome!

Opmerkingen: We use it daily. All of our projects are managed through the system and connected with the client. It allows for each person in our company everything that we have completed and billed for, for each of our clients. All in one place, which is key!

Pluspunten:

There is quite a bit of flexibility built-in which allows us to customize reports on the data that is most important for each manager in the company.

Minpunten:

There are some limitations/restrictions that don't allow for as much customization as we would like. At times we have to hire a programmer to help us customize features to get more out of the data that we have stored in there.

Quickbase's Project Pipeline and Task Management features make it simple to keep track of projects

Opmerkingen: Hundreds of websites are the subject of bids from a wide range of potential buyers. Instead of distributing Excel spreadsheets, all the information is kept in one location. It's possible for all of the departments involved to enter their own data. Upon completion of the data review and confirmation, the Project Administrator returns the completed work to the client for award and/or contract fulfillment. We've made it easier to show analytics by digitizing our data and centralizing it across all of our departments. Good experience for retail companies!

Pluspunten:

While it can be set up in a matter of minutes, it's usually best to discuss the application's needs before getting started.

Minpunten:

Reports are difficult to format. There are third-party tools that allow for the functionality of sending reports to your clients or within your company. The reporting aspect of Quickbase is something I'd like to see improved upon.

QuickBase is the lifeline of my daily tasks! Any answer I need, QB holds the answer!

Opmerkingen: QuickBase has allowed us to streamline purchasing of numerous departments into one place. Easy reference to who, what, where, and how much is at everyone's fingertips. Tracking of parts, vehicle fleet info, uniform request... we have it all right there and it is so valuable.

Pluspunten:

Easy answers at your fingertips to all your data. Organizing your purchasing, fleet, employees is a snap. Creating an app to is simple and quick. The functionality of the database makes our business efficient and provides quick answers.

Minpunten:

I wish there was more help from QB regarding app building rather than contracting out services. When you need guidance and direction, they should be able to help you on the spot to create and correct your app to get you up and running.

The best application to build your business empire.

Pluspunten:

QuickBase helps the users to create a workspace easily. The users could do this even without any knowledge of coding. The interface is very simple and neat. This application can be especially helpful and easy for users who are well equipped with Excel. Though initially there shall be some trouble in getting what you require, a little research can help you to build a great application. It is completely worth the money that is being spent on it.

Minpunten:

The support team is not very efficient. The only provided method of contacting them is through emails, which take several days for a response. Other queries need to be dealt with the Solution Providers.

Easy to deploy, powerful results.

Opmerkingen: We've solved problems with areas like project management, asset lifecycle management, vacation calculation, resource allocation. The possibilities are endless.

Pluspunten:

Pipelines and automations make creating complex workflows a breeze. Eliminate the need for complex SQL queries with a few clicks for fast and powerful analytics. Code pages make the product even more tailored to your custom needs.

Minpunten:

There could be some nicer features with file attachments; bulk uploads and downloads come to mind.