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Over WizIQ LMS
Gebruiksvriendelijke, betaalbare Virtual Classroom- en LMS-software voor docenten, instellingen en organisaties.
The recording and enrolling features. The ability to customize your platform.
It happened twice that the audio on the system was no working. My students could not hear me and I tried it out on 3 different computers.
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Ideal for creating new courses and sharing it
Opmerkingen: We have been using it for a short period now, and will continue using it. It is easy and a better option when you are just a small scheme business.
Pluspunten:
Wiziq is very much easy to use, it has a big learning curve but the continuous support from the team ensures you learn all the techniques involved with this. You can create multiple course works, create them in sub folders which feature we use for classes. They can be moderated time to time and still be shared with students too.
Minpunten:
You cannot access wiziq unless you have a very strong internet connection, unfavourable weather conditions begins faulty connections, and even the slightest waver doesn't connect you to the LMS
A Wonderful Tutoring Experience
Opmerkingen: Based on my 2 years experience I really recommend this VC hosting provider for anyone that aims to arrange online classes or meetings. So, if you are seeking for a wonderful teaching experience, go on use WizIQ Virtual Class Platform and I guarantee you will never regret it.
Pluspunten:
- When you schedule an online class (or meeting) you can get its link easily and share it with whoever you want; you can also enter to the class before the start date and upload your files or simply choose them from your library, etc. - The class link page shows its details. - You can get the class link from your platform to invite more attendees during the class. - You can check your connection, your microphone, and your speaker's settings and volume; and you can change their settings as well. By the way, installing WizIQ Desktop App makes it easy for you and your attendees to avoid plug-ins issues. - You can upload your files in your library to get a quick access to them in your classes and you can choose to share them or keep them private. - You can also upload files in the class from your PC within the session, but they won't be stored in your library. - You can write, draw, highlight any kind of text or graphic whether on the white board or on a file (PDF, PPT, DOC, etc), you can use the pointer as well to make it easy for your attendees to follow your explanation. - You can create as many boards as you want, change their names and their colors. - Once you upload or open a file in the class its name will automatically be displayed in the tab bar of board that includes it and you don't have to rename it to know in which board it exists, especially when you create a lot of boards. - A lot of text formatting and editing tools are available there, and you can use the screenshot tool to save your whiteboard shots in your PC to may be use them later or share them with your attendees. - You can make a poll and you can share the results with your students. - You can display audio or video files from your library or from a youtube link. - You can share your screen with them. - You can move your students into different rooms within the clasd. - You can chat with them in public or even privately, and you can change the text size and color to distinguish your messages from the other attendees, and they can do the same as well. - Attendees can use the "Hand" icon notify you if they have some questions, comments, or control requests, and this will help you to stay focused with no interruptions. - You can allow your attendees' microphones, cameras, or give them control to surf within the class and make some changes such as writing, screen sharing, file uploading, etc. and you can take that back. - You can extend the class duration within the class. This was what I remembered for now, and there are more options that I don't usually use such as tests, Math tools, etc.
Minpunten:
- No monthly payment plans. - Most of non English Speakers face some troubles entering first classes, especially when it comes to App installation. - no recurring class schedule option.
Great Marketing .... Poor Service
Opmerkingen:
I have experienced to services.
Service 1 - VLC:
- Needs improvements on the technical issue that appears continuously.
- Needs better support, especially for premium subscription client.
Service 2 - Developing a learning platform for my institute:
- The project started on 17 Oct 2018 with a delivering date in 75 days. Today is 28 Oct 2019, and WizIQ still stalling!
- Review the "Cons" part, because I feel sorry for myself when I write down my horrible experience with WizIQ again and again.
Pluspunten:
The recording and enrolling features. The ability to customize your platform. (I subscribed to the highest package)
Minpunten:
- Poor support (they blame you first for any issue, and when you proof they are wrong, they apologise and the supervisor call you :D ... this happened many times) - Continuous issues during live sessions. - Uploading problems. - The treatment before payment is not the same as after, and not the same as when your subscription is about to expire. - The sales manager has no control over his subordinates. They don't respond to his emails. He even requests clients to contact the founder to complain about the poor support so his subordinates may react!
An option to start in education the lunea
Opmerkingen: The best thing is that you are only activating the account and a few clicks you can already have your LMS active and virtual space to develop your online courses, inviting your students to interact with the platform
Pluspunten:
What I prefer about the software is that it is very intuitive, I remember that in its beginning it was just an application to hold lectures and online classes. Then I evolve to become an LMS integrating different tools that help us as teachers to teach our students beyond the classroom
Minpunten:
One of the disadvantages is that you have few options to create learning objects within LMS, it would be great to develop your own authoring tool to design more interactive materials.
Best I Have Found for the Price Point
Opmerkingen: Our organization is around 60 people. I use the software for company wide training and group meetings. I have been using the software for over a year now with little to no problems.
Pluspunten:
Easy to use. Reliable. Cost Effective. Customer Support has been nothing but excellent. Integration into Moodle makes creating classes extremely easy.
Minpunten:
No Mac App. You have to use the Windows App to get MP4 recordings. Screen Sharing could be better, I find it's quite laggy at times (but not always).
Great App
Opmerkingen:
I have been using WizIq for 3 years to teach my online courses. The support team has always been really helpful specially Nikhil Sharma and Jasmeen. These guys know what they are doing unlike a lot of other LMSes where it is hard to figure out what needs to be done.
Special kudos for the killer virtual classroom.
Pluspunten:
Great virtual classroom Awesome support
Minpunten:
Goes offline once in a while which is a bummer.
Excellent app overall, with a few bugs left to be worked out
Pluspunten:
-Very convenient layout condusive to seeing meeting members, chatting with them and using microphone or camera to communicate with them -It's nice that you can toggle between various modes of communicating with others and adjusting their settings individually within the website
Minpunten:
-Mobile app appears to be quite limited, making it an unacceptible alternative to using a computer -There are lots of bugs associated with moving windows around and trying to arrange things the way you want, where windows move off the the screen and are difficult to maneuver. -Video feeds of all meeting members is automatically made to be the same size and there is no clear way to unselect the video feed of less important meeting members so that you can see the person of interest bigger than everyone else.
It has been great to use wiziq virtual classroom software especially the HTML5 version WebRTC.
Opmerkingen: With this software, we were able to conduct a lot number of live audio-video sessions. Thanks to WizIQ team to create a great virtual classroom whiteboard software.
Pluspunten:
Features like browser free audio-video sessions, extension of session time when needed, and clear videos.
Minpunten:
Inbuilt webcam requirement is the least i liked since students not having inbuilt webcam in system cannot attend the live sessions.
Easy of use and great support
Opmerkingen: WizIQ let you setup a class in a matter of minutes and few clicks. The online sessions give you excellent tools to make them interactive and very participative.
Pluspunten:
The whiteboard let you write, draw, upload files such pdf, docx, pptx, and images
Minpunten:
None as all it's improved.
A nice online learning platform LMS
Pluspunten:
its easy and simple interface gives a good user experience. I have used both teacher and administrator access to the application both are quite easy. its reporting section for teacher and student is excellent. it supports various types contains like pdf, ppt, doc, embedding youtube etc. an instructor/teacher can track each and every activity of learner in the course.
Minpunten:
Unable to find search course option in the whole platform. sometimes it will irritate user to find a course.
Don't Waste your Time and Money
Opmerkingen: Absolutely disgraceful customer service. Contact me any time for email transcripts. Unresolved issues from July 2020. Zero customer care. Zero communication. I the customer have to contact them for updates. They are an unprofessional enterprise, completely incompetent and have pushed this user to absolute breaking point. The service has been the worst I have ever experienced.
Pluspunten:
Absolutely nothing. I have nothing good o say about the software, because I have not used a problem free version of it. They don't maintain their Wordpress plugin, stay away from it.
Minpunten:
Ongoing Problematic bugs affecting the software, resulting in poor teacher and student experience. Unresolved technical issues with Wordpress plugin. No technical support for 5 months. The user has to report issues which go unresolved. You cannot use this software without teachers, students and customers being unhappy.
DON'T BE THE NEXT VICTIM! STAY AWAY FROM THIS COMPANY!
Opmerkingen: I signed up for a free trial and Mr nice guy ( at first) Srinath Reddy ( Shawn) rang me almost everyday. I must admit, he was so charming and very helpful so before my trial expires, I bought a premium membership. The worst mistake I have ever done in my whole life- I was always careful with this kind of scams but unfortunately, I fell for this trap. He will promise everything and he took advantage knowing that I don't have a developer to help me with the integration. He said he will look after everything from start to finish but minutes after receiving your payment, he starts to disappear and he will pass on your case to different people. These people were not trained to the job so please don't share anything, they ended up messing my live website and it was down for 4 days. I lost huge amount of business hours and they have caused me too much stress and I'm hoping when they see this review, they will remember me again. At present, I ring and email them everyday begging for a refund and as expected, I am treated with no respect at all. With regards to the software, I had some training but it was so fiddly and complicated so it's not really worth it. The bottom line is, these people are professional robbers and I don't know how they stay in business. I am willing to share my contacts if you want to share your experiences with this company. I'm not expecting that I will get my money back but I hope they will be closed down soon and I hope no one will ever have to go through with the stress and worry that they have inflicted. I hope this review will inform and help others.
Pluspunten:
Nothing
Minpunten:
Fiddly and complicated to use. You have to do everything on your control panel which you will end up messing your content management.
Reactie WizIQ
8 jaar geleden
Hi Agnes, it is quite unfortunate to know that you experienced trouble. As a customer-oriented company, it is always our first-priority to provide great experience to our users. However, this time, it seems we left some loopholes and therefore, it caused such inconvenience. We are really sorry for this. This matter has been taken up with the high authorities in the company and you'll hear from our sales head soon. Hope to provide you with a better experience in future. - Team WizIQ
Terrible Experience with WizIQ
Pluspunten:
After our exceedingly negative experience, I can't honestly write anything in this box. Perhaps I could say the salespeople are convincing...
Minpunten:
After multiple tests with our team members, we could never make the WizIQ platform work when more than 4 students were logged on. Our lead teacher also noticed that (even after emailing multiple times asking for assistance) her account was always listed as Trial and not `Premium. When we never received clear information about the Trial/Premium confusion, and when it became clear that the software simply COULD NOT support more than 4 students, we knew this platform would not allow us to offer high quality classes'especially since our enrollment was growing quickly. The process to close the account and request a refund was painful.Last night the problems came to a head when, after one WizIQ employee told us we would receive a refund, another told us that the breakdown in communication had happened inside our own team and that WizIQ was not at fault. Regardless of how big or small the customers organization is, it is the job of WizIQ to dig into issues and discover problems to ensure customer satisfaction. To us, it felt like WizIQ made a huge effort to seem like they were helping'while in reality nothing ever got resolved and we were left with the same questions that made us frustrated with WizIQ in the first place. Now we are so exhausted that even the refund doesn't feel worth any additional contact with WizIQ. We are posting this review as a matter of public interest, in the hope that another young company does not encounter the same problems with WizIQ that we did.
Increasingly Dated Software
Opmerkingen: The company seems generally fairly scammy of late. It feels like they've run out of funds and now need to start really squeezing the existing client base for every nickle and dime just to stay afloat.
Pluspunten:
At first glance, WizIQ seems like it has most of what'd want in an online learning platform: a stable video chat program with a blackboard and the ability to record lessons. But the seams quickly start to show once you've used it for a few weeks.
Minpunten:
The ability to edit and move text on the whiteboard is very clunky. Drawing shapes, lines, etc. are all very limited compared to other offerings. The recordings of lessons are saved uncompressed, and do not completely replicate the in-lesson look and experience. Unless you purchase a lot of extra storage space, you'll not be able to store more than a handful of previous lessons online, and the costs for storage are insanely marked up. The software itself hasn't really been updated in terms of functionality in over a year. Vital options are buried in obscure menus and hard to track down.
WIZIQ AVOID / ACHTUNG / CUIDADO / FUNKER IKKE
Opmerkingen:
Wizq platform has lots of BUGS, their system its OUT OF DAY and they refuse to give your money back if you ask for.
They are very charming to push sells but after that the platform doesnt work as they say.
Disappointed teacher from Norway.
Minpunten:
Was an amusing disappointment to use my hard owned money in this platform. I could never used because the email sending when you program a class does NOT work. They send a virtual technician that comes into my computer with the SOHO program. He didn't fix the BUGS, neither the share screen possibility. The platform only works with Mozilla Firefox in my case. Save your money and time.
Reactie WizIQ
8 jaar geleden
Hi Eduardo, we are extremely sorry to know what you went through. One of our team members will get in touch with you soon to collect details of this issue. We would like to investigate what caused this experience and improve our services. - WizIQ Team
WizIQ the one of the best one for virtual classrooms and online courses.
Opmerkingen: I got to know about this WizIQ app from my GRE trainer, he had a word with me about WizIQ stating that "WizIQ is one of the best thing to learn online and for virtual classes. WizIQ's Virtual Classroom helped me to collaborate in real time during online delivery of classes and training sessions and this software helped me lot for my GRE/Toefl preparation.Learners will find it easy to access the courses they have taken to date and even share their ideas and views on a particular subject, WizIQ allows users of the app to message other users in their contact list which helps to communiacte with each other and encourage discussions on particular topics. I also appreciate customer support team they are very fast in service to customers.
Pluspunten:
Live class features in this software is the most important one and i like that
Minpunten:
ease of access
Reactie WizIQ
8 jaar geleden
Hi Aditya, Thanks for leaving us a review here! We are happy we could help you prepare better for your GRE. :) Hope to keep on adding value to your life. Regards, WizIQ Team
excellent platform
Pluspunten:
features easy to use smart platform easy to understand services are good from backend your team is very supportive
Minpunten:
dependency on internet speed pricing is little bit high areas having low internet bandwidth have connecting issues
A tool with 4th dimension
Opmerkingen: My professional progression aligns with wiziq.com. This platform is stands very hgh. Years of my experience with several LMS enforces me to stick with the best one. Wiziq entails me to teach , confer and exhibit my creativity.
Reactie WizIQ
9 jaar geleden
Hi Dr. Subroto, Happy to know we could be a part of your creative journey. Thanks for sharing your feedback with us. Regards, Amanjot WizIQ Inc.
The best tutoring i have ever seen in my life as a student.
Opmerkingen: My experience was the best. Thanks to WizIq I was able to bring my math grades up to a 98% average , the person who saw the most improvement was my math teacher. She couldn't believe what one course in a month did for me, I was able to aid other students and recommend this to them. Though none of them joined the program their respect grew for me, also my parents especially my dad were thrilled to see me explain such complex math equations to my 4th grade siblings. Overall i would do this again every summer for the rest of my years as a student. Another great thing that i would like to conclude with is the customer service representative. He was so kind and patient with us , he understood that we were limited in our knowledge of technology. Thank you so much WizIQ
Pluspunten:
The ability to participate and show your work,with others.
Minpunten:
Nothing i had no problems
Reactie WizIQ
8 jaar geleden
Hi William, Thanks for sharing your feedback with us. Knowing that we could help you grow assures us that we're on the right track. Hope to help you further in your future. :) Regards, WizIQ Team
It was good until I came across other platforms such as Teachable, Skillshare
Pluspunten:
1) Able to move files across different courses 2) control over what content is visible only ( and not downloadable) 3) easy to invite new students to enroll.
Minpunten:
1) uploading takes a very very long time 2) no bulk upload as in Teachable 3) can not provide an overview of the course to the students
Worst customer support ever seen in my life.
Opmerkingen: Our salesman "Praveen" was supper nice to make the sale. He said they had 6M happy customers, and a team of designers will work with us on the design. Not true, once they got paid they were hard to reach and never got hold of the support team. This company is a scam.
Reactie WizIQ
8 jaar geleden
It is so unfortunate to know about your experience, Tim. We will take quick action on this and make necessary efforts to ensure it doesn't happen again. Request you to share your registered email id with us so that we can get back to you.
Similar to Adobe Connect
Opmerkingen: As a self-employed full-time online-tutor I am always on the lookout for efficient, easy-to-use, reliable and affordable software-solutions to offer my students the best possible experience and service and WiziQ LMS is the perfect alternative to Adobe Connect.
Pluspunten:
- Self-Explanatory and easy to navigate even for inexperienced users. - good customer support
Minpunten:
- sometimes a few audio related isssues
Course by islamic literacy
Opmerkingen: I think the WizIQ LMS application is really wonderful and I like how all the features are under a single platform. The application is very easy to use and has very less distraction.
Pluspunten:
It is very user friendly and I think the interface provides everything I need for my class.
Minpunten:
I wish there was a manual or video explaining how we can make maximum use of every feature.
Really excited for this product... and let down
Opmerkingen: My company purchased this software with the idea that we could hold an online test prep workshop. Although we have not yet used it for that purpose, we have attempted to hold "Team Meetings" with our non-local staff over the past 5 months, and have had problem after problem. Most often, we find that we must pause the meeting early on, and switch to another program. Although we have contacted customer support, they have not provided specific solutions, rather request that we check our volume and headphones, etc.
Pluspunten:
Everything that WizIQ offers is a pro... except that it doesn't work!
Minpunten:
Sound reverberation, faulty connection, challenging interface to enter ongoing meetings.
Reactie WizIQ
9 jaar geleden
It feels bad to know we let you down. We are sorry for the inconvenience caused to you. We have made a note of all the issues you reported with the platform. We will share your feedback with the concerned team/s and improve our services.
Worse service
Opmerkingen: I purchased the Wiziq platform, and purchased the integration to my website as well. They told me the integration would be quick but it has been a month and I have to chase them for them to hurry, and i meet endless technical problems. Their tech support is very messy: a different person calls you each time so no one really follows your particular case, a disaster overall
Minpunten:
Lies from the sales teams, very slow delivery and endless technical problems
Reactie WizIQ
8 jaar geleden
Hi Maria, Thanks for sharing your feedback. We are sorry for the bad experience. At the same time, we assure you that this shall be taken as a feedback to improve our services as we always strive to serve our users in the best possible way. Also, we request you to share your registered email id with us or write to us at [email protected] so that we can investigate the issue further and resolve it. Regards, WizIQ Team