--- description: Ontdek de plus- en minpunten van Bitrix24 en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [CRM-software](/directory/2/customer-relationship-management/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.be/software/113540/bitrix24 Pagina: 1 / 41\ Volgende: [Volgende pagina](https://www.capterra.be/software/113540/bitrix24?page=2) > Hoogwaardige oplossing ontworpen voor verkoop, samenwerking, communicatie, sociale netwerken en workflowbeheer. > > Oordeel: score van **4.2/5** door 995 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Bitrix24? Bitrix24 is een perfecte oplossing voor alle soorten bedrijven. Bitrix24 heeft iets voor elke afdeling: verkoop, marketing, projectmanagement, HR en meer. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.2/5** | 995 Reviews | | Gebruiksgemak | 4.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Bitrix - **Locatie**: Alexandria, VS - **Opgericht**: 1998 ## Commerciële context - **Beginprijs**: US$ 69,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Duits, Engels, Frans, Indonesisch, Italiaans, Japans, Maleis, Pools, Portugees, Spaans, Thai, Turks, Vietnamees - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - Beheer van deelnemers - Beheer van gegevensopslag - Beheer van salesactiviteit - Campagnebeheer - Capaciteitsbeheer - Consumentgericht chatten in realtime - Dashboard - Documenten capture - Donatiebeheer - Donorenbeheer - Feedbackbeheer - Formulieren maken en ontwerpen - Geautomatiseerde routing - Gegevensverzameling via meerdere kanalen - KPI-controle - Klantenbeheer - Klantenbinding - Klikken bijhouden - Ledendatabase - Lidmaatschapsbeheer - Lijstbeheer - Marketingautomatisering - Massa-sms - Offertes - Onkosten bijhouden - Opties voor contentpublishing - Personeelsplanning - Plannen - Prijs- en kostenberekeningen - Priorisering - Privénetwerk - Procesmodellering en -ontwerp - Productconfigurator - Projecten bijhouden - Projectplanning - Rapportage/projecten volgen - Realtime bewerken - Realtime chatten - Registratiebeheer - Resources plannen - Samenwerking tussen meerdere gebruikers - Taakbeheer - Visuele analyse - Voor de verzekeringsbranche - Voor religieuze organisaties - Voor schoonheidsinstituten en wellnesscenters - Voorgedefinieerde sjablonen - Werkprognoses - Workflow Automation - Workflowconfiguratie ... en 277 meer functies ## Integraties (89 in totaal) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... en 74 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software) ## Gerelateerde categorieën - [Samenwerkingssoftware](https://www.capterra.be/directory/15/collaboration/software) - [Project management tools](https://www.capterra.be/directory/30002/project-management/software) - [CRM-systemen voor MKB](https://www.capterra.be/directory/31583/small-business-crm/software) - [AI-marketing tools](https://www.capterra.be/directory/34136/ai-marketing-tools/software) - [Project planning software](https://www.capterra.be/directory/31598/project-planning/software) ## Alternatieven 1. [monday.com](https://www.capterra.be/software/147657/monday-com) — 4.6/5 (6056 reviews) 2. [Jira](https://www.capterra.be/software/19319/jira) — 4.4/5 (15402 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.be/software/61368/salesforce) — 4.4/5 (18785 reviews) 4. [Dynamics 365](https://www.capterra.be/software/157279/dynamics-365) — 4.4/5 (5827 reviews) 5. [Jobber](https://www.capterra.be/software/127994/jobber) — 4.6/5 (1457 reviews) ## Reviews ### "Free account publiceren niet mogelijk 😥" — 1.0/5 > **Jos** | *26 juli 2025* | Vastgoed | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: Naar eigen inzicht je eigen website met professionele tools free kunnen bouwen en ook free publiceren. > > **Minpunten**: Bitrix24 misleid de consument door te adverteren met een volledig free account. Vervolgens blijkt nadat je een account hebt aangemaakt dat je je website helemaal niet kunt publiceren. > > In het verleden heb ik diverse free accounts gehad op Bitrix24 die mij uitstekend bevielen. Deze move om niet meer te kunnen publiceren voor free account s is een grote teleurstelling en een smet ophet blazoen van Bitrix24 ----- ### "Very powerful all-in-one tool, but complex to master" — 4.0/5 > **Elon** | *13 april 2026* | Financiële dienstverlening | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: What I liked most about Bitrix24 is how many features it offers in one platform - CRM, task management, communication, and more. It’s very powerful and can replace multiple tools, which is great for centralizing workflows. > > **Minpunten**: What I liked least about Bitrix24 is that it can feel quite complex and overwhelming, especially for new users. The interface isn’t always intuitive, and setup or customization can take time. ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 juni 2025* | Duurzaamheid en milieu | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Minpunten**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 september 2025* | Juridische dienstverlening | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Minpunten**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "best app to use" — 5.0/5 > **Geverifieerde reviewer** | *7 april 2026* | Bouwmaterialen | Aanbevelingsscore: 10.0/10 > > Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. ----- Pagina: 1 / 41\ Volgende: [Volgende pagina](https://www.capterra.be/software/113540/bitrix24?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/113540/bitrix24) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens