---
description: Ontdek de plus- en minpunten van ServiceNow Customer Service Management en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow Customer Service Management - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Klantenservice software](/directory/22/customer-service/software) > [ServiceNow Customer Service Management](/software/192052/servicenow-customer-service-management) > [ServiceNow Customer Service Management alternatieven](https://www.capterra.be/alternatives/192052/servicenow-customer-service-management)

# ServiceNow Customer Service Management alternatieven

Canonical: https://www.capterra.be/alternatives/192052/servicenow-customer-service-management

> Bekijk de belangrijkste alternatieven voor ServiceNow Customer Service Management. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

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## Belangrijkste alternatieven

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is eenvoudig te gebruiken klantenservice software die meer dan 40.000 bedrijven wereldwijd helpt om geweldige klantervaringen te creëren.
   - [Bekijk profiel](https://www.capterra.be/software/124981/freshdesk)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/124981/192052/freshdesk/vs/servicenow-customer-service-management)
2. **Bitrix24** — 4.2/5 (1002 reviews) — Hoogwaardige oplossing ontworpen voor verkoop, samenwerking, communicatie, sociale netwerken en workflowbeheer.
   - [Bekijk profiel](https://www.capterra.be/software/113540/bitrix24)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/113540/192052/bitrix24/vs/servicenow-customer-service-management)
3. **Zoho Assist** — 4.7/5 (1476 reviews) — Zoho Assist biedt een eenvoudige en duidelijke gebruikersinterface om overal ter wereld verbinding te maken met externe computers.
   - [Bekijk profiel](https://www.capterra.be/software/181775/zoho-assist)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/181775/192052/zoho-assist/vs/servicenow-customer-service-management)
4. **Front** — 4.5/5 (288 reviews) — Front is de eerste gedeelde inbox waarmee teams kunnen samenwerken rond elke e-mail met meer transparantie, verantwoordelijkheid en efficiëntie.
   - [Bekijk profiel](https://www.capterra.be/software/132901/front)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/132901/192052/front/vs/servicenow-customer-service-management)
5. **Odoo** — 4.2/5 (1323 reviews) — Open source set van geïntegreerde zakelijke toepassingen voor CRM, POS, website, e-commerce, verkoop, accounting, magazijn, HR, project en marketing.
   - [Bekijk profiel](https://www.capterra.be/software/135618/odoo)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/135618/192052/odoo/vs/servicenow-customer-service-management)
6. **NiCE CXone** — 4.2/5 (581 reviews) — Cloudgebaseerde software voor contactcenters met VR, op vaardigheden gebaseerde routering, AI, combineren van oproepen en analyse.
   - [Bekijk profiel](https://www.capterra.be/software/134775/incontact-call-center-software)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/134775/192052/incontact-call-center-software/vs/servicenow-customer-service-management)
7. **Yonyx** — 4.7/5 (258 reviews) — Beslissingsboomgestuurde interactieve handleidingen die op de meeste CRM-systemen kunnen worden aangesloten. Volg bedrijfsprocessen op een interactieve manier.
   - [Bekijk profiel](https://www.capterra.be/software/130406/agi-self-service)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/130406/192052/agi-self-service/vs/servicenow-customer-service-management)
8. **Genesys Cloud CX** — 4.3/5 (268 reviews) — PureCloud maakt klantrelaties eenvoudig. Telefoon, e-mail en chat worden verbonden via één tool voor een betere klantbetrokkenheid.
   - [Bekijk profiel](https://www.capterra.be/software/21409/genesys-cloud)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/21409/192052/genesys-cloud/vs/servicenow-customer-service-management)
9. **JIRA Service Management** — 4.5/5 (775 reviews) — Jira Service Desk is servicedesk-software gebouwd voor moderne IT-teams, beschikbaar vanaf slechts $ 10 per maand. Probeer het gratis via de website\!
   - [Bekijk profiel](https://www.capterra.be/software/138769/jira-service-management)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/138769/192052/jira-service-management/vs/servicenow-customer-service-management)
10. **Salesforce Sales Cloud** — 4.4/5 (18806 reviews) — Met Sales Cloud laat jij je teams beter presteren door verkooprocessen te automatiseren en administratieve taken weg te nemen.
    - [Bekijk profiel](https://www.capterra.be/software/61368/salesforce)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/61368/192052/salesforce/vs/servicenow-customer-service-management)
11. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms.
    - [Bekijk profiel](https://www.capterra.be/software/164283/zendesk)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/164283/192052/zendesk/vs/servicenow-customer-service-management)
12. **LiveAgent** — 4.7/5 (1787 reviews) — Geweldige klantenservice begint met betere helpdesksoftware. Win meer klanten door uitstekende klantenservice te bieden met LiveAgent.
    - [Bekijk profiel](https://www.capterra.be/software/102188/liveagent)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/102188/192052/liveagent/vs/servicenow-customer-service-management)
13. **LiveChat** — 4.6/5 (1727 reviews) — Premium LiveChat en helpdesksoftware gebruikt door 26.000 bedrijven. Probeer LiveChat en verander je team in rocksterren in de klantenservice\!
    - [Bekijk profiel](https://www.capterra.be/software/62194/livechat)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/62194/192052/livechat/vs/servicenow-customer-service-management)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is een klantenserviceplatform waarmee je uitstekende klantenondersteuning kunt bieden en omzet kunt genereren met live chat en chatbots.
    - [Bekijk profiel](https://www.capterra.be/software/144040/tidio-chat)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/144040/192052/tidio-chat/vs/servicenow-customer-service-management)
15. **Zoho Desk** — 4.5/5 (2214 reviews) — Stel klantenservice centraal in uw bedrijf. Maak klanten tevredener, agenten zelfstandiger en uw bedrijf gezonder.
    - [Bekijk profiel](https://www.capterra.be/software/169505/zoho-desk)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.be/compare/169505/192052/zoho-desk/vs/servicenow-customer-service-management)

## Gerelateerde categorieën

- [Klantenservice software](https://www.capterra.be/directory/22/customer-service/software)
- [Customer support software](https://www.capterra.be/directory/32315/customer-support/software)
- [Issue tracking software](https://www.capterra.be/directory/30675/issue-tracking/software)
- [Customer communication management software](https://www.capterra.be/directory/31002/customer-communications-management/software)
- [Workflow management systemen](https://www.capterra.be/directory/30091/workflow-management/software)

## Links

- [Bekijk op Capterra](https://www.capterra.be/alternatives/192052/servicenow-customer-service-management)
- [Productprofiel bekijken](https://www.capterra.be/software/192052/servicenow-customer-service-management)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/alternatives/192052/servicenow-customer-service-management> |
| de-AT | <https://www.capterra.at/alternatives/192052/servicenow-customer-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/192052/servicenow-customer-service-management> |
| en | <https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/192052/servicenow-customer-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/192052/servicenow-customer-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/192052/servicenow-customer-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/192052/servicenow-customer-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/192052/servicenow-customer-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/192052/servicenow-customer-service-management> |
| en-IN | <https://www.capterra.in/alternatives/192052/servicenow-customer-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/192052/servicenow-customer-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/192052/servicenow-customer-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/192052/servicenow-customer-service-management> |
| es | <https://www.capterra.es/alternatives/192052/servicenow-customer-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/192052/servicenow-customer-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/192052/servicenow-customer-service-management> |
| es-CO | <https://www.capterra.co/alternatives/192052/servicenow-customer-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/192052/servicenow-customer-service-management> |
| es-DO | <https://www.capterra.do/alternatives/192052/servicenow-customer-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/192052/servicenow-customer-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/192052/servicenow-customer-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/192052/servicenow-customer-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/192052/servicenow-customer-service-management> |
| fr | <https://www.capterra.fr/alternatives/192052/servicenow-customer-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/192052/servicenow-customer-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/192052/servicenow-customer-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/192052/servicenow-customer-service-management> |
| it | <https://www.capterra.it/alternatives/192052/servicenow-customer-service-management> |
| nl | <https://www.capterra.nl/alternatives/192052/servicenow-customer-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/192052/servicenow-customer-service-management> |
| pt | <https://www.capterra.com.br/alternatives/192052/servicenow-customer-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/192052/servicenow-customer-service-management> |

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