Dayforce HCM reviews

Best HRIS System Available l!

Opmerkingen: Wonderful total system!!

Pluspunten:

All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.

Minpunten:

Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control

Manager, Payroll

Opmerkingen: I have used Dayforce for over five years and participated in many intensive integration projects. I learned from each project, and I find Dayforce HCM easy to navigate.

Pluspunten:

Dayforce HCM has all HR, benefits, WFM, report, and payroll in one place and is easy to navigate once you understand the system. The Dayforce support team is excellent, and they are always ready to assist you whenever you need help.

Minpunten:

The Dayforce HCM has greatly improved its Reports and Analytics functions, but I would appreciate having more report specialists to support the reports.

Dayforce Review - Small Company

Pluspunten:

Very customizable to each Company's needs

Minpunten:

Because it's so customizable, it can be very difficult to learn the technical "behind the scenes" setup functions

Dayforce - Almost Perfect Platform for HR & Payroll

Opmerkingen: I've been using Dayforce as a Payroll administrator for the last 5 years. My experience has been very good. One of the best platforms I've used for Payroll.

Pluspunten:

The fact that HR and Payroll are linked together in one seamless application. The web interface and mobile app are very well-designed and useful.

Minpunten:

Dayforce has an enormous amount of data that can be accessed—so much in fact that finding the right report to include all the data you want can be overwhelming. Not all the data is transferable between reports. For example, Timesheet data is not always able to be included with Payroll data.

Easiest platform to use to manage employment documentation

Opmerkingen: It has been great so far for part time jobs to manage schedules and payment information. The days of having paper documentation and clock in/out are gone.

Pluspunten:

Seamless platform to manage employment information. Easy to access and update schedule, tax forms and payment information. Shifts management in part time jobs is also a plus as you can easily switch with colleagues.

Minpunten:

Clock in and out option should be more easy to access as it is actually hidden inside the settings and not as a quick access button.

Supervisor, People and Culture

Opmerkingen: I have enjoyed learning all areas of Dayforce and becoming a expert in Payroll and Benefits

Pluspunten:

It is very user friendly and the community guides you through areas that you need a refresher on.

Minpunten:

I think the reporting section, needs a little work and running reports can be hard.

Great HR solution for time, vacation monitoring and payroll

Pluspunten:

Ease of use, everything is neatly labeled, and tailored for the customer. In Poland we have many rules where it comes to vacation, sick leaves and overtime pay etc etc. Clocking in and out is fast and reliable so there is no stress when you enter your work - as it should be. Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR

Minpunten:

I've been using it daily for almost 3 years now, and haven't had any major issues :)

Sr. Payroll and Benefits Analyst

Opmerkingen: I think its okay as too many updates and requires lots of time to learn the system.

Pluspunten:

It's very user-friendly for employees. The system also offers wide range of tools that streamline HR operations.

Minpunten:

Too many updates and the reporting feature is too complex and not very user friendly.

Good Human Capital System

Pluspunten:

Everything in one place, easy to use, good reporting.

Minpunten:

Additional costs for each module is high. Customer service has suffered since COVID.

Great program for employee self serve

Pluspunten:

Great program for a large company, focused on easy accessible programs and employee self serve functions! My group feels empowered and capable, and know that I am there to support them in case the need it!

Minpunten:

I personally would like to see more online training videos for myself as the HR person and some available for employees as well.

Dayforce - A workplace must

Opmerkingen: It has been a positive user experience and easy to use. I have also enjoyed the app’s layout and variety. Due to this I prefer it to its competitors

Pluspunten:

I use Dayforce for work and is my new favourite amongst the rostering platforms. Training tasks can be completed from Dayforce and it allows for details about training and upcoming shift information. The homepage layout provides a suitable amount of personalised content regarding upcoming work preventing endless searching. The platform is also easily accessible from the web and the app.

Minpunten:

Be weary of any potential extra costs to gain access to extra features

Good HCM Platform Overall

Opmerkingen: I had never used Dayforce as an end user prior to taking my current role as the Dayforce Administrator and there have definitely been more "good days" than "bad" with implementing and learning the entire platform.

Pluspunten:

Dayforce is a robust system overall. I have only been using as an administrator for seven months and was able to quickly learn and become an SME is many different areas across the platform.

Minpunten:

WE have 5 separate business entities all under our one Dayforce platform and there are many config settings that are global, which creates issues for us when trying to customize to each entity.

Loving Dayforce

Opmerkingen: Using Dayforce has been great. Once you go through the initial setup for the organization and workout any issues, the system really makes processing payroll easy. Dayforce is always on top of the latest trends and offers a multitude of products for businesses.

Pluspunten:

The ease of processing and transmitting payroll.

Minpunten:

I would have to say building reports from scratch.

Dayforce HCM

Pluspunten:

The system is generally user friendly. The Hub feature is nice

Minpunten:

The recruiting module seems like an afterthought. Recruiting is my main focus.

My thoughts about Dayforce being an employee and a customer

Opmerkingen: Dayforce is a company that has very high standards for themselves, they keep continuously innovating themselves and are uphold the ideals of a company that stands by "Makes work life better"

Pluspunten:

Workforce Management is a very advanced module that has plenty of pay policy rules and qualifiers to ensure automated set up of CBA rules

Minpunten:

Small things like having the ability to filter on pay codes in the set up screen can make a lot of difference to power users like me, but this is not a deal breaker by any means. Improvisations can be done but critical functionalities are already well established

Why choose Dayforce?

Opmerkingen: Overall, Dayforce has been able to meet our needs and our support team is always available when questions come up. Our TAM has made the transition to Dayforce as well as our day to day issues n opportunity to learn and resolve instead of pain points that frustrate us.

Pluspunten:

Dayforce is as close to one stop shopping as we could find and still be able to meet our needs. Having so much data in one spot allows for powerful reporting.

Minpunten:

If Dayforce had an internal ability to electronically sign documents it would be so much easier to set up and maintain onboarding documents.

Does the job

Opmerkingen: Generally positive. It's niche for certain industries, US or Canada are great.

Pluspunten:

Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing.

Minpunten:

Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds.

Dayforce Review

Pluspunten:

The full integration. It is amazing to have all components in a single system. The customization opportunities are a blessing and a curse. It is amazing to truly take the system and make it what you need it to be, but on the flip side, it can be cumbersome to have unlimited options.

Minpunten:

Dayforce isn't for everyone. It is a complex system that requires a sys admin that is well versed to manage the day to day operation. If you do not have this and rely on Dayforce for assistance, you will be waiting for a while.

Fully Integrated HCM solutions

Pluspunten:

Fully Integrated HCM solutions with strong integration capabalities

Minpunten:

Talent features can be improved to close match best of breed products in the market

HR Manager

Opmerkingen: Overall I enjoy Dayforce, it makes daily HR stuff easier

Pluspunten:

The ease of use and constant updating to make the system better. they have a great conference with great sessions that help you level up your Dayforce knowledge and skills

Minpunten:

My frustrations don't really have anything to do with Dayforce program itself. More just keeping myself updated with changes and scope.

Frustration & Disappointment

Pluspunten:

I cannot think of a single thing that I like about Dayforce.

Minpunten:

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured. Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks. Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities. We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients. Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

Day force Time

Opmerkingen: For the most part I really like it and the accuracy.

Pluspunten:

Ease of clocking in and authorizing my time.

Minpunten:

Receiving code in order to proceed can take a moment, at time

All in one

Pluspunten:

Dayforce allows us to house all HR, Payroll, and Benefit information in one place. It offers fun features like HUB, and TeamRelate.

Minpunten:

Our industry is complex and team members have many different jobs. Work assignments in Dayforce can be difficult to work with given our complex circumstances.

INSIGHTS2023 Review of importance of HCM

Opmerkingen: I realized the new enrollment for web and mobile is what I have been looking for. Open enrollment doesn't have to be boring and with the new platform it captures employees eyes and keeps them engaged.

Pluspunten:

The 1 on 1 meetings with the Dayforce reps onsight allowed me to quickly find a resolution to my OE 2024. I felt like a big weight was lifted when [sensitive content hidden] assisted me with my issues.

Minpunten:

I would like to see a way to copy an enrollment in the test environment to production once it has been tested.

Pros: Features and Functionality Cons: Support

Opmerkingen: We are reasonably happy. When we don't need to engage Ceridian's support team, we would likely describe our experience as very positive. It's unfortunate that the support organization and their customer experience is not stronger.

Pluspunten:

Integrated modules across the HR suite, consistent logic and functionality for people managers and staff

Minpunten:

Support has been inconsistent at best and frequently frustrating to the point its impacted HR team credibility.