--- description: Ontdek de plus- en minpunten van Brand24 en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brand24 - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Social media monitoring tools](/directory/31028/social-media-monitoring/software) > [Brand24](/software/149054/brand24) # Brand24 Canonical: https://www.capterra.be/software/149054/brand24 Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/149054/brand24?page=2) > Directe toegang tot alle online gesprekken over jouw merk. > > Oordeel: score van **4.7/5** door 254 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Brand24? Brand24 ondersteunt kleine en middelgrote merken over de hele wereld om online conversaties die relevant zijn voor hun bedrijf te identificeren en te analyseren om klantinzichten te verkrijgen en hun klanttevredenheid en omzet te laten groeien. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 254 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Brand24 - **Locatie**: Wroc¿aw, Polen - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 199,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Deens, Duits, Engels, Fins, Frans, Indonesisch, Italiaans, Nederlands, Noors, Pools, Portugees, Spaans, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Amerikaanse Maagdeneilanden, Anguilla, Antigua en Barbuda, Argentinië, Aruba, Australië, Bahama’s, Barbados, België, Belize, Bermuda, Bolivia, Brazilië, Britse Maagdeneilanden, Canada, Chili, China, Colombia, Costa Rica, Cuba en 55 meer ## Functies - Aanpasbare rapporten - Antwoordbeheer - Beheer van klantervaringen - Bewaking - Bewaking van sociale media - Campagneanalytics - Campagnebeheer - Concurrenten volgen - Concurrentieanalyse - Contactenbeheer - Dashboard - Detectie van influencers - Doelgroeptargeting - Engagement bijhouden - Gegevensverzameling via meerdere kanalen - Hashtag Tracking - Influencers bijhouden - Integratie van sociale media - Klantenbinding - Media Monitoring - Merken volgen - Pers controleren - Prestatiemeetwaarden - Projectbeheer - Rapportage en analyse - Rapportage en statistieken - Real-Time Notifications - Reputatiebeheer - Reviewmelding - Reviews controleren - Samenwerkingstools - Sentimentanalyse - Trefwoorden bijhouden - Trendanalyse - Visuele analyse - Zoeken/filteren ## Integraties (1 in totaal) - Slack ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Social media monitoring tools](https://www.capterra.be/directory/31028/social-media-monitoring/software) ## Gerelateerde categorieën - [AI-marketing tools](https://www.capterra.be/directory/34136/ai-marketing-tools/software) - [Reputatiemanagement software](https://www.capterra.be/directory/30750/reputation-management/software) - [Social media monitoring tools](https://www.capterra.be/directory/31028/social-media-monitoring/software) - [Influencer marketing software](https://www.capterra.be/directory/31337/influencer-marketing/software) - [Social media management tools](https://www.capterra.be/directory/30939/social-media-management/software) ## Alternatieven 1. [YouScan](https://www.capterra.be/software/173036/youscan) — 4.9/5 (106 reviews) 2. [Hootsuite](https://www.capterra.be/software/121701/hootsuite) — 4.4/5 (3795 reviews) 3. [Agorapulse](https://www.capterra.be/software/123971/agorapulse) — 4.6/5 (713 reviews) 4. [Sprout Social](https://www.capterra.be/software/121447/sprout-social) — 4.4/5 (606 reviews) 5. [facelift](https://www.capterra.be/software/150410/facelift) — 4.4/5 (131 reviews) ## Reviews ### "Brand24 make the invisible visible" — 5.0/5 > **Kuba** | *26 maart 2026* | Management non-profit organisaties | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What I value most about Brand24 is its incredible ability to "make the invisible visible" across dozens of small local communities in Poland. As an organization running the "Równać Szanse" program, we monitor youth projects in very small towns where traditional media monitoring often fails. Brand24 allows us to catch authentic stories from daily workshops and meetings, which we call "Moments of Power." The AI-driven insights and automated PDF reports save us around 10 to 15 hours of manual work every month. We also love the pace of development and the fact that the team is always one step ahead with new features. The partnership-based relationship with their support team makes the whole experience even better. > > **Minpunten**: I have not encountered any significant issues or features that I dislike so far. The tool is very intuitive and the team updates it frequently. If I had to mention one challenge, the sheer volume of data can be overwhelming at first, but the filtering options and AI summaries do a great job of helping us manage it. It is honestly difficult to find flaws in a product that evolves as quickly as Brand24 does. > > Our overall experience with Brand24 has been transformative for our foundation. It solved a massive visibility gap for us by acting as our "digital eyes and ears" in small towns across Poland. Before using it, we struggled to track how local media and social platforms covered our daily workshops and meetings, which are the most important part of our youth development program. Now, we can ensure that young people remain the protagonists of these stories through sentiment analysis. It is a powerful, future-ready tool that provides immense value to any organization focusing on social impact and nationwide reach. ----- ### "Great platform backed by outstanding post-sales support" — 5.0/5 > **Eduardo** | *29 mei 2025* | Consumentengoederen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The post-sales support has been one of the best I’ve experienced with any monitoring tool. The Brand24 team genuinely takes the time to understand the business needs and provides personalized follow-up. The platform also delivers useful data to visualize mentions in real time, identify conversation spikes, and spot key influencers in a very intuitive way. > > **Minpunten**: At first, it can be a bit tricky to fine-tune filters so that only the truly relevant mentions come through—especially when the keyword being tracked is broad. It would also be incredibly helpful to have the ability to combine reports from multiple projects into a single PDF file. That way, you could generate a consolidated report with only the projects you actually need to include, without having to export and merge them manually. > > My overall experience has been very positive. The platform does what it promises, and the customer support has been outstanding. We’ve been able to use Brand24 as a valuable starting point to build a more robust social listening strategy tailored to our brands and the Mexican market. The team’s support has made a big difference. ----- ### "Good but can be much better" — 3.0/5 > **Eli** | *7 juli 2025* | Marketing en reclame | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: The interface is great and easy to navigate and i liked that the report was generated for me when i requested for it > > **Minpunten**: I asked for a call to take me through certain aspects and the response i got was for a suggestion to have an email conversation instead which was not sufficient. Also the results only go back as far as one year but i needed data from 2 to 3 years > > could have been better if we had that call i requested for because the request from my client was very specific ----- ### "Brand24 is great\!" — 5.0/5 > **Dana** | *5 januari 2026* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like the responsiveness of the team, from \[sensitive content hidden\] . They are very helpful with our inquiries. I also like the AI Brand Assistant tool. It helps me to create reports faster. > > **Minpunten**: I do not see public Facebook profiles (only public pages are seen) and we were also to get mentions not related to the campaign (although this is very limited) > > 9/10 due to the reasons stated above. It's not really a con but it's something that added a step to our community management. Although I would say, having Brand24 really made our Community Managers' jobs easier. ----- ### "Growth Hacking Manage" — 5.0/5 > **Bartłomiej** | *10 juli 2025* | Computerhardware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I really like how easy it is to see what people are saying about our brand. It helps us understand our audience better, not just during a crisis but also in everyday projects. The AI features are super useful, and the analytics show more than just numbers – they give us a clear picture of our brand’s image. > > **Minpunten**: Sometimes there’s a lot of data, and it takes a bit of time to go through everything. But once you get used to it, it’s actually helpful. > > Very positive. It’s a powerful tool that gives us both real-time mentions and deeper insights. We use it to track our brand voice, spot trends, and even improve projects based on what people say. It’s a great mix of monitoring and strategy support. ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/149054/brand24?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/149054/brand24) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens