57 apps
Samanage is de IT-servicedesk met de meeste recensies en de hoogste beoordelingen. De servicedesk vereenvoudigt complexe taken, automatiseert de basistaken, en biedt een groot aantal meetwaarden, rapporten en configuraties zonder overweldigend te zijn. Met Samanage kun je moeiteloos het ITIL-framework volgen, bereik je snellere oplossingen voor tickets, verbeter je SLA's en verspil je minder tijd aan het steeds herhalen van dezelfde taak. Lever snellere en slimmere IT-diensten en maak een eind aan het doorlopend blussen van vuurtjes. Meer informatie over SolarWinds Service Desk
Bereik snellere werkticket-oplossingen en verspil minder tijd aan het herhalen van dezelfde taak met de servicedesk die de meeste recensies en de hoogste beoordelingen heeft. Meer informatie over SolarWinds Service Desk
Jira Service Desk biedt moderne servicedesk-software die gemakkelijk door iedereen kan worden gebruikt, moeiteloos door je beheerder kan worden ingesteld en alles heeft wat je IT-teams direct nodig hebben, waaronder automatiseringsregels, SLA's, realtime rapportage en ITIL-gecertificeerde processen zoals incident-, probleem- en verandermanagement. Lever geweldige service tegen een fractie van de kosten en de installatietijd van concurrenten. Meer informatie over Jira Service Desk
Jira Service Desk is servicedesk-software gebouwd voor moderne IT-teams, beschikbaar vanaf slechts $ 10 per maand. Probeer het gratis via de website! Meer informatie over Jira Service Desk
Vision Helpdesk's Service Desk biedt door PINKVerify gecertificeerde helpdesksoftware voor ITIL ITSM en klachtenbeheer.
De Service Desk-tool van Vision Helpdesk biedt functies zoals activabeheer, beheer van incident, probleem, verandering, vrijgave en implementatie, serviceverzoek, servicecatalogus, financieel beheer, product- en leveranciersbeheer en meer.
Vision Helpdesk wordt al sinds 2007 vertrouwd door meer dan 15.000 bedrijven over de hele wereld. Meer informatie over Vision Helpdesk
Vision Helpdesk's Servicedesk biedt door PINKVerify gecertificeerde helpdesksoftware voor ITIL ITSM en klachtenbeheer. Meer informatie over Vision Helpdesk
SysAid's bekroonde Service Desk bevat alles wat je nodig hebt voor effectief IT-servicebeheer in één enkele ITIL-uitgelijnde oplossing. De ITSM van SysAid omvat een krachtige beheersmodule voor incident- en serviceaanvragen plus andere kernactiviteiten van ITIL, zoals probleembeheer en verandermanagement. Er zijn mogelijkheden inbegrepen voor activabeheer, samen met moderne must-haves voor IT-support zoals een zelfbedieningsportal voor eindgebruikers. Download vandaag nog een gratis proefversie of neem contact op om te zien wat SysAid voor jou kan betekenen! Meer informatie over SysAid
Beheer moeiteloos al je Service Desk-activiteiten met een bewezen IT-oplossing. Je vindt alle benodigdheden in één dashboard. Meer informatie over SysAid
De IT-servicedesk-software van Zendesk brengt multi-channel ticketing en self-service portals van medewerkers op één plek samen. Ondersteuning maakt ITIL-processen eenvoudig mogelijk, zodat jij je aandacht kunt besteden aan de belangrijke zaken. En met de flexibiliteit en analyses beschik je over een systeem dat continue verbetering mogelijk maakt, het kernprincipe van ITIL. Ontdek waarom meer dan 200.000 organisaties in meer dan 160 landen voor Zendesk kiezen. Meer informatie over Zendesk
De IT-servicedesk-software van Zendesk brengt multi-channel ticketing en self-service portals van medewerkers op één plek samen. Meer informatie over Zendesk
Knowmax is een omni-channel platform voor klantgerichtheid- en ervaring dat ondernemingen en merken helpt hun CX-doelen te bereiken. Knowmax zorgt voor een consistente kennisstroom via je ondersteunde kanalen, zoals contactcenter, veld, detailhandel alsmede digitale kanalen, zoals website, mobiele app en chatbots, om ervoor te zorgen dat je klanten en ondersteuningsadviseurs op het juiste moment de juiste informatie kunnen vinden. Meer informatie over Knowmax
Knowmax is een omni-channel platform voor klantgerichtheid- en ervaring dat ondernemingen en merken helpt hun CX-doelen te bereiken. Meer informatie over Knowmax
ManageEngine ServiceDesk Plus is een helpdesk- en assetmanagementsoftware. Het biedt een geïntegreerd pakket met incidentbeheer (trouble-ticketing), goederentracering, inkoop, contractbeheer, een selfserviceportal en een kennisbank tegen een betaalbare prijs. ServiceDesk Plus biedt alles wat je nodig hebt voor een volwaardig IT-helpdesk en een productief helpdeskteam. Manage Engine ServiceDesk Plus is beschikbaar als on-premises en on-demand. Meer informatie over ServiceDesk Plus
Helpdeskondersteuningssoftware en tool voor asset management omvat kennisbanken, SLA-management, ticket-tracking, voorraadbeheer. Meer informatie over ServiceDesk Plus
Bitrix24 de populairste gratis oplossing voor service desk (helpdesk). Gebruikt door 4 miljoen bedrijven. Cloudgebaseerde, mobiele en open source versies. Dit gratis omnichannel contactcenter stelt je in staat om met je klanten te communiceren via e-mail, telefoon, live chat, sociale netwerken en mobiele berichten. 100% gratis voor teams met maximaal 12 ondersteuningsmedewerkers. Meer informatie over Bitrix24
Bitrix24 de populairste gratis oplossing voor service desk (helpdesk). Gebruikt door 4 miljoen bedrijven. Cloudgebaseerde, mobiele en open source versies. Meer informatie over Bitrix24
Freshservice is een online ITIL-helpdesk met een unieke aanpak. De tool biedt een verfrissende gebruikerservaring bovenop krachtige mogelijkheden voor ticketing- en middelenbeheer zoals automatische detectie van nieuwe bronnen, krachtig configuratiebeheer en verbeterde impactanalyse. Met andere functies zoals beheer van incidenten, problemen, veranderingen, vrijgave en kennis, past Freshservice perfect bij de IT-managementbehoeften van jouw organisatie. Meer informatie over Freshservice
(Gamified helpdesk + middelenbeheer) - de complicaties = Freshservice. Bovendien is de servicedesk ook klaar voor ITIL! Meer informatie over Freshservice
Halp is een oplossing voor conversatietickets voor moderne interne operationele teams om verzoeken van Slack toe te wijzen, te prioriteren, te volgen en te beantwoorden in een op berichten gebaseerde interface. Bedrijven die Halp gebruiken, profiteren van snellere responstijden, productievere operationele ondersteuningsteams en meer tevreden werknemers.
Halp functioneert als een op zichzelf staand ticketingsysteem of kan rechtstreeks worden geïntegreerd met Zendesk, Jira, ServiceNow en andere oudere ticketingsystemen. Meer informatie over Halp
Halp is een oplossing voor conversatietickets voor moderne interne operationele teams om verzoeken van Slack gemakkelijk toe te wijzen, te prioriteren, te volgen en te beantwoorden. Meer informatie over Halp
LiveAgent is helpdesksoftware die geschikt is voor alle soorten bedrijven, ongeacht hoe klein of groot ze zijn. Een bedrijf dat de op 2 na grootste smartphonefabrikant van 2015 is draagt veel verantwoordelijkheid. Daarom besloot Huawei om op LiveAgent te vertrouwen als hun oplossing voor klantenondersteuning. Het product houdt zich aan de hoogste normen, met een tevredenheidsniveau van 98,6 procent.
LiveAgent bevat meer dan 170 helpdeskfuncties, waaronder livechat, spraak en sociale media. Meer informatie over LiveAgent
LiveAgent helpt bedrijven te gedijen in de klantenservice. Creëer een klantengemeenschap, verhoog de klanttevredenheid en bereik succes! Meer informatie over LiveAgent
ProProfs Help Desk is an all-round tool that equips companies to streamline all customer support processes easily. Right from when a customer connects with a support agent to creating a ticket for their problem to assigning the ticket, everything is taken care of with ProProfs Help Desk.
With a shared inbox feature that makes collaboration among support agents easy and efficient. This tool also comes with a robust reporting feature to monitor agent performance. Meer informatie over ProProfs Help Desk
ProProfs Help Desk is the ultimate customer support tool that enables companies to resolve their issues instantly. Meer informatie over ProProfs Help Desk
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
Vivantio offers leading, flexible service management software that meets the demands of any service teams across an organization without being cost- or growth-restrictive. Our platform is ideal for mid-size companies and smaller business with a growth trajectory across a multitude of industries.
By centralizing service management operations, companies can reduce licensing costs, improve inter-departmental efficiencies, share knowledge and centralize management reporting.
Web-based ITSM solution that provides service management through automated routing, alerts, interaction tracking and more.
Service desk management solution that enables the employees to streamline the process while maintaining accuracy and cost-efficiency.
Service desk management solution that enables the employees to streamline the process while maintaining accuracy and cost-efficiency.
The BOSS Solutions Suite is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available on-premise or on the cloud. It incorporates an award winning user-friendly interface and a powerful Service Catalog. BOSS has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Our solutions have helped organizations to improve overall efficiency and user satisfaction.
The BOSS Solutions Suite is an award winning fully integrated ITSM solution available both on the Cloud and On-Premise.
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification.
Intuitive web-based service desk software to manage, analyze, and automate your IT service support.
Fully integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.
Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use.
OTRS is a fully-managed service desk that includes ticketing, workflow/process automation and notification, CMDB, SLAs, request management and more. Processes can incorporate ITIL and/or specific security requirements. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that they can respond quickly to any situation and provide great service in a cost effective way. Try service desk software now!
Fully-managed service management suite that includes ticketing, workflow automation & notification for service desks and help desks.
Re:amaze is a web based helpdesk and customer communications platform to help businesses support, engage, and convert customers. Built for high-scalability and designed with your customers in mind, Re:amaze provides crucial support features like chat and automatic customer engagement as well as integrations for your social media, mobile, and email channels. Re:amaze also offers management solutions for team workflows, shared inboxes, FAQ, reporting, and satisfaction surveys.
Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
ChangeGear by SunView Software delivers a robust ITSM solution for enterprise with advanced service management features, ITIL-based modules, an AI and machine learning platform, and more. Get everything you need to easily build, configure, automate, and deploy services for IT and beyond like incident management, problem, change, self-service, HR Onboarding, Facilities, and more. Get started quickly with out-of-the-box essentials.
ChangeGear by SunView Software delivers enterprise-grade ITSM that's fast to implement, easy to configure & less costly to maintain.
AzureDesk - enige helpdesksoftware met alle "must have" functies van ondernemingssystemen die aan alle bedrijven worden aangeboden tegen minimale kosten voor gebruikers. Besteed geen fortuin aan een helpdeskoplossing. Probeer azuredesk.co vandaag nog voor een gratis proefversie van 14 dagen. Het biedt een ticketingsysteem om ondersteuningsverzoeken te volgen, gestroomlijnde UI voor beheerdersaanvragen, externe integratie met JIRA, Olark, Slack, Charge Desk en veel andere software, rapportage, ticketvelden, UI met tabbladen, regels.
AzureDesk - Helpdesksoftware die bedrijven kunnen gebruiken voor een soepele levering van klantenondersteuning en helpdeskoplossing.
SapphireIMS ITIL-based ITSM solution is a ready-to-use solution comes with pre-built ITIL templates that can standardize, digitize and transform your ITSM processes. SapphireIMS automates & enables you to implement ITIL best practices for incident management, problem management, change management, and service fulfillment processes to make the service delivery standardized and agile. The Robotic Process Automation enables you to automate the processes and integrate them with business applications
Supercharge Your Employee Efficiency with Intelligent and ITIL based Service Desk that comes with pre-built ITIL templates.
Het is voor elke IT-organisatie belangrijk om een hoog serviceniveau te bereiken terwijl aan de behoeften van de klant wordt voldaan. Daarom is er de intuïtieve, gebruiksvriendelijke Service Desk van Alloy Navigator, compleet met een goed geïntegreerde kennisbank en selfserviceportal. Koppel dat met Asset Management-integratie en de flexibele pracht van een intelligente workflow en je hebt een complete IT-beheeroplossing.
Alloy Navigator is een oplossing die prachtig is ontworpen voor echte klanten, gecreëerd door echte IT-mensen zoals jij.
Wix Answers service desk solution offers multiple touchpoints of communication between customers and support agents, all unified under one solution. Wix Answers helps customers resolve issues through support channels, create and manage internal knowledge and offers a self-service for customers who want to get answers by themselves. Wix Answers also provide insights and analytics on your customer support efficiency, third-party integrations like Slack, Jira, Hubspot, Salesforce and more.
Wix Answers service desk puts all communion channels under one platform, to increase agent efficiency and customer satisfaction.
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search.
Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track.
Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted.
Returns (RMA) and Service Management for manufacturers with warranty checking, serial number checking, claims management, tickets, and free customer portal. In-house repair teams of manufacturers use RenewityRMA to manage and track RMAs and repairs and service requests. RenewityRMA allows the service team to define and quickly implement their specific/unique returns and service management processes, themselves, without programming. RenewityRMA is a complete online portal for product service.
Returns, RMA, Repair and Service Management Software for In-house product service teams - easily configure to your process/data
All IT processes in one tool: ideas, projects, tasks, requirements, testing, and support.
Enterprise ServiceDesk solution with nice interface for business users and very flexible open architecture for IT departments
Oplossing voor ITIL-servicebeheer. PinkVERIFY toegekend voor 10 processen. IncidentMonitor is een kant-en-klaar framework voor servicebeheer met meerdere gratis processjablonen. De toepassing biedt functies op Enterprise-niveau tegen een lage MKB-prijs. Alle processen kunnen eenvoudig worden aangepast met behulp van de grafische workflow en de slimme servicecatalogusontwerper. Er is geen codering nodig om de meest geavanceerde workflows en webformulieren te creëren. Er kunnen een onbeperkt aantal processen naast elkaar worden uitgevoerd, waardoor een daadwerkelijk gedeeld servicecentrum wordt gecreëerd.
Enterprise ITIL-servicedeskoplossing voor een lage MKB-prijs. Geavanceerd en rijk aan functies. GRATIS ITIL processjablonen beschikbaar.
Computicate is the Professional Service Automation platform for ambitious Managed Service Providers (MSPs), that aim to grow and deliver world class services.
In achieving that goal, PSA is much more than just another module or software tool used along the way. Configured properly, PSA makes your Managed Services operation dependable, efficient and ready to scale.
Getting this done, the easy way, is exactly where Computicate makes the difference.
Scaling your IT Service MSP business can be hard. Computicate PSA makes is easy - PSA software simplified
Hundreds of government entities and call centers across the country use our citizen request management software (QAlert) to improve citizen service, increase efficiency, re-engineer processes, and measure performance, making QScend Technologies, Inc. the preferred provider of CRM/311 software in the U.S.
CRM/311 cloud-based software solution suite, complete with web-app, mobile-app, internal workflow, knowledgebase, and robust reporting.
Milldesk is a complete software that brings together the best help desk and service desk functions. It is a technical support system aligned with the best practices of ITIL and created with emphasis on the best usability concepts, providing greater agility and organization in ticket management.
The Milldesk Software customer service tool offers features such as workflow, IT asset management, incidents management, problem management, changes management, service catalog, knowledge base, SLA.
Help Desk software with emphasis on the best usability concepts, providing greater agility and organization in ticket management.
Maak PowerShell tot een echte oplossing. Voor jou en je team.
ScriptRunner gebruikt PowerShell om dagelijkse taken op een intelligente, eenvoudige en veilige manier te automatiseren en te delegeren. Vooral de taken die je van je eigenlijke werk afhouden. Het vereenvoudigt het gebruik van PowerShell voor beheerders, de servicedesk en eindgebruikers. Daardoor is ScriptRunner een essentieel onderdeel van een volledig geautomatiseerde IT-infrastructuur. Niet morgen, maar vandaag al.
ScriptRunner is de toonaangevende alles-in-één oplossing voor PowerShell. Automatiseer en delegeer veel van je taken met PowerShell en ScriptRunner.
Infinity ECM is an Award-winning Business Management platform that brings a fast IT digital enterprise transformation and includes 15+ fully integrated systems modular subsystems that every modern business needs.
Combines in one platform & one interface solutions such as: CRM, DMS, RMS+CMS, CMSx2, ITSM, EAM, KMS, BPM, GRC, IAM
The Infinity ECM platform has won the prestigious EuroCloud Europe Award for Best European System for 2017.
Infinity ECM platform - Award Winning 15 in 1 Business Management Software (CRM, DMS, BPM, CMS, ECM)
Mint Service Desk is een gratis krachtige tool die de functionaliteit van een servicedesk en middelenbeheer combineert in één.
Het verschilt van andere helpdeskproviders door de aanpak van communicatie tussen medewerkers (die chatgericht is) en door de mogelijkheid om het op de infrastructuur van de klant te installeren zonder dat de klant een cloudgebaseerde service moet kopen.
Belangrijkste kenmerken:
- Flexibele structuur voor middelenbeheer
- Ticketingsysteem geïntegreerd met middelenbeheer
- E-mailintegratie
- Aangepaste soorten tickets
Zeer flexibel platform voor service desk en middelenbeheer met een gebruiksvriendelijke manier om met potentiële klanten te chatten.
Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud.
Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud.
ITSM solution that integrates asset management, task scheduling, ticketing, and more.
ITSM solution that integrates asset management, task scheduling, ticketing, and more.
Improve your customer service with the help desk solution that integrates multiple channels and manages all communication in one place.
Improve your customer service with the help desk solution that integrates multiple channels and manages all communication in one place.
Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution. Collaborative ITSM is a fresh approach, combining innovative collaboration technology, ITSM best practice, and powerful business process automation. Hornbill Service Manager is ideal for service desks that need to get up and running quickly, with intuitive deployment of ITSM best-practice. Collaborative ITSM breaks down silos, enabling teams to deliver better outcomes, by working together on common goals.
Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.
Assign, plan, organize and manage internal or external service requests and tasks.
Assign, plan, organize and manage internal or external service requests and tasks.
Customer support software that organizes, separates, and ends calls in a few clicks.
Customer support software that organizes, separates, and ends calls in a few clicks.
Service and help desk automation for your company that allows you to easily track how your agents are performing.
Service and help desk automation for your company that allows you to easily track how your agents are performing.
Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.
Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.
A complete and easily accessible solution that complies with ITIL practices. Only available in French.
A complete and easily accessible solution that complies with ITIL practices. Only available in French.
Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.
Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.
SP Employee Self-Service Portal turns Office 365 and SharePoint into a next generation portal application, designed to make employees more self-sufficient,
automate process flow and shorten cycle times.
SP Employee Self-Service Portal provides employee services such as:
Central Help Desk (routes to departments)
Document Central (policies, forms, other organizational documents)
Service Central (central point for frequently used business processes)
Employee Directory
An out-of-the-box, naive SharePoint, no-code Employee Self Service solution on Office 365, that is 100% customizable.
Customer-oriented and effective on all levels: EcholoN provides one
comprehensive solution for service, support and customer care.
Customer-oriented and effective on all levels: EcholoN provides one
comprehensive solution for service, support and customer care.
Manistocrat offers you fully transparent location-based options as customers
Manistocrat offers you fully transparent location-based options as customers
Self-hosted support ticket application.It handles support tickets, manages email tickets, and collects any payment.
Self-hosted support ticket application.It handles support tickets, manages email tickets, and collects any payment.
Web-based solution for businesses that helps manage escalations and tickets which requires input from multiple vendors.
Web-based solution for businesses that helps manage escalations and tickets which requires input from multiple vendors.
Help desk tool that helps manage changes & problems across IT processes via custom service agreements, automated workflows and more.
Help desk tool that helps manage changes & problems across IT processes via custom service agreements, automated workflows and more.
The password enforcer implements a domain-wide corporate password policy, for example minimum password length, minimum digits and minimum lowercase characters. Sysgem Password Policy Enforcer is part of the Sysgem Password Management Suite.
Enforces extended password rules and policies across OpenVMS, IBM i, Windows, UNIX/Linux
T-HelpDesk is a powerful yet user-friendly ticketing system software. T-HelpDesk maximizes the management efficiency of the offered services thanks to its intuitive interfaces and to features of ServiceDesk, HelpDesk, IT Ticketing and Asset Management softwares in a single environment. T-HelpDesk supports multi-channel services for customers or internal staff, departmental services (IT, Production, Design, ..), SLA, API, SSO, multi-role, and much more. Can be integrated with T-Kanban and T-PPM.
ServiceDesk, HelpDesk, IT Ticketing and Asset Management software. Supports multichannel services, SLA, KB, multirole, alerts and more.
Back is a collaboration and automation platform that enables internal service and business operations teams (like HR, Finance, IT, and others) to provide the most modern employee experience, through multiple channels, and save time for higher-value tasks along the way through automation. Back is the first platform designed from the ground up for the easiest and fastest use in non-technical and IT teams.
One platform for all internal workplace requests. Automate simple requests and provide updates for trickier ones.
AskMe Desk is the Service Management platform that allows you to design, govern and control workflows in multiple business areas with the aim of improving staff productivity, reducing costs, and making the whole organization much more Efficient. Desk allows classification, tracking, and control of service levels of any business process. It perfectly meets the needs of medium and large organizations.
A Service Management ready to respond to the needs of customers and business users where everything is under control and efficiency is
No matter whether you are looking for a pure trouble ticketing, an ITSM software or even Full-Service Management, HEINZELMANN adapts individually to the needs and service processes of your company through its modular structure. It is compliant with ITIL and ISIS12 and can be used throughout the company.
> Web-based self-service portal > Workflow Management > Customizing can be carried out largely independently > Support of IT and non-IT assets > E-mail interface > High integration capability
No matter whether you are looking for a pure trouble ticketing, an ITSM software or even Full-Service Management -> HEINZELMANN adapts
