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Freshcaller is een cloudgebaseerd PBX-systeem waarmee je lokale en gratis telefoonnummers kunt kopen in meer dan 40 landen. Hierdoor kan je team deelnemen aan contextuele gesprekken met je bellers. Freshcaller is het ideale callcenter voor startups en kleine teams. Met Freshcaller kunnen bedrijven ervoor kiezen om al hun telefoongesprekken op te nemen, waarbij supervisors kunnen meeluisteren en in realtime met klanten spreken. Meer informatie over Freshcaller Freshcaller is een cloudgebaseerde callcenteroplossing die je helpt bij het opschalen van je bedrijf zonder dat je je zorgen hoeft te maken over de complexiteit. Meer informatie over Freshcaller
De AVOXI IVR-oplossing (Interactive Voice Response, interactieve stemrespons) is eenvoudig te gebruiken en uiterst betaalbaar - zonder extra kosten bij elk virtueel telefoonnummer inbegrepen. Koppel een IVR aan gratis, lokale of niet-geografische nummers uit 160+ landen. Gebruik onbeperkte menu's, multi-level IVR-functies, etc. Meer informatie over AVOXI Genius Een effectieve, betaalbare en eenvoudig te gebruiken oplossing voor IVR (Interactive Voice Response, interactieve stemreactie): AVOXI Genius. Ontdek hoe eenvoudig het kan zijn, door het zonder risico uit te proberen! Meer informatie over AVOXI Genius
Bouw selfservice-menu's en stromen voor spraak, e-mail, chat en sms met behulp van een intuïtief programma met slepen en neerzetten dat eenvoudig te bedienen is. Genesys PureCloud IVR-functies omvatten versiebeheer, vakantie- en noodplanning, meldingen en automatische spraakherkenning in tientallen talen. Je kunt zelfs natuurlijke taalverwerking gebruiken om een conversationele selfservice te bieden. Het verbeteren van de IVR-ervaring was nog nooit zo eenvoudig! Meer informatie over Genesys PureCloud Bouw selfservice-menu's en stromen voor spraak, e-mail, chat en sms met behulp van een intuïtief programma met slepen en neerzetten dat eenvoudig te bedienen is. Meer informatie over Genesys PureCloud
LeadDesk is cloudgebaseerde contactcenter software voor grote verkoopvolumes en klantenservice. Klanten variëren van MKB tot grote ondernemingen. Andere belangrijke klantsectoren omvatten; media, beveiligingsdiensten, energie, telecommunicatie, financiële diensten, marktonderzoek en fondsenwerving. Met de intelligente tools kun je de oproepefficiëntie maximaliseren en meer verkopen. Meer informatie over LeadDesk LeadDesk is cloudgebaseerde contactcenter software voor grote verkoopvolumes en klantenservice. Klanten variëren van MKB's tot grote ondernemingen. Meer informatie over LeadDesk

door Inference Solutions

(1 review)
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Inference Studio is het complete cloudplatform voor het intern creëren van slimmere klantgerichte self-serviceoplossingen, of je nu een serviceprovider, partner of onderneming bent. Inference biedt een uitgebreide app-bibliotheek met behulp van de nieuwste cloudtechnologieën, met de mogelijkheid om eenvoudig je eigen oplossingen te ontwerpen, met onder andere spraakherkenning, tekst-naar-spraak, stembiometrie en conversationele sms. Meer informatie over Inference Studio Het complete cloudplatform voor het intern creëren van slimmere klantgerichte oplossingen, of je nu een serviceprovider of onderneming bent. Meer informatie over Inference Studio
CloudTalk is een telefoonsysteem dat binnen een paar minuten klaar is voor gebruik. Dit bedrijf heeft al met meer dan 1000 klanten gewerkt van bedrijven zoals DHL, Electronic Star, Yves Rocher, Karcher en vele anderen. Vereenvoudig het leven van je verkoop- en klantondersteuningsteams met meer dan 40 geavanceerde belfuncties. Verbeter de communicatie met prospects dankzij de integratie met je bestaande helpdesk, CRM en e-commercesystemen zoals Helpscout, Pipedrive of Shopify. Ga aan de slag met een GRATIS proefperiode van 14 dagen. Meer informatie over CloudTalk CloudTalk is een cloudgebaseerd telefoonsysteem voor ondersteunings- en verkoopteams. Dit platform maakt bellen eenvoudig en leuk! Ontvang je GRATIS proefversie vandaag nog! Meer informatie over CloudTalk

door AMD Telecom

(18 beoordelingen)
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Routee is een webgebaseerde en API-cloudoplossing die de digitale kosten verlaagt, de conversieratio's verhoogt, nieuwe leads genereert en zowel cross-selling als upselling ondersteunt. Dit platform bereikt al het bovenstaande door middel van berichten, spraak, verificatie, en telefoonnummers. Het gebruik van cloudgebaseerde IVR is een effectieve manier om je klantcommunicatie te verbeteren, wat tot hogere conversieniveaus kan leiden. Laat je klanten met je IVR praten, verzamel nuttige inzichten en maximaliseer de prestaties van je callcenter. Meer informatie over ROUTEE Spraakherkenning, begrip, menselijk klinkende spraak, aangepaste menu's, visuele IVR, meertalige mogelijkheden. Meer informatie over ROUTEE
Druk op "1" voor Aircall. Aircall is een cloudgebaseerd telefoonsysteem met robuuste IVR-capaciteiten en kan naadloos worden geïntegreerd met populaire Helpdesk- en CRM-tools om ondersteuning- en verkoopteams te helpen duidelijk en efficiënt te communiceren. Beheerders kunnen onmiddellijk nummers uit meer dan 100 landen toevoegen, hun teams opschalen op basis van seizoensbehoeften en diepgaande inzichten verkrijgen via realtime analyse. Aircall is toegankelijk voor desktop en mobiele app en wordt vertrouwd door meer dan 3000 bedrijven over de hele wereld. Ga vandaag nog aan de slag met een risicovrije proefversie. Meer informatie over Aircall Aircall is het meest intuïtieve cloudgebaseerde IVR-telefoonsysteem. Ervaar eenvoudige installatie, geen hardware en tientallen CRM-integraties. Meer informatie over Aircall
Zendesk bouwt callcenter- en IVR-software voor betere klantenrelaties. De producten geven bedrijven de mogelijkheid om betrouwbaarder, flexibeler en meer schaalbaar te zijn. Ze helpen de communicatie te verbeteren en enorme hoeveelheden gegevens te doorgronden. Bovenal werken ze samen om interacties te veranderen in duurzame relaties. Meer dan 200.000 bedrijven gebruiken Zendesk om hun ondersteuningskosten te verlagen en de productiviteit en klanttevredenheid te verhogen. Meer informatie over Zendesk Zendesk bouwt callcenter- en IVR-software voor betere klantenrelaties. Meer informatie over Zendesk

door Katalina Technologies

(2 beoordelingen)
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Volledig functionele inkomende/uitgaande IVR en ACD. Eenvoudig in te zetten. Eenvoudig te beheren. Met de kant-en-klare IVR-functiemodules kun je IVR-callflows maken en beheren zonder te programmeren. Grafische callflow-ontwerper. Geavanceerde uitgaande GUI's voor campagnebeheer. Zeer configureerbaar. Integreert goed met bestaande systemen. Kostenbesparend voor kleinere installaties en biedt de mogelijkheid om op elk gewenst moment op te schalen. Gratis evaluatiedownload beschikbaar. Meer informatie over VoiceGuide IVR Inkomende/uitgaande IVR- en ACD-software. Zeer configureerbaar. Integreert goed met bestaande systemen. Eenvoudig in te zetten en eenvoudig te beheren. Meer informatie over VoiceGuide IVR

ETS

door Occam Networks

(1 review)
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Met ETS kun je een Agile aanpak volgen voor de manier waarop je je klantenbestand ondersteunt via je IVR. ETS repliceert echte telefoongesprekken en controleert en analyseert de uitkomst van elk gesprek om ervoor te zorgen dat je klanten de ervaring krijgen die jij (en zij!) verwacht(en). Controleer de systeemcapaciteit met de laadtestfunctie en implementeer moeiteloos nieuwe iteraties in je gespreksinfrastructuur met behulp van de functionele testoptie. Vervolgens kun je proactief je service controleren en word je door ETS gewaarschuwd als er iets misgaat. Meer informatie over ETS ETS registreert en analyseert gerepliceerde daadwerkelijke telefoongesprekken om ervoor te zorgen dat je volledige gespreksinfrastructuur een vlekkeloze klantervaring biedt. Meer informatie over ETS
Bitrix24 het populairste gratis zakelijk telefoonsysteem en CRM in één. Inkomende en uitgaande gesprekken, IVR, telemarketing, robocalling, voicemail, gespreksopname, gespreksroutering, verhuur van binnenlandse en internationale telefoonnummers. Wereldwijd gebruikt door meer dan 4 miljoen bedrijven. Meer informatie over Bitrix24 Bitrix24 het populairste gratis zakelijk telefoonsysteem en CRM in één dat door 4 miljoen bedrijven wereldwijd wordt gebruikt. Meer informatie over Bitrix24
LiveAgent is de meest en best beoordeelde helpdesksoftware voor het MKB. Bedrijven zoals BMW, Yamaha, Huawei, Orange of Forbesfone gebruiken LiveAgent om een geweldige klantervaring te leveren aan 150 miljoen eindgebruikers wereldwijd. Sluit ze bij hen aan en behaal een concurrentievoordeel. Begin met een proefperiode van 14 dagen, geen creditcard nodig en geen contracten. LiveAgent is functierijke multichannel helpdesksoftware met meer dan 170 helpdeskfuncties, waaronder live chat... Meer informatie over LiveAgent Geweldige klantenservice begint met betere helpdesksoftware. Win meer klanten door uitstekende klantenservice te bieden met LiveAgent. Meer informatie over LiveAgent

door Jive Communications

(754 beoordelingen)
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**Tijdelijke aanbieding** Krijg GoToMeeting Pro bij aankoop van een Jive Voice-gebruiker. Jive's producten voor zakelijk telefoonsysteem, webgebaseerde softphone en contactcenter zijn allemaal cloudgebaseerd, zodat je verlost bent van alle extra apparatuur en jij en je team overal kunnen werken en onnodige kosten kunnen verlagen. Geniet van Jive's pakket van gehoste VoIp-functies, waaronder onbeperkte voicemailboxen, auto-operators, lokaal en interlokaal bellen en meer! Gehost telefoonsysteem dat als beste is beoordeeld en vereenvoudigde oproeproutering, desktopintegratie, externe toegang, online fax en nog veel meer biedt.
Het Talkdesk Enterprise Contact Center Platform stelt bedrijven in staat om van klantervaring een concurrentievoordeel te maken. Met professionele prestaties, klantgericht gebruiksgemak en robuuste IVR-mogelijkheden kan Talkdesk gemakkelijk worden aangepast aan de veranderende behoeften van verkoop- en ondersteuningsteams en hun eindklanten, wat resulteert in verhoogde klanttevredenheid, productiviteit en kostenbesparingen. Meer dan 1400 innovatieve ondernemingen over de hele wereld vertrouwen op Talkdesk om hun klantinteracties kracht bij te zetten. Talkdesk is een cloud-contactcenterplatform voor ondernemingen dat bedrijven in staat stelt om van klantervaring een concurrentievoordeel te maken.
Create great customer experiences by offering your customers intuitive self-service options with Five9s natural language processing. Reduce costs and free up agents for high-value interactions by automating your most common customer interactions with advanced speech recognition and Practical AI. Easily set up or make changes to your IVR with the drag-and-drop IVR Designer - add new prompts, call-back options or data queries in seconds. See why 2000+ customers trust Five9. Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
NICE inContact CXone Interactive Voice Response (IVR) reduces your cost per call by letting customers choose the type of help they want such as self-service or speaking to an agent. Not only will our IVR software free up your agents to handle more complex cases, but customers can quickly self-solve basic issues like bill pay, account inquiries, and more. Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance.
Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best available agent, all with pay-as-you-go pricing. Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing.
Cloud-based RingCentral Contact Center helps strengthen customer loyalty by dramatically improving the overall call center experience. This omnichannel solution lets customers contact your company on the communication channel of their choice, while giving agents ready access to the data needed to solve problems quickly and efficiently. A reliable built-for-the-cloud contact center software
RingCentral Contact Center, speciaal ontworpen voor meer dan 10 gebruikers, biedt krachtige omnichannel-mogelijkheden waarmee klanten kunnen bepalen hoe ze met jou willen communiceren. Je kunt overal inzicht leveren, beheren en verkrijgen met geavanceerde beheer- en analysehulpmiddelen. Start direct verplaatsingen, toevoegingen en wijzigingen van medewerkers, zelfs wanneer je onderweg bent. Vereenvoudig het beheer van meerdere locaties en cijfers en krijg een visuele weergave van je IVR voor eenvoudiger bewerken. RingCentral Call Centre biedt omnichannel-functies waarmee klanten zelf kunnen bepalen hoe ze met jou willen communiceren.
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before. Making business communications feel as natural as communicating with friends.

door InfoFlo Solutions

(78 beoordelingen)
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We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
JustCall is a cloud-based phone system that allows businesses to collect phone numbers from 58 countries and make them appear local digits to their clients. The system makes it possible for you to appear more local to your international customers and prospects, helping you build trust and gain their confidence. JustCall gives you the platform your need to manage your international customers in a unified location, communicate with them with a simple and straightforward solution. JustCall is a cloud-based phone system for sales and support teams to make, receive, log or record calls directly from desktop or phone
NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone. Interactive Voice Response (IVR) system interacts with callers, gathers information, and routes calls to the appropriate recipient. Callers can be provided with self-service options as well as the ability to request a call back while retaining their place in the queue. NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide.

door FluentStream Technologies

(60 beoordelingen)
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With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance. FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.
Krachtige nummerselectie voor de verkoop. Intelligente CRM-integratie. Telefoondienst op bedrijfsniveau. Breng je verkoopproces naar het volgende niveau met PowerCall nummerselectie met één klik, bellen via een lokaal nummer, automatische gespreksregistratie, opnames van volledige gesprekken, realtime gesprekscoaching en geavanceerde verkoopstatistieken. Profiteer van de functies van de nummerselectie voor de verkoop, zoals lokale nummers, automatisch kiezen via PowerList en voicemailberichten om contact te leggen met vijfmaal zo veel klanten. Ga binnen 3 minuten van start met een gratis proefversie (geen creditcard vereist). Kixie is de snelste manier om meer verkoopgesprekken te voeren. Start met de PowerCall belfunctie binnen 3 minuten met lokale of internationale gesprekken.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops. Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
IVR-telefoonsysteem voor klantenserviceteams en hulplijnen dat toegankelijk is binnen je browser, zonder installatie of complexe facturering. Je hoeft alleen maar een nummer te kiezen, een IVR in te stellen en je kunt beginnen met je telefoongesprekken. CrazyCall is ook een gebruiksvriendelijk platform voor verkoopbevordering dat het rendement van uitgaande gesprekken verhoogt en helpt bij conversies vanuit je website. IVR-telefoonsysteem voor klantenserviceteams en helplines
All-in-One VoIP Phone System with 50+ business-class features that will boost your sales and improve customer services. Plus, you connect efficiently departments and centralize your telephony for all your locations. High-Definition Call Quality with a reliable and stable system with 99,9999% uptime. Versatile business phone system offering 50+ features such as IVR, call recording, queuing, conferencing and much more.
Build complex IVRs to simplify your customer experience. Use Ozonetel's fully customizable drag and drop IVR for interaction via DTMF or advanced speech recognition. Offer self service via IVR or combine with ACD to route calls intelligently as per priority, agent skill or timing, while keeping workloads even. 1500+ companies worldwide use Ozonetel IVR as part of a complete, intelligent contact center suite. Setup in a few hours and access extensive features at 40% lower TC Build complex IVRs to simplify your customer experience.Offer self service via IVR or combine with ACD to route calls intelligently.
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With our IVR solution, you are able to: ¿ 24-hour access to your customers to consult or transactional with your company. ¿ Optimization of agents' time to dedicate themselves to the interactions that really require their participation. ¿ Decrease the rate of missed calls, which is further reduced with the Call Back of uContact. ¿ Provides a better redirection rate solving a larger number of first calls AND MUCH MORE! Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!!
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate.
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, CCS is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and can be set up anywhere in the world within minutes. World's 1st Google Powered Cloud Call Center
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient. IVR systems, also known as phone trees, improve efficiencies by letting customers choose the type of help -- such as self-service or speaking with an agent -- that theyd prefer. IVR systems can be applied for both inbound and outbound messaging. The CallFire IVR system is easy to use and streamlines your communications. CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.
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Aspect CXP Pro empowers enterprises to deploy contact center & customer self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Deploy on-premise or in the cloud. Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels.
Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities. Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.
CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is easily accessible from one system - offering you greater business visibility, helping to increase productivity and reduce manual errors. Advanced, cloud-based computer telephony integration for your CRM system.

door MTS IntegraTRAK

(14 beoordelingen)
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Unified and Integrated Environment, where businesses control all channels seamlessly. Omnis extends the intelligent queuing strategy mechanism, typical of the voice calls distribution systems, to multi channels including Email, Chat, SMS, Fax, WEBRTC, Video Call and additional customized channels. Next-Generation Contact Center Software - See how you can Engage your customers with our unique technology -Real Time and Powerful
DialogTech is the world leader in call analytics for marketers. Each day consumers call businesses by the billions, and those callers convert to customers at the highest rates. We help connect calls to the customer journey. Powered by AI, DialogTech attributes calls to your marketing, showing you exactly how these conversations impact the customer journey. We provide actionable analytics and technology to generate more calls at a lower cost, personalize call experiences, and drive revenue. The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn
Phonexa is an all-in-one marketing platform that helps businesses improve their ROI by attributing leads to specific marketing campaigns. Our SaaS system comprised of a Call Logic platform with advanced features such as call analytics and reporting, an advanced, multi-level IVR, a state-of-the-art voice recognition feature, among many other cutting-edge features. Phonexa also consists of additional platforms, LMS SYNC (a lead management system), E-Delivery (email marketing platform), & Books360. Revolutionary cloud platforms for web leads and call leads.
As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. Plum focuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication.
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contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Utilise our professional voiceovers to deliver a better customer experience. contactSPACE provides a highly customisable, Tier 1 PCI compliant, agentless, self service IVR.
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies since 1989. Noble offers inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Tens of thousands of agents worldwide use Nobles premise, cloud, and hybrid platforms to manage millions of customer contacts each day. Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.
TeleDrip's marketing automation software optimizes first-contact and follow-up of prospects through an omni-technology platform. Our simple, yet powerful console gives unparalleled real-time insights, analytics, and control of your marketing campaigns. Some of our features include conversational AI SMS, advanced IVR with speech recognition, API integration, web-hooks, schedule/campaign editor, SMS Inbox, lead disposition tool, and numerous real-time reports. Turn web leads into inbound calls through AI texting and scheduled IVRs.
LiveVox is een toonaangevende leverancier van cloudoplossingen voor contactcenters op ondernemingsniveau (meer dan 25 medewerkers), waarmee meer dan 12 miljard interacties per jaar worden beheerd via een omgeving met meerdere kanalen. Met meer dan 15 jaar pure cloudexpertise geeft dit systeem leiders van contactcenters de mogelijkheid om effectieve betrokkenheidsstrategieën in te zetten op alle klantenkanalen. Dankzij de toonaangevende functionaliteiten voor risicobeperking en beveiliging kunnen klanten zich snel aanpassen aan een veranderende zakelijke omgeving. LiveVox is een toonaangevende leverancier van cloudoplossingen voor contactcenters die gebruikmaken van een omgeving met meerdere kanalen.
Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more. Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more.
Our phone-based store locator is the quickest way for customers to access directions to your nearest locations. Your customers are guaranteed an immediate, accurate response. Our system connects to your Xtireme Locator database of store locations and delivers results based on proximity to the caller. Caller can have options of being patched through to the store to speak with store personnel or to have the store information sent to the caller by text message. Our phone-based store locator is the quickest way for customers to access directions to your nearest locations from their phone.
RingOver's IVR component automates call routing connecting callers to the right person at the right time. Obtain virtual in and outbound IVR numbers in 60+ countries with instant activation. Benefit from personalized text to speech or voice recorded greetings, waiting music, interactive menus, collaborative numbers, opening times, voicemail in notifications, call recordings, IVR analytics, multi-level call redirects and other advanced features to ensure you never miss a call again. RingOver: the 100% cloud-based phone system with advanced IVR features to personalize your caller's experience and increase efficiency.
VBVoice software is relied on by leading operations worldwide. The experience allows developers to build applications more efficiently, including High Availability licensing to take full advantage of VMWare Cluster environments, Visual IVR functionality, and built in redundant licensing mechanisms to ensure users always remain online. VBVoice software takes pride in increasing corporate and customer efficiency, reduces operation costs, and increases consumer satisfaction and professionalism. Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.

door Dynamic Interactive

(5 beoordelingen)
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Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound ivr, press 1 campaign, automatic survey, political message, and much more. Our cloud based software as a service allows you the ability to leverage our extensive dialing infrastructure to get your message out quickly. We work with small to large companies, government agencies, non profit organizations, political candidates and call centers. Contact us today. Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

door Voicent Communications

(5 beoordelingen)
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Delivers high-quality caller experiences by enabling you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.

door Interactive Powers

(5 beoordelingen)
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Our Smart IVR Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.X specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers. Cloud-based IVR solution which assists firms with natural language processing, voice biometrics and speech-to-text recognition.

door ICT Innovations

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Een softwareoplossing met geavanceerde functies voor automatisch kiezen, software voor spraakuitzending en callcenter met voorspellende nummers, snelkiesfuncties, faxcampagnes, sms-berichten, toets-1-campagne, enquêtecampagne, afspraakherinneringen, inkomende marketing, inkomende enquête en peilingen, geavanceerde rapportage en monitoring, facturering, routering, beoordelingen, AMD, DNC en aangepaste campagnes met IVR-ontwerper en vele andere functies. Uniforme automatische kiesfunctie en geavanceerde geautomatiseerde callcentersoftware die inkomende/uitgaande spraak-, fax-, sms- en e-mailtechnologie ondersteunt.
SmartAction is the only provider of a fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Our solution, IVA, is a centralized AI engine that automates customer service across voice, SMS, text, chat, mobile, and social media. We consultatively work with companies to deliver effortless customer service across any of the channels their customers choose. A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.
inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes. InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.
Call center software solution that can be set up in minutes. Quick access to the required reports to scale best staff performance and evaluate the stats of the Call Center. You will get workplace insights that will help enhance workflow and productivity. All the features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Queue Management, Cold/Warm Transfers, ACD, Auto Dialer, SMS/Email Channel, Forward to Phone, Call Whispering, Call Barging. 24/7 support team Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.
Software API to convert text into natural sounding audio files for websites and applications. Software API to convert text into natural sounding audio files for websites and applications.
C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with any CRM (Ticketing CRM & Lead Management System) to give a 360 customer engagement experience. We are recognized by Gartner, worlds leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe. In our recent run of achievements, C-Zentrix has been awarded as "Product of the year" for the year 2014. End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.
SureTel is shaking the market and providing huge saving in it's wake. Why pay for idle phones? We know our customers don't use all of their phones all of the time so we don't charge for them. Instead we charge for active simultaneous calls. This means huge savings for any size business. As a matter of fact most of our customers saving upward of 60% monthly. We don't skimp on features either everything is included from voicemail-to-email to call recording. SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines.
Omnicus is een platform dat een geweldige klantervaring mogelijk maakt via spraak, chat, e-mail en sociale media – allemaal vanuit één uniforme interface. Geef je klanten nieuwe manieren om met je bedrijf te communiceren door een op tekst gebaseerde conversatie-interface in te schakelen, zoals een virtuele assistent, mogelijk gemaakt door AI. Probeer het gratis uit, of plan een demo om te zien hoe Omnicus de ervaring van jouw klanten kan verbeteren! Ondersteun, betrek en behoud je klanten via spraak, chat, e-mail, sociale media en sms in één uniforme interface.
Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience.
Metaphor IVR+ is an automated platform that offers callers highly personalized voice, touch, text and other interaction options and optimizes calls to adapt to their needs. It lets callers decide how they want to interact with the system and gives administrators powerful tools for greater call visibility, optimization and control. Infinite automation possibilities promote customer self-service, while routing complex calls to live agents improve service levels and cut operational costs. Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.
IVM is a telephone interactive voice response (IVR) program for Windows and Linux. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. Callers navigate menus and prompts by pressing numbers on their telephone. Menu commands can record and replay messages, transfer calls and perform a number of other functions. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.

door Database Systems

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Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

door Sytel

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Sytel Limited delivers call center software infrastructure for resellers and enterprises worldwide. With unified session management across all media channels (voice, email, SMS, chat, etc), locally or in the cloud, Sytel enables optimum agent utilisation and genuine first call resolution on all customer sessions. Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

door IVR Software Development

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Build your voice mail, call center or IVR system with this extensive software suite. Build your voice mail, call center or IVR system with this extensive software suite.

door Parwan Electronics

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PEC's Insight IVR is one of most powerful IVR softwares in the industry with over 10,000 installations worldwide. With the Insight IVR application generator mode, system users can dynamically create their own call flows based on their own requirements. So data can be extracted from a database, text file or external application and can be played over the phone using Audio. Insight IVR can scale to handle thousands of calls or can be designed to distributed and installed in many locations. It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.

door Copia

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Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes works in conjunction with CopiaFacts. Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.

door Interactive Telesis

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A fully automated interactive voice response system designed specifically for the needs of publicly traded companies. A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.

door Talking Technology International

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Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message. Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.

door VoltDelta

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VoltDelta OnDemand Solutions provides a hosted infrastructure for enabling virtual contact centers and home agent call distribution and management, inbound and outbound voice recognition applications, and voice of the customer call and agent screen recording. VoltDelta supports more than 2.4 billion calls and 2 billion SMS text messages per year. Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.

IVR

door Bhrigus Software

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Bhrigus provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services Provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services.

door Tele-Works

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Tele-Works delivers industry leading interactive voice response solutions to local governments and utilities across North America. Our products help keep citizens informed and local governments moving forward. Since 1986, we've worked to make IVR affordable for all size utilities and municipalities. Multi-channel electronic communication solutions that connect citizens to government services.

door IAT

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Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors. Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors.

door DialConnection

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Advanced and innovative solutions for inbound/outbound call management. Advanced and innovative solutions for inbound/outbound call management.

door Manam Infotech

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Empowers your customers to seamlessly interact with your system via touch-tone or natural voice. Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.

door Phonologies

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InterpreXer IVR Server is designed to deliver speech and telephony applications for better customer service, transaction fulfillment, and reduction of operation costs. It supports the use of speech recognition (ASR) and text-to-speech (TTS) for better and intuitive interactions. InterpreXer is built for HA environments using standard computing infrastructure on the cloud or on premise. Full support for VoiceXML 2.x ensures rapid application development, portability and deployment. InterpreXer IVR Server is designed to deliver conversational interaction over the telephone for better customer engagement.

door Glorsoft

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Simplify telephony programming to the extent that any .NET developer can create voice applications. Simplify telephony programming to the extent that any .NET developer can create voice applications.

IVR

door CTalk

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We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent. We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.

door BioClinica

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Tridents interactive web response system intuitive study set-up user interface empowers business users (not programmers) to quickly set up, test and deploy new protocols, and then monitor and maintain them in one easy place. This eliminates the costly and slow routine of writing development specifications, programming and validating a new IWR system each time a new study comes along. Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.

door VoiceShot

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VoiceShot provides several high quality cloud based phone solutions. Current offerings are a voice broadcasting system that utilizes via real phone lines for accurate message delivery, toll free and long code text messaging, hosted emergency notification systems, a cloud based auto attendant phone system that works with toll free and local numbers, a cloud based appointment reminder system, and a Voice + Text API for software developers. We are now in our 19th year serving customers! We offer: Voice broadcasting, text messaging, appointment reminders, emergency notifications, cloud phone system, voice + text API.

door Cyara

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The Cyara CX Assurance Platform provides CX design, IVR discovery, functional and regression testing, load testing, and proactive monitoring - all from a single platform. Cyara uses bots to automatically generate thousands of customer interactions to simulate real-world customers. Cyara maximizes productivity with extensive automation throughout the testing and monitoring process and enabling Agile and DevOps methodologies. Cyara provides CX design, IVR discovery, and the full range of test automation - all from a single platform.

door Interactions

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For enterprise customer care organizations looking to expand their self-service capabilities, Interactions provides the only conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency while delivering an effortless customer experience. Unlike our competitors who have developed rigid solutions that force customers down a specific path, limiting their options as well as their patience. Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.

door VoiceVault

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Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more. Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.

door IVR Technology Group

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Delight Customers. Reduce Costs. Increase Efficiency. We help companies delight customers while reducing costs and increasing efficiency in their customer service operations. By automating mundane voice and text inquiries we help companies give rapid resolutions to customer questions. An outcome that doesnt just make for happy customers, it significantly improves efficiency and reduces operating costs. We have three cornerstone technologies that give customer service departments an operational advantage through automation.

door SPLICE Software

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At SPLICE, we help our clients more actively engage with existing customers in order to achieve one or more of their desired business results. We make this possible through our Dialog Suite of Products and Services that allow you to create personalized communication strategies with human voice. SPLICE Data-Driven DialogsTM - have a superior conversation with your customers. Actively engage with your existing customers with personalized messaging software to achieve your business results!

door AcuCall

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Cloud-based call center management solution that lets businesses manage customer engagement via tools such as IVR, email & more. Cloud-based call center solution that lets businesses manage customer engagement via IVR, automated call distribution, dialer & more.

door Parlance

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Parlance uses speech recognition to modernize and improve the first 30 seconds of every caller's journey, for call centers that want to deliver a better customer experience. With voice-driven access, callers can speak naturally and connect quickly to the resources they need inside large organizations. No punching numbers on a dial pad No long phone tree options to listen to No frustrating auto attendants that repeatedly misunderstand caller response We guarantee ROI! Parlance uses speech recognition to modernize and improve the first 30 seconds of every caller's journey. We guarantee ROI!

door Avertra

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Built on the MiUtility platform, MiAgent is a new approach to CRM. MiAgent takes advantage of Web 2.0 technology and strips away all the filler and complexity of classic web based CRM solutions in the market today, and leaves a fully customizable page where Customer Service Agents can select from a list widgets to display on their screen, keeping all the information on one screen rather than having to jump to different screens to answer a call in customer¿s question. Takes advantage of Web 2.0 technology and strips away all the filler and complexity of classic web based CRM solutions.

door Arcutel

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Modern IVR made simple. Build a modern IVR system to reduce operation costs and increase customer satisfaction. Our award-winning IVR Designer is the easiest tool on the market to set up your automatic telephony system. Our step-by-step guide and 24/7 support make it quick and simple to get started. Unlike our competitors, no technical knowledge is required - no developing, coding or XML needed. Simply drag and drop! Modern IVR made simple. Build a modern IVR system to reduce operation costs and increase customer satisfaction.

door Teckinfo Solutions

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IVR Edge, works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1s per setup with voice recording. The IVREdge is a high performance, robust and scalable product platform

door Ameyo Engage

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Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees. Grow your business by gaining customer loyalty with a world class customer contact center software

door Imagicle

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The right solution for monitoring and analysing telephone traffic for Cisco. The right solution for monitoring and analysing telephone traffic for Cisco.

door MaxContact

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MaxContact has been built from the ground up with the latest technologies to be truly hosted. Deliver your contact centre anywhere in the world and partner with a hosted specialist. Whether you require Multi-site operations, home workers or simply the comfort of resilience, we are experts in the field. MaxContact has been built from the ground up with the latest technologies to be truly hosted.

door Akio

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Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge. Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system.

door CALLR

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A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API. With CALLR, you can easily create IVR diagram to handle incoming calls. Using our API, you can buy number dynamically and assign them according to your needs. Create user acquisition and engagement campaigns straight from our web interface SENDR. Use CALLTRACKR to create call tracked numbers and click-to-call button from the web. A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API.

door Humach

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Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales