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Honeywell Forge Visitor Management reviews

Over Honeywell Forge Visitor Management

Sine is een softwaresysteem voor de werkplek voor het registreren van bezoekers, aannemers, personeel, studenten en koeriers via het web, tablet en mobiel.

Meer informatie over Honeywell Forge Visitor Management

Pluspunten:

Staff check in is neat using the app, good price and Australian based company.

Minpunten:

The inability to run longer term inductions, the default setting for questions, yearly reminders should be a standard.

Beoordelingen van Honeywell Forge Visitor Management

Gemiddelde score

Gebruiksgemak
4,3
Klantenservice
4,4
Functies
4,1
Waar voor je geld
4,2

Waarschijnlijkheid van aanbeveling

8,3/10

Honeywell Forge Visitor Management heeft een totaalscore van 4,4 van 5 sterren op basis van 594 gebruikersreviews op Capterra.

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Reviews filteren (594)

Omondi
Omondi
Associate Programs Coordinator in Kenia
Geverifieerde LinkedIn-gebruiker
Research, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Among the Best Guest Management Systems around

5,0 6 jaar geleden

Opmerkingen: It is efficient, and their support is collaborative especially when the user is experiencing various hitches when using the application.

Pluspunten:

Can handle a very large number of visitors, especially at the receptionist. The software can easily track the number of visitors in the company, their purpose for visiting and the time they spent.

Minpunten:

The system has a tendency of freezing which dictates the user to reset the whole system. The developers should also an image sign-in protocol for users.

Emeka
Emeka
Ambassador for The Technology Innovation Scholars Program in VS
Geverifieerde LinkedIn-gebruiker
Hoger onderwijs, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

This software is really perfect for logging and managing visitor informations.

5,0 6 jaar geleden

Pluspunten:

Sine does exactly what it's meant to do. It saves you a lot of time from doing it manually. It is also user-friendly, both for visitors and staff.

Minpunten:

As a program, it tends to freeze and have hiccups but that can be fixed by restarting the software. Overall, I have no pressing issues.

Andrew
HSE Manager in Australië
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Contractor management

3,0 3 jaar geleden

Opmerkingen: New to this and learning how system works. Seems like it needs some work to set up for our specific needs. This may be something we can do, but for SME's economical outside support is often required. Haven't looked into that yet.

Pluspunten:

Contractor sign in and approval status and auto follow up for documentation.

Minpunten:

System allows people in as contractors after they have been logged in as visitors without completing the additional contractor processes.

Chris
Chris
Administrative Support in VS
Geverifieerde LinkedIn-gebruiker
Luchtvaart(maatschappijen), 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Extremely Useful Software

5,0 6 jaar geleden

Opmerkingen: Sine is really easy to set up, and as a person with advanced technical skills, I appreciate the wide range of options I have for any check-in form. I also highly appreciate the customer service. I receive very quick responses for any and all questions I may have, and follow-up service is very well done.

Pluspunten:

One of the most useful features about this software is its main dashboard. With this dashboard, I am able to easily view all check-ins. This dashboard also allows full control over each iPad and all its settings, which makes it really convenient to make any changes to the check-in process.

Minpunten:

I do not have any cons with this software. I have suggestions, but for those I just communicate directly with the team.

Philip
Philip
Engineering Manager in Japan
Geverifieerde LinkedIn-gebruiker
Consumentengoederen
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Easy to implement, professional support and great product

5,0 7 jaar geleden

Pluspunten:

Easy to Implement, Fast and comprehensive support, Great product that satisfies all our personel movement tracking needs.

Minpunten:

Would be good if we could use the system to keep a register of who is inducted and alert us when they are out of induction.

Reactie Honeywell

7 jaar geleden

Great to be working with you and the Nestlé Purina team, Philip. Appreciate the feedback and the induction space is something we're looking at closely. We'll keep you updated if we think any features relating to this can further help you.

Ivan Harris
Ivan Harris
Gender and Development Research Officer in Filipijnen
Geverifieerde LinkedIn-gebruiker
Overheidsadministratie, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

My Review for Sine

4,0 3 jaar geleden

Pluspunten:

What I like the most about Sine is its facial recognition feature that allows the user to identify the visitors without the need of presenting valid proof of identification. I also love its geo-fencing capability to ensure that all visitors are within the vicinity of the building, ensuring their safety at the same time. Finally, it has a user-friendly interface, enabling users like me to utilize the software in its best potential.

Minpunten:

Despite its facial recognition feature, the software produces very unclear copies of photos. I have also noticed that it consumes a lot of power, draining my phone instantly when in use.

Lyndsy
Lyndsy
Project Manager in VS
Geverifieerde LinkedIn-gebruiker
Industriële automatisering, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Works well for the money.

4,0 7 jaar geleden

Pluspunten:

Customer interface is sleek and represents our company well. Online management is a nice feature for hosts and admin.

Minpunten:

The formats for the administor to create the forms aren't user friendly or clear. System allows for only taking one picture. Takes a long time for each visitor to sign-in. Setting up the badge printer was not easy.

Reactie Honeywell

6 jaar geleden

Thanks for the feedback, Lyndsy. This guide on configuring the printer will always help. https://help.sine.co/knowledge-base/connecting-the-brother-printer-to-your-corporate-network/ Can you let us know why you would need more than one picture per visitor check in? Happy to explore this use case with you more. Also, please let us know via [email protected] how our forms can be easier and clearer for you; and we can assist and help speed up the check in process. Sine is designed for speed, volume and ease of use; we're happy to help.

Tracie
Tracie
Document Control Technician (Quality Technician I) in VS
Geverifieerde LinkedIn-gebruiker
Automotive
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

user only, back up admin

3,0 7 jaar geleden

Pluspunten:

seemed very easy to use from a user standpoint. Automatically being notified when a visitor checks in and being able to see any visitors that have checked in with software.

Minpunten:

I have not used it enough to determine any deficiencies.

Reactie Honeywell

7 jaar geleden

Cheers for the review, Tracie. Reach us via [email protected] anytime if we can help.

Shane
Regional Quality & Service Co-ordinator QLD in Australië
Geverifieerde LinkedIn-gebruiker
Luchtvaart(maatschappijen)
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great customer service

5,0 7 jaar geleden

Pluspunten:

Provides exceptional reporting, user friendly for ease with customers, creates organised visitor log

Minpunten:

Could possibly tailor further to specific industry in future but already very flexible to implement

Reactie Honeywell

7 jaar geleden

Thanks for the review, Shane. Glad to see Sine is working well for Menzies Aviation

Brandon
Brandon
Accountant in VS
Geverifieerde LinkedIn-gebruiker
Machinebouw, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Sine Review

5,0 6 jaar geleden

Pluspunten:

Very simple design. Easy to use. Great that it lets you know who is on at the time.

Minpunten:

The price is a bit high. Other than that there is really nothing to dislike about it

Liliana Sofia
GED in VS
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

The perfect solution for hassle-free visitor management

5,0 vorig jaar

Opmerkingen: The intuitive and friendly interface allows both visitors and reception staff to use the platform without problems.

Pluspunten:

What I really like about this platform is the ease and efficiency it offers to manage visitors in my company. It also has a number of awesome features that really enhance the registration experience.

Minpunten:

My least favorite thing about this platform is that it can sometimes be a bit tricky to use at first. Setting up and customizing features can take some time to master.

Megan
HR Supervisor in VS
Ziekenhuis- en gezondheidszorgbranche, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great software program to track visitors, deliveries & help keep your bldg secure!

4,0 5 jaar geleden

Opmerkingen: I am satisfied with the software and I am glad my company implemented the software to allow for more ease to provide our front desk receptionist on who will be coming into our facility and who they need to meet with. They are able to sign them in quickly and provide a badge for all of our visitors making it more of a safe environment and in the event of an evacuation we know who all is in the building during that time/day.

Pluspunten:

We use this software to provide a more secure facility and a way to communicate when a visitor arrives on-site. Sine is easy to use and available at any computer. The quick links/photos at the top with the description when you scroll over them allows for easy access to navigate where you should go in the system. When inviting guests, all the information populates and allows an email to be sent to your guest with additional information about their visit, along with a way to sign them in faster when they arrive on-site. You are able to go in and modify the request at any time prior to their arrival. You can also manually check people out of the building when they leave if they forgot to sign out themselves with their ID badge they receive when they sign in.

Minpunten:

One thing that could be improved is when selecting a host, it is all alphabetical by first name and that first person always pops up, so if you don't switch the name, that individual will get the notification when your visitor arrives. I have heard comments from that specific employee stating how he receives a bunch of notifications because his name is listed first due to alphabetical order.

Helen
Executive Assistant to Principal in Australië
Basis- en voortgezet onderwijs, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Sine Feedback

4,0 8 jaar geleden

Opmerkingen: Although our BM had seen this software in action at a conference, I had not, therefore came into the trial as a 'cold' prospective user. The first thing I would say is that I would have preferred some personal contact. Although I have set up the system, I can see from the videos online that it can do so much more. To have someone visit our site and chat about our wants and needs, would be fantastic. The questions I have asked have been answered via the chat facility relatively quickly and have been helpful. On the initial set up when I couldn't load the graphics, the assistance from Sine was much appreciated. Now that we have had it up and running for a period of time, a personal visit to our work site would assist to see how we can set things up better or to a greater efficiency level with compliancy issues being of utmost importance in work areas. The signing in process may be improved by synchronising sign-ups whether by the app, PC or ipad, rather than just by the point of sign-in. With the number of visitors now using this signing in management program, our Reception area has become streamlined with its point of entry to the school. There is now a more professional look in this area. The dashboard facility assists with statistics and queries as to who is on our premises at any one time. Having the ipad available, a portable device, will no doubt be of great assistance during an evacuation should there be one, instead of taking out hard copies of visitors books. It would be good to have a greater number of visitor types available (5 is not enough in a school).

Pluspunten:

It is user-friendly, both for visitors and staff. People have reacted positively to the change in our Reception area due to this process.

Minpunten:

Sometimes the system/ipad freezes and has to be reset.

Reactie Honeywell

8 jaar geleden

Thank you for the review and excellent feedback Helen. Great to have St Peter's Woodlands on board. We'd be happy to assist with any help you require, to help you get the most out of Sine. You can reach our customer success team via online chat, phone and email support any time, and full support guides via https://help.sine.co/ Please ensure you have the latest version of iOS and SinePoint Pro on the iPad, and all should work as normal.

James
Operations Director in Australië
Defensie en ruimtevaart, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Very satisfied

5,0 5 jaar geleden

Opmerkingen: Great. As a technology company, Sine assists us by providing a professional first impression for visitors. The clear visitor interface is at least as efficient as the traditional sign-in book. Have noticed that the fixed-angle mount makes it difficult to accommodate people of different heights when taking a photo.

Pluspunten:

This appears to be a very well and thoughtfully designed. Nicely crafted and deployed piece of software, across the board. Layout is sensible and logical, and information is easy to find. Well done! There is a very low barrier to user entry and usage. Functionality is very high: when we ran through testing different use-cases, in different ways, everything worked the way it said it would, the first time, instantly, and without issue across fixed and mobile platforms, and different OS. The user interfaces have been very well designed. Very, clean, uncluttered look and feel. Information is easy to find. Help videos and instructions are actually helpful, and are synched with the software version. Using the software is...enjoyable.

Minpunten:

On careful consideration, I have not found anything about the software that I do not like. Although not an issue with the software as such, we experienced a network loss at the same time as signing in a visitor, so couldn't complete the sign-in. So a suggestion might be to look in to how sign in could be completed or stored while the system is temporarily off-line.

Reymond
National Project Manager in Australië
Vastgoed, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Amazing solution from the Sine team!

5,0 8 jaar geleden

Opmerkingen: Sine has enabled us as a business to have greater visibility on our workforce. We have hundreds of contractors and property agents, providing services to 200+ large industrial and commercial properties across Australia. Prior to Sine, all of these contractors would need to complete paper forms - imagine collating the information on these paper forms and the inefficiencies caused. Sine eliminates all of this by digitizing the forms and at the same time, the powerful notification system of Sine Pro gives our facility managers real-time visibility on contractors/agents working on-site. In the event of an emergency, our facility managers can rely on Sine's messaging system to ensure alerts can be broadcasted to all contractors on-site, to ensure all personnels are notified and accounted for. Whilst the system is already great, the team at Sine is even better. The adoption of Sine is literally trouble-free thanks to a great support from the Sine team. Implementing Sine was one of the best decision that our company made.

Pluspunten:

Simplicity and reliability

Minpunten:

None

Reactie Honeywell

8 jaar geleden

Thank you for the outstanding review Reymond. It's been a real privilege to work directly with you and the Goodman team, who were all so diligent and thorough in assisting Sine in delivering a solution to help Goodman Property Services. We trust you, your team and also the contractors are experiencing the immediate benefits and efficiency of Sine; and looking forward to working with you further.

Josh
Studio Manager in Australië
Commercieel vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Coworking studio visitor management - problem solved!

5,0 8 jaar geleden

Opmerkingen: The entrance to our coworking studio is downstairs, so I setup Sine to serve as a virtual receptionist. Now we don't have a members 'Mexican stand-off' over who's going to answer the door every time the doorbell rings. Instead, members get a push notification from the Sine app advising if a visitor has arrived for them. As the Studio Manager, getting a push notification when a visitor arrives means I can immediately call them to make arrangements if I'm often offsite. Having Sine has improved the community, improved communication and improved how I managed my customers, visitors and contractors. Sine is now on the list of benefits of working from That Space Coworking.

Pluspunten:

Push Notifications. Remote Site / Virtual Receptionist. A record of visitors for auditing / analytics. Ability to .csv upload a list of members "hosts".

Reactie Honeywell

8 jaar geleden

Hi Josh, Thanks for the great review of Sine and glad it's simplified the hassle of who's turn it is to get the door at the coworking space. We're always introducing new features, particularly to our reporting and host functionality; so do keep an eye of for these, but we'll send you an update via newsletter too. :) Great to hear Sine has helped improve how you manage That Space; and it's great to be a part of the thriving coworking community.

Paige
Property Manager in VS
Commercieel vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Sine Review

5,0 5 jaar geleden

Opmerkingen: Amazing. It's been so helpful & taken away a lot of headaches that parking used to bring for our security guards and receptionist (who does the billing). Thank you Sine!

Pluspunten:

I LOVE the logs of visitors. I love that you can make notes for visitors to see OR NOT to see. I love that the search function allows you to search part of a name and narrows down the results. I truly love everything about it.

Minpunten:

I wish that we had a timestamp for each logged visitor, so we can see when visitors were input into the system. We have had a few occasions when we know the visitor wasn't in the system, but then magically was...... and we know they added them later but we can't "prove" it.

Cheryl
EHS Manager in VS
Nutsbedrijven, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Sine Survey

4,0 5 jaar geleden

Opmerkingen: We know who is on and off site at all times for our Emergency Action paln

Pluspunten:

Customer Service, Easy check in for employees and vendors, know who is onsite, ease of sending invitations

Minpunten:

Workflow was to expensive, vendors can check in and say yes they have had the orientation and be on site, At this time it is an honesty thing if they have had their annual orientation, difficult to upload documents into. Unable to grab a PDF and upload, cant make an excel sheet with names on it and upload all at once for record keeping

Jeremy
Facilities Manager in Australië
Schoolleiding, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Sine review

4,0 3 jaar geleden

Opmerkingen: Helps to ensure all visitors and contractors are accounted for, it also ensures i can make sure the contractors are fulfilling their contracted time on site

Pluspunten:

Ease of use for contractors and uses alike

Minpunten:

Could better store regular visitor information to reduce the sigh in time

Louise
Office Manager in Nieuw-Zeeland
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Sine review

5,0 6 jaar geleden

Pluspunten:

Quick sign in and check out! Easy search access for report

Minpunten:

People can walk away when taking photo, it will capture and take a photo without human's face. Someone else could sign in on other people's behalf if they know those people's details. And it will be hard to verify people when there is no photo to check.

Donna
Asthma Swim Program Co-ordinator in Australië
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Use it for Asthma Swim Program attendance tracking, screen children's asthma control and surveys.

4,0 7 jaar geleden

Pluspunten:

Easy to use Intuitive set up Support team happy to work with me through several different possible options to allow a family of siblings is entered each Saturday as quickly as possible. Support team fast acting through text, providing helpful links I could follow. Support team called to go through what became a more complex situation after first few solutions didn't work, and were able to talk to me without tech jargon. Love geo fence so families can't say they have attended when they haven't. Gave us space to work out how we could use the software without pressuring us about the invoice and interrupting our service while we did some trial and error. Parents love it. Fast track codes are great. QR codes are great, parents thought were really high tech savvy when we trialed those.

Minpunten:

I know the software is not designed to sign in multiple children who might be enrolled with one parent with one email and one mobile phone number. I get normally this would be used for an adult signing in to a location. On this basis it is great. For our purpose, not being able to log in once and for a parent to answer questions pertaining to each of their children is an issue. One potential option was for the number of visitor types to increase, so a family could log in to their own type where their check in form is customised for their children.

Reactie Honeywell

7 jaar geleden

Appreciate the review and feedback Donna. Great to be working with you and Asthma Foundation. We'll pass your suggestions onto our Product Team for something to consider. Reach us anytime via [email protected] or online chat :)

Sharon
HSE & NERC Manager in VS
Olie en energie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Exceptional contractor/visitor management tool.

5,0 7 jaar geleden

Pluspunten:

The software was easily customized for facility needs. It allows seamless sign-in/sign-out of contractors and visitors. We've also adopted questions upon sign-out that allows us to reinforce safety protocols. Most employees and vendors have opted to use the app-based sign-in.

Minpunten:

It could be less about the software and more about the iPad; however, at least weekly, the software must be rebooted on our lobby iPad. Currently investigating a fix.

Reactie Honeywell

7 jaar geleden

Thanks Sharon for the review. Glad to see Sine is working well for EthosEnergy. Perhaps ensure your iPad is running the latest iOS to see if this resolves the rebooting requirement. Reach us anytime if we can help.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good but needs more features

4,0 6 jaar geleden

Opmerkingen: Overall, good experience. Not enough features for the price - we will be moving to something that will cost us only a fraction but with far more features and integrations.

Pluspunten:

Nice and clean interface Useful features

Minpunten:

The UX is not straight forward Cannot delete users even when it was a test user or an error has been made The billing system for Sine is outdated - no automatic billing; constantly defaults to AUS currency and address. Lack of integrations

John
HSE Manager in Australië
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Sine

4,0 3 jaar geleden

Opmerkingen: Good

Pluspunten:

Easy to enable and use was able to be driven by personal mobile phone

Minpunten:

I cannot say I am new to the business - have a nice day

Chris
Senior Facilities Manager in Australië
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

N/A

5,0 3 jaar geleden

Opmerkingen: Contractor Management

Pluspunten:

The notifications when contractors are onsite

Minpunten:

No items so far that I least like about using the software