Je kunt gebruikersfeedback op één plek vastleggen, organiseren en analyseren om je productbeslissingen te ondersteunen. Geef prioriteit aan feedback, creëer een routekaart en sluit de communicatielus met een ingebouwd wijzigingslogboek.

Review and reputation management software for SMBs that helps automate review generation processes and monitor online reviews from different review sites.

Sitejabber stelt je bedrijf in staat om te groeien en op te schalen door het verzamelen van product- en zakelijke klantbeoordelingen. Dit platform geeft je de mogelijkheid om sociaal bewijs te gebruiken om het verkeer en de verkoop te verhogen, klantloyaliteit en -retentie te verbeteren, vertrouwen op te bouwen en te delen op sociale media om je online aanwezigheid onmiddellijk te vergroten. Dit platform is een officiële Google Review Partner, waardoor je Google-sterren kunt verdienen en je SEO direct kunt verbeteren. Meer dan 20.000 bedrijven gebruiken oplossingen van Sitejabber om hun groei te versnellen.

IdeaScale is het grootste cloudgebaseerde innovatiesoftwareplatform ter wereld met meer dan 25.000 klanten en 4,5 miljoen gebruikers. Met deze software kunnen organisaties de meningen van publieke en private community's gebruiken door hun ideeën te verzamelen en gebruikers een platform te geven om te stemmen. De ideeën worden vervolgens geëvalueerd, doorgestuurd en geïmplementeerd, waardoor IdeaScale de motor wordt van door een community aangedreven innovatie. Op de klantenlijst van IdeaScale staan onder andere sectorleiders, zoals het Witte Huis, Cisco en anderen.

WikiPro is an All-in-One business text platform that allows you to send text messages from computer or Mobile App. Business can enable two way text with existing business phone number. Features such as instant chat, text to reviews, SMS appointment reminder, text to pay, chat widget, file sharing and e-signatures etc. Every one texts, so should your business. WikiPro is great for business owners to get more leads, serve customers better and increase sales.

Survicate is krachtige software voor het beheer van enquêtes, NPS en feedback waarmee je meer klantfeedback kunt vastleggen en een betere klantervaring kunt bieden. Survicate biedt: website, web-app en in-product (in-app) enquêtes, e-mail- en linkenquêtes en mobiele app-enquêtes voor Android en iOS. Survicate biedt ook twee zelfstandige producten: Feedback Hub voor het beheren van klantfeedback uit meerdere bronnen op één plek en Feedback Button voor het verzamelen van snelle feedback van websites.

Het bekroonde SaaS-platform van Medallia, de Medallia Experience Cloud, is toonaangevend op de markt in het begrijpen en beheren van ervaring voor klanten, werknemers en burgers. Medallia legt ervaringssignalen vast die zijn gecreëerd tijdens dagelijkse persoonlijke, digitale en IoT-interacties en past bedrijfseigen AI-technologie toe om gepersonaliseerde en voorspellende inzichten te onthullen die actie kunnen stimuleren met enorme bedrijfsresultaten.

Zonka Feedback CX Platform is enquête- en feedbacksoftware op meerdere kanalen die de manier waarop je de werknemers- en klantervaring beheert zal transformeren. Meet de juiste CX-statistieken, inclusief Net Promoter Score, score voor klantinspanningen en klanttevredenheidsscore. Verzamel feedback en voer enquêtes uit via meerdere kanalen, tablets, online, e-mail, en sms-berichten. Houd je team op één lijn, bekijk reacties en werk samen om de feedbacklus te sluiten. Bekijk inzichtelijke feedbackrapporten om je te richten op klanttevredenheid en groei.

Cloudgebaseerde oplossing voor bedrijven die helpt bij het automatiseren en beheren van online klantbeoordelingen en merkreputatie.

A reputation management platform that helps businesses monitor customer satisfaction, collect feedback, and generate positive online reviews. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry.

Retently helps you efficiently measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn Detractors into Promoters.

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. Manage email & SMS review requests & offer coupons to incentivize your clients to leave a review on your shop. Import from Amazon, Aliexpress, and Ebay, and make your shop busy from the start. Display your product reviews using our highly customizable widgets and start increasing your store's social proof today!

Stamped.io is a highly-rated Marketing Platform built for eCommerce businesses of all sizes, designed to boost sales and increase your customers' lifetime value. It offers a wide range of conversion boosting tools: from review generation and customer loyalty to referral programs that maximize customer retention and engagement.

Rex helps companies of all sizes manage feedback and collect new positive reviews with the click of a button, sending a text message and email to your clients. Benefit from automatic reminders and automated referral requests. Review requests can be automated using Zapier. Rex makes it easy to display your good reviews as testimonials on your website, or on a custom Facebook tab.

ReviewInc is a leading provider of Business Reputation Management Services. ReviewInc's growing customer list includes major international chains, brand auto dealers, dental, medical, travel, leisure, property management, retail stores, restaurants, legal services, country clubs, and more. ReviewInc is committed to educating business owners on the power and importance of customer reviews and managing your online reputation.

WebEngage is marketing automation-software die B2C-bedrijven helpt meer omzet te genereren uit hun bestaande klanten en anonieme gebruikers. WebEngage helpt bedrijven hun klanten te segmenteren en op een contextuele en gepersonaliseerde manier met hen in contact te komen via verschillende kanalen zoals pushmeldingen, in-app, sms, web-push, e-mail, meldingen op locatie, enquêtes op locatie en feedback op locatie. Via WebEngage kunnen bedrijven binnen enkele seconden complexe levenscycluscampagnes aanmaken met behulp van de Journey Designer.

#1 Review Management Software to Increase Your Online Reputation. Reputation Management solution to to increase online testimonials, reviews, retention and referrals.

La soluzione all-in-one per raccogliere, gestire, pubblicare e analizzare le recensioni clienti su siti, prodotti e punti vendita.

Receptive has now been acquired by Pendo.

Uberall helps brands to reach more consumers conducting 'near me' searches locally, drive them to stores, and engage them long after they have left the location. The Uberall Location Marketing Cloud increases the online visibility of brands by listing their business information accurately and consistently across all of their locations on the online directories that matter most for local search engine optimization - helping them rank and get more foot traffic to their door

A platform to create customizable and branded surveys that work on any device. - Easily embed YouTube videos, use hundreds of themes, upload your own marketing materials and choose between 17+ different types of questions. - Use our Distribution Hub to share your surveys and discover how to boost your survey response rate by to 34% or more. - Reduce the time analyzing results with our advanced Survey Analytics Engine, using 30+ data-visualization tools. Start for FREE, pay as you need.

Wiremo collects and showcases customer reviews on your website with gorgeous photos and integrated design to increase social proof and sales. Leveraging the SEO-boosting power of user-generated content, Wiremo uses AI to automatically analyze reviewer feedback and place positive reviews in a rotating carousel. Easy to set up on Shopify, WordPress and Squarespace, Wiremo boosts engagement by asking for reviews, auto-replying and starting support conversations with users in over 15 languages.

CEO's en HR-teams gebruiken Leapsome om een continue cyclus van prestatiebeheer en gepersonaliseerd leren te creëren die de medewerkersbetrokkenheid en het succes van hun bedrijf stimuleert. Als personeelsbeheerplatform combineert Leapsome tools voor het beheer van doelen en OKR's, prestatiebeoordelingen en 360's, leren en onboarding van medewerkers, medewerkersbetrokkenheidsenquêtes, feedback en lof, en vergaderingen.

Designed for multi-unit brands to give your team a simple yet powerful tool to track, respond, analyze and generate reviews in one easy to use dashboard. Localyser is a complete online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grow. With Localyser we help you be on top of your outlets online reputation from digital listing to review management.

HYPE Innovation is een wereldleider op het gebied van software en diensten voor innovatiemanagement over de volledige levenscyclus. De innovatieplatforms stellen organisaties in staat duizenden werknemers te betrekken bij het genereren van ideeën en het gezamenlijk oplossen van problemen. Het gaat om langdurige klantrelaties en werken met klanten als partners. De klantengemeenschap omvat wereldwijde bedrijven zoals Harley Davidson, ConocoPhillips, Bombardier, Nokia, Airbus, Fujitsu, UCSD, Saudi Aramco, Veolia, Siemens en Deutsche-Bahn.

Cisco's Webex Experience Management (formerly known as CloudCherry) is a Customer Experience Management (CEM) platform that is changing the way organizations around the globe listen and respond to customers. The solution's innovative journey-based approach, integrations, and predictive analytics allows business leaders to quickly understand customer needs to proactively tackle churn, increase recommendations, and improve productivity.

Employee engagement and performance management insights powered by a simple Weekly10 check-in on Microsoft Teams, Web and Mobile. ✔ EMPLOYEES feel heard and are given space to reflect, recognise others’ work and ask for help. ✔ MANAGERS have a clear framework to give and receive regular feedback to their teams, track goals and performance, and intervene early. ✔ HR & CEOs can measure engagement and sentiment and understand where their future leaders lie.

SAVI offers complete review management at an affordable price. Easily collect and monitor all your online reviews using a simple to use dashboard and app. SAVI is trusted by thousands of businesses to help get more online reviews on sites like Google, Facebook, and more. Simple SMS review invites make getting new reviews from your real customers a breeze. Increasing your online reviews will get help you rank higher on organic search, and increase your inbound sales.

Helps companies survey their customers and utilize the feedback to give their marketing a boost.

FeedbackFive allows you to trigger official Amazon review requests using the same system behind the Request a Review button in Seller Central. Request and manage feedback and reviews using the software trusted by tens of thousands of sellers in over 100 countries and across 15 Amazon marketplaces including: Australia, Brazil, Canada, France, Germany, India, Italy, Mexico, Netherlands, Singapore, Spain, Turkey, UAE, UK, and US.

We are proud to offer an unbeatable customer satisfaction measurement tool, with an award-winning service team, vast reporting capabilities, and a long list of system integrations. The regular, real-time feedback available with CT has been a game-changer for so many of our customers. An out-of-the-box reporting suite, with both a clear mission control overview and a wide range of in-depth reporting options. Installation is simple, easy, and can be achieved in minutes.

Local Search is the key to organic medical practices growth. Local Search on mobile devices is won or lost on your Google My Business pages. Improving your online reputation the right way enables practice growth. The SocialClimb's service enables your practice to dominate local search and grow via real and powerful patient reviews. Our completely automated EMR integrated service gets results in weeks while decreasing demands on your staff.

Bazaarvoice Connections is a cloud-based solution for businesses to facilitate communication with customers by answering their reviews.

Qualaroo is een krachtige tool voor klantfeedback die je helpt om 10 keer meer waardevolle klantinzichten te verzamelen dan via e-mailenquêtes. De bedrijfseigen pop-upenquêtes, Nudges genaamd, stellen je in staat om je gebruikers op het juiste moment de juiste vragen te stellen. Kant-en-klare nudge-sjablonen helpen je tijd te besparen bij het maken van web-, in-app- en link-enquêtes. De AI-aangedreven functie voor sentimentanalyse, ondersteund door IBM Watson, ontcijfert moeiteloos de motieven en gevoelens van gebruikers uit hun antwoorden op open enquêtevragen.

The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in revenue & customer metrics (e.g. NPS). Through native integrations, CustomerGauge users can monitor engagement trends across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more.

Engage with customers and uncover operational insights to drive more sales and improve your proximity search with MomentFeed's Reputation Manager. Monitor and respond to hundreds of reviews all at once across multiple networks, and personalize and localize your responses for a truly tailored customer experience. Post to Q&A at the location level, your entire portfolio of locations, and/or any grouping in between, and measure your business health with in-depth reporting tools.

The latest version of iCONECT v10 contains leading-edge features such as manual review Oversight; multi-language support, Continuous Active Learning and COVER; a module that identifies, reports and redacts PII, PHI, sensitive data or keywords to comply with CCPA and GDPR. iCONECT software has been selected for use in some of the worlds largest high-profile projects such as the ENRON investigation, BP-Oilspill, NASA-Columbia Return to Flight, FDIC-900+ Banking Investigations and most

Rannko offers a simple and effective Review & Reputation software that builds on your customer experience. By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve.

We believe in supporting the small business by offering a free forever account. Legit Local sends review requests to customers, then the client can post them to the platform of their choice. It requests private feedback and public reviews via SMS Text or Email. There is a free forever option as well as paid multi-user and multi-location accounts. Send single invites or upload a csv bulk send. Integration with wordpress, ninjaforms, woocommerce, or unlimited webhooks.

Your one-stop-shop for review management! Market research and customer care at the digital POS: gain insights from existing product, store, mobile app and shop ratings, reviews and Q&A. Interact directly with the end consumer by replying to reviews and questions across +125 platforms such as Amazon, Apple, Bazaarvoice or Google etc.. We offer APIs & a dedicated Zendesk integration. Companies such as BSH, Gardena, Garmin, LG, and Samsung use our tool to increase sales and improve brand image.

AreTheyHappy is the easiest platform for hospitality businesses to manage all online customers messages, reviews and feedback - in one place. Simply connect the social media and review channels that matter to your business, and get started: we help you to manage and monitor all accounts, engage with your customers online, and learn from their feedback!

Shout About Us is a powerful white-label review management platform designed specifically for digital marketing agencies and multi-location brands. Generate more reviews, listen to customer feedback, and respond through a central dashboard. Or, if you don't have the time, our team of trained responders will reply to all your reviews within 24 hours.

Grab Your Reviews is a powerful white-label review management platform for marketers, agencies and businesses. Track reviews on Google, Facebook, Yelp and 50+ review sites. Automate getting reviews from your clients. Centralize all reviews at one platform. Request review via Email and SMS campaigns. Recover unhappy customers before they write bad reviews. Automatically turn your best reviews into SEO-friendly web and social media content to build your online reputation. Be The Best Local Search.

ReviewSpreader helps companies connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard.

Digital Air Strike is the leading consumer engagement technology company helping 5,000 businesses increase consumer response and conversions in digital and social media environments. A pioneer in digital lead response, social media technology, and online reputation management, Digital Air Strike deploys industry-specific software and managed service platforms to monitor, engage, improve, and manage consumer interactions for dealerships and OEMs in the U.S, Canada, and 33 additional countries.

Moz Local helps you easily manage your local business listings and reputation on Google, Facebook, and other sites to help consumers find and choose your business. With automated listing management, duplicate deletion, and location data distribution, plus reputation management, you can maintain accurate listings on the sites that matter most, respond to reviews, and post updates and offers. Maximize your online presence and enhance your visibility in local searches with minimal time and effort.

Business Listings Management, Website Design, and SEO, Digital Marketing, Social Media Marketing, Reviews, customer feedback and online reputation management for local business. (including) Chiropractors, Dentists, Doctors, Lawyers, Home Improvement, Professional Services, Hospitality, and many more.

GatherUp provides everything you need to gather, manage, and market your customer feedback, online reviews, and testimonials. Connect with your customers. Create workflows to automate feedback requests, surveys, and review requests. Gather your Net Promoter Score, actionable business insights, and 3rd-party online reviews with a frictionless process. Manage and monitor your online reputation with a centralized dashboard. Respond quickly and efficiently to online reviews.

Review management tool to monitor & manage Google reviews in a single dashboard with filters for categorizing keywords, date & ratings.

Review Monitoring von über 10.000 Online-Shops und Plattformen: Neben den großen Plattformen wie Google, Amazon, Trustpilot oder Trustedshops bindet Webbosaurus auch viele Spezial Online-Shops und Bewertungsplattformen ein. Beobachtung und Alerting der neuesten Bewertungen: Reagieren Sie in Echtzeit auf die neuesten Bewertungen und Fragen in nur einem einzelnen Interface. Erhalten Sie tiefgründige Insights zu kundenspezifischen Themen und optimieren Sie ihre Produkte und Beschreibungen.