--- description: Ontdek de plus- en minpunten van RingCX en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RingCX - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Unified communications software](/directory/31035/unified-communications/software) > [RingCX](/software/154951/ringcentral-contact-center) # RingCX Canonical: https://www.capterra.be/software/154951/ringcentral-contact-center Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/154951/ringcentral-contact-center?page=2) > RingCentral Contact Centre biedt omnichannel-functies waarmee klanten zelf kunnen bepalen hoe ze met jou willen communiceren. > > Oordeel: score van **4.2/5** door 255 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt RingCX? RingCentral, aangestuurd door InContact, is een flexibele cloudgebaseerde oplossing voor contactcenters die ideaal is voor bedrijven van elke omvang. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.2/5** | 255 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: RingCentral - **Locatie**: Belmont, VS - **Opgericht**: 1999 ## Commerciële context - **Beginprijs**: US$ 65,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Chinees, Duits, Engels, Frans, Italiaans, Japans, Portugees, Spaans - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, Ierland, Japan, Jersey, Nederland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanpasbare rapporten - Agent-interface - Audio opnemen - Automatische nummerkiezer - Beheer van enquêtes/peilingen - Bellijstbeheer - Bestandsoverdracht - CRM - Campagnebeheer - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Contactenbeheer - Controle van oproepen - Conversies bijhouden - Dashboard - Door gebeurtenissen geactiveerde acties - Enquêtes en feedback - Feedbackbeheer - Geautomatiseerde routing - Gegevensverzameling via meerdere kanalen - IVR - Kwaliteitsbeheer - Lijstbeheer - Mobiele toegang - Opnemen - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepscripts - Personeelsbeheer - Personeelsplanning - Predictief kiezen - Prestatiemeetwaarden - Rapportage en analyse - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Schermopname - Schermopname - Telefoongesprekken transcriberen - Vergaderen - VoIP - Voor callcenters - Wachtrijbeheer - Werkprognoses - Workflowbeheer ... en 21 meer functies ## Integraties (99 in totaal) - Aha\! - Akazio Cloud Archive - Asana - AuditWise - Avoma - Balto - Beetexting - BoomTown - Botmind - Box - Bubble - BugSnag - Calabrio ONE - CalendarHero - Chatlayer ... en 84 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Unified communications software](https://www.capterra.be/directory/31035/unified-communications/software) ## Gerelateerde categorieën - [Unified communications software](https://www.capterra.be/directory/31035/unified-communications/software) - [Call center software](https://www.capterra.be/directory/30007/call-center/software) - [IVR-software](https://www.capterra.be/directory/30231/ivr/software) - [Softphone software](https://www.capterra.be/directory/31029/softphone/software) - [Contactcenter software](https://www.capterra.be/directory/32035/contact-center/software) ## Alternatieven 1. [Bitrix24](https://www.capterra.be/software/113540/bitrix24) — 4.2/5 (991 reviews) 2. [DialedIn CCaaS](https://www.capterra.be/software/29589/callcenternow) — 4.8/5 (324 reviews) 3. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1786 reviews) 4. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (918 reviews) 5. [CallHippo](https://www.capterra.be/software/159578/callhippo) — 4.4/5 (681 reviews) ## Reviews ### "RingCentral" — 5.0/5 > **Kiersten** | *17 september 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Easy to use, easy integrations with Salesforce and Groove > > **Minpunten**: Can delay quite a bit, causing calls to fail ----- ### "Good product and value." — 4.0/5 > **Karen** | *14 januari 2026* | Rechtspraktijk | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Decent value for the money and relatively reliable and clear system. Allows for use at multiple locations work same phone numbers. > > **Minpunten**: Support when needed can be challenging at best. Frustrated at times when trying to get help when there is a problem. > > Overall positive experience other than the points listed previously. I would still recommend the product. ----- ### "Preadory billing after failing to replace leased phone" — 1.0/5 > **Chase** | *14 november 2024* | Horeca | Aanbevelingsscore: 0.0/10 > > Predatory billing, company failed to provide working phone after 3rd contact by the owner. Close account only to be billed a $25 phone charge for the non working phone. Today 8 days later we have mailed it back and they have charged another $31 for service left open until they feel like processing the returned phone that didn't work that they couldn't replace. ----- ### "Works on the Go and Is Great Tool" — 5.0/5 > **Cici** | *18 november 2025* | Rechtspraktijk | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I like that there is both an app and the ability to make calls from any place. I think that it has some wonderful easy to use navigation and think it is a good product for offices. > > **Minpunten**: With the new texting regulations, it is a bit fustrating that you can no longer easily text outside numbers. So at times you receive texts but cannot respond to them. > > Overall the experience has been positive. I think that RingCX is a excellent tool for remote offices, and people who need the ability to have a platform for internal calls and external calling as well. ----- ### "Quality business phone and fax are a necessity for successful operations" — 5.0/5 > **Taralyn** | *27 juni 2025* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ring Central is my favorite business phone software for a lot of reasons. Ring allows me to send and receive faxes and text messages as well as make calls, store my contacts and show me a list of all incoming, outgoing and missed calls. My phone number and fax number are the same\! I have never had an issue with my calls dropping. I have never had an issue with hearing an echo or having static in the line. Ring provides unbeatable clarity in every phone call. > > **Minpunten**: I haven’t been able to locate my sent faxes. I was searching for a fax I had sent several weeks ago, and I was unable to locate the fax I created and sent. I have not had time to reach out to support to see where my sent faxes go and how long they are saves to Ring. > > Ring Central allows me to save my contacts and mark them as a favorite. My phone number and fax are the same, which I absolutely love. The software requires little to no training because it is self-explanatory. I highly recommend Ring Central\!\!\! ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/154951/ringcentral-contact-center?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/154951/ringcentral-contact-center) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens