--- description: Ontdek de plus- en minpunten van Toonimo en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Toonimo - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Customer experience software](/directory/30671/customer-experience/software) > [Toonimo](/software/144699/toonimo) # Toonimo Canonical: https://www.capterra.be/software/144699/toonimo > Toonimo Verbeter je klantenservice en verlaag de kosten voor klantenondersteuning door stapsgewijze audiovisuele rondleidingen toe te voegen. > > Oordeel: score van **4.8/5** door 5 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Toonimo? Toonimo verbetert de webgebruikerservaring voor elke website, app of platform. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 5 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews | | Functies | 5.0/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Toonimo - **Locatie**: New York, VS - **Opgericht**: 2013 ## Commerciële context - **Beginprijs**: US$ 7.200,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Iers, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, Frankrijk, Italië, Japan, Verenigd Koninkrijk, Verenigde Staten ## Functies - A/B Testing - Aanpasbare sjablonen - Activiteitendashboard - Alerts/Escalation - Asynchroon leren - Behavioral targeting - Beheer van enquêtes/peilingen - Beheer van klantervaringen - CRM - Certificering en licentieverlening - Content maken - Contextafhankelijke richtlijnen - Dashboard - Doelgroeptargeting - Engagement bijhouden - Enquêtes en feedback - Feedbackbeheer - Gebruikers inwerken - Gegevensverzameling via meerdere kanalen - Gemengd leren - In-app training - Kennisbankbeheer - Klantendatabase - Klantensegmenten - Klantgeschiedenis - Launch management - Live chatten - NPS-enquêtestructuur - Naleving van SCORM-standaards - Rapportage en analyse - Real-Time Analytics - Real-Time Reporting - Selfservicetools - Synchroon leren - Third-Party Integrations - Visuele analyse - Volgen van gedrag - Voor meerdere talen - Waarschuwingen/Meldingen - Websites personaliseren - Zelfserviceportal ## Integraties (3 in totaal) - Conversational Cloud - Google Analytics 360 - LiveChat ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) ## Gerelateerde categorieën - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) - [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software) - [Personalisatie en gedragstargeting software](https://www.capterra.be/directory/30965/personalization/software) - [Training software](https://www.capterra.be/directory/10008/training/software) - [DAP software (digital adoption platform)](https://www.capterra.be/directory/31638/digital-adoption-platform/software) ## Alternatieven 1. [Whatfix](https://www.capterra.be/software/143008/whatfix) — 4.6/5 (77 reviews) 2. [Userlane](https://www.capterra.be/software/157465/userlane) — 4.5/5 (47 reviews) 3. [Thought Industries](https://www.capterra.be/software/142263/thought-industries) — 4.6/5 (79 reviews) 4. [Intercom](https://www.capterra.be/software/134347/intercom) — 4.5/5 (1131 reviews) 5. [Pendo](https://www.capterra.be/software/151951/pendo-platform) — 4.5/5 (238 reviews) ## Reviews ### "Toonimo - Excellent Tool \!" — 5.0/5 > **Itay** | *4 maart 2022* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Used by non developers and developers. Easy to use, quick, supports our SDLC and all security requirements. We recommend it > > **Minpunten**: So far it's the best digital adoption platform solution we tried. > > Great team, support. Initially we took a look at the major competitors but really glad we went with Toonimo and their audio features. much more engaging. ----- ### "A very good demo/walkthrough software" — 5.0/5 > **Geverifieerde reviewer** | *3 april 2018* | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Toonimo is a very simple demo/walthrough software that even the most inexperienced user could use to develop very effective and crisp tours for their site. > > **Minpunten**: I work as a training professional, and unfortunately, there were a few features that made this not fit with my needs. One was the inability to publish to a tracking standard like SCORM or xAPI. This may not be a need for many, but it was important for my team to be able to report how that asset would be used along other assets in our learning ecosystem (Toonami does have good metrics in its tool, but it is a separate pool from my pool of data, and there were other tools I could use to get data into on common repository). Toonami offers professional voiceover for the demos, but there are tools on the market that would allow a decent library of text-to-speech or easy integration with an engine like Amazon's Polly. It isn't that Toonami is bad, but it wasn't deeply featured enough for me, and for what I would use, there were other tour building tools for free that were quite close in functionality. > > If Toonami's feature set is what you are looking for, it is actually a VERY nice tool. Super easy to use. In a very short time, almost any user would be able to create very good interactive tours of a site. My one caution on the tool is understanding if it has the right feature set for your needs. The tool is not as simple to extend features as other tools. ----- ### "Great service, cool product" — 4.0/5 > **Sari** | *13 februari 2015* > > Working with the Toonimo team has truly been a pleasure. The team is both eager and willing to suggest new ideas to us, and to implement ours, even when it's technically difficult or different than expected. Most importantly, our contacts are extremely responsive and available to us which has made it easy to get things done in a timely and comfortable way. ----- ### "Simple, Effective, Fast" — 5.0/5 > **Scott** | *5 februari 2015* | Marketing en reclame > > We have a great product, but it can be difficult to explain its unique advantages succinctly on our site in the few seconds that a casual visitor spends browsing. With Toonimo's help we have been able to do this, and as a result have seen conversions increase by 30%. From our initial conversations with Toonimo it was clear that theirs was an innovative solution which required very little work on our end and it seemed cost effective from the get go. ----- ### "Easy to use. Great support" — 5.0/5 > **Ben** | *14 juli 2016* | Administratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I been using Toonimo tool for 3 months. really satisfied with the product. The product improved my conversion rate in the website ## Links - [Bekijk op Capterra](https://www.capterra.be/software/144699/toonimo) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens