--- description: Ontdek de plus- en minpunten van ReviewTrackers en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ReviewTrackers - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Reputatiemanagement software](/directory/30750/reputation-management/software) > [ReviewTrackers](/software/140801/reviewtrackers) # ReviewTrackers Canonical: https://www.capterra.be/software/140801/reviewtrackers Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.be/software/140801/reviewtrackers?page=2) > Software die bedrijven helpt bij het beheren van en reageren op beoordelingen, het verbeteren van waarderingen en rangschikkingen en het ontdekken van belangrijke klantinzichten. > > Oordeel: score van **4.7/5** door 172 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt ReviewTrackers? Gezondheidszorg, restaurants, automotive, detailhandel, financiën, verzekeringen en horeca zijn een aantal van de vele sectoren die dit platform ondersteunt. Meld je vandaag nog aan voor een gratis proefversie en ga binnen enkele minuten aan de slag\! ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 172 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: InMoment ## Commerciële context - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België, Belize, Bermuda en 154 meer ## Functies - API - Aanpasbare formulieren - Activiteitendashboard - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Bewaking - Bewaking van sociale media - CSAT-enquêtestructuur - Campagnebeheer - Communicatie via meerdere kanalen - Communicatiebeheer - Concurrentieanalyse - Dashboard - E-mailbeheer - Engagement bijhouden - Enquêtes en feedback - Gegevens importeren en exporteren - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Integratie van sociale media - Klantensegmenten - Klantgegevensbeheer - Lijstbeheer - Maatschappelijk delen - Merken volgen - NPS-enquêtestructuur - Prestatiemeetwaarden - Proces- en workflowautomatisering - Rapportage en analyse - Rapportage en statistieken - Real-Time Analytics - Reputatiebeheer - Retenties bijhouden - Review Sharing - Reviewaanvraag - Reviewbeheer - Reviewmelding - Reviews controleren - Sentimentanalyse - Sms-berichten - Tekstanalyse - Toezicht houden op klachten - Trefwoorden bijhouden - Trendanalyse - Visuele analyse - Waarschuwingen/Meldingen - Workflowbeheer - Zoeken/filteren ... en 6 meer functies ## Integraties (7 in totaal) - Brandwatch - Google My Business Review Manager - Hootsuite - OpenTable - Tableau - Talkwalker - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning ## Categorie - [Reputatiemanagement software](https://www.capterra.be/directory/30750/reputation-management/software) ## Gerelateerde categorieën - [Reputatiemanagement software](https://www.capterra.be/directory/30750/reputation-management/software) - [Feedback en review management software](https://www.capterra.be/directory/31024/review-management/software) - [Klantbehoud software](https://www.capterra.be/directory/34255/customer-retention/software) - [Social media monitoring tools](https://www.capterra.be/directory/33397/social-listening-tools/software) - [Customer satisfaction software](https://www.capterra.be/directory/30541/customer-satisfaction/software) ## Alternatieven 1. [SurveyMonkey](https://www.capterra.be/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 2. [Trustpilot](https://www.capterra.be/software/169618/trustpilot) — 4.5/5 (1202 reviews) 3. [Broadly](https://www.capterra.be/software/161326/broadly-reviews) — 4.8/5 (336 reviews) 4. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1758 reviews) 5. [Jotform](https://www.capterra.be/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) ## Reviews ### "Simplicity is key" — 5.0/5 > **Brett** | *12 december 2018* | Vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: -Ease of use encourages buy-in -Support is there -Trending keywords and platforms, a snapshot of performances, current month performance vs. previous, etc. > > **Minpunten**: Custom reporting and additional competitors that match our industry. However, they are constantly rolling out new reporting and engaging the customer on what WE want to increase company-specific benchmarks. Also, they haven't yet overpromised and underdelivered. > > Team is incredibly responsive. As platforms such as Facebook, Google and Yelp continue to make changes to their policies (which feels like every day) their ability to clearly explain and flexibility of their own platform is very helpful to continue to grow our brand online. ----- ### "A good simple & basic product for people looking for easy reputation management" — 4.0/5 > **Maria** | *11 oktober 2019* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: This product is very user friendly. It was everything that you need for tracking your brands reputation online, but presents it in a simple and user friendly way. You are able to select the different sites that you want to monitor reviews, set up alerts based on certain specifications and respond to all reviews in a log format. For someone that owns multiple different brands/businesses, this is a quality \& scalable solution to monitoring reviews. > > **Minpunten**: The customer service could be better and the analytics platform could be a bit more sophisticated. But overall, I think the bag for your buck is good with this product. > > I've had a positive experience. My team uses this tool regularly and we don't plan on switching any time soon. ----- ### "Basic review management" — 3.0/5 > **Geverifieerde reviewer** | *3 februari 2022* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: ReviewTrackers did what the name implies: tracked and reported on review volume, so that we could see what our customers were saying about us. The out-of-the-box product was very easy to implement, simple to learn, and easy to use. > > **Minpunten**: Unfortunately, the reporting and monitoring interfaces were somewhat bleak at the time, and were not as visual or supportive as we would have expected. In addition the product was not as dynamic as we'd hoped. It simply curated and shared reviews as we received them, with little opportunity for customized or segmented reporting. Also, there was a very low level of customer service intervention. Our hospitals want to be able to respond to reviews with a local voice, with local perspectives. We were basically told this wasn't supported. ----- ### "Super Helpful\!" — 5.0/5 > **Cameron** | *20 december 2019* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Makes it easy for all of our managers across all of our properties to access and respond to reviews. The dashboard is also great for monitoring all the reviews we get across all platforms. The alert system is super helpful when wanted to respond immediately to those negative reviews\! Finally exporting reviews for weekly reports has never been easier > > **Minpunten**: Not being able to directly respond to some sources without leaving ReviewTrackers (TripAdvisor) Not all review status change automatically when responded outside of ReviewTrackers. > > Makes grabbing review data for reports 10x easier\! Also love having 1 place for all our reviews over all our properties making it much easier to monitor. ----- ### "Keeping current with Google Reviews" — 4.0/5 > **Doug** | *12 september 2022* | Gezondheid, wellness en fitness | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It gives us fairly quick updates on Google reviews. This is needed in our industry to fix issues with our customers immediately. > > **Minpunten**: I wish there was an easier way to create a campaign to entice our customers to post positive reviews when they've had a great experience. > > Good experience so far. ----- Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.be/software/140801/reviewtrackers?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/140801/reviewtrackers) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens