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Over Paymo

Paymo is een complete online-oplossing voor projectgebaseerde bedrijven en freelancers om projecten van begin tot eind te beheren.

Meer informatie over Paymo

Pluspunten:

The customer support is RAPID and knowing that I'm speaking to good humans is that authentic extra that many other platforms lack.

Minpunten:

The timeline for viewing schedules was very hard to use and my team and I just oped to ignore our managers push to use Paymo's timeline scheduling and use google calendar.

Beoordelingen van Paymo

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,5
Waar voor je geld
4,6

Waarschijnlijkheid van aanbeveling

8,7/ 10

Paymo heeft een totaalscore van 4,7 van 5 sterren op basis van 691 gebruikersreviews op Capterra.

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Reviews filteren (691)

Klaas
kok in Nederland
Horeca, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

zzp

4,0 2 jaar geleden

Opmerkingen: goed bedrijf keep the good work

Pluspunten:

fijn dat ze alles goed bij houden zo als wat ik op de planning heb

Minpunten:

tijdregestratsie was beetje last voor me

Francesca
Francesca
Marketing and Communication Strategist in Italië
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A great way to manage marketing projects!

5,0 10 maanden geleden

Pluspunten:

In my role as a marketing professional, Paymo has become my go-to solution for managing tasks and tracking time entries efficiently. Its all-in-one platform simplifies everything from organizing projects to monitoring billable hours. I particularly appreciate how seamlessly I can switch between tasks and log time entries, ensuring accuracy in my project timelines. This functionality not only helps me stay on top of deadlines but also enables me to generate precise invoices for clients based on the time spent on each task. With Paymo, I can focus more on delivering quality work and less on administrative hassles.

Minpunten:

maybe the fact that I cannot see time entries for my team members in an easy way.

George
Web Developer in Roemenië
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Unveiling the Power of Paymo's Project Management Suite

5,0 10 maanden geleden

Pluspunten:

Paymo offers a comprehensive suite of project management tools that have truly streamlined our workflow. What I like most about Paymo is its user-friendly interface, which makes it incredibly easy for our team to collaborate effectively. The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently. Overall, Paymo has significantly increased our productivity and organization, making it an indispensable tool for our business.

Minpunten:

While Paymo offers a range of valuable features, there are a few areas where it could improve. While the existing templates are useful, having more flexibility to tailor them to our specific needs would be beneficial. Additionally, the mobile app interface could be more intuitive, as navigating certain features feels slightly clunky compared to the desktop version. Finally, while the customer support is generally responsive, there have been instances where resolution times could be quicker. Despite these minor drawbacks, Paymo remains a valuable tool for our team's project management needs.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Nothing special, but it works

3,0 10 maanden geleden

Pluspunten:

We use Paymo for time management, or at least tracking the hours spent on projects. For this purpose it works. The interface is easy to use and it time entry is a breeze.

Minpunten:

Paymo is not the best solution out there, but not the worst either. I would not say there is a particular bad thing about Paymo, rather that it comes down to personal preference. I, and I'm sure I'm not alone in this, find timesheet entry a pain, regardless of what time tracking software is being used. Is there a better way of doing this? Yes, but I have not developed it, yet.

Manuel
WordPress Consultant and Webdesigner in Duitsland
Design en ontwerp, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great platform for freelancers & agencies

4,0 10 maanden geleden

Opmerkingen: Overall very satisified. I wish Paymo would offer more customization and more robust templates, or a clever AI assistant which analyzes my usage and makes suggestions to save me more time.

Pluspunten:

I like that Paymo can be used with different setups and requirements. As a freelancer, I can set up my clients, my projects and keep track of all of them. It's a critical app for me.

Minpunten:

The mobile app needs more refinement. As i invite guests over to my project dashboard, I am currently unable to notify them whenever I post a comment. This has been unsresolved for a while so I barely use the app.

Gerald
Director in Australië
Architectuur en planning, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Good value for money

4,0 10 maanden geleden

Opmerkingen: Overall a great app to use. We successfully manage a small team of 9 with the feature set and get good feature development feedback

Pluspunten:

Value for money, ease of set-up, timesheet format, project overview dashboard, Feature roadmap & community feedback forum

Minpunten:

Sub-task handling, Task editor side-panel, Task template handling, Lack of project stage functionality option

Vicky
CEO in Zweden
Tekstschrijvers, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Excellent task- and time tracking software for small agencies

5,0 10 maanden geleden

Pluspunten:

Task management and time tracking is baked into ONE system so you pay once, not for two different systems. Easy to use like Asana, but packed with more functionality, like Clickup – but much better than either.

Minpunten:

Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to Quickbooks and send them from there rather than directly from Paymo.

Mike
Owner in VS
Mediaproductie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Love Paymo! Would highly recommend it!

5,0 10 maanden geleden

Opmerkingen: So far we are very happy with Paymo and will continue to use it and recommend it. The team has found it easy to use so far and to implement with everyone.

Pluspunten:

We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares to do what we need. We use time tracking + the task/project management heavily, so it's awesome to have it in 1 product.

Minpunten:

There's just some small features I think that will come that would be great. Some minor things, like adding expenses from the project view for example. But it's great we can add feedback and suggest edits.

Rachel
Project Manager in VK
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Paymo review

4,0 10 maanden geleden

Pluspunten:

Easy to track time and see calendar view on timesheets to visualise your day. Easy to create a project and great to see different viewing options such as table or gantt depending on how you need to visualise a project.

Minpunten:

Scheduling/resource management could be better. We can't register the time that an employee may work every week as some are part-time. (as far as I know) And we can't build out a person's day in a calendar style similar to timesheets to dictate when they should be working on something.

Reactie Paymo

10 maanden geleden

Hi Rachel, Thank you for the feedback, we appreciate it. Please note that by using the Day view in Team scheduling you can set specific time intervals the user should be working on the tasks.

Stan
Creative Director in Duitsland
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great but could improve

4,0 10 maanden geleden

Opmerkingen: It saves me time, especially with invoicing, I use it daily for my work.
It feels a bit unfriendly at time when I get to the website. Many tabs, some missing options unless I upgrade to the most costly version. But overall indispensable. I have recommended it to other companies already. Also, the sync with google calendar doesn't work for me. Maybe I didn't configure it properly but I tried several times. The time don't appear in any other calendar than on the Paymo website.

Pluspunten:

It's simply the cheapest option for time tracking, project management + automatic invoicing. Unfortunately some essential features need upgrading each time. It is sad that we don't get more with Small Office than Kaban. Still, it is the cheapest for making clean invoices.

Minpunten:

It lacks some project management options such as adding description text or brief to projects. Ideally it should be visible on one screen -> Project summary then the list of tasks.

Michelle
freelance book indexer in VS
Publiceren, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Paymo Invoices

5,0 10 maanden geleden

Pluspunten:

I've been using Paymo for years, and I don't plan to switch. It's easy to use, reasonably priced, and it is continuously updated and improved.

Minpunten:

I don't use the project management features because I don't need them. So for me, that aspect is overkill. But I am sure other people need those features.

Jessica
Executive Director in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Loving paymo

5,0 10 maanden geleden

Opmerkingen: It has helped our org so much. Great customer service. Intuitive. Affordable. I am excited to learn even more features and use it to its full potential.

Pluspunten:

Great customer service. Lots of customizability.

Minpunten:

I only wish I could integrate google cal into the app and not just the browser. For less tech-savvy users, it has been slightly challenging to navigate, but that's expected. I'm more tech fluent, and I find it very intuitive.

Stephen
Business manager in VK
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Scale up with Paymo

5,0 10 maanden geleden

Opmerkingen: Wonderful. Highly recommended and can vouch from consistent use that it’s worth it

Pluspunten:

An excellent resource for companies wishing to scale up and manage efficiency and quality. Remove the stress and focus on what you do best

Minpunten:

The project management can get in the way of itself and isn’t as intuitive as it can be switching between time, projects, clients and invoices but it’s improving every month

Benoit
Architect in België
Architectuur en planning, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review of an architectural firm

5,0 10 maanden geleden

Opmerkingen: Happy overall. The app could improve if small daily tasks could be included.

Pluspunten:

The clear time tracking combined with the project overview gives us as a good overview of the company.

Minpunten:

The daily tasks of empoyees are not in use. This could be improved. Other apps seem better at daily tasks and small daily overviews. We use paymo more for the 'bigger picture'.

Reactie Paymo

10 maanden geleden

Hi Benoit, Thank you for your review, we appreciate. Regarding the daily tasks, please make sure to take advantage of the My day view which integrates with your calendar and shows the tasks that are due on that date. Also the My tasks view is a good way to group the tasks assigned specifically to you.

Michael
Owner, Creative Director in VS
Design en ontwerp, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A good tool that gets the job done.

4,0 10 maanden geleden

Opmerkingen: Not good, not bad. It does what it’s supposed to do with little fuss. Could be better for the price, but is adequate, and after 10 years of using it, it’s just comfortable.

Pluspunten:

Fairly straight forward interface, customer support is helpful, but with some delay.

Minpunten:

Some bugs after app update that have not been worked out - new releases do not always work well with Safari - a bit costly for what it is - desktop app is severely outdated, very low resolution (blurry) on modern high resolution monitors - new desktop app needs to be developed - no ability to view, create or edit invoices, estimates, projects or client info in the IOS mobile app. The IOS mobile app is only useful for time keeping, which is pretty much useless.

Heiko Ulrich
CEO in Duitsland
Marktonderzoek, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Time tracking kept easy

4,0 10 maanden geleden

Pluspunten:

Easy setup of projects and assigning staff members. Easy to track times on projects for all involved. Easy to track work done and money earned.

Minpunten:

Setting up own invoice template. Considering German legals about invoicing. Honestly, i did not spent enough time to go through possibilites and even check if it can cover my needs.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very good for our needs

5,0 10 maanden geleden

Pluspunten:

Paymo stands out as a comprehensive solution for time tracking and project management, particularly catering to freelancers and small to medium-sized businesses seeking a harmonious blend of functionality and user-friendly design. Its intuitive interface ensures that users can effortlessly navigate through various features, including time tracking, project management, and invoicing, making it an all-in-one tool for managing projects from inception to billing. Paymo's strength lies in its detailed reporting capabilities and the integration of a Kanban board, which allows for seamless task management and progress tracking.

Minpunten:

Paymo might fall slightly short in terms of the breadth of integrations and advanced features offered by larger, more established project management tools. Additionally, for very large teams or organizations with highly specialized needs, Paymo's one-size-fits-all approach might not provide the same level of customization or scalability as some of the other leading platforms in the market. Nonetheless, for its target audience, Paymo presents a compelling blend of features, ease of use, and value for money.

Ryan
Project Manager in Israël
Ziekenhuis- en gezondheidszorgbranche, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Streamline Project Management with Paymo

4,0 10 maanden geleden

Pluspunten:

Having used Paymo extensively for managing my freelance projects, I can confidently recommend it to anyone seeking a comprehensive project management solution. Paymo's intuitive interface simplifies task management, while its precise time tracking feature ensures accurate billing. The seamless integration of invoicing streamlines the entire billing process, saving me valuable time. Moreover, the collaboration tools facilitate smooth communication with clients and team members, enhancing productivity. Whether you're a freelancer juggling multiple projects or a small business seeking to streamline operations, Paymo is a reliable choice that has significantly improved my workflow and project outcomes.

Minpunten:

One common critique of Paymo is its limitation in exporting Gantt charts directly to Excel. This can be frustrating for users who rely heavily on Excel for data analysis or further manipulation of project timelines. While Paymo does offer exporting options for Gantt charts in other formats such as PDF or image files, the inability to export directly to Excel may pose an inconvenience for those accustomed to working extensively with Excel spreadsheets.

Pierre
SEO Consultant in Frankrijk
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Life-changer for my daily use

5,0 10 maanden geleden

Opmerkingen: Very satisfied, I use it continuously to track my time (I have a dozen customers) and today I couldn't do without it.

Pluspunten:

Thanks to Paymo, I can easily keep track of all my projects and their sub-tasks. I can juggle my different tasks with great ease. I use Paymo via the calendar view, and their widget for tracking software use on my PC. The tool is very well thought out, there are regular and very relevant developments, and their support is very responsive.

Minpunten:

Task management is almost perfect, although a more complete editor is missing, which would allow you, for example, to copy and paste images instead of fetching them from the PC.

Reactie Paymo

10 maanden geleden

Hi Pierre, Thank you for the feedback, we appreciate it! Please note that you can copy-paste a file straight to a task now when opened in full task view.

Jaroslaw
Jaroslaw
CEO in Polen
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great time fracking tool for small businesses

4,0 10 maanden geleden

Pluspunten:

Easy to setup, easy to onboard users, very useful reports for margin calculation.

Minpunten:

With more complex scenarios and IT specific tasks management reequirements (github integration, workflows, automations, custom fields) it lacks functionality.

Mitch
Mitch
Principal in Canada
Geverifieerde LinkedIn-gebruiker
Architectuur en planning, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Paymo has been very slick so far

5,0 10 maanden geleden

Opmerkingen: It has been very good. I have been very glad to have found Paymo!

Pluspunten:

Great time tracking and project management for professionals.

Minpunten:

Would prefer if it could be set to send invoices to customers fro. Company email address. Also, i wish there was a way to back it up daily in case something were to get deleted by accident.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Powerful tool

4,0 10 maanden geleden

Opmerkingen: Very powerful tool and the custom support is very reactive

Pluspunten:

Time and project management Tasks and sub tasks are very useful

Minpunten:

Timesheet by 15mn/30mn We are working with 20mn/40mn I our Internal process

Telmo
Consultant Engineer in Portugal
Computer- en netwerkbeveiliging, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great App for Company to track their employee

5,0 10 maanden geleden

Pluspunten:

Easy to use and intuitive interface Efficient time tracking with features like always-on timers Streamlined invoicing based on timesheets Project management features like task boards and to-do lists Well-regarded customer support

Minpunten:

May lack some advanced features for complex projects Limited ability to show specific dates worked on invoices

Quintus
Architect in Australië
Architectuur en planning, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Efficient Software for Project Management

4,0 10 maanden geleden

Pluspunten:

The interface of paymo is user-friendly and easy to operate. It allows you to monitor your budget time of the project specifically. On top of that, you can review your work efficiency with full time sheet record.

Minpunten:

Sometime the website is abit lag. For example, the project/task is selected wrongly due to lag/delay problem on website. However, I am not sure if this due to script issue or office network issue.

Reactie Paymo

10 maanden geleden

Hi Quintus, Thank you for the feedback, we appreciate it. If you're still having issues with the app, please try a differ network, for example a mobile hotspot and see if it still behaves the same. Also you can reach our support team to help you figure out why it's behaving like this.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
E-learning, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Good for basic time-tracking and task management.

4,0 10 maanden geleden

Opmerkingen: Overall it's been easy to learn and use from a management point of view, and allows for an organized task management view.

Pluspunten:

The interface is simple enough to be able to track time appropriately, and while it may take a little bit of time to get used to it, it feels intuitive enough. Creating and assigning tasks is also quite easy to do, and the possibility of different visualization formats enhances the overall experience, for example, some people on the team felt more comfortable with Gantt, others with the calendar, and it works in a way everyone can easily understand.

Minpunten:

I've been using it a few months, and have already experienced a couple times when the app was down, which has a big impact in the company, since our work is hourly-billed. These issues resolved quickly, but it has happened more regularly than I would like. Another thing is that the integration with Slack is a bit shallow, only notifying about tasks but not detailing and not allowing the user to manipulate Paymo from Slack.